#1 Office in the World! In closed transactions Serving the DFW Metroplex since 1969 Century 21 Mike...
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Transcript of #1 Office in the World! In closed transactions Serving the DFW Metroplex since 1969 Century 21 Mike...
#1 Office
in the World!In closed transactions
#1 Office
in the World!In closed transactions
Serving the DFW Metroplex since 1969
Century 21 Mike Bowman, Inc.
Place your Confidence in Us!
Century 21 Mike Bowman, Inc.
Place your Confidence in Us!
By providing full service residential and commercial real estate sales departments, a property leasing and management department, a relocation department, an in-house mortgage service, buyers and sellers have the confidence and support to make good real-estate decisions. The 200+ agents and staff, acclaimed for their high standards, take pride in the many company accomplishments. 1993 through 2011 boasted many honors including being the #1 Office in the World for Closed Transactions for 1993 through 1997, 1999, 2000, 2005, 2006, 2007, 2008, 2009, 2010 and 2011 out of approximately 7,000 offices world wide. 2008 included a 2nd and 3rd #1, closed transactions and closed sales production, honoring us with the highest award overall!
Mike Bowman has been a leader in the development of distinguished Northeast Tarrant County communities for over 40 years.
The company has had a long tradition of relocating families in and out of Northeast Tarrant County. In fact, Century 21 Mike Bowman, Inc. has sold more homes in Northeast Tarrant County over the past 40 years than any other office.
Century 21 Mike Bowman, Inc. has received the prestigious honor of being the only brokerage in the history of the CENTURY 21 system to be named the #1 Office in the World in closed transactions 14 times!
Century 21 Mike Bowman, Inc. sells a home every 3.7 hours, 24 hours a day, 7 days a week, 365 days a year! In the past ten years we’ve closed over 33,635 transactions resulting in over $4.5 billion in sales volume.
OUR HISTORY. . . A history of high standard and quality in real estate since
1969
OUR HISTORY. . . A history of high standard and quality in real estate since
1969
Mike Bowman
#1Century 21
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#1Century 21
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DISCOVER THE DIFFERENCE
DISCOVER THE DIFFERENCE
Setting a New Standard in Real Estate
#1Century 21
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#1Century 21
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WE PROVIDE EXTRA LEVELS OF SERVICE!WE PROVIDE EXTRA LEVELS OF SERVICE!
Supplying our customers and agents with additional toolsand support helps in the sale or purchase of a home. Behind the scenes our in-house team works closely with your agent to ensure a smooth and successful transaction.
HUD & Multiple Listing Service
Dept.
AverageAdvertisement, Marketing, Housing Websites plus DFWmarketplace. com
Reception, Showing, and
Feedback Dept.
Customer follow-up &Agent Services Dept.
Relocation & ReferralOffice
Leasing & PropertyManagement Dept.
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#1Century 21
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Tina JacobsenTraining
Wayne HinsonProperty
Management
Kenneth KilpatrickRecruiting
Kim Tushim President’s
Assistant
Dianne VanderWeel Customer Service
Managerial Support
Mike BowmanPresident
Jeane Dees Production
Dave Bowman Production
Mike HirrlingerRelocation
#1Century 21
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#1Century 21
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Office Support Staff
Nancy BrownFront Desk Supervisor
Hope BurchfieldReception
Shirley WallaceFeedback
Coordinator
Laura GrosskreutzCustomer Follow-up
Katy GratzskeListing Coordinator
Cindy BowmanListing Coordinator
Mike OwensIT Director
Preston HagerSoftware Engineer
Janis LangeLeasing Coordinator
Tracey MarsalekLeasing Coordinator
Connie ChatelainLeasing Assistant
Anne NeiderLeasing Repair
Coordinator
Melinda ValikLeasing
Coordinator
Barbara SchultzAccounting
Raymond LoseyFacilities Manager
Jesse GarzaHUD Coordinator
Sadie CarterOffice Assistant
#1Century 21
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#1Century 21
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SHOWING AND FEEDBACK DEPARTMENT
SHOWING AND FEEDBACK DEPARTMENT
• Trained Appointment Coordinators schedule over 2878 showing appointments each month on our listings.
• An email requesting helpful comments about your property is sent out to the showing agent after the showing.
• Feedback Coordinators call the showing agents that have not responded to the feedback email, requesting comments from them and the buyers who viewed your home.
• All feedback responses are automatically recorded for agents and sellers, with particular attention on the homes price, condition, and location.
• Agents can initiate a special account so sellers can access their property’s appointments and gathered feedback 24/7 via the internet.
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#1Century 21
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Our office schedules an average of 664 showing
appointments weekly, 2,878 monthly and 34,536 annually.
Figures are from Jan – Dec 2012
Weekly Monthly Annually0
5000
10000
15000
20000
25000
30000
35000
664 2,878
34,536
Appointments in 2012
We’ve made it easier for agents to schedule showing appointments on your propertythey can now make appointments online right from the listing page in the MLS!
#1Century 21
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#1Century 21
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Professional Feedback Reports
Professional Feedback Reports
Showing appointments on your property can be viewed on-line 24/7 along with gathered feedback from agents and buyers who viewed your home. This report will guide us to a quick sale in the least amount of time!
#1Century 21
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#1Century 21
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Our Exclusive Customer Service
Department
Our Exclusive Customer Service
Department
We have spent years researching and developing an exclusive marketing system which captures
potential buyers. Our customer service department follows up with these buyers making sure they have received the property information they inquired about and offering their assistance
throughout the entire buying process.
#1Century 21
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#1Century 21
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How Our Exclusive System
Works for You
How Our Exclusive System
Works for You Our agents receive over 1200 buyer and seller calls a month.
We receive hundreds of leads monthly from our advertising, Lending Tree, other lead producing programs and through our Relocation Department.
Our Customer Service Department follows up with all buyers who call and email our company.
Each customer is pre-qualified according to their specific price range, ability to purchase and housing wants and needs.
We continually look for new ways to expose your home to potential buyers locally and worldwide through the latest technology, new programs and associations.
We’ve updated our web site with property search access on nearly every page, and we are creating individual websites for most North Texas cities to catch more buying traffic while increasing exposure for our sellers.
#1Century 21
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#1Century 21
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Your Home’s Website!
Your Home’s Website!
Slide Virtual Tour
And more!
A Website just for your
property!
Fliers, maps, schools, lead capture and more. . .
Your webpage will automatically feed to:
• Google.base.com
• Trulia.com
• Zillow.com
• Oodle.com
• DotHome.com
• Vast.com
• elookyloo.com
• Clrsearch.com
• HotPads.com
• FrontDoor.com
• And more. . . With it’s own web address!
#1Century 21
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#1Century 21
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Get More Exposure on our
“City Sites”
Get More Exposure on our
“City Sites”So more buyers can find your property we’ve created City Sites. We have and are developing websites for most of the cities in Northern Texas.
Your property can be featured on the Home Page.
It’s an Easy and Fun click-on Home Search!
Including information pertaining to that city
Iwanta____home.comNew websites for:
Arlington
BedfordBurlesonColleyvilleCoppellDallasDentonEulessFort WorthGarlandGranburyGrand PrairieGrapevineHaltom City
HasletHurstIrvingKellerLewisvilleMansfieldMesquiteN Richland HillsRichland HillsSouthlakeTrophy ClubWataugaWeatherfordWestlake
And more cities are on the way
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#1Century 21
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CENTURY 21 Mike Bowman, Inc.
CENTURY 21 Mike Bowman, Inc.
Century 21 Mike Bowman, Inc. sells or participates in a home sale every 3.7 hours, 24 hours a day, 7
days a week, 365 days a year!*
NETRIS total, all property types and all areas for 2012
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#1Century 21
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SELLERS & BUYERS PREFER CENTURY 21 MIKE BOWMAN,
INC.
SELLERS & BUYERS PREFER CENTURY 21 MIKE BOWMAN,
INC.
• 34,536 Showing Appointments
• 1472 Properties Listed
• 1998 Closed Transactions
• House sold every 3.7 hours
• 123,850 unique visitors to our website
• #1 CENTURY 21 Office in Texas
• #2 CENTURY 21 Office in the Nation
• #1 CENTURY 21 Office in the Nation First Quarter 2013
160+ agents covering all areas
#1 CENTURY 21 OFFICE 17 Times!!! #1 CENTURY 21 OFFICE 17 Times!!!
Our website hosts over 100,000 properties listed* in the North Texas area, and is regarded as one of the TOP Marketing tools in the Dallas/Ft. Worth area. Buyers searching for property can call or e-mail Century 21 Mike Bowman, Inc. agents who will expose this buyer to our company listings first.
Proven Results for 2012
YOUR HOME IS JUST A CLICK AWAY! www.c21bowman.com
#1Century 21
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#1Century 21
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RELOCATION CONNECTIONSRELOCATION CONNECTIONSWith CENTURY 21 Mike Bowman, Inc. relocation services you get access to a real estate team of certified relocation specialists who will be your single point of contact, opening doors to more approximately 7,000 offices and 100,000 real estate professionals worldwide.
OUR RELOCATION SERVICES PROGRAM GOES BEYOND HELPING FAMILIES BUY OR SELL A HOME
For The Home Buyer:
• Area orientation and tours
• A newcomer’s packet
• Detailed school information
• Available homes for sale
• Rental property information
• Temporary housing options
For The Home Seller:• Free Market Analysis
• Home Warranty
• Maximum Website Exposure
• National Advertising
CERTIFIED RELOCATION PROFESSIONALS coordinate corporate moves with ALL Third Party Relocation Companies including Cartus, ReloAction, Prudential, Executive Relocation, GMAC Global Relocation, Paragon, Weichert Relocation Resources International, Primacy Relocation, Armstrong, UPromise, Online Relocation.
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#1Century 21
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CENTURY 21 MIKE BOWMAN, INC CORPORATE RELOCATION
CONNECTIONS
CENTURY 21 MIKE BOWMAN, INC CORPORATE RELOCATION
CONNECTIONSWe have
established trusted
relationships, with the most
well known and recognized
relocation companies in
the nation
#1Century 21
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#1Century 21
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RELOCATION CENTERRELOCATION CENTERIn the Prestigious
SOUTHLAKE TOWN SQUARE
In the Prestigious
SOUTHLAKE TOWN SQUARE
This cutting edge facility is unique in its presentation, and will accommodate
corporations and employees anticipating moves. A full staff of licensed REALTORS® and relocation specialists is provided, as well as private
conference rooms.
#1Century 21
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#1Century 21
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PROPERTY MANAGEMENT
PROPERTY MANAGEMENT
Century 21 Mike Bowman, Inc. handles all your property management needs from full-service leasing and managementto one-time leases. Since 1971 our professional staff has been providing excellent service to thousands of owners through the management and leasing of their properties.
• Full time leasing agent to maintain occupancy
• Competitive management fees
• Property evaluations
• Property inspections
• Marketing program for occupancy
• Multiple Listing Service for maximum exposure
• Professional accounting systems
• Collections and evictions services
• Cutting-edge internet marketing
• Member of the National Association of Residential Property Managers
You only pay for the services you need, some of the services that our Property Management Department provides are as follows:You only pay for the services you need, some of the services that our Property Management Department provides are as follows:
Tenants are not accepted until credit report, job, income verification, past rental history, check writing history and a criminal check are all reviewed and approved by owner.
#1Century 21
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#1Century 21
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• Property Searching
• Selling and Buying a home
• Relocating
• C21 Mike Bowman Agents
• Staff members
• E Mail the Agents & Office
• New Construction
• Commercial property
• HUD & Foreclosure Homes
• Lease Management
• Area Services & Recreation
• Open Houses
• Videos and Tours
• Ten Minute Move
• dfwMarketPlace
• Testimonials
• Agent & Company Awards
Covering all of your Real Estate Needs and
Interests
Covering all of your Real Estate Needs and
Interestswww.c21bowman.co
m
48 million hits & over 123,000 unique visitors in 2012!
#1Century 21
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#1Century 21
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CENTURY 21 MIKE BOWMAN, INC.
“ADVERTISES”
CENTURY 21 MIKE BOWMAN, INC.
“ADVERTISES”
Our popular web site address is included in all print ads! www.c21bowman.com
#1Century 21
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#1Century 21
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CENTURY 21 MIKE BOWMAN, INC.Where You’ll Find Your Property
Listed!*
CENTURY 21 MIKE BOWMAN, INC.Where You’ll Find Your Property
Listed!*
*Including those through our single listing website service
#1Century 21
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#1Century 21
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CENTURY 21 MIKE BOWMAN, INC.
SUPPORTS ADVERTISING with
CENTURY 21 MIKE BOWMAN, INC.
SUPPORTS ADVERTISING with
Century 21 Mike Bowman, Inc. provides the postage on cards for each new listing, letting your neighbors know a home in
their area is available! We also provide this service upon the sale of your property letting your neighbors know a new
resident is moving in.
“JUST LISTED”AND “JUST SOLD” CARDS
#1Century 21
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#1Century 21
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In Real EstateThe Most Recognized Name
In Real Estate
Leader in Brand Awareness: The CENTURY 21® System holds the strongest presence in the category.
Since 1999, the CENTURY 21 System has the highest brand awareness level when compared to any other real estate organization surveyed and is the most recognized name in real estate.
*Source: 2012 Ad Tracking Study, Millward Brown.
CENTURY 21: 96%
RE/MAX: 91%
Coldwell Banker: 86%
Prudential: 70%
Keller Williams: 44%
ERA: 42%
Real Living: 24%
Weichert : 20%
Realty Executives: 16%
Century 21®Century 21®
#1Century 21
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#1Century 21
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Worldwide presenceCentury21.com international links and websitesCENTURY 21® Global Referral NetworkSignificant buyer opportunities - with nearly 7,000 offices and 100,000 sales associates worldwideAdditional buyer opportunities - with the CENTURY 21® Global Referral Network, an Internet based referral system for broker selection and distribution of referral leads
CENTURY 21® Global Reach
CENTURY 21® Global Reach
#1Century 21
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#1Century 21
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Selling Your Home with the
Help of CENTURY21.com
Selling Your Home with the
Help of CENTURY21.com Consumer Leads Property Listings Registered Users Top Search
Engine partnerships; Google, Trulia and Yahoo
The Century21.com web site averages more than 1.4 million visits per month
#1Century 21
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#1Century 21
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CENTURY 21 CONNECTIONSCENTURY 21
CONNECTIONSConnections Customer & Agent Discounts*
We know your time is valuable. The CENTURY 21® Connectionssm program can simplify your real estate experience and help save you time and money, including great offers with industry-leading companies on home services, transportation and temporary housing, and various financial and real estate services.
Ask your agent to look up these money saving coupons and discounts found on: 21online.com Search Business Benefits and Local Connections
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#1Century 21
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People are Discovering
DFWmarketplace.com
People are Discovering
DFWmarketplace.com
Here you will find a homeowners directory of area businesses and services. Most offer coupons or discounts.
#1Century 21
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#1Century 21
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The Official Real Estate Company
of the Dallas Mavericks
The Official Real Estate Company
of the Dallas Mavericks
Through a Special Partnership with the Dallas Mavericks Foundation You will receive a listing and/or buying benefit and the Mav’s Foundation receives a cash donation*.
*For restrictions & sign-up go to www.c21bowman.com/makeamove/dallasmavs
Make a Move, Make a Difference
#1Century 21
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#1Century 21
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Make a Move Make a Difference Make a Move Make a Difference
Sell or Buy a Home with Us, and We’ll Make a Donation to a Participating Non-Profit Organization*
Every gift large or small makes a difference. Century 21 Mike Bowman, Inc. has partnered with non-profit organizations throughout North Texas to bring you this amazing opportunity. You will receive a listing and/or buying benefit and the organization receives a helpful donation.For a complete list, more information and to sign up go to
www.c21bowman.com/makeamove*Some restrictions may apply
#1Century 21
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#1Century 21
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Seller Service Pledge Seller Service Pledge
21 points of differentiation
Commitment to service
Agreement between you, the seller and my CENTURY 21® office.
My Personal Commitment to Quality
My Personal Commitment to Quality
#1Century 21
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#1Century 21
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Quality ServiceQuality Service
We strive to provide outstanding service to our clients
Clients are invited to complete and return a Quality Service Survey and return it to our independent 3rd party research group
Consistent monitoring of service in order to assure highest and best quality.
Or fill out our in-house form found on our website under the “For Sellers” & “For buyers” tabs.