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Discount Policy/ Report Discount Policy/ Report TrainingTraining

8767 E. Via de Ventura Blvd.

Scottsdale, AZ 85258

Wednesday January 14, 2009

January 2009

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Discounts Overview

Discount Policies by School

Discount Exception Reports

Discounts Data Clean Up

Agenda

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Discounts add up to a significant percentage off of gross tuition revenue each year

Discounts account for approximately 9% of gross tuition revenue, or approximately $9 million per year

Financial Impact of Discounts

GrossTuition

Revenue

Employee Vacation Sibling Other NetRevenue

100%

-5% -3% -1% -2%89%

0

20

40

60

80

100%

% G

ross

Rev

enue

Discounts

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Discounts Overview

Discount Policies by School

Discount Exception Reports

Discounts Data Clean Up

Agenda

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What are our Discount Policies? School Group CD & AD Toddlers All Other Ages B&A Elementary

Mini-Skool 100% No Discount1st Child Free

2+ - 50%Free 0

Flanagan's 100% 50% 50% 50% 0

Winwood 100% 50% After 3 Years 50% 50% 0

Gateway 100%

1st Child - 100% 1st Yr - 2+ - 50% 2nd Yr - 2+ - 75% 3rd Yr - 2+ - 100%

1st Child - 100% 1st Yr - 2+ - 50% 2nd Yr - 2+ - 75% 3rd Yr - 2+ - 100%

1st Child - 100% 1st Yr - 2+ - 50% 2nd Yr - 2+ - 75% 3rd Yr - 2+ - 100%

0

Bent Tree 100% 50% 50% 50% 0

Peanut Gallery 100%1st Child Free

2+ - 50%1st Child Free

2+ - 50%Free 0

Phoenix Schools 100%

1st Yr - 60% 2nd Yr - 70% 3rd Yr - 80%

3rd Yr + - Free

1st Yr - 60% 2nd Yr - 70% 3rd Yr - 80%

3rd Yr + - Free

1st Yr - 60% 2nd Yr - 70% 3rd Yr - 80%

3rd Yr + - Free

1st Yr - 60% 2nd Yr - 70% 3rd Yr - 80%

3rd Yr + - Free

Sunshine 100%

Part Time Employees 25%

Full Time Employees 50%

Part Time Employees 25%

Full Time Employees 50%

Part Time Employees 25%

Full Time Employees 50%

0

Cornerstone 100%1st Child - Free 2nd Child - 50%

3+ Child - No Disc.

1st Child - Free 2nd Child - 50%

3+ Child - No Disc. Free 0

Pierce 100%$150 Each Pay Period

1st Child 2+ - Free

$150 Each Pay Period 1st Child 2+ - Free

$150 Each Pay Period 1st Child 2+ - Free

0

Childrens Network 100%1st & 2nd Child Free

3+ - 50%1st & 2nd Child Free

3+ - 50%Free 0

Smaller Scholars 100%1st & 2nd Child - 50%

3+ - Free1st & 2nd Child - 50%

3+ - Free1st & 2nd Child - 50%

3+ - Free0

West County 100% 50% Free Free 0

Bearfoot Lodge 100% 70% 70% 70% 0

Sandcastle 100% 50%1st Child Free

2+ - 50%Free 0

Employee Discount

Discount Type:

Employee

Enrollment Date:

For kids enrolled prior to January 1, 2009

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What are our Discount Policies?Discount Type:

Employee

Enrollment Date:

For kids enrolled after January 1, 2009

Toddlers (or 1st priced group)

All Other Ages (including multiple children)

B&A

Elementary

Assistant and Center Directors

0%

50%

50%

50% (only for full-time employees in the elementary school)

100%

Discount

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What are our Discount Policies?Discount Type:

Sibling

Enrollment Date:

For kids enrolled prior to September 1, 2008

School GroupSibling

Discount

Mini-Skool 10%

Flanagan's 15%

Winwood 10%

Gateway 5%

Bent Tree 0%

Peanut Gallery 10%

Phoenix Schools 5%

Sunshine 10%

Cornerstone 10%

Pierce 10%

Childrens Network 10%

Smaller Scholars 0%

West County 10%

Bearfoot Lodge 10%

Sandcastle 5%

Discount Type:

Sibling

Enrollment Date:

For kids enrolled after September 1, 2008

5%

Discount % applies ONLY to families with 2 or more kids enrolled For families with at least 1 kid in full-time programs, discount % applies to the oldest kid enrolled For families with all kids in part-time programs (B&A, Drop-In, Summer, Winter), the discount %

applies to the kid with the minimum tuition per week

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What are our Discount Policies?Discount Type:

Vacation

Enrollment Date:

For kids enrolled prior to September 1, 2008

Discount Type:

Vacation

Enrollment Date:

For kids enrolled after September 1, 2008

5 days per year

School GroupVacation Discount

Mini-Skool 12

Flanagan's 10

Winwood 10

Gateway 5

Bent Tree -

Peanut Gallery 12

Phoenix Schools 5

Sunshine 5

Cornerstone 10

Pierce 10

Childrens Network 12

Smaller Scholars -

West County 12

Bearfoot Lodge 10

Sandcastle 5

Every kid in a FULL-TIME program is entitled to a specific number of vacation days in a year Vacation days are calculated YTD from September 1 – August 31 Kids in part-time programs are NOT entitled to vacation discounts The number of days is not pro-rated and hence, does not depend on the date of enrollment of the kid

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Discounts Overview

Discount Policies by School

Discount Exception Reports

Discounts Data Clean Up

Agenda

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Introduction to the Mini-Skool Discount Exception Reports Mini-Skool management has developed a new Center-level discount report

Gathered Center-level data from ProCare Gathered policies from different schools Created a non-compliance report for employee, sibling and vacation discounts by

parent

The discount exception reports were developed to eliminate non-compliance with existing policies

Each Center’s non-compliance report can be viewed each week

Non-compliance arises due to various factors: Wrong entries in ProCare Confusion on policies Inadequate attention to policy compliance

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Example employee discount exception report The employee discount report uses data from ProCare and ADP (payroll)Employee Discounts - Exception Report 29 Dec, 2008 - 4 Jan, 2009

Child Information

Center Information Employee Information

Regional Director Center State Parent ID Employee ID CD/ AD Hire date

Total no of

kids

1 Audrey Burton 851 VA Aaron & Katharine Aus - 851 100031 NO 27-Aug-07 12 Audrey Burton 855 VA Adel & Shadia Shafik - 855 NA NO NA 23 Kelly Lister 623 CA Adriana Hernandez - 623 120270 NO 22-Nov-05 24 Tammy McCoy 393 TX Adrienne Jenkins - 393 101166 NO 7-May-07 15 Kim Wilson 301 TX Agbaih Ladarious - 301 NA NO NA 16 Kelly Lister 617 CA Aleaha & Chris Wood - 617 120274 NO 5-Dec-05 17 Tammy McCoy 310 TX Alesha Jones - 310 101016 NO 12-May-05 18 Cindy Montoya 206 AZ Alexandia Davis - 206 105502 NO 14-Jul-08 19 Kim Rooney 711 SC Alexandra Cassis - 711 110065 YES 2-Nov-00 2

10 Cindy Montoya 202 AZ Alicia McClure - 202 100570 NO 11-May-07 211 Kim Rooney 704 SC Alicia Stuart - 704 110440 NO 16-Apr-07 212 Dawn Peebles 712 NC Alisa Goldstein - 712 110091 NO 1-Oct-02 213 Debbie Ramirez 611 CA Allen & Rhonda Short - 611 120021 YES 13-Jul-98 114 Kim Wilson 307 TX Allison Hurtado - 307 100888 YES 15-Feb-99 115 Cindy Montoya 401 NV ALYSSA BILES exp 03-31-09 - 401 100754 NO 9-Apr-07 216 Nicole Scancarello 522 CO Amber Alfaro - 522 110621 NO 2-Jan-08 117 Kim Wilson 311 TX Amber Cook - 311 101121 NO 25-Sep-06 118 Debbie Williams 708 SC Amber Killen - 708 110085 NO 29-May-02 219 Cindy Montoya 221 AZ Amber Wallace - 221 105279 NO 9-Jun-08 120 Cindy Montoya 201 AZ Amy Chapman - 201 100440 NO 25-Jan-03 3

Unique Parent ID

Indicates whether the employee is a Center Director or Assistant

Director

Total no of kids for whom tuition was recorded in the system during that

week

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Employee Discounts - Exception Report

Child Information Child Information Child Information

Center Information Child No 1 Child No 2

Regional Director Center State Program Tuition per kid

Allowed

Discount %

Allowed Discount

Amount Program

Tuition per

kid

Allowed

Discount %

Allowed Discount

Amount

1Audrey Burton 851 VA Tuition - Four's 295 50% 147.5 NA 0 NA - 2Audrey Burton 855 VA Tuition - Klubmate 84 NA - Tuition - Klubmate 84 NA - 3Kelly Lister 623 CA Tuition - Four's 175 100% 175.0 Tuition - Four's 175 100% 175.0 4Tammy McCoy 393 TX Tuition-Elementary School 160 0% - NA 0 NA - 5Kim Wilson 301 TX Tuition - Four's 84 NA - NA 0 NA - 6Kelly Lister 617 CA Tuition - Four's 206 100% 206.0 NA 0 NA - 7Tammy McCoy 310 TX Tuition - Klubmate 90 100% 90.0 NA 0 NA - 8Cindy Montoya 206 AZ Tuition - Infant/Toddler 138 0% - NA 0 NA - 9Kim Rooney 711 SC Tuition - Klubmate 76 100% 76.0 Tuition - Klubmate 76 100% 76.0

10Cindy Montoya 202 AZ Tuition - Four's 8 100% 7.5 Tuition - Infant/Toddler 15 0% - 11Kim Rooney 704 SC Tuition - Two's 152 100% 152.0 Tuition - Klubmate 78 75% 58.5 12Dawn Peebles 712 NC Tuition - Klubmate 87 100% 87.0 Tuition - Klubmate 87 100% 87.0 13Debbie Ramirez 611 CA Tuition - Four's 209 100% 209.0 NA 0 100% - 14Kim Wilson 307 TX Tuition - Klubmate 83 100% 83.0 NA 0 100% - 15Cindy Montoya 401 NV Tuition - Threes 26 100% 25.5 Tuition - Klubmate 37 100% 37.0 16Nicole Scancarello 522 CO Tuition - Four's 192 100% 192.0 NA 0 NA - 17Kim Wilson 311 TX Tuition - Klubmate 195 50% 97.5 NA 0 NA - 18Debbie Williams 708 SC Tuition - Four's 134 100% 134.0 Tuition - Klubmate 79 100% 79.0 19Cindy Montoya 221 AZ Tuition - Infant/Toddler 46 0% - NA 0 NA - 20Cindy Montoya 201 AZ Tuition - Four's 20 100% 20.1 Tuition - Klubmate 4 100% 3.8

Example employee discount exception report The employee discount report uses data from ProCare and ADP (payroll)Maximum no of kids in the system for any parent is 4

Child order is in the order of minimum tuition per kid for full-time programs

followed by part-time programs

Program that the kid is registered for

Tuition amount recorded in

ProCare

Allowed discount % based on policy

Allowed discount $ based on

policy

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Employee Discounts - Exception Report

Center InformationTotal Allowed

Discount Actual Discount Taken Actual vs. Allowed

Regional Director Center State

$ Total Discount

Allowed

$ Total Tuition

Billed

$ Total Discount

taken

% Total Discount

Taken

Is Actual >

Allowed? $ Discount

Non-compliant in

previous week

report?

1 Audrey Burton 851 VA 147.5 295 147.5 50% NO 0.0 NO2 Audrey Burton 855 VA 0.0 168 84.0 50% YES 84.0 YES3 Kelly Lister 623 CA 350.0 350 350.0 100% NO 0.0 NO4 Tammy McCoy 393 TX 0.0 160 160.0 100% YES 160.0 YES5 Kim Wilson 301 TX 0.0 84 42.0 50% YES 42.0 YES6 Kelly Lister 617 CA 206.0 206 164.8 80% NO 0.0 NO7 Tammy McCoy 310 TX 90.0 90 90.0 100% NO 0.0 NO8 Cindy Montoya 206 AZ 0.0 138 138.0 100% YES 138.0 YES9 Kim Rooney 711 SC 152.0 152 152.0 100% NO 0.0 NO

10 Cindy Montoya 202 AZ 7.5 23 22.5 100% YES 15.0 YES11 Kim Rooney 704 SC 210.5 230 154.0 67% NO 0.0 NO12 Dawn Peebles 712 NC 174.0 174 174.0 100% NO 0.0 NO13 Debbie Ramirez 611 CA 209.0 209 209.0 100% NO 0.0 NO14 Kim Wilson 307 TX 83.0 83 83.0 100% NO 0.0 NO15 Cindy Montoya 401 NV 62.5 63 62.5 100% NO 0.0 NO16 Nicole Scancarello 522 CO 192.0 192 192.0 100% NO 0.0 NO17 Kim Wilson 311 TX 97.5 195 195.0 100% YES 97.5 YES18 Debbie Williams 708 SC 213.0 213 209.0 98% NO 0.0 NO19 Cindy Montoya 221 AZ 0.0 46 46.4 100% YES 46.4 YES20 Cindy Montoya 201 AZ 23.8 28 27.6 100% YES 3.8 NO

Example employee discount exception report The employee discount report uses data from ProCare and ADP (payroll)

Total $ discount allowed for all kids, based on

policy

$ Discount variation if taken discount is

greater than allowed discount

Was this employee discount non-compliant in the

previous week? This shows non-compliance repeats

Total $ tuition recorded in

ProCare for all kids

Total $ employee discount taken (GL

code 41030) in ProCare

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Sibling Discounts - Exception Report 29 Dec, 2008 - 4 Jan, 2009

Sibling discount for oldest kid or minimum of part-time programs Differs by school

(in families with greater than or equal to 2 kids)

Center Information Parent Information Sibling Information

Regional Director Center Center Name City State Name Plate Parent ID

Number of kids

enrolled

1 May Townzen 331 Houston/La Porte La Porte TX The Peanut Gallery $Lisa & Cal Castillo$ - 331 22 Kelly Lister 603 A Street Sacramento CA The Phoenix Schools Aaron & Katie Porter - 603 23 Tammy McCoy 309 Coppell Coppell TX The Peanut Gallery Adam Rasmussen - 309 24 May Townzen 381 Dairy Ashford Houston TX Smaller Schools Montessori Adrian & Judit Haracsek Badescu - 381 25 May Townzen 381 Dairy Ashford Houston TX Smaller Schools Montessori Agus & Della Temenggung Abdullah - 381 26 May Townzen 901 West County Chesterfield MO West County Ahmad Haija - 901 27 May Townzen 381 Dairy Ashford Houston TX Smaller Schools Montessori Ahmed & Areej Al-Mazroa Al-Homaidhi - 381 28 Audrey Burton 852 Ashburn Ashburn VA Winwood Aileen Devine - 852 29 Ryan Gleeson 651 Sunshine N Valencia Valencia CA The Phoenix Schools AIRIANNE and ANDREAS RASSEKHI - 651 2

10 Audrey Burton 855 South Riding Chantilly VA Winwood Ajit & Neha Jadhav - 855 211 Audrey Burton 855 South Riding Chantilly VA Winwood Ajit & Preethy Joseph - 855 212 Audrey Burton 855 South Riding Chantilly VA Winwood Alan & Kathryn Slate - 855 213 Kelly Lister 621 Pocket Sacramento CA The Phoenix Schools Alba Quintana - 621 114 Kelly Lister 612 EDH 1 El Dorado Hills CA The Phoenix Schools Alejandra Razo - 612 215 Audrey Burton 851 Fairfax Fairfax VA Winwood Aleks and Sun Kupcis - 851 216 Audrey Burton 851 Fairfax Fairfax VA Winwood Aleksandar and Jasmina Milkovic Terzic - 851 217 May Townzen 381 Dairy Ashford Houston TX Smaller Schools Montessori Alex & Martha Baaklini - 381 218 Audrey Burton 501 Franklin Franklin TN The Peanut Gallery Alex Jang - 501 219 May Townzen 381 Dairy Ashford Houston TX Smaller Schools Montessori Alexander & Kari Thogersen - 381 220 Kelly Lister 621 Pocket Sacramento CA The Phoenix Schools Alexandra and David Rechs - 621 2

Example sibling discount exception report The sibling discount report uses data from ProCare

Center information for each parentUnique Parent ID

Total no of kids for whom tuition was recorded in the system during that

week

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Sibling Discounts - Exception Report

Sibling discount for oldest kid or minimum of part-time programs

(in families with greater than or equal to 2 kids)

Center Information Parent Information Sibling Information Allowed discount Actual Discount Actual vs. Allowed

Regional Director Center Parent ID

Number of kids

enrolled

Total Tuition

for eldest kid

program

No. of kids in

eldest kid

program

Min tuition per

kid (if all kids in

part-time

programs)

$ Tuition for

applicable

Discount $ Discount

allowed $ Discount taken

%

Discount taken % Discount $ Discount

Non-compliant in

previous week

report?

1 May Townzen 331 $Lisa & Cal Castillo$ - 331 2 135 1 NA 135.0 13.5 13.5 10.0% 0.0% 0.0 NO2 Kelly Lister 603 Aaron & Katie Porter - 603 2 158 1 NA 158.0 7.9 12.6 8.0% 3.0% 4.7 YES3 Tammy McCoy 309 Adam Rasmussen - 309 2 189 1 NA 189.0 18.9 24.3 12.9% 2.9% 5.4 YES4 May Townzen 381 Adrian & Judit Haracsek Badescu - 381 2 204 1 NA 204.4 0.0 18.6 9.1% 9.1% 18.6 YES5 May Townzen 381 Agus & Della Temenggung Abdullah - 381 2 204 1 NA 204.4 0.0 9.3 4.6% 4.6% 9.3 YES6 May Townzen 901 Ahmad Haija - 901 2 125 1 NA 125.0 12.5 12.5 10.0% 0.0% 0.0 NO7 May Townzen 381 Ahmed & Areej Al-Mazroa Al-Homaidhi - 381 2 204 1 NA 204.4 0.0 9.3 4.6% 4.6% 9.3 YES8 Audrey Burton 852 Aileen Devine - 852 2 297 1 NA 297.0 29.7 14.9 5.0% -5.0% 0.0 NA9 Ryan Gleeson 651 AIRIANNE and ANDREAS RASSEKHI - 651 2 182 1 NA 182.0 18.2 10.2 5.6% -4.4% 0.0 NO

10 Audrey Burton 855 Ajit & Neha Jadhav - 855 2 507 2 NA 253.5 25.4 24.0 9.5% -0.5% 0.0 NO11 Audrey Burton 855 Ajit & Preethy Joseph - 855 2 531 2 NA 265.5 26.6 24.0 9.0% -1.0% 0.0 NO12 Audrey Burton 855 Alan & Kathryn Slate - 855 2 522 2 NA 261.0 26.1 24.0 9.2% -0.8% 0.0 NO13 Kelly Lister 621 Alba Quintana - 621 1 207 1 NA 207.0 0.0 7.0 3.4% 3.4% 7.0 YES14 Kelly Lister 612 Alejandra Razo - 612 2 219 1 NA 219.0 11.0 17.5 8.0% 3.0% 6.6 YES15 Audrey Burton 851 Aleks and Sun Kupcis - 851 2 0 0 115 115.0 11.5 5.8 5.0% -5.0% 0.0 NO16 Audrey Burton 851 Aleksandar and Jasmina Milkovic Terzic - 851 2 275 1 NA 275.0 27.5 11.5 4.2% -5.8% 0.0 NO17 May Townzen 381 Alex & Martha Baaklini - 381 2 204 1 NA 204.4 0.0 18.6 9.1% 9.1% 18.6 YES18 Audrey Burton 501 Alex Jang - 501 2 174 1 NA 174.0 17.4 17.4 10.0% 0.0% 0.0 NO19 May Townzen 381 Alexander & Kari Thogersen - 381 2 380 2 NA 190.0 0.0 18.9 10.0% 10.0% 18.9 YES20 Kelly Lister 621 Alexandra and David Rechs - 621 2 202 1 NA 202.0 10.1 16.2 8.0% 3.0% 6.1 YES

Example sibling discount exception report The sibling discount report uses data from ProCare

Total tuition for all kids in the program in which the

oldest kid is in

Minimum tuition per

kid if all kids are in part-

time programs

No of kids in the

oldest kid’s program

$ Tuition amount on which the

discount % will be

applicable

$ Allowed Discount based on applying

allowed % to tuition

$ Actual discount

taken from

ProCare

$ Discount variation if

taken discount is

greater than

allowed discount

Was this employee discount

non-compliant in the previous week? This shows non-compliance

repeats

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Those who have exceeded their vacation balance for the year

Of those who have exceeded vacation balance for the year, those who have taken vacation discount in the current weekVacation Discounts - Exception Report Those who have vacation balance left and can take more vacation days in the calendar yearNumber of vacation days allowed per kid in

a calendar year (irrespective of time of enrolment)

Center Information Parent Information Allowed Vacation Policy Actual YTD Vacation Actual vs. Allowed Current week: Dec 22-28, 2008

Regional Director Center Parent Name

Number of

enrolled kids

No. of days

allowed

$ Discount

allowed

No. of days

taken

$ Discount

taken No. of days $ Discount

No of kids

enrolled

$ Vacation

discount

taken

$ Vacation

discount

balance

1 May Townzen 331 $Angala Verhelst$ - 331 1 12 77 57.5 369 45.5 291.8 1 NA (45.5) 2 May Townzen 331 $Jennifer & Robert Michna$ - 331 2 24 267 48.1 535 24.1 268.1 1 NA (24.1) 3 May Townzen 331 $Jessica and Robert Garcia$ - 331 1 12 135 21.9 246 9.9 111.0 1 135.0 (9.9) 4 May Townzen 331 $Kelli & Chris Galban$ - 331 1 12 135 28.4 319 16.4 184.0 1 54.0 (16.4) 5 May Townzen 331 $Lisa & Cal Castillo$ - 331 2 24 283 66.6 784 42.6 501.2 2 228.0 (42.6) 6 May Townzen 331 $Stephanie & Dean Chandler$ - 331 2 24 204 120.8 1,027 96.8 822.7 1 NA (96.8) 7 Kim Wilson 301 & Phil Reister - 301 1 12 173 32.6 470 20.6 297.0 1 69.0 (20.6) 8 May Townzen 323 Aaron & Erin Maggard - 323 1 12 125 2.2 23 (9.8) - 1 23.2 9.8 9 May Townzen 901 Aaron & Julie Herzon - 901 2 24 462 22.7 437 (1.3) - 1 NA 1.3

10 Audrey Burton 856 Aaron and Anna Kinworthy - 856 1 10 307 10.2 314 0.2 7.0 1 NA (0.2) 11 Tammy McCoy 303 Aaron Livingston - 303 2 24 85 88.1 312 64.1 227.0 1 150.0 (64.1) 12 Debbie Ramirez 626 Abigail & Taylor Urban - 626 1 5 250 4.9 247 (0.1) - 1 50.0 0.1 13 May Townzen 322 Adam & Amber Hoffmann - 322 2 24 233 20.7 201 (3.3) - 1 133.0 3.3 14 Tammy McCoy 310 Adam & Elizabeth Williams - 310 2 24 250 79.3 826 55.3 576.0 1 160.0 (55.3) 15 May Townzen 322 Adam & Shasta Renfrow - 322 1 12 108 16.8 151 4.8 43.2 1 108.0 (4.8) 16 Kim Rooney 716 Adam & Whitney Rivenbark - 716 1 5 165 5.2 173 0.2 8.0 1 NA (0.2) 17 Audrey Burton 852 Adam and Carly Schrager - 852 1 10 328 9.9 323 (0.1) - 1 NA 0.1 18 Debbie Ramirez 615 Adam and Dusti Mrotek - 615 1 5 0 0.0 459 (5.0) - 1 NA 5.0 19 Tammy McCoy 303 Adam Andrews - 303 1 12 155 12.4 160 0.4 5.0 1 160.0 (0.4) 20 Tammy McCoy 303 Adam Arredondo - 303 2 24 168 18.6 130 (5.4) - 2 NA 5.4

Example vacation discount exception and balance report The vacation discount report uses data from ProCare for parents with kids enrolled in the week

No of days

allowed based on number of full-

time kids

$ Allowed Discount based on tuition for

the program

by kid

$ Actual YTD

discount taken from

ProCare

$ Discount variation if taken

discount is greater

than allowed discount

Does this parent

have any vacation balance that he/ she can

take anymore?

Unique Parent ID

Total no of kids for whom

tuition was recorded in the system during that

week

Calculated no. of

days taken

$ Actual discount taken in

the current week

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How will this work?

Discount exception reports will be uploaded on the admin site every Tuesday for the previous week

Center Directors are responsible for reviewing the discount reports and fixing any non-compliance issues for Employee and Sibling discounts by 1/31/09

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Discount Report Accuracy

There are a few things that Center and Regional Directors can do to help ensure the reports are accurate for their Centers…

1. Surprise!! Back up your ProCare System daily.

2. Surprise again! Make sure the student information in ProCare is accurate, especially the student’s schedule and programs.

3. Help make sure all discount GL codes are entered correctly in ProCare41030 for Employee Discount41020 for Sibling Discount41010 for Vacation Discount

4. Make sure that employee data is recorded correctly

5. Make sure that you understand the policies and only apply a discount in accordance with policy

1

2

3

4

5

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Discounts Overview

Discount Policies by School

Discount Exception Reports

Discounts Data Clean Up

Agenda

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Next Steps – Clean UpEmployee Discount1. Review the employee discount report for your center2. Look at the non-compliant parents3. Please communicate the right policy to the parents 4. Fix the discount amount for the non-compliant parents in ProCare5. Complete the excel Discounts Clean Up sheet

1. For all parents, copy the parent IDs and other details into the excel sheet template2. Record the discount amount that has been corrected in ProCare

6. Please send us the excel sheet with the records of changes made by January 31, 2009

7. We will then look at each school, to check whether non-compliance has been cleaned up

Employee Discounts Clean-Up 1/12/2009

Center Information Employee Information Actual Discount Taken Reason for not changing

Regional Director Center State Parent ID Employee ID CD/ AD Hire date

Total no of

kids

$ Total Tuition

Billed

$ Discount taken

Pre-Cleanup

$ Discount taken

Post- Clean Up

Is changed

different from

previous

If NO, reason for

not changing

Change

communicated to

parent

1 Audrey Burton 851 VA Aaron & Katharine Aus - 851 100031 NO 27-Aug-07 1 295 147.5 130 YES XXXXXX YES

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Next Steps – Clean UpSibling Discount1. Review the sibling discount report for your center2. Look at the non-compliant parents3. Please communicate the right policy to the parents4. Fix the discount amount for the non-compliant parents in ProCare5. Complete the excel Discounts Clean Up sheet

1. For all the parents, copy the parent IDs and other details into the excel sheet template2. Record the fixed discount amount that has been recorded in ProCare

6. Please send us the excel sheet with the records of changes made by January 31, 20097. We will then look at each school, to check whether non-compliance has been cleaned

up

Sibling Discounts Clean-Up 1/12/2009

Center Information Parent InformationActual Discount

Taken Actual Discount Taken Reason for not changing

Regional Director Center State Parent ID Total no of

kids

Program of the

oldest kid

$ Tuition of the

oldest kid

$ Discount taken

Pre-Cleanup

% Allowed

Discount

$ Discount taken

Post- Clean Up

Is changed

different from

previous

If NO, reason for

not changing

Change

communicated to

parent

1 Audrey Burton 851 VA Aaron & Katharine Aus - 851 1 Tuition - Twos 295 147.5 10% 130 YES XXXXXX YES

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Next Steps - Others

Please keep your ProCare information updated Backup Enter accurate information Enter the right GL codes for the discounts (do not put it

under miscellaneous)

Help us comply with company policy Discount reports will be uploaded every Tuesday Regionals will work with Centers to eliminate non-

compliance Vacation balances will be continuously monitored

before awarding further vacation discounts Our goal is to reduce discount non-compliance

Discount Reports

ProCare

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Q&A

For questions after this session please contact Brian Wright, COO

Brian.Wright@mini-skool.com