1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal...

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1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator Developing an Evidence Base for Evaluation Research The ESSRTC is supported through Grant No. H133B040014 to Hunter College, City University of New York from National Institute on Disability and Rehabilitation Research, U.S. Department of Education.

Transcript of 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal...

Page 1: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

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Employment Service Systems

Research and Training Center

David Vandergoot, Ph.D.,

Co-Principal Investigator

Robert Stensrud, Ph.D.

Co-Principal Investigator

Developing an Evidence Base for

Evaluation Research

The ESSRTC is supported through Grant No. H133B040014 to Hunter College, City University of New York from National Institute on Disability and

Rehabilitation Research, U.S. Department of Education.

Page 2: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

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ESSRTC Projects

Study RSA 911 to Identify Predictors of Unsuccessful Closures

Study Best Practices in VR Counselors Study Current Consumer Satisfaction with VR and

One-Stop Services Study One-Stop Collaboration and Integration Study Provider Collaboration Around Demand Side

Services Demonstrate Models for Predicting Employment of

People with Disabilities for State Planning Design Employment Service Systems to Develop and

Demonstrate Evidence-Based Practices

Page 3: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

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ESSRTC Products

Employer Openness Survey Consortium for Employment Success Model VR Current Consumer Satisfaction Survey VR Closed Consumer Satisfaction Survey VR Consumer Satisfaction Follow-Up Survey Employment Prediction Model DigitalChalk Training Modules

Page 4: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

RSA 911 National DataClosed Before Plan Initiated (Status 30)

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National RSA 911 Data 2003

Each set of factors added sequentially to the model

Status 26 Status 30Overall Correct

Demographics 1% 99% 60%Education and Work History 3% 98% 60%Current Situation (at application) 33% 85% 64%Primary Disability 36% 83% 65%

Correct Classification of Status Outcome (cut score .5)

Page 5: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

New York VR (VESID) DataClosed Before Plan Initiated (Status 30)

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New York State VR (VESID) 2002-2005

Each set of factors added sequentially to the model

Status 26 Status 30Overall Correct

Demographics 100% 0% 64%Education and Work History 99% 1% 64%Current Situation (at application) 89% 28% 67%Primary Disability 89% 31% 68%

Correct Classification of Status Outcome (cut score .5)

Page 6: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

RSA 911 National DataClosed After Plan Initiated (Status 28)

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National RSA 911 Data 2003

Each set of factors added sequentially to the model

Status 26 Status 28 Overall

Demographics 1% 99% 59%Education and Work History 20% 87% 59%Current Situation (at application) 34% 81% 62%Primary Disability 37% 80% 62%

Correct Classification of Status Outcome (cut score .5)

Page 7: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

Comparison – National vs. State Data

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Comparison of National to State Data

Closed Before Plan Initiated (status 30)

RSA 911 National

RSA 911 New York

New York Data

Demographics 0% 2% 3%Education and Work History 6% 4%Current Situation (at application) 10% 11%Primary Disability 13% 12% 14%

Explanation of Outcome

Page 8: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

Consumer Satisfaction Survey

Current Consumer Satisfaction with VR and Partner Services

Consumer Satisfaction at Case Closure Consumer Satisfaction at 12-Month Follow-

Up Tied to Case Data Tied to Service Self-Assessment Data Can Be Tied to Employment Forecasting

Model

Page 9: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

VESID Survey12 month Response Rates

Response rate: 595 of 5003 surveys returned (11.9% response rate)

Response rate by closure status:

 Status 26: 410 of 2730 (15%)

Status 28: 185 of 2273 (8.1%)

Page 10: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

Employment Outcomes

Closure Status

Employed full time

Employed part-time

Self-employed

Employed Supp. Emp.

Employed Sheltered

Not employed

but looking

Not seeking employ.

26 - successful 36.6% 27% 3.1% 3.8% 0 19.3% 10.2%

28 - unsuccessful 11.9% 10.2% 2.3% 2.8% 1.1% 44.1% 27.7%

Page 11: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

Weekly Earnings

Frequency PercentValid

PercentCumulative

Percent

Valid

1 $50 or less 59 9.9 15.8 15.8

2 $51 to $100 50 8.4 13.4 29.2

3 $101 to $200 74 12.4 19.8 49.1

4 $201 to $300 60 10.1 16.1 65.1

5 $301 to $400 50 8.4 13.4 78.6

6 $401 to $500 31 5.2 8.3 86.9

7 $501 to $750 31 5.2 8.3 95.2

8 $751 or more 18 3.0 4.8 100.0

Total 373 62.7 100.0

Missing System 222 37.3

Total 595 100.0

Page 12: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

Health Benefits from Job

Frequency PercentValid

PercentCumulative

Percent

Valid

No 164 27.6 63.1 63.1

Yes 96 16.1 36.9 100.0

Total 260 43.7 100.0

Missing System 335 56.3

Total 595 100.0

Page 13: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

Opportunities for Advancement

Frequency PercentValid

PercentCumulative

Percent

Valid

No 133 22.4 47.2 47.2

Yes 149 25.0 52.8 100.0

Total 282 47.4 100.0

Missing System 313 52.6

Total 595 100.0

Page 14: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

More Financially Independent

Frequency PercentValid

PercentCumulative

Percent

Valid

No 79 13.3 31.2 31.2

Yes 174 29.2 68.8 100.0

Total 253 42.5 100.0

Missing System 342 57.5

Total 595 100.0

Page 15: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

Improved Job Skills

Frequency PercentValid

PercentCumulative

Percent

Valid

No 58 9.7 25.0 25.0

Yes 174 29.2 75.0 100.0

Total 232 39.0 100.0

Missing System 363 61.0

Total 595 100.0

Page 16: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

Because of Job QOL Improved

Frequency PercentValid

PercentCumulative

Percent

Valid

No 56 9.4 22.8 22.8

Yes 190 31.9 77.2 100.0

Total 246 41.3 100.0

Missing System 349 58.7

Total 595 100.0

Page 17: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

Participation in Work-Related Social Events

Frequency PercentValid

PercentCumulative

Percent

Valid

No 142 23.9 51.4 51.4

Yes 134 22.5 48.6 100.0

Total 276 46.4 100.0

Missing System 319 53.6

Total 595 100.0

Page 18: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

Because of Job Able to Meet More People

Frequency PercentValid

PercentCumulative

Percent

Valid

No 119 20.0 42.8 42.8

Yes 159 26.7 57.2 100.0

Total 278 46.7 100.0

Missing System 317 53.3

Total 595 100.0

Page 19: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

Satisfaction with Job

FrequencyValid

PercentCumulative

Percent

Very satisfied 126 35.1 35.1

Satisfied 144 40.1 75.2

Dissatisfied 60 16.7 91.9

Very dissatisfied 29 8.1 100.0

Total 359 100.0

Page 20: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

Overall Satisfaction

Page 21: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

Ability to Reach Counselor

Page 22: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

Time to Receive Services

Page 23: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

Treatment by Reception Staff

Page 24: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

Treatment by Counseling Staff

Page 25: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

Job Choice and Skills Matched

Page 26: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

Understanding Services

Page 27: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

Participation in Planning Services

Page 28: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

Planning for Job or Training

Page 29: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

Informed about Hearing

Page 30: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

Recommend VESID

Page 31: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

Employment Forecasts for State VR Agencies

Develop a prediction model to forecast the employment of people with disabilities

Work with officials from the Iowa VR, Iowa DOL, and Iowa SSA to develop a prototype of the VR State Plan section dealing with future needs

Apply to Assessment of One-Stop Performance Apply to Services for Ticket Holders Apply to Transitioning Services Apply to State Budgeting Process

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Page 32: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

Forecasting

Available Labor Force Employment By Industry Employment By Occupation Employment By Firm Size Occupational Wage Estimates Unemployment Rates Available Jobs Per Worker

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Page 33: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

Forecasting for Consumers

We will adapt this work to address the employment of people with disabilities by integrating existing data sources that have not been effectively integrated before and used for state-level planning and program development

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Page 34: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

Disability Data Sources

Census Bureau Rehabilitation Services Administration Social Security Administration Federal Department of Labor

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Page 35: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

Result

An improved mechanism by which state VR agencies can develop plans and budgets based on sound data and identified areas where promising practices might be implemented. This would enable agencies to better target unserved and underserved populations and direct outreach to regions and employment sectors with greater hiring potential.It can be adapted to transition planning for youth with disabilities.

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Page 36: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

Comprehensive StatewideNeeds Assessment Model

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Review of Literature

Analysis of Extant Data

Key Informant InterviewsFocus Group

Random Survey (Interview)

ImplementationPlanning

VRSYSTEM

Resource Assessment

Page 37: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

Toward Evidence-Based Practices

Dependent Variables Current Consumer Satisfaction Satisfaction At Closure Follow-Up Satisfaction Casefile Data

Moderating Variables Forecasting Model Collaboration

Independent Variables Promising Practices Grant Applications and External Evaluation

Page 38: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

Online Training Partnerships

A virtual classroom, DigitalChalk, that allows learners to adapt the learning portal to their learning needs, including a note taking capability It utilizes synchronized audio, video, power point presentations, downloadable documents, learning assessments, and certification credentialing Closed captioning can be turned on/off from portal The training can be accessed at any time and at the learners’ desired paceESSRTC can assist agencies in designing best practice training

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Page 39: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

Disability Stats RTC

Five year project funded by NIDRR Hunter College lead agency Partners

New Editions Mathematica Policy Research Center for Essential Management Services

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Page 40: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

Mission

The Rehabilitation Research and Training Center on Disability Statistics and Demographics (StatsRRTC) will facilitate evidence-based decision making in many different service and policy arenas to benefit persons with disabilities, leading to improved education and employment outcomes

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Page 41: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

VR Data Processes & Analyses

Utilizes a combination of formats, including workshops, conferences, the DigitalChalk Learning Platform, and our Webinar Series to work with the 80 general and blind vocational rehabilitation (VR) state agencies.

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Page 42: 1 Employment Service Systems Research and Training Center David Vandergoot, Ph.D., Co-Principal Investigator Robert Stensrud, Ph.D. Co-Principal Investigator.

VR Data Processes & Analyses Yr 1

Develop network of VR state agency personnel with focus on data, research and evaluation

Conduct assessment of their needs regarding disability data/statistics

Collect information on their current data collection, analysis and reporting practices

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VR Data Processes & Analyses Yr 2

Inquire into evidence regarding validity and reliability of these data collection processes

Coalesce these practices into a “menu of practices” that documents the different data collected and how they are used

Develop a set of promising practices based on what we observe in the field.

Field test these practices

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VR Data Processes & Analyses Yrs 3-5

Convey the menu and promising practices back to the agencies (State of Science)

In collaboration with the training participants, develop plans for future research aimed at improving data collection, analysis, and reporting.