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Emerging Technologies in Emerging Technologies in Social NetworkingSocial Networking

2009 Annual Meeting of the2009 Annual Meeting of theTransportation Research BoardTransportation Research BoardHilton Hotel, Washington, DCHilton Hotel, Washington, DC

H - Jefferson East RoomH - Jefferson East RoomTuesday, January 13Tuesday, January 13thth, 10:15 AM-12:00 PM, 10:15 AM-12:00 PM

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IntroductionIntroduction

Session: 495 ABG40Session: 495 ABG40 Title: Emerging Technologies in Social Title: Emerging Technologies in Social

NetworkingNetworking Sponsored by: Library and Information Sponsored by: Library and Information

Science for Transportation Committee Science for Transportation Committee (ABG40)(ABG40)

Presiding: Brand L. Niemann, U.S. Presiding: Brand L. Niemann, U.S. Environmental Protection AgencyEnvironmental Protection Agency

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BioBio

Brand Niemann, Senior Enterprise Architect, Brand Niemann, Senior Enterprise Architect, Office of the CIO, US EPAOffice of the CIO, US EPA– Brand applies Web 2.0 and 3.0 to EPA and Brand applies Web 2.0 and 3.0 to EPA and

Interagency Enterprise Architecture and Interagency Enterprise Architecture and Information Sharing Projects. He co-leads with Information Sharing Projects. He co-leads with Mills Davis the Semantic Community – Mills Davis the Semantic Community – Semantic Exchange Partnership which has an Semantic Exchange Partnership which has an upcoming event (see next slide).upcoming event (see next slide).

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Upcoming Event (Free)Upcoming Event (Free)

February 17, 2009, Semantic Community–February 17, 2009, Semantic Community–Semantic Exchange Workshop on "From E-Gov to Semantic Exchange Workshop on "From E-Gov to Connected Governance: The Role of Web 2.0 and Connected Governance: The Role of Web 2.0 and Web 3.0 Semantic Technologies“:Web 3.0 Semantic Technologies“:– A call to action to ask government agencies and system A call to action to ask government agencies and system

integrators to do pilot projects that integrate their integrators to do pilot projects that integrate their capabilities into next generation environments for capabilities into next generation environments for collaborative work, information sharing, knowledge collaborative work, information sharing, knowledge management, and connected governance.management, and connected governance. Wiki PageWiki Page

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Federal Web Content Mangers ForumFederal Web Content Mangers Forum

Social Media and Web 2.0 in GovernmentSocial Media and Web 2.0 in Government– Matrix of Web 2.0 Technology and Government (see Matrix of Web 2.0 Technology and Government (see

next slide).next slide).– Barriers and Solutions to Implementing Social Media Barriers and Solutions to Implementing Social Media

and Web 2.0 in Government Recommendations from and Web 2.0 in Government Recommendations from Leaders of the Federal Web Managers Council, Leaders of the Federal Web Managers Council, December 2008.December 2008.

– Examples of Federal Agencies Using Social Media Examples of Federal Agencies Using Social Media and Web 2.0, December 2008.and Web 2.0, December 2008.

November 20, 2008, Forum Call:November 20, 2008, Forum Call:– Social Media in Government: Where we are; where Social Media in Government: Where we are; where

we're headed (Joyce Bounds, VA, Jeffrey Levy, EPA).we're headed (Joyce Bounds, VA, Jeffrey Levy, EPA).– Interagency Social Media Working Group Launched Interagency Social Media Working Group Launched

(stay tuned for more details).(stay tuned for more details).

66*Note: it is understood that government policy, procedures, standards, and guidance are needed for many of these

technologies.

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Bringing Web 2.0 Wikis to CIO's, EPA Enterprise Bringing Web 2.0 Wikis to CIO's, EPA Enterprise Architecture, and Harvard UniversityArchitecture, and Harvard University

We Used a State-of-the Art Web 2.0 Wiki For We Used a State-of-the Art Web 2.0 Wiki For Many Pilot Projects This Past Year:Many Pilot Projects This Past Year:– See See http://http://cioslearning.wik.iscioslearning.wik.is//, , http://gov2.wik.is/http://gov2.wik.is/, and , and

others at others at http://semanticommunity.nethttp://semanticommunity.net. .

Work Recognized in the 25Work Recognized in the 25thth Anniversary Issue of Anniversary Issue of Government Computer News and by the Government Computer News and by the Leadership for a Networked World Program, Leadership for a Networked World Program, Kennedy School of Government, Harvard Kennedy School of Government, Harvard University.University.

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Web 2.0 Technologies As a Web 2.0 Technologies As a Business SolutionBusiness Solution

Suggest we take an enterprise architecture Suggest we take an enterprise architecture approach to information management using approach to information management using "patterns" which has been defined as "a three part "patterns" which has been defined as "a three part rule, which expresses a relation between a certain rule, which expresses a relation between a certain context, a problem, and a solution" and ask context, a problem, and a solution" and ask ourselves for a certain type of content - what is the ourselves for a certain type of content - what is the problem and the solution.problem and the solution.– See See Wiki PatternsWiki Patterns

Then we should cultivate roles for these "patterns" Then we should cultivate roles for these "patterns" like for Wikis – Wiki Gardener - someone who like for Wikis – Wiki Gardener - someone who often spends time attending to the quality, flow, often spends time attending to the quality, flow, and overall polish of content on a wiki. and overall polish of content on a wiki.

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AgendaAgenda

National Geographic Society: Ahead of the Curve in Web National Geographic Society: Ahead of the Curve in Web 2.0 (P09-0691)2.0 (P09-0691)– Michael Jourdan, National Geographic SocietyMichael Jourdan, National Geographic Society– Krista Mantsch, National Geographic SocietyKrista Mantsch, National Geographic Society

Will the Revolution Have Wheelchair Ramps? Web 2.0 and Will the Revolution Have Wheelchair Ramps? Web 2.0 and the Illusion of Inclusion (P09-0694)the Illusion of Inclusion (P09-0694)– Eileen Boswell, Community Transportation Association of America, Eileen Boswell, Community Transportation Association of America,

Inc.Inc. Connecting with Existing Communities: Library of Congress Connecting with Existing Communities: Library of Congress

on Flickr (P09-0698)on Flickr (P09-0698)– Michelle Springer, Library of CongressMichelle Springer, Library of Congress

Second Life: Virtual World Bridges and Barriers (P09-1643)Second Life: Virtual World Bridges and Barriers (P09-1643)– Patricia Alderman, National Defense University LibraryPatricia Alderman, National Defense University Library

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BioBio

Michael Jourdan, Senior Librarian, NGS Michael Jourdan, Senior Librarian, NGS – Michael is the Science Librarian at National Michael is the Science Librarian at National

Geographic's Libraries and Information Geographic's Libraries and Information Services. He has worked for People For the Services. He has worked for People For the American Way, the University of Michigan, and American Way, the University of Michigan, and Borders Group, Inc.Borders Group, Inc.

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BioBio

Krista Mantsch, Senior Librarian, NGSKrista Mantsch, Senior Librarian, NGS– Krista is coordinator of reference and research Krista is coordinator of reference and research

services. She worked at CNN, the American services. She worked at CNN, the American Association for the Advancement of Science, Association for the Advancement of Science, the World Resources Institute and the the World Resources Institute and the University of Illinois Library system.University of Illinois Library system.

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BioBio

Eileen Boswell, Information Specialist, Eileen Boswell, Information Specialist, Community Transportation Association of Community Transportation Association of America.America.– Eileen is an MLS candidate at the Catholic Eileen is an MLS candidate at the Catholic

University of America. She has worked as University of America. She has worked as Technical Coordinator for Professional Technical Coordinator for Professional Development and Training at the Center for Development and Training at the Center for Applied Linguistics.Applied Linguistics.

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BioBio

Michelle Springer, Project Manager of Michelle Springer, Project Manager of Digital Initiatives, Web Services Division, Digital Initiatives, Web Services Division, Office of Strategic Initiatives, Library of Office of Strategic Initiatives, Library of Congress.Congress.– Michelle has a Master in Library Science from Michelle has a Master in Library Science from

UCLA. She is the project manager for the UCLA. She is the project manager for the Library's Flickr pilot project and provides Library's Flickr pilot project and provides guidance and consultation on policies related to guidance and consultation on policies related to the Library of Congress blog.the Library of Congress blog.

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BioBio

Patricia Alderman, Systems Librarian, Patricia Alderman, Systems Librarian, National Defense University LibraryNational Defense University Library– Patricia has a Masters of Librarianship from the Patricia has a Masters of Librarianship from the

University of Washington and a Masters of University of Washington and a Masters of Business Administration from George Mason Business Administration from George Mason University. She is currently a Director-at-Large University. She is currently a Director-at-Large of the Military Libraries Division of Special of the Military Libraries Division of Special Libraries Association and the Division Libraries Association and the Division Webmaster.Webmaster.