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Hilton Worldwide
Hilton Brands – Strategies, Expansions, and Innovations to be the best
September 9, 2012
Carol Brock
Director of Sales
© 2011 Hilton Worldwide Confidential and Proprietary
Our Partnership with Tourico Holidays
1
Tourico Holidays was the first US client to have Direct
Connect in 2007
Clients have booked more than 362,000 room nights for
Hilton Worldwide in 2011.
Mauiva AirCruise features 3 brands: Hilton, Doubletree &
Hampton
Our Partnership with Tourico features both our current &
new expanding number of hotels worldwide
We provide exclusive marketing support including 100 Club
summit and a new brand newsletter
Hilton Worldwide Highlights
© 2011 Hilton Worldwide Confidential and Proprietary
Leading Global Hospitality Company
10 brands: Luxury, Full-Service,
Focused-Service & Timeshares
• 3,900 hotels
• 630,000 rooms largest hospitality
company in the US
• 91 countries
History of Hilton Worldwide
For nearly a century, Hilton Worldwide has been offering business and leisure travelers
the finest in accommodations, service, amenities and value.
“To fill the earth with the light
and warmth of hospitality.” – Conrad N. Hilton
© 2011 Hilton Worldwide Confidential and Proprietary
Hilton Worldwide is a Company of Firsts
• The first national chain of hotels
• The first central reservation system using computer technology uniting all Hilton Hotels
• The first upscale lodging company to develop the concept of franchising
• The first to launch the 100% Satisfaction Guarantee
10
© 2011 Hilton Worldwide Confidential and Proprietary
Milestones 1919–1954
11
© 2011 Hilton Worldwide Confidential and Proprietary
Milestones 1959–1985
12
© 2011 Hilton Worldwide Confidential and Proprietary
Milestones 1986–2011
13
J.D Power Awards
Hilton Worldwide received more J.D Power wins than any other hotel company, with 31
first-place awards and 15 second-place awards since the study began in 1999
© 2011 Hilton Worldwide Confidential and Proprietary
J.D. Power and Associates
• Embassy Suites Hotels achieved a #2 ranking in the
“Upper Upscale Segment,” its ninth top ranking in the
study throughout the past twelve years
• Hampton also received a #2 ranking in the Mid-Scale
Limited Service segment
15
• Hilton Garden Inn was awarded the highest ranking
in the “Upscale Segment”, its ninth 1st place ranking
in the study throughout the past 11 years
• Homewood Suites by Hilton was awarded the
highest ranking in the “Extended Stay Segment,” the
ninth award in 12 years for the brand in this
segment
2012 North America Hotel Guest Satisfaction Index Study
Hilton Worldwide Initiatives
© 2011 Hilton Worldwide Confidential and Proprietary
eforea S PA S Wo r l d ’s L a r g e s t
O p e r a t o r o f S p a s
© 2011 Hilton Worldwide Confidential and Proprietary
Celebrating Cultures
• Sharing and preserving the history and unique heritage of
the diverse communities where we operate
• Each of our hotels reflects the culture, food and people of its
location, providing unique cultural experiences
© 2011 Hilton Worldwide Confidential and Proprietary
Hilton Huanying
• Hilton Worldwide recently launched Hilton
Huanying
• Hilton Huanying takes its name from the Chinese
word for “welcome,” and provides Chinese visitors
with familiar comforts with the arrival experience,
food and beverage and in-room amenities
• Nearly 50 hotels – the majority of which are Hilton
brand hotels – are already enrolled in the program
• Hilton Huanying is backed by the Hilton Hotels &
Resorts’ extensive field research and more than
two decades of hospitality leadership in China
19
Global Expansion Worldwide
Fastest growing major hotel company, expanding our portfolio by 28% since June 2007
Currently 3,908 hotels with 931 in our pipeline with strong growth internationally with
50% of the hotels in development being outside the US target plan
5 year plan worldwide by areas of the world
© 2011 Hilton Worldwide Confidential and Proprietary
Americas
Data as of October 2011
Number of Properties
Supply: 3,449
Pipeline: 608
Goal for the Next 5 Years
.We plan to open more than 550 hotels in
the United States, the majority of which will
be from our focused-service brands: Hilton
Garden Inn, Hampton Hotels, Homewood
Suites by Hilton and Home2 Suites by Hilton
We will open more than 30 hotels in
Canada, nine in Mexico
We will nearly double our footprint in
Latin America
Supply
Pipeline
© 2011 Hilton Worldwide Confidential and Proprietary
Europe
Data as of October 2011
• Largest active pipeline of any hotel company in the region, with approximately 23,000 rooms
• Will almost double our portfolio of hotels in Turkey by 2013
Number of Properties
Supply: 216
Pipeline: 124
Goal for the Next 5 Years
We will more than double our presence
throughout Europe,
across a multi-brand portfolio.
Supply
Pipeline
© 2011 Hilton Worldwide Confidential and Proprietary
Middle East and Africa
Data as of October 2011
Number of Properties
Supply: 53
Pipeline: 43
Goal for the Next 5 Years
We will grow the company’s presence in the
region by nearly 80 percent.
• Plan to almost triple the number of hotels in the Kingdom of Saudi Arabia (KSA) following the signing of five new
properties in Makkah, bringing the total number of hotels in the company’s development pipeline in KSA to 13
• Entered Namibia and Equatorial Guinea in May 2011
Supply
Pipeline
© 2011 Hilton Worldwide Confidential and Proprietary
Asia Pacific
Data as of October 2011 24
• Hilton HHonors has become the official hotel sponsor of the Chinese Olympic Committee through
2019, marking the first time a multinational hotel company has supported the organization
Number of Properties
Supply: 78
Pipeline: 135
Goal for the Next 5 Years
We plan to open 135 hotels in the Asia Pacific
region through a multi-brand strategy that
includes our mid-price, upscale and luxury
brands.
Supply
Pipeline
© 2011 Hilton Worldwide Confidential and Proprietary
China
Data as of October 2011
Number of Properties
Supply: 20
Pipeline: 88
Goal for the Next 5 Years
.
Supply
Pipeline
© 2011 Hilton Worldwide Confidential and Proprietary
India
Data as of October 2011
Number of Properties
Supply: 7
Pipeline: 32
Goal for the Next 5 Years
We will open more than
30 hotels in India, representing
at least six of our brands.
Supply
Pipeline
© 2011 Hilton Worldwide Confidential and Proprietary
Hilton Worldwide 10 Brands A brand is a promise consistently delivered
Luxury
Full-Service
Focused-Service
Timeshare
© 2011 Hilton Worldwide Confidential and Proprietary
Waldorf Astoria Hotels & Resorts
Number of Properties: 22
Number of Countries: 8
Hotel Pipeline: 13
Segment: Luxury
First Property: 1949
Data as of June 2012
Waldorf Astoria Trianon Palace Versailles
© 2011 Hilton Worldwide Confidential and Proprietary HILTON WORLDWIDE'S LUXURY
BRANDS
Waldorf Astoria Hotels and Resorts Timeless Elegance
To discerning travelers, Waldorf Astoria is the brand of luxury hotels and resorts
that offers a unique service experience at the world’s landmark hotels.
Brand Pillars
© 2011 Hilton Worldwide Confidential and Proprietary
The Caledonian, A Waldorf Astoria Hotel, September 2012
Waldorf Astoria Panama, October 2012
Waldorf Astoria Berlin, November 2012
Waldorf Astoria Ras Al Khaimah, March 2013
Waldorf Astoria Jerusalem, March 2013
Waldorf Astoria Beijing, February 2014
Waldorf Astoria Amsterdam, February 2014
Waldorf Astoria Dubai Palm Jumeirah, June 2014
Waldorf Astoria Bangkok, March 2015
Waldorf Astoria Hainan Baoting Resort, June 2015
Waldorf Astoria Montreal, March 2016
Waldorf Astoria Chengdu, June 2016
Waldorf Astoria Sanya, Haitang Bay, October 2016
© 2011 Hilton Worldwide Confidential and Proprietary HILTON WORLDWIDE'S LUXURY
BRANDS
HILTON WORLDWIDE'S LUXURY BRANDS
Conrad & Waldorf Astoria Development Pipeline
Committed to Providing Luxury Travel Experiences Around the World
© 2011 Hilton Worldwide Confidential and Proprietary
Awards and Accolades
Waldorf Astoria Chicago wins multiple awards in 2012
• 2012 Best Hotels in the USA - US News & World Report
• 2012 No. 1 Hotel in the US - TripAdvisor Traveler's Choice Best Hotel Awards
• 2011 No. 1 Hotel in the United States - Conde Nast Traveler
2011 Best Hotels in the USA - U.S. News & World Report
• Waldorf Astoria New York
• Waldorf Astoria Orlando
• Arizona Biltmore, A Waldorf Astoria Resort
• The Boulders, A Waldorf Astoria Resort
• The Roosevelt, A Waldorf Astoria Hotel
2011 500 World's Best Hotels - Travel + Leisure
• Waldorf Astoria Orlando
• Rome Cavalieri, Waldorf Astoria Hotels & Resorts
Waldorf Astoria Shanghai on the Bund
• 2012 Forbes Travel Guide Five-Star Award
• 2011 15th Annual Hot List- Condé Nast Traveler
© 2011 Hilton Worldwide Confidential and Proprietary
Waldorf Astoria Chicago, formerly Elysian 188 rooms
© 2011 Hilton Worldwide Confidential and Proprietary
Rome Cavalieri
© 2011 Hilton Worldwide Confidential and Proprietary
Conrad Hotels & Resorts
Number of Properties: 20
Number of Countries: 15
Hotel Pipeline: 17
Segment: Luxury
First Property: 1985
Data as of June 2012
Conrad Indianapolis
© 2011 Hilton Worldwide Confidential and Proprietary HILTON WORLDWIDE'S LUXURY
BRANDS
HILTON WORLDWIDE'S LUXURY BRANDS
Conrad Hotels & Resorts Smart Luxury
To contemporary travelers, Conrad is the brand of luxury hotels where you can truly
be yourself because Conrad offers a world of style, service, and connection
Brand Pillars
© 2011 Hilton Worldwide Confidential and Proprietary
Conrad Algarve, September 2012
Conrad Pezula, October 2012
Conrad Seoul IFC, November 2012
Conrad Beijing, December 2012
Conrad Dubai, December 2012
Conrad Mecca, January 2014
Conrad Suzhou, March 2014
Conrad Guangzhou, December 2014
Conrad Mumbai, July 2015
Conrad Xiamen, December 2015
Conrad Qingdao, May 2016
Conrad Bangalore, July 2016
Conrad Chengdu, August 2016
Conrad Hangzhou, October 2016
© 2011 Hilton Worldwide Confidential and Proprietary
conradhotels.com
1.
Conrad Tokyo
What Do We Look Like?
© 2011 Hilton Worldwide Confidential and Proprietary
Conrad Brussels
© 2011 Hilton Worldwide Confidential and Proprietary
Hilton Hotels & Resorts
Number of Properties: 555
Number of Countries: 79
Hotel Pipeline: 136
Segment: Full-Service
First Property: 1925
Data as of June 2012
Hilton San Diego
© 2011 Hilton Worldwide Confidential and Proprietary
Hilton Hotels Brand Pillars
A Room for Me Nourish Me Meet My Needs
Respect and Value Me Show Me You Care
© 2011 Hilton Worldwide Confidential and Proprietary 42
Hilton Hotels & Resorts Pipeline 148 PROPERTIES/124 CITIES
© 2011 Hilton Worldwide Confidential and Proprietary
For travelers seeking relaxation and rejuvenation,
Hilton Resorts offer locally-inspired
upscale resort experiences with engaged service
in the world’s most sought-after destinations,
creating memories that last long after checkout.
HILTON RESORTS F O C U S
HILTON SEYCHELLES NORTHOLME RESORT & SPA HILTON BORA BORA NUI RESORT & SPA
© 2011 Hilton Worldwide Confidential and Proprietary
Hilton Resorts Product Standards
A strong and secure sense of arrival
Spa/Spa services Well-equipped guest rooms Attractive, well-maintained and landscaped grounds
Poolside/beachside
food and beverage service A modern fitness center At least one good bar Kids’ activity area, with shade, plus
kid’s activity program (for designated family resorts)
Minimum of two restaurants for dinner Two pools, or pool and beach (with kid and adult areas)
© 2011 Hilton Worldwide Confidential and Proprietary
DESIGN Introducing New Lobby Design
Hilton McLean’s Lobby
© 2011 Hilton Worldwide Confidential and Proprietary
Guest Room
Hilton McLean
© 2011 Hilton Worldwide Confidential and Proprietary
Restaurants
Hilton McLean’s Harth
© 2011 Hilton Worldwide Confidential and Proprietary 48
Restaurants
Hilton Orlando Bonnet Creek La Luce’
© 2011 Hilton Worldwide Confidential and Proprietary
Executive Lounges
49
© 2011 Hilton Worldwide Confidential and Proprietary
Hilton Connectivity Station
50
© 2011 Hilton Worldwide Confidential and Proprietary
Urban City Center Locations
What Do We Look Like?
Hilton New York The Palmer House Hilton
© 2011 Hilton Worldwide Confidential and Proprietary
Resorts in the Right Places
What Do We Look Like?
Hilton Hawaiian Village Hilton Orlando Bonnet Creek
© 2011 Hilton Worldwide Confidential and Proprietary
Global Destinations
What Do We Look Like?
Hilton Molino Stucky Venice
Hilton Bora Bora
© 2011 Hilton Worldwide Confidential and Proprietary
DoubleTree by Hilton
Number of Properties: 301
Number of Countries: 25
Hotel Pipeline: 113
Segment: Full-Service
First Property: 1969
Data as of June 2012
DoubleTree by Hilton Aqaba
© 2011 Hilton Worldwide Confidential and Proprietary
Doubletree Brand Pillars
Excel at Fundamentals
of Full-Service
Differentiate with
Contemporary Elements
Create the Experience
Through CARE Culture
© 2011 Hilton Worldwide Confidential and Proprietary
DoubleTree by Hilton
A symbol of our
unique hospitality and
commitment to comfort.
In other words a perfect
way for us to say “Welcome.”
A SENSE OF HOME
PERSONAL
RELAXING
BRAND ICON
DoubleTree by Hilton Aqaba
What Do We Look Like?
GROWTH
• Creating A Rewarding Experience
• Empowered Team Members
• Make guest feel human again
• Make guest want to come back
• State-of-the-art fitness centers
• Crabtree & Evelyn – Citron
• HD Flat Screen TVs
• Sustainable
• $3+ billion in renovations in
the brand
• Upscale
• Full service
Before Now
DoubleTree by Hilton Orlando at SeaWorld
DoubleTree by Hilton New York Financial District
© 2011 Hilton Worldwide Confidential and Proprietary
DoubleTree by Hilton London – West End UK
60
© 2011 Hilton Worldwide Confidential and Proprietary
Embassy Suites Hotels
Number of Properties: 213
Number of Countries: 7
Hotel Pipeline: 28
Segment: Full-Service
First Property: 1984
Data as of June 2012
Embassy Suites Murfreesboro Hotel & Conference Center
© 2011 Hilton Worldwide Confidential and Proprietary
Atrium
Manager’s Reception
Business Center
In-Room Technology
Breakfast Two Room Suite
© 2011 Hilton Worldwide Confidential and Proprietary
Embassy Suites Hotels - New Buffet Format
© 2011 Hilton Worldwide Confidential and Proprietary
Embassy Suites Hotels- Historic & Non-traditional
Embassy Suites Buffalo
Embassy Suites St Louis - Downtown
© 2011 Hilton Worldwide Confidential and Proprietary
What Do We Look Like?
© 2011 Hilton Worldwide Confidential & Proprietary
Embassy Suites Lake Tahoe Hotel
& Ski Resort, CA
Embassy Suites Niagara Falls, Canada
© 2011 Hilton Worldwide Confidential and Proprietary
Hilton Garden Inn
Number of Properties: 544
Number of Countries: 14
Hotel Pipeline: 155
Segment: Focused-Service
First Property: 1990
Hilton Garden Inn Charlotte
© 2011 Hilton Worldwide Confidential and Proprietary 67
SLEEP DEEP Our revolutionary
bed allows guests to
select the
perfect level of
comfort for
personalized,
pressure-free sleep
WORK SMART Fully equipped
facilities, guest
rooms, free Wi-Fi,
and a 24-hour
business center
help guests stay
productive
EAT WELL Our variety of
offerings, from
cooked-to-order meals
and in-room dining to
the lobby lounge, bar
and
24-hour pantry
STAY FIT Guests can power
up in our
complimentary,
fitness centre or
exercise in the their
own rooms with a
‘Stay Fit Kit”
HGI’s Brand Attributes & Amenities
TREAT
YOURSELF Enjoy our Pavilion
Pantry, stocked with
a variety of snacks,
or unwind & relax in
our swimming pools
and whirlpools
© 2011 Hilton Worldwide Confidential and Proprietary
US – 487
CANADA – 21
COSTA RICA – 1
CHINA – 1
UK – 5
INDIA – 2
RUSSIA – 4 GERMANY – 2
POLAND – 1
ITALY – 7
SAUDI
ARABIA – 2
TURKEY – 8
PANAMA – 1
CHILE– 1
BULGARIA – 1
ROMANIA – 1
Hilton Garden Inn Brand Update 2012
MEXICO – 2
MALAYSIA – 1
NETHERLANDS – 2
SWITZERLAND – 1
QATAR– 1
SPAIN – 1
© 2011 Hilton Worldwide Confidential and Proprietary
Lobby Refresh
Using basic principle of light, bright and airy and
adding the components of compartmentalization to
create areas where guest can come back down to
the lobby to enjoy a cocktail, appetizer or dinner
© 2011 Hilton Worldwide Confidential and Proprietary
Lobby Refresh
Provides an atmosphere where guests can be
alone but not lonely or they can choose to
interact with others but can focus on their own
needs if they desire.
© 2011 Hilton Worldwide Confidential and Proprietary
USA Suburban
Indianapolis Northwest, Indiana
What Do We Look Like?
Cleveland East, Ohio Charlotte Concord, North Carolina
© 2011 Hilton Worldwide Confidential and Proprietary
USA City Centers
What Do We Look Like?
Atlanta, Georgia Chicago North-Shore, Illinois New York Times Square, New York
© 2011 Hilton Worldwide Confidential and Proprietary
Hampton Hotels
Number of Properties: 1,866
Number of Countries: 11
Hotel Pipeline: 335
Segment: Focused-Service
First Property: 1984
Hampton Inn & Suites Longview North
© 2011 Hilton Worldwide Confidential and Proprietary
Hampton Value
Offering bundled amenities guests truly
want and need…included in the price of
the room…all complimentary
• free breakfast
‒Including (2) hot breakfast item
options
‒Including Waffles
• free high-speed internet access
• free local phone calls
• free newspaper (weekdays)
• free coffee, tea, fresh fruit in the lobby
24 hours
Hampton by Hilton outside the Americas 10 Countries 16 hotels currently open 3 hotels to open 2012 14 hotels in 2013 23 hotels in 2014
FRANCE
Paris - Charles de Gaulle Airport
(2014) Val D’Europe (2014) GERMANY
Berlin City West
Nuremberg City Centre (2013) Hamburg City Centre (2014) INDIA Vadodara Pune Talegaon (2014) ITALY Rome East (2014) Bari, Italy (2014) POLAND Swinoujscie
Gdansk Airport (2013)
Warsaw Airport (2013)
Bydgoszcv (2014)
Krakow (2014)
ROMANIA
Cluj-Napoca (2012)
Bucharest Mendeleev (2014)
Brasov (2014) RUSSIA
Voronezh (2013)
Samara (2014)
Volgograd (2014)
Omsk (2014) Nizhny Novgorod Gorkogo(2014) Moscow Strogino (2014) St. Petersburg (2014) Moscow Olkhovskaya (2014) Volgograd Profsoyuznaya (2014) TURKEY
Ordu
Bursa Instanbul Kayasehir (2013) Corlu (2013)
Gaziantep City Centre (2013)
Samsun Tekkokoy (2013) Istanbul Atakoy (2014) Rize (2014)
UNITED KINGDOM
Corby / Kettering
Liverpool / John Lennon Airport Birmingham / Star City Shrewsbury Braintree Liverpool City Centre Newport / East Derby City Centre Croydon Birmingham - Broad Street Burton - St George’s Park Avantis, York (2012) Luton Airport (2012) Exeter Airport (2013) Birmingham City North (2013) Gatwick North AP (2013) Sheffield (2013) Edinburgh Airport (2014) Torquay (2014) London, Waterloo (2014) Hull (2014) NETHERLANDS Amsterdam Schipol (2013) Amsterdam Arena (2013)
© 2011 Hilton Worldwide Confidential and Proprietary
Hampton Inn - Innovation
Clean and fresh Hampton bed®, JumpStart Fitness Center, and easily accessible power sources
© 2011 Hilton Worldwide Confidential and Proprietary
Perfect mix lobby
© 2011 Hilton Worldwide Confidential and Proprietary
Entrepreneur Magazine’s Franchise 500
• Hampton Hotels was ranked #1 in
Entrepreneur Magazine’s annual Franchise 500
in 2012, for the second consecutive year
• Known as the world’s first, best and most
comprehensive franchise ranking
78
© 2011 Hilton Worldwide Confidential and Proprietary
What Do We Look Like?
Mexico City, MX Atlanta, GA Manhattan/Chelsea, NY
Montgomery, AL Mobile, AL Kansas City, MO
© 2011 Hilton Worldwide Confidential and Proprietary
Homewood Suites by Hilton
Number of Properties: 316
Number of Countries: 3
Hotel Pipeline: 77
Segment: Focused-Service
First Property: 1989
Homewood Suites by Hilton Dallas-Frisco
© 2011 Hilton Worldwide Confidential and Proprietary
Value
© 2011 Hilton Worldwide Confidential and Proprietary
Future: Adding 3 new Homewood Suites by Hilton in Canada
© 2011 Hilton Worldwide Confidential and Proprietary
Homewood Suites by Hilton Update and Innovate the Brand over the next several years
• All white bedding solution
• Renovated lodge, front desk, suite shop
areas
• Update outside living spaces
• Reconfigure one-bedroom suites
© 2011 Hilton Worldwide Confidential and Proprietary
What Do We Look Like?
© 2011 Hilton Worldwide Confidential and Proprietary
Make Yourself at Home™
Homewood Suites by HiltonTM
85
© 2011 Hilton Worldwide Confidential and Proprietary
Home2 Suites by Hilton
Number of Properties: 10
Number of Countries: 1
Hotel Pipeline: 65
Segment: Focused-Service
First Property: Feb 2011
Data as of June 2012
Home2 Suites by Hilton Fayetteville
© 2011 Hilton Worldwide Confidential and Proprietary
Home 2 Suites by Hilton
Targeting today’s savvy, value-oriented traveler, Home2 Suites by Hilton® is an
innovative and thrifty extended-stay brand.
From check-in to check-out, every aspect of
the guest experience has been considered
and designed to be uniquely Home2™.
The result is an engaging, passionate
and memorable experience.
© 2011 Hilton Worldwide Confidential and Proprietary
Home2 Development
11 Under Construction
Over 60 in Design in U.S. &
Canada
Charleston, SC – November
2011
San Antonio, TX- October 2011
Lexington Park, MD - December 2011
Fayetteville, NC – February
2011
© 2011 Hilton Worldwide Confidential and Proprietary
Gold Magellan Award Winner
Spin2Cycle – Fitness Room
Design
The Oasis – Lobby/Common
Space Design
© 2011 Hilton Worldwide Confidential and Proprietary
What Do We Look Like?
home2suites.com
Studio guest suite
© 2011 Hilton Worldwide Confidential and Proprietary
What Do We Look Like?
home2suites.com
Studio guest suite
© 2011 Hilton Worldwide Confidential and Proprietary
Hilton Grand Vacations
Number of Properties: 39
Countries: 3
Total Rooms: 6,101
Club Members: 170,000 +
Segment: Timeshare
First Property: 1994
Data as of June 2012
Hilton Grand Vacations Club at MarBrisa Resort
© 2011 Hilton Worldwide Confidential and Proprietary
New for 2012
© 2012 Hilton Worldwide Confidential & Proprietary
Joined Hilton Grand Vacations on March 1, 2012
Adjacent to the Miracle Mile Shops and Planet Hollywood Resort & Casino
Across from City Center and Cosmopolitan
1,201 studios and suites
© 2011 Hilton Worldwide Confidential and Proprietary © 2012 Hilton Worldwide Confidential & Proprietary
Current Hilton Grand Vacations Hotels
New 2013 – Park City Utah & Honolulu
Hilton Worldwide
Hilton Brands – Strategies, Expansions, and Innovations to be the best
© 2011 Hilton Worldwide Confidential and Proprietary
Thank you for your partnership with Tourico Holidays Merci xiè xie obrigado gracias Dankeshoen grazie danke tesekkur ederim diakuiu tack спасибо