040611 Introduction to Vmware Vcenter Operations 294960 v2

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    Introduction to VMware vCenter Operations

    Martin Klaus, Group Product Marketing Manager, VMwareKit Colbert, Principal Engineer, VMware

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    Agenda

    Automating Operations Management

    Effective management of highly virtualized and cloud environments

    VMware vCenter Operations Live Demo

    Interpret workload, health and capacity metrics

    Identify and resolve workload stress and population problems

    Correlate change events and performance patterns

    VMware vCenter Operations Edition Overview

    Summary & Next Steps

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    Cloud Characteristics Require an Integrated Approach

    Virtual DatacentersPhysical Datacenters

    vSphere Cloud OS

    Setup HA

    vMotion DRS

    Update

    Distr. S/W I/O Control

    Inventory

    INFRASTRUCTURE

    OPERATIONS

    CapacityDedicated resources

    Pre-committed

    PerformanceApp = host

    Limited movement

    ConfigurationStatic, pre-configured

    1-1 mapping

    Performance + Capacity +Configuration

    Resource abstractionPoolingMobility

    Constant changeSelf-service

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    Customers Need Better Tools to Automate Virtual Operations

    Financial Services #1 priority is

    better performance monitoring toolsfor Ops team to proactively

    troubleshoot virtual environment

    Customer pain and requirements reveal the need for a moreintegrated approach to operations management

    Sources: 100+ Customers

    Broadcasting Want to further

    consolidate but need tounderstand capacity and

    performance implications.

    Service Provider Live with VCD toenable self service provisioning;

    need to ensure SLA while

    predicting near-future demand.

    Bank Building cloud with high VMdensity, but lack tools to plan

    capacity, maximize utilization

    without degrading performance.

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    What Gets in the Way of Solving These Challenges?

    Performance problems often occur with no real warning

    Many times end users are the first to notice problems

    Root cause determination is difficult and time-consuming

    Solving problems requires all-hands-on-deck bridge calls

    Real-time understanding of performance is lacking

    No reliable understanding of the health of IT infrastructure

    Siloed monitoring tools do not allow a common truth

    No correlation across IT silos

    Optimizing IT infrastructure is difficult if not impossible

    Understanding the abnormal metric behaviors that lead to degradation of Key

    Performance Indicators is not possible with current tools Understanding the abnormal behaviors that define your worst performing

    devices is not possible with current tools

    Heavy reliance on Tribal Knowledge of a few application experts

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    1st and 2nd Generation Monitoring Tools

    Monitoring Solutions Insufficient for Performance Management

    1st generation good datacollection, but alert storms

    2nd generation rules cantadapt to change

    Result:

    Performance problems often occurwith no real warning

    Performance problems require time

    consuming manual effort to resolve

    Virtual infrastructure is blamed for

    application performance problemsthat originate elsewhere

    3 /4 /0 8 1 6: 45 H os t 1 p ro ce ss in gT im eS er v T he Pr oc es si ng Ti me Se rv ic e L ev el on

    process n/a n/a n/a

    3 /4 /08 16:45 Host 1 P rocessor_Table0 P rocessor 0 i s a t 87.0%. A CPU Bot tl eneck

    is.. n/a 0 Windows_System

    3 /4/ 08 16 :44 H os t 2 Sys tem_T ab le T he nu mb er of har dw ar e in ter ru pts per

    second n/a 0 Windows_System

    3/4 /08 16:30 Host 2 P rocessor_Table1 P rocessor 1 i s a t 84.0%. A CPU Bot tl eneck i s

    . n/a 0 Windows_System

    3/4/08 16:25 n/a responseTimeServ The Response Time Service Level on

    Toadwor. . n /a n /a n /a

    3 /4 /0 8 1 6: 20 n /a p ro ce ss in gT im eS er v. . T he P roc es si ng T im e S er vi ce L ev el o n

    Prospec. . n /a n /a n /a

    3 /4 /0 8 1 6: 08 H os t 1 O ra _S ql _H og s_ Al er t O ra cl e: S FP RD A C PU H og h as be en

    detected n/a OraSF Oracle

    3 /4 /0 8 1 6: 08 H os t 1 O ra _S ql _H og s_ Al er t O ra cl e: S FP RD S QL w it h h ig h

    * New Approach uses analytics to turn a sea of data into information

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    VMwares Approach to Automating Operations Management

    Progressive

    INTEGRATION

    Patented

    ANALYTICS

    Powerful

    VISUALIZATION

    Performance

    Capacity

    Configuration++

    Actionable intelligence from a sea of data

    Comprehensive visibility across the entire stack

    Rapid problem resolution for greater productivity and less cost

    Proactive approach to ensure infrastructure / app performance

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    Slide 8

    How vCenter Operations Delivers a New Model for Operations

    Tightly integrated with vSphere

    Self-learns normal conditions using

    patented analytics

    Aggregates underlying metrics into

    Workload, Capacity, Health scores

    Powerful visibility and drill down from

    datacenter to component level

    Puts performance, capacity and

    configuration data in context of thehealth and performance of services

    Smart alerts of impending performance

    degradation

    Anintegrated approachand patentedanalyticsto transform how ITensuresservice levelsindynamicenvironments

    !

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    Customer Success Resolving Performance Issues Proactively

    Before 400 critical alerts /HOUR

    End user complaintsalerted IT to the problem

    End users impacted (avg.2 hours / outage)

    12 Level-2 engineers onlong bridge calls to address

    problem

    After 20 alerts /MONTH

    3 hours advancedwarning of slowdown

    with root cause

    NO impact to end users

    1 Level-2 Engineer and 1DBA to address problems

    Learn Normal Smart Alerting Root Cause

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    vCenter Operations Live DemoKit Colbert

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    Which Edition is Right for You?

    vCenter Operations Enterprise

    vSphere Environments

    vSphere

    vCenter Operations Advanced

    Heterogeneous environments

    Automated Operations for the Private CloudIntegrated Performance, Capacity and Configuration Management

    Operations Management for

    VMware environments

    Operations Management for

    heterogeneous environments

    vCenter Operations Standard

    For smaller vSpheredeployments

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    VMware vCenter Operations Edition Capabilities

    Workload/Health

    Capacity

    Configuration & Compliance

    Smart Alerts

    Customizable Dashboards

    3rd Party Adaptors

    STANDARD ADVANCED ENTERPRISE

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    Next Steps: www.vmware.com/go/vcops

    1. Download Trial+ Eval Guide

    3. Learn More2. Join the Community

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    Meet the People Behind vCenter Operations

    www.myvmug.org

    www.vmware.com/go/vforum

    www.vmworld.com

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    Thank You

    This webcast has been recorded and a link to the on-demand versionwill be sent to you in a follow-up e-mail along with a PDF copy of the slides.

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