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Transcript of © Prentice Hall, 2007 Business Communication Essentials, 3eChapter 14 - 1 Applying and Interviewing...
© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 14 - 1
Applying and Applying and Interviewing for Interviewing for
EmploymentEmployment
Applying and Applying and Interviewing for Interviewing for
EmploymentEmployment
© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 14 - 2
Employment Employment MessagesMessages
Applications Inquiries Follow-Ups
Résumé Support Documents
© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 14 - 3
Tips for Application Tips for Application LettersLetters
Be Clear and SpecificBe Clear and Specific
Avoid Discussing SalaryAvoid Discussing Salary
Show Some PersonalityShow Some Personality
Show You Are InformedShow You Are Informed
Keep the Letter ShortKeep the Letter Short
Aim for High QualityAim for High Quality
© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 14 - 4
Types of Application Types of Application LettersLetters
Getting AttentionGetting AttentionGetting AttentionGetting Attention
Building InterestBuilding InterestBuilding InterestBuilding Interest
Increasing DesireIncreasing DesireIncreasing DesireIncreasing Desire
Motivating ActionMotivating ActionMotivating ActionMotivating Action
SolicitedSolicited UnsolicitedUnsolicited
© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 14 - 5
Application Follow-UpsApplication Follow-Ups
Update Application
Demonstrate Interest
Show Persistence
Underscore Commitment
© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 14 - 6
Employment Employment InterviewsInterviews
Organization’sOrganization’sMain ObjectiveMain Objective
Applicant’s Applicant’s Main ObjectiveMain Objective
Match Applicantswith the Organization
Match Applicantswith the Organization
Match Goals and Capabilities with the Job
Match Goals and Capabilities with the Job
© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 14 - 7
Typical Interview Typical Interview SequenceSequence
Applicant’sObjectives
Employer’sObjectives
HiringDecision
HiringDecision
The InterviewProcess
The InterviewProcess
ScreeningStage
ScreeningStage
SelectionStage
SelectionStage Final StageFinal Stage
© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 14 - 8
Common Interview Common Interview TypesTypes
Open-EndedOpen-EndedOpen-EndedOpen-Ended
GroupGroupGroupGroup
StructuredStructuredStructuredStructured
VideoVideoVideoVideo
SituationalSituationalSituationalSituational
StressStressStressStress
© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 14 - 9
What Do Employers What Do Employers
Seek?Seek?QualificationsQualificationsOrganization FitOrganization Fit
BackgroundBackgroundBackgroundBackground
StyleStyleStyleStyle
PersonalityPersonalityPersonalityPersonality
Skills Skills Skills Skills
AbilitiesAbilitiesAbilitiesAbilities
KnowledgeKnowledgeKnowledgeKnowledge
© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 14 - 10
Preemployment Preemployment TestingTesting
Substance TestsSubstance Tests
Personality ProfilesPersonality Profiles
Background ChecksBackground Checks
Integrity TestsIntegrity Tests
Job SkillsJob Skills
© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 14 - 11
Interview Interview PreparationPreparation
Conduct preliminary research
Think ahead about questions
Build your confidence
Polish your interview style
Plan to look your best
Be ready when you arrive
© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 14 - 12
Conduct Conduct Preliminary ResearchPreliminary ResearchThe Organization The Opportunity
1. Corporate name
2. Age and location
3. Products or services
4. Industry Position
5. Earnings and Growth
6. Overall Structure
1. Job Title
2. Job Functions
3. Job Qualifications
4. Career Path
5. Salary Range
6. Travel and relocation
© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 14 - 13
Plan for QuestionsPlan for Questions
SkillsSkillsSkillsSkills
GoalsGoalsGoalsGoals
AchievementsAchievementsAchievementsAchievements
InterestsInterestsInterestsInterests
AttitudesAttitudesAttitudesAttitudes
RelationshipsRelationshipsRelationshipsRelationships
© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 14 - 14
Prepare Some Prepare Some QuestionsQuestions
• Do I like these people?
• Will I enjoy the work?
• Do I want this job?
• Does the job pay well?
• Who will supervise me?
• What about my future?
© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 14 - 15
Build Your Build Your ConfidenceConfidence
Minimize Weaknesses
Maximize Strengths
Manage Apprehension
© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 14 - 16
Polish Your StylePolish Your Style
Mock InterviewsMock Interviews
Nonverbal SkillsNonverbal Skills
Voice TrainingVoice Training
© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 14 - 17
Plan to Look GoodPlan to Look Good
Business ClothingBusiness Clothing
Good GroomingGood Grooming
Appropriate BehaviorAppropriate Behavior
© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 14 - 18
Arrive PreparedArrive Prepared
PaperworkPaperwork
Travel TimeTravel Time
Waiting TimeWaiting Time
© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 14 - 19
Interviewing for Interviewing for SuccessSuccess
SelectionSelectionInterviewInterview
Stress StrengthsStress Strengths
Sell QualificationsSell Qualifications
Obtain informationObtain information
FinalFinalInterviewInterview
Reveal MotivationsReveal Motivations
Discuss ValuesDiscuss Values
Get the JobGet the Job
ScreeningScreeningInterviewInterview
Differentiate YourselfDifferentiate Yourself
Stress a Key AspectStress a Key Aspect
Demonstrate SkillsDemonstrate Skills
© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 14 - 20
Warm-Up PhaseWarm-Up Phase
Question-Answer StageQuestion-Answer Stage
The Closing PhaseThe Closing Phase
The Interview ProcessThe Interview Process
© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 14 - 21
The Warm-Up PhaseThe Warm-Up Phase
First ImpressionsFirst Impressions
Nonverbal CuesNonverbal Cues
Business EtiquetteBusiness Etiquette
© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 14 - 22
Dealing with QuestionsDealing with Questions
Give Thoughtful AnswersGive Thoughtful Answers
Ask Intelligent QuestionsAsk Intelligent Questions
Pay Careful AttentionPay Careful Attention
Respond to DiscriminationRespond to Discrimination
© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 14 - 23
Close of the InterviewClose of the Interview
Concluding GracefullyConcluding Gracefully
Discussing SalaryDiscussing Salary
Reviewing NotesReviewing Notes
© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 14 - 24
Following Up Following Up After the InterviewAfter the Interview
Thank-You Messages
InquiryMessages
© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 14 - 25
More Follow-Up More Follow-Up MessagesMessages
RequestingRequestingMore TimeMore Time
RequestingRequestingMore TimeMore Time
AcceptingAcceptingJob OffersJob Offers
AcceptingAcceptingJob OffersJob Offers
© Prentice Hall, 2007 Business Communication Essentials, 3e Chapter 14 - 26
More Follow-Up More Follow-Up MessagesMessages
DecliningDecliningJob OffersJob Offers
DecliningDecliningJob OffersJob Offers
ResignationResignationLettersLetters
ResignationResignationLettersLetters