1 LTC Trend Tracker TM Your Gateway to Performance Improvement A New Free AHCA/NCAL Member Benefit...

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1 LTC Trend Tracker TM Your Gateway to Performance Improvement A New Free AHCA/NCAL Member Benefit Go To www.LTCTrendTracker.com To Learn More

Transcript of 1 LTC Trend Tracker TM Your Gateway to Performance Improvement A New Free AHCA/NCAL Member Benefit...

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LTC Trend Tracker TM

Your Gateway to Performance Improvement

A New Free AHCA/NCAL Member Benefit

Go To www.LTCTrendTracker.com To Learn More

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LTC Trend Tracker TM

Helping Caregivers & Facility Staff To:• Benchmark progress toward quality,

staffing, and survey goals • Align staff incentives to market realities • Spot future training needs• Identify opportunities to further quality

improvement • Enhance operational performance

Tracking and Utilizing Key Metrics to Advance Excellence

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LTC Trend Tracker TM

Bringing Owners and Operators A Few Clicks Closer To:

• Tracking local market trends • Comparing your facility with your peers • Examining key metrics• Identifying potential business opportunities • Gathering business intelligence to inform

strategic & operational decisions

Tracking and Utilizing Key Metrics to Seize Opportunities

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Examine and Compare Performance On:• Five Star Ratings• Medicare Utilization• Operational Metrics• Quality Measures• Survey Citations• Workforce Characteristics• Resident Characteristics

Tracking and Utilizing Key Metrics to Enhance Knowledge

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Examine and Compare Performance Versus Peers:

In Your Local Market Area:

• State• County• City• Zip Code• Urban / Rural

With Similar Operational Characteristics:

• For-profit / Non-profit / Government

• Hospital-Based / Freestanding

• Independent / Multi

Tracking and Utilizing Key Metrics to Improve Performance

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Build Your Report in 5 Easy Steps

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Step 1: Select a Report

Tracking and Utilizing Key Metrics to Improve Performance

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Step 2: Select Your Facility or Group

Tracking and Utilizing Key Metrics to Enhance Knowledge

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Step 3: Select The Geographic Market

Tracking and Utilizing Key Metrics to Advance Excellence

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Step 4: Select The Peer Group

Tracking and Utilizing Key Metrics to Advance Excellence

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Step 5: Click on Green Build Button

Tracking and Utilizing Key Metrics to Advance Excellence

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Example: Five Star Report

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Example: Overall Rating Average

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Overview of LTC Trend TrackerTM Reports

• Five Star Rating Report• OSCAR Staffing Report• OSCAR Resident Report• OSCAR Survey Citation Report• CMS Quality Measures Report• CMS Cost Report• Medicare Utilization Report

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Overview: Five Star Rating Report

• Overall Rating• Health Inspection Rating• Direct Care Staffing Rating• Registered Nurse Staffing Rating• CMS Quality Measure Rating

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Overview: OSCAR Staffing Report

• Overall• Nursing services• Therapy services• Dietary• Housekeeping• Administrative• Other

Average Hours Per Patient Day:

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Overview: Oscar Resident Report

• ADL Dependence (eg. % requiring assistance with transferring)

• Bowel / Bladder Measures(eg. % cathetorized post-admission)

• Mobility Measures(eg. % physically restrained w/o order at admission)

• Skin Integrity Measures(eg. % stage 2+ post-admission pressure sores)

• Special Care Measures(eg. % on pain management program)

• Other(eg. % with advance directives)

Sample Resident Measures

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Overview: OSCAR Survey Citations ReportSurvey Results• Average Number Of Tags• Deficiency Free Providers• Immediate Jeopardy• Substandard Quality Of Care• Deficiencies Greater Than Or Equal To “G”• Highest Scope And Severity

Citation Incidence (F-Tags)• Scope And Severity• Percentage Of Peer Facilities With F-Tag

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Overview: CMS Quality Measures Report

• Post Acute Care• Chronic Care

– Physical Condition And Depression– Physical Functioning And Weight Loss– Urinary System– Vaccinations

CMS Quality Measure Domains

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Overview: Cost Report

• Occupancy(eg. occupancy rate, Medicare utilization)

• Costs And Revenues(eg. days A/R sales outstanding)

• Staffing And Compensation(eg. % benefit, % total compensation)

• Bad Debts(eg. non-dual bad debt per Medicare patient day)

Sample Cost Report Measures

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Overview: Medicare Utilization Report

• Medicare Reimbursement(eg. average Medicare days and rate PPD)

• Medicare Utilization(eg. % in Rehab + Extensive Services RUGs,

% very high therapy intensity, % RUGs w/o restorative nursing)

Sample Medicare Utilization Measures

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How Do I Upload RUGs data?

Step 1:Click here to upload RUGs data

Upload RUGs Data in 5 Steps

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How Do I Upload RUGs Data?

Step 2:Click Upload File Button to Initiate Uploading of RUGs Data

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How Do I Upload RUGs Data?

Step 3:Find RUGs Data File, and Click Open to Upload

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How Do I Upload RUGs Data?

Step 4:Review Data Upload and Resolve Any Issues

Step 5:Submit the Data

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How Do I…?

Go To www.LTCTrendTracker.com or ...

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Click How Do I...? To Access the How Do I...? Documents

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Can My Organization Participate?

To be able to access LTC Trend Tracker TM, your organization must:

– Be a member of AHCA / NCAL

– Complete the registration form and agree to the terms of the LTC TT Acceptance Agreement

– Commit to regularly provide/upload selected key data into the LTC TT database

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What Protections Are There On Data?

• Information from public sources can be identifiable.

• Information submitted by a provider organization is only visible to that provider organization. The information submitted is aggregated for benchmarking and analysis purposes. No individual facility or organization level data can be identified.

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Who Should Complete the Registration Form?

• The registration form is to be completed by a representative of your organization that can agree to the terms of the Acceptance Agreement and authorize the participation of your organization with LTC TT

• Go to www.LTCTrendTracker.com and click on register to join LTC Trend Tracker

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What Information Will I Need To Begin The Registration Process?

• Contact information for your organization’s authorized representative

• Contact information for the person to be the designated LTC TT account administrator

(Name, Title, Address, Phone, Fax, Email)

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Access LTC Trend Tracker TM In 4 Steps

1) Complete the LTCTT registration form at www.LTCTrendTracker.com

2) Complete and submit the facility list for your organization provided by LTCTT

3) Complete and submit the LTCTT user list for your organization provided by LTCTT

4) LTCTT representatives will contact your organizations LTCTT account administrator for training on using, uploading data, and setting up users once facility and user data has been on-boarded and AHCA/NCAL membership is confirmed.

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To Learn More About LTC Trend Tracker TM Or To Sign Up Your Organization To Access

LTC Trend Tracker TM:

Visit the LTC Trend Tracker TM Registration Page At:http://www.LTCTrendTracker.com

OrCall LTC Trend Tracker At: 202-454-1283