0014M - TA4 - W8 - R3 (1).doc

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Tugas Kelompok ke-4 Minggu 8 Answer Section A and Section B! Section A: Discussion Question 1. You are the CIO of small company with a rapidly growing customer base. Which CRM system would you use: an on-premise CRM system, an on-demand CRM system , or an open-source CRM system? Remember that open-source CRM systems may be implemented either on-premise or on-demand. Discuss the pros and cons of each type of CRM system for your business. 2. Would Rolls-Royce Motorcars (www.rolls-roycemotorcars.com ) use a push model or a pull model in its supply chain? Support your answer. Section B: Case Study

Transcript of 0014M - TA4 - W8 - R3 (1).doc

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Tugas Kelompok ke-4

Minggu 8

Answer Section A and Section B!

Section A: Discussion Question

1. You are the CIO of small company with a rapidly growing customer base. Which CRM system would you use: an on-premise CRM system, an on-demand CRM system , or an open-source CRM system? Remember that open-source CRM systems may be implemented either on-premise or on-demand. Discuss the pros and cons of each type of CRM system for your business.

2. Would Rolls-Royce Motorcars (www.rolls-roycemotorcars.com ) use a push model or a pull model in its supply chain? Support your answer.

Section B: Case Study

References:

Rainer, R.K., & Cegielski, Casey G. (2013). Introduction to information systems 4th edition, International Student Version, John Wiley&Sons