04 Apr 06 First Line Technology Interagency Cooperation Partnering Together Jeffrey M. Goldberg...
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Transcript of 04 Apr 06 First Line Technology Interagency Cooperation Partnering Together Jeffrey M. Goldberg...
04 Apr 06 First Line Technology
Interagency Cooperation
Partnering Together
Jeffrey M. GoldbergManager of Products and Special Services
First Line Technology, LLC
2006 Utah Leadership Conference
04 Apr 06 First Line Technology
What Are The Issues?
• Communication– Personal– Interoperability
• Failure to plan
• Poor intelligence
04 Apr 06 First Line Technology
Cooperation
• co·op·er·a·tion (noun) - – The act or practice of cooperating. – The association of persons or businesses
for a common benefit.
04 Apr 06 First Line Technology
Partnering
• part·ner·ing (verb) - – The act of uniting or associating with
another or others in an activity or a sphere of common interest.
04 Apr 06 First Line Technology
Case Study
You accept a position with an agency in an area that is new to you. After speaking with your staff, you realize that there are no mutual aid agreements in place and your predecessor has “burned all of the bridges”…now what?
04 Apr 06 First Line Technology
Why Cooperation Is Necessary?
• Joint planning• Safer response• More coordinated response• Faster more efficient recovery
Required by HSPD – 5 and NIMS
04 Apr 06 First Line Technology
Challenges to Cooperation
• Communication issues
• Who is in charge?• “Stovepipe” planning
processes• Distrust
Sound
04 Apr 06 First Line Technology
We Shall Overcome
• Meet one on one • Use neutral territory• Form an informal partnership – then solidify• Discuss areas of mutual concern• Look for your neighbors strengths• Find common ground
04 Apr 06 First Line Technology
Making Friends
• Communicate frequently
• Build two – way communications
• Enhance customer service
• Visit the trenches
04 Apr 06 First Line Technology
Influencing People
• Do not over sell
• Communicate the need for change
• Involve, not impose
• Communicate, involve, enable, and facilitate
04 Apr 06 First Line Technology
The Contractor is Not Evil
Private Sector Resources
• Understand your needs
• Memoranda of Understanding/Pre-Event Contracts
• Involve them in the ENTIRE process
04 Apr 06 First Line Technology
I Have It All Right Here…
• If it wasn’t written down, it didn’t or won’t happen
• Document, document, document
• Never assume
04 Apr 06 First Line Technology
Interagency Cooperation
• Capitol Hill Emergency Management Working Group
• Interagency Working Group on Federal Workplace Emergencies
04 Apr 06 First Line Technology
Interagency Cooperation
• Joint Terrorism Task Force• Local Emergency Planning Committee• Regional Planning Councils• State Associations
04 Apr 06 First Line Technology
Jeff’s Rules of Cooperation
1. Know the players BEFORE an incident Plan together – train together – exercise
together
2. Know your assets
3. Know your neighbors assets
4. Have pre-existing mutual aid agreements/memoranda of understanding (a requirement of NIMS)
04 Apr 06 First Line Technology
Know the players BEFORE an incident
Plan together – train together – exercise together
When In Doubt –
See Rule #1
Jeff’s Rules of Cooperation
04 Apr 06 First Line Technology
Case Study
You accept a position with an agency in an area that is new to you. After speaking with your staff, you realize that there are no mutual aid agreements in place and your predecessor has “burned all of the bridges”…now what?
04 Apr 06 First Line Technology
Questions??
Jeff Goldberg
Office: 719-302-2326
Mobile: 703-473-8835
Email: [email protected]
Toll Free : 866-556-0517
Fax: 202-318-8480