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LeadershipLeadership

March 9, 2010March 9, 2010MGMT 4000, Class 6MGMT 4000, Class 6

Christina Finegold and Linda MiklasChristina Finegold and Linda Miklas

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What is Leadership?What is Leadership?

What are the key behaviors of successful What are the key behaviors of successful leaders?leaders?

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Seven Essential BehaviorsSeven Essential Behaviors

Know your people and your businessKnow your people and your business Insist on realismInsist on realism Set clear goals and prioritiesSet clear goals and priorities Follow throughFollow through Reward the doersReward the doers Expand people’s capabilitiesExpand people’s capabilities Know yourselfKnow yourself

ExecutionExecution, Bossidy and Charan, Crown Business, 2002, Bossidy and Charan, Crown Business, 2002

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““What Leaders Really Do” What Leaders Really Do” (Kotter)(Kotter)

ManagementManagement LeadershipLeadership

Coping with complexityCoping with complexity Coping with changeCoping with change

Planning and budgetingPlanning and budgeting Setting directionSetting direction

Organizing and staffingOrganizing and staffing Aligning peopleAligning people

Controlling and Controlling and Motivating peopleMotivating people

Problem SolvingProblem Solving

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Goleman’s EI ModelGoleman’s EI Model

Self-Management SkillsSelf-Management Skills Ability to Relate to Ability to Relate to OthersOthers

-Self-Awareness-Self-Awareness -Empathy-Empathy

-Self-Regulation-Self-Regulation -Social Skill-Social Skill

-Motivation-Motivation

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Goleman’s EI ModelGoleman’s EI ModelWhat I See

PersonalCompetence

Social Competence

What I Do

Self-Awareness

Social Awareness

Self-Management

Relationship Management

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Key Questions To Ask Yourself:Key Questions To Ask Yourself:

Self-Awareness Can I accurately identify my own emotions and

tendencies as they

happen?

Self-Management Can I manage my

emotions and behavior to a positive outcome?

Social Awareness Can I accurately identify

others’ emotions and tendencies as I interact

with them?

Relationship Management Can I manage the

interactions I have with others constructively and to

a positive outcome?

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Authentic LeadershipAuthentic Leadership

Learn from your life storyLearn from your life story Develop self-awarenessDevelop self-awareness Practice values/principlesPractice values/principles Balance intrinsic/extrinsic motivationsBalance intrinsic/extrinsic motivations Build reliable, trustworthy support teamBuild reliable, trustworthy support team Stay groundedStay grounded Empower others to leadEmpower others to lead

Discovering Your Authentic Leadership, George, Bill, Sims, Peter, McLean, Andrew M., Mayer, Diana, Harvard Business Review

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How Development OccursHow Development OccursExperienceExperience

Based LearningBased Learning

RelationshipRelationship

Based LearningBased Learning

EducationEducation

Based Learning Based Learning

Projects/Projects/

AssignmentsAssignments BossesBosses CoursesCourses

JobsJobs ColleaguesColleagues

Seminars/Seminars/

Conferences Conferences

HardshipsHardships MentorsMentors Training ProgramsTraining Programs

Community ServiceCommunity Service CoachesCoaches e/Distance Learninge/Distance Learning

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What Contributes to Development?What Contributes to Development?

- Center for Creative Leadership

Challenging Assignments

48%

Other Events17%

Significant OtherPeople

17%

Hardships18%

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Creating the EnvironmentCreating the Environment

Trust earned one person at a time

Accountability for the right results

Opportunity for Growth & Impact

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What questions should the leadership What questions should the leadership team be asking themselves and each team be asking themselves and each other in the next 12-18 months to other in the next 12-18 months to determine the best course of action?determine the best course of action?

Be prepared to report your top 3-5 Be prepared to report your top 3-5 questions that you would recommend this questions that you would recommend this leadership team ask themselvesleadership team ask themselves

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ReferencesReferences

Discovering Your Authentic Leadership, George, Bill, Sims, Peter, McLean, Andrew M., Mayer, Diana, Harvard Business Review, 2007.

What Makes a Leaders? Goleman, Daniel, Harvard Business Review, 2004.

What Leaders Really Do, Kotter, John P., Harvard Business Review On Point, 2001.

Execution: The Discipline of Getting Things Execution: The Discipline of Getting Things DoneDone. Bossidy, Larry and Charan, Ram, 2002, . Bossidy, Larry and Charan, Ram, 2002, Crown Business.Crown Business.