Tender Ref No: DC/CAO/03/2017 -18 Date: 1nd Jan 2018

To,The Authorized reseller/System Integrator

This is with respect to a setup of system environment for Bank Treasury application at DataCenter at MIDC, Rabale, Navi Mumbai - 400701. The Bank has decided to obtain appropriateTechnical and Commercial Tender from the suppliers to complete the partner selectionprocess. You are requested to submit two separate tenders as above. The procedure forinviting and opening of tender will be based on final quote and is as below.

1. You are advised to go through below document (Annex I) for clear understanding onBill of Material (BOM) for required systems, Terms & Conditions and Scope-of-work.

2. You are advised to submit your technical and commercial quote/bid on or before 5th Jan2018 in separate sealed envelopes at or before 4.00 P.M at the Banks receptioncounter.

Address for submission:

CITIZENCREDIT CO-operative Bank Ltd.57, Helena Apartment, Mt. Carmel Road,Bandra (West), Mumbai - 400 050

3. You should be Technically qualified as per the 'Bidders eligibility criteria' (Ref Annex-II)

4. The bids should be marked/addressed to the General Manager of the Bank andenvelops should indicate 'Technical Bid' or 'Commercial Bid', as applicable.

5. The quotes will include OEM 3-Years warranty+ 2-years of comprehensive AMCsupport & services for Hardware as detailed in the BOM. The quotes will also includeOEM (Oracle) 5 years support & update for various software components as detailed inthe BOM.

6. The Bank will be liable to pay the prices as per the 'Terms and Conditions' mentionedin the Annex I.

7. After successful setup of system as per Annex I, Bidder shall furnish a performanceguarantee with 10% amount of Total project cost and for a period of 5 years.

8. The quoted prices will remain valid for one month from the date of opening of Tender.

9. The sealed envelopes containing technical bids will be opened first by the Tendercommittee of the Bank on 5th Jan 2018, 4.45 PM.

10. In case technical bids are not matching with the Bank requirements then thebid(s) are liable for rejection. The Tender committee's decision will be final and anybid(s) may be rejected on Technical/other grounds.

11. Subsequently, commercial bids will be opened at 5.30 PM on the same day i.e.5th Jan 2018 in respect of qualified Technical bids.

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12. Your representative may be present at the above premises of the Bank at thetime of opening of technical bids. Further presence for the opening of commercial bidswill be restricted to the qualified bidders only.

13. Errors, if any, in the bided quote/breakup format will be rectified as under:

(a) If there is a discrepancy between the unit price and total price which is obtained bymultiplying the unit price with quantity, the unit price shall prevail and the total priceshall be corrected unless it is a lower figure. If the Bidder does not accept thecorrection of errors, the Bid will be rejected.

(b) If there is a discrepancy in the unit price quoted in figures and words, the unit pricein figures or in words, as the case may be, which corresponds to the total Bid pricefor the Bid shall be taken as correct.

(c) If the vendor has not worked out the total Bid price or the total Bid price does notcorrespond to the unit price quoted either in words or figures, the unit price quotedin words shall be taken as correct.

(d) The Bidder should quote for all the items/services desired in BOM. In case, pricesare not quoted by any Bidder for any specific product and / or service, for thepurpose of evaluation, the highest of the prices quoted by other Biddersparticipating in the bidding process will be reckoned as the notional price for thatservice, for that Bidder. However, if selected, at the time of award of Contract, thelowest of the price(s) quoted by other Bidders (whose Price Bids are also opened)for that service will be reckoned. This shall be binding on all the Bidders. However,the Bank reserves the right to reject all such incomplete Bids.

(e) Any other change in the bid other than above will not consider for rectification.

14. The Bank reserves the right to accept or reject any Bid in part or in full or tocancel the bidding process and reject all the Bids at any time prior to awarding thecontract, without incurring any liability to the affected Bidder or Bidders or anyobligation to inform the affected Bidder or Bidders of the grounds for the Bank's action.

------- Bidder to submit their acknowled

I, here by declaring that, above process isacceptable to us.

Signature

Name and Seal of the Company

Date:

1.1 Base Server for virtualization (1 socket/Server)Intel Xeon E5-2650 v4 2.2 Ghz, 12 CoreServer class Motherboard and chipset16 GB (RDIMM,2400MT/s, Dual Rank, x8 Data width) X 5= 80 GB Memory600 Gb 15K RPM SAS Hot plug Hard drive X 2 qtyRAID 0, RAID1, RAID (1+0)Power efficient server grade Dual, Hot pluggable, Redundant Power supply (1+1)Hot plug fans with full N + 1 redundancyDual Port 16Gbps FC connectivity for storage4 x 1GbE Embedded Network adapterCertified for Operating Systems and Virtualization Software Support (Most recent and n-I version)as per line it~m 3.1OEM Warranty 3/3/3 (parts/labor/onsite)OEM 3 years Warranty 24*7 with 6 hrs ResolutionServer standard utilities for Management, Local/Remote monitoring and Update

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4.1 One time setup/installation as per deployment diagram (ref Annex III) which include:Preparation of Project Plan for implementation.Prepare Configuration Template as required for the Treasury applicationInstallation of servers, SAN switches and Operating SystemsPhysical Mounting of devices.Power on testing of devices.First level configuration.Commissioning & testing.Final configuration & device hardening.Handover and documentation.Final si n off.

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2.1 12-Port 16Gb FC Switch (HA Mode) 216GB FC SFP+ Transceiver (12 Qty) 12FCLC Cables (16 Qty) 161 AC power supply, 2 jumper cardOEM Warranty 3/3/3 (parts/labor/onsite)OEM 3 ears Warran 24'7 with 6 hrs Resolution

3.1 Oracle Database Standard Edition 2 - Processor Perpetual 5 Years Support and UpdateOracle Web Logic Server Standard Edition - Processor Perpetual 5 Years Support and UpdateOracle Linux Premier Limited Support - 1Click Ordering (5 Year) License ComponentOracle VM Premier Limited Support - 1Click Ordering (5 Year) Sw Update

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xed recurring char es for comprehensive AMC, support, re-installation & Services for 5 Yearsport, re-Installation & Services for 1 year for above BOM and handling of Linux, HW, web logic 5and Oracle DB support (Option 1: with a resource deployed in DC site - L1)ponse time: Immediatedow of Su ort:- 1 Shift Covera e.port, re-Installation & Services for 1 Year for above BOM and handling Linux, HW, web logic 5and Oracle DB supportion 2: without resource deployed in DC site)

ponse time: 2 hoursdow of Support:- 1 Shift Coverage.

warranty period, 1 year OEM Comprehensive AMC, support and services for Hardware 2ne item 1.1. and 2.1) with same type of support as of warranty

Terms & Conditionsd to provide information note for belowwer requirement for above systemsck space requirement for above systems

very Time: Within 5-6 Weeks from the Date of PO.lIation: Within further 1 weekInstallation: Within 7 weeks from the Date of PO

ment terms:Hardware (i.e. line item 1.1 & 2.1) - Payment will be made 35% in advance, 55% on deliveryremaining 10% after 3 months from successful installation.ystem software (i.e. line item 3.1) will be 100% on succesful installation.

ment for (i.e. line item 4.1 or 4.2 ) will be payable on yearly basis. This would paid quarterlyat the end of each quarter. Bank may switch from option I (4.1) to option II (4.2) or vice versath no option with prior intimation.Payment terms for 4th and 5th year:

Hardware (i.e. line item 4.3) - Payment will be made in advance on yearly basis. Vendor willmit OEM quote for same.above scope does not include any cabling (electrical/data).

Annexure-ll

Bidder's Eligibility Criteria

Only Bidders meeting the following criteria are eligible to submit their Bids along withsupporting documents. If the Bid is not accompanied by any/all the required documentssupporting eligibility criteria, the same are liable for rejection:

Compliance Documents to be submitted(Yes/No)

Sr.No

Eligibility Criteria

1. The Bidder must be an Indianfirm / company/ organizationregistered under applicable Actin India.

Copy of the Partnershipdeed/Bye Law/ Certificate ofIncorporation issued byRegistrar of Companies alongwith Memorandum & Articlesof Association and fulladdress of the registeredoffice.

2. Average annual sales turnoverof at least Rs. 50 Crore, for lastthree financials years.Should have made profit duringthe last three financial years.

Copy of the audited BalanceSheet for preceding threeyears.

3.- The applicant should be anauthorized reseller/systemintegrator of the respectiveOEM who is listed in theLeaders quadrant in theGartner Report for ModularServers for supply of computerhardware / software /peripherals.

Suitable Document from theOEM to be provided.

Bidder should have experienceof minimum 5 years in providingsuch product/services.

Copy of the previous ordersand / or Certificate ofcompletion of the work.

The Bidder should alsoFurnish user acceptancereport.

4.

5 At least 3 client references andcontact details (email/ landline/mobile) of customers for whomhe Bidder has executed similar

projects (Start and End Date ofhe Project to be mentioned) inhe past

1.2.3.

6 Deployment Methodologies Documents on deploymentramework, tools, templates &

Utilities to be provided.7 Past/present litigations, disputes, Brief details of litigations,

If any (Adverse litigations could disputes, if any are to beresult in disqualification, at the given on Company's lettersole discretion of the Bank) head.

8 Bidders should not have been Bidder should specificallyBlacklisted for deficiency in confirm on their letter head inservice by any BFSI Sector during his regard.he last 5 years ..

9 Bidder should have been in Period of existence of theoperation for minimum 5 years Bidder should be mentioned.

10 Ifhe Bidder/OEM should have Bidder should specificallysupport setup with 2 hours of confirm this on their letter head.response time in Rabale (DataCenter)

11 [Ihe OEM should be company Bidder should specificallyand have a local presence of confirm this on their letter head.support center and level 3capability (highest escalation)locally in India.

12 Irhe Bidder should agree to the Bidder should specifically[ferms and conditions and be confirm this on their letter head.prepared for signing Service I -Level Agreement with the Bank. ~EDlrc

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Documentary evidence must be furnished against each of the above criteria alon ~ ;1)with an index. All documents must be signed by the authorized signatory of th ."':'-() ):' r

Bidder. Relevant portions, in the documents submitted in pursuance of eligibility ~ra.·C>

criteria, should be highlighted.

Signature

Seal of Company

Deployment Diagram for Hardware & SoftwarePhysical Server 1 for Application Physical Server 2 for DatabaseIA/ithntJt Cluster! RAC without Cluster .I RAC

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