1 Quality Improvement Series Session 4- shaping the AIM Windy Stevenson [email protected].
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19-Dec-2015 -
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Transcript of 1 Quality Improvement Series Session 4- shaping the AIM Windy Stevenson [email protected].
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Today’s AgendaToday’s Agenda
1. Remind you of what you’ve learned
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Take Home PointsTake Home Points
Real (sustainable) change comes from changing systems, not changing within systems
education alone doesn’t workdon’t push the current system to work harder
It’s your job to spot the system that isn’t working
Be specific about what you want to accomplish, and why; be intentional
Focus on patients
Start before you think you are ready; don’t get paralyzed
Don’t be the donkey
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Don’t be the donkey!Don’t be the donkey!
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Systems…Systems…
A system is a set of interdependent parts
sharing a common purpose.
Every system is perfectly designed to achieve
the results it achieves.
• The parts• The interaction of the parts• The people
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The Problem List “System”The Problem List “System”
What results is our current system designed to produce?
WHY?
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Where do you start? Where do you start?
Problem statement: The DCH ambulatory clinic problem lists are incomplete and inaccurate.
BUT WHAT DOES THAT MEAN???
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Project ideasProject ideas
Operational Clinical