Nonverbal Communication 60% of our communication is NONverbal!
Nonverbal Communication Irena Andruškevič 1gr.. Content Introduction to nonverbal communication....
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Transcript of Nonverbal Communication Irena Andruškevič 1gr.. Content Introduction to nonverbal communication....
Nonverbal Communication
Irena Andruškevič 1gr.
Content
Introduction to nonverbal communication.
Body movements, gestures and postures.
Facial expression. Distance. Touch. Dress.
Nonverbal communication has been defined as communication without words.
It includes apparent behaviors such as facial expressions, eyes, touching, and tone of voice, as well as less obvious messages such as dress, posture and spatial distance between two or more people.
Body movements.
Body movement is important part of
successful communication;
it reinforces, emphasizes, and clarifies verbally
expressed ideas.
Gestures. A gesture is a natural
movement of any part of the body that conveys a thought or emotion or reinforces oral expression.
Postures
Postures are used to indicate attitudes, status, affective moods, approval, deception, warmth etc.
Facial expression. A facial expression results from one
or more motions or positions of the muscles of the face.
These movements convey the emotional state of the individual to observers.
Distance.
Public distance Social distance Personal distance Intimate distance
Touch. Even a handshake tells
much about an individual’s character. The human skin has hundreds of thousands of submicroscopic nerve endings, serving as tactual receptors and detecting pressure, temperature, texture, pain.
Dress.
Clothing indicates a great amount of information. It identifies sex, age, socioeconomic class, status, role, group membership, personality or mood, physical climate, and time in history.
Attitudes most often associated with clothing relate to :
A desire to conform A desire for self-expression A desire for aesthetic
satisfaction Prestige values The desire for social
participation Physical comfort Economy
Conclusion Even the best verbal
communication skills are not sufficient to create and sustain successful relationships. Good relationships require the ability to communicate with emotional intelligence.
References. http://images.google.lt/imgres?imgurl=http://www.moir.com.au/lessons/lesson3/image096.gif&i
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