Alice E. Jordan6925 Hargrove Place

Indian Head, Maryland 20640240-593-9400 Cell

wonderladyaj@gmail.com Summary

Objective To obtain a management position where my organizational abilities can be fully utilized. And where there is a need for a variety of office management tasks including but not limited to– computer knowledge, organizational abilities, business intelligence and database program use.

Core Competencies

Proven record of working well within a team, able to independently carry-out multiple tasks from start-to-finish with close attention to detail and the ability to anticipate, prioritize tasks, meet deadlines and identify and swiftly solve problems.

Advanced knowledge of principles, concepts, and techniques related to the planning, organization and implementation of office management systems to maintain the orderly flow of work in the office.

Extensive knowledge of office administrative procedures, excellent administrative skills and abilities and aptitude to operate most standard office equipment.

Proficient in the use of operating a personal computer (PC), utilizing Microsoft Word, Excel, Access, PowerPoint, etc., and a willingness to learn new technology associated with assigned work tasks.

Proven ability to demonstrate discretion in handling confidential data and maintaining secrecy of sensitive information and to exercise tact and discretion, and skill in human relations in dealing with people from diverse backgrounds.

Proven ability to communicate effectively, in writing, orally and through automated tools to obtain information; to convey messages and information; to compose reports; and to make recommendation.

Plan, coordinate, and assemble materials for large meetings and special events. Experienced in coordinating cost-effective travel and meeting arrangements

Accomplishments

Coordinated all department functions for the Executive Vice President’s team of 8 employees. Implemented and maintained an efficient central filing system for shared department files

(manual and electronic), and maintain an electronic inventory of files within the Finance Department.

Successfully learned how to post, edit and update organization’s website and intranet. Assisted with the implementation of Raiser’s Edge(i) (Blackbaud’s non-profit fundraising

software) Successfully planned and executed corporate meetings, lunches and special events. Researched and provided all necessary supporting background information to assist the

executive vice president in reviewing reports, confidential administrative correspondence, and possibly serious systemic customer service issues, complaints, or inquires.

Event Planning Highlights – Assisted with the planning and execution of UPO’s annual fundrasier with a budget of $150,000 and 500 to 800 guest.

Assisted in the development of project plans and schedules for each event. Updated weekly providing revised status reports to management. Assisted with negotiations for space contracts and book event space Ordered supplies, created and revised room layouts Served as liaison with vendors on event related matters Assisted with onsite management Prepared and created name badges, attendee lists, and table cards

Experience

United Planning Organization301 Rhode Island Avenue NW, Washington, DC 20001

Executive Assistant – Executive Office (2010 - Present)Perform a variety of project management, secretarial and administrative duties for the Executive Vice President (EVP).

Selected Achievements: Handle event and meeting planning and scheduling as well as related presentations and

material for the EVP. Provide support to the Development Committee of the Board of Directors, including scheduling

of meetings and taking minutes. Proofread and correct, letters and correspondence to ensure correct grammatical, typographical

and compositional content. Provide/coordinate clerical support as needed by the EVP and Chief Executive Officer (CEO). At the request of the EVP, attend meeting or events as official representative of the EVP. Receive requests and grievances from staff, stakeholders and the public, seek resolutions and

advises the EVP as needed. Provide back-up support to the CEO’s Executive Assistant and the Office Assistant.

Executive Assistant-Office of Finance (2006-2010)Provided high level administrative support to the Chief Financial Officer (CFO) and ensure effective and efficient operations in the Finance Department.

Selected Achievements: Managed the flow of communication between the CFO and the Finance staff. Managed the administrative functions of the Department. Provided administrative support to the Audit & Finance Committee of the Board of Directors. Managed the logistics involved in scheduling the CFO’s activities. Facilitated the timely processing of all documents that require CFO approval. Implemented and maintained an efficient central filing system for shared department files

(manual and electronic), and maintain an electronic inventory of files within the Finance Department.

Provided advanced assistance in the preparation of time and attendance records and payroll submission.

Tri-County Youth Services Bureau75 Industrial Park Drive, Waldorf, MD 20602

Program Assistant (2005-2006)Served as Clerical Assistant to the Program Director and Program Supervisors

Selected Achievements: Produced the agency’s quarterly newsletter and brochures. Developed and managed agency’s client/contact database. Developed and maintained a system for tracking all agency referrals.

Education and Training/Workshops

Blackbaud Raiser’s Edge System Deployment The Office Professional

Minute Taking Made Easy CareerTrack

Mistake-Free Grammar & Proofreading SkillPath

The Conference for Woman National Business School, Alexandria,

VirginiaMedical Assistant

Lackey High School, Indian Head, MarylandHigh School Diploma