04 Apr 06 First Line Technology Interagency Cooperation Partnering Together Jeffrey M. Goldberg...

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04 Apr 06 First Line Technology Interagency Cooperation Partnering Together Jeffrey M. Goldberg Manager of Products and Special Services First Line Technology, LLC 2006 Utah Leadership Conference

Transcript of 04 Apr 06 First Line Technology Interagency Cooperation Partnering Together Jeffrey M. Goldberg...

04 Apr 06 First Line Technology

Interagency Cooperation

Partnering Together

Jeffrey M. GoldbergManager of Products and Special Services

First Line Technology, LLC

2006 Utah Leadership Conference

04 Apr 06 First Line Technology

Once Upon A Time…

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What Are The Issues?

• Communication– Personal– Interoperability

• Failure to plan

• Poor intelligence

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Cooperation

• co·op·er·a·tion  (noun) - – The act or practice of cooperating. – The association of persons or businesses

for a common benefit.

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Partnering

• part·ner·ing (verb) - – The act of uniting or associating with

another or others in an activity or a sphere of common interest.

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Case Study

You accept a position with an agency in an area that is new to you. After speaking with your staff, you realize that there are no mutual aid agreements in place and your predecessor has “burned all of the bridges”…now what?

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Why Cooperation Is Necessary?

• Joint planning• Safer response• More coordinated response• Faster more efficient recovery

Required by HSPD – 5 and NIMS

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Challenges to Cooperation

• Communication issues

• Who is in charge?• “Stovepipe” planning

processes• Distrust

Sound

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We Shall Overcome

• Meet one on one • Use neutral territory• Form an informal partnership – then solidify• Discuss areas of mutual concern• Look for your neighbors strengths• Find common ground

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Making Friends

• Communicate frequently

• Build two – way communications

• Enhance customer service

• Visit the trenches

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Influencing People

• Do not over sell

• Communicate the need for change

• Involve, not impose

• Communicate, involve, enable, and facilitate

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The Contractor is Not Evil

Private Sector Resources

• Understand your needs

• Memoranda of Understanding/Pre-Event Contracts

• Involve them in the ENTIRE process

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I Have It All Right Here…

• If it wasn’t written down, it didn’t or won’t happen

• Document, document, document

• Never assume

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Interagency Cooperation

• Capitol Hill Emergency Management Working Group

• Interagency Working Group on Federal Workplace Emergencies

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Interagency Cooperation

• Joint Terrorism Task Force• Local Emergency Planning Committee• Regional Planning Councils• State Associations

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Jeff’s Rules of Cooperation

1. Know the players BEFORE an incident Plan together – train together – exercise

together

2. Know your assets

3. Know your neighbors assets

4. Have pre-existing mutual aid agreements/memoranda of understanding (a requirement of NIMS)

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Know the players BEFORE an incident

Plan together – train together – exercise together

When In Doubt –

See Rule #1

Jeff’s Rules of Cooperation

04 Apr 06 First Line Technology

Case Study

You accept a position with an agency in an area that is new to you. After speaking with your staff, you realize that there are no mutual aid agreements in place and your predecessor has “burned all of the bridges”…now what?

04 Apr 06 First Line Technology

Questions??

Jeff Goldberg

Office: 719-302-2326

Mobile: 703-473-8835

Email: [email protected]

Toll Free : 866-556-0517

Fax: 202-318-8480