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Irene Barkby

Director of Nursing, Strategy and Governance

Executive Lead for Participation

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Expertise and support in hard times

Our Intent… Involving People

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Our Customers Feedback…

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Our Values…

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Our Customer Focus…

• Everything we do is focused on supporting Scotland’s health

• Endeavour to understand our customers’ needs and expectations

• Manage performance against what matters most to them

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Our Aim for the Day…

• Effective participation

• Quality of engagement

• Informed to influence

• Perceptions of value

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Our Approach…

Small group engagement opportunities

• Morning Sessions 11.10am- 1.00pm

• Lunch 1.00pm – 1.30pm

• Afternoon Sessions 1.40pm- 3.30pm

• Plenary 3.40pm

Day ends at 4.00pm

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Your Input Sought…

• Group discussions

• Identify opportunities

• Share local knowledge & build understanding

• Identify potential for value creation

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