˘ ˇ ˆ - Benteler InternationalDocumentation Author G SCM Project Supplier Logistics Manual Date...

Version: 1.24

Date: 01-09-2016

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Documentation Author

G SCM Project

Supplier Logistics Manual

Date

01-09-2016 Theme


Version

1.24

BENTELER Automotive / GSCM - 35

Content:

1 Preamble ................................................................................................................................................4

2 Scheduling Requirements ......................................................................................................................5

Delivery Releases ..........................................................................................................................5 2.1

Production and Material Releases ................................................................................................5 2.2

Consignment..................................................................................................................................5 2.3

3 Exchange of Information and Data .........................................................................................................6

Electronical Data Interchange (EDI/Web-EDI) ..............................................................................6 3.1

Message Type ...............................................................................................................................6 3.2

4 Transport Requirement ..........................................................................................................................7

Routing Instruction .........................................................................................................................7 4.1

Premium Freight / Expedites / Special Transport ..........................................................................7 4.2

Labelling ........................................................................................................................................8 4.3

Loading ..........................................................................................................................................8 4.4

Documents.....................................................................................................................................8 4.5

Securing of goods ..........................................................................................................................8 4.6

ASN information ............................................................................................................................8 4.7

5 General Customs requirements, Supplier Declaration, Preferential Movement Certificates .................9

Deliveries to BENTELER Locations ..............................................................................................9 5.1

Origin of Goods .............................................................................................................................9 5.2

5.2.1 Deliveries from suppliers within European Union (EU) .............................................................9

5.2.2 Deliveries from suppliers out of the European Union (EU) where Preferential Customs Agreements exist ....................................................................................................................................9

Documents Required from the Supplier ........................................................................................9 5.3

5.3.1 Delivery Notes and Shipping Orders .........................................................................................9

5.3.2 Invoices ......................................................................................................................................9

Export Control ............................................................................................................................. 10 5.4

Specific Import Requirements .................................................................................................... 11 5.5

5.5.1 The People’s Republic of China ............................................................................................. 11 5.5.1.1 Invoice ............................................................................................................................ 11

5.5.1.2 Packing List .................................................................................................................... 12

5.5.1.3 Packaging Declaration .................................................................................................... 12

5.5.1.4 HAWB / HBL ................................................................................................................... 13

5.5.1.5 Original Country Label on Physical Goods ..................................................................... 13

5.5.2 Russian Federation ................................................................................................................ 13 5.5.2.1 Required Documents ...................................................................................................... 13

5.5.2.2 Technical documents ...................................................................................................... 14

5.5.2.3 Safety Certificate ............................................................................................................ 14

5.5.2.4 Date of Manufacture ....................................................................................................... 14

5.5.3 North America ......................................................................................................................... 14 5.5.3.1 Air ................................................................................................................................... 14


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5.5.3.2 Ocean/Vessel ................................................................................................................. 14

5.5.3.3 Commercial Invoice Requirements ................................................................................. 14

5.5.4 Mexico .................................................................................................................................... 15 5.5.4.1 Commercial Invoice Requirements ................................................................................. 15

5.5.4.2 Mill Certificate for Steel ................................................................................................... 15

5.5.5 Brazil ....................................................................................................................................... 15 5.5.5.1 Commercial Invoice Requirements ................................................................................. 15

6 Packaging ............................................................................................................................................ 17

General requirements for packaging .......................................................................................... 17 6.1

6.1.1 Design ..................................................................................................................................... 17

6.1.2 Management of containers ..................................................................................................... 17

Packaging Costs ......................................................................................................................... 18 6.2

Disposable/ Oversea packaging ................................................................................................. 18 6.3

Specific packaging requirements................................................................................................ 18 6.4

7 Logistics Quality .................................................................................................................................. 19

Supplier Self-Assessment Evaluation ........................................................................................ 19 7.1

Sub-suppliers .............................................................................................................................. 19 7.2

General Supplier Communication & Support ............................................................................. 19 7.3

Logistics Complaints ................................................................................................................... 19 7.4

8 Labelling .............................................................................................................................................. 20

9 Traceability .......................................................................................................................................... 21

10 Emergency Concept ............................................................................................................................ 22

11 Plant Specific Requirements ............................................................................................................... 23

12 Logistics Contacts ............................................................................................................................... 24

13 Glossary .............................................................................................................................................. 25

14 List of Appendices ............................................................................................................................... 34

15 List of figures ....................................................................................................................................... 35


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1 Preamble

BENTELER Automotive develops and produces innovative products – always with a focus on safety, the environment and lightweight construction. As a full service supplier, it serves virtually every major auto-motive manufacturer in the world, with customer oriented solutions from a broad range of products and services.

BENTELER Automotive is leading the challenge in the automotive segment especially in the field of logis-tics. Lean thinking from the customer to the supplier is the driver of success. Therefore, BENTELER as-pires to setup an appropriate flow and pull concept in the context of supply chain strategy.

This requires clear and open communication with all parties along the supply chain between suppliers and BENTELER Automotive. The following logistics manual describes the requirements for suppliers and shall apply to all deliveries to BENTELER Automotive facilities globally.

This logistics manual forms part of the purchase terms and conditions contract agreed by the supplier with BENTELER Automotive. However, in case of any conflict or discrepancies between this document and the purchase contract, the purchase contract shall take precedence.

The figure below gives an overview of existing documents, which can be found in the appendices. Please refer to the listing of the documents under each section in figure 1 for further details.

Figure 1: Overview of related logistics documents


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2 Scheduling Requirements The delivery schedule is a message to a supplier, which specifies the requirements in terms of timings and quantities, for both short and long term demands. BENTELER delivery schedules are generally based on the relevant frame contracts, any non-conformance to this standard must be agreed separately in a “Logistic Agreement” document (see chapter Plant Specific Requirements). The supplier should check if the received delivery schedule is complete, correct and comprehensible (e.g. that supplier name, part number, quantity and delivery dates are correct). If any discrepancies are noted, the supplier must inform the responsible BENTELER plant immediately. If the supplier does not dispute the delivery sched-ule within a maximum of five working days after release, it is considered as approved and binding for the supplier. Basically, BENTELER does not require any delivery schedule confirmation. Please note that delivery schedules maybe updated and the latest should be considered as valid.

Delivery Releases 2.1

The delivery schedule issued by BENTELER informs the supplier of current and future requirements. The supplier may approach BENTELER for non-binding, yearly forecast volumes. Based on these forecasts the supplier should plan their own requirements with sub-suppliers.

The date specified in the delivery schedule is the date that the BENTELER plant expects to receive the delivery. The supplier must take into account the transport lead time, so that the ordered quantity will arrive at the BENTELER receiving plant on the scheduled delivery date. Specific agreements between the delivery plant and the receiving plant must be considerd, and are found in the document “Logistic Agree-ment“.

Note that, when required, special measures must be taken into consideration when dealing with se-quence deliveries for JIS/JIT suppliers.

The specific BENTELER delivery schedule dictates the delivery from the supplier. It is important to note, that the specified quantities and terms of contract must be fulfilled regardless of country-specific holidays and / or restrictions. If any deviations occur, BENTELER Logistics department must be informed immedi-ately.

Production and Material Releases 2.2

BENTELER commits to take possession of material parts for which releases have been agreed.

Unless otherwise agreed, the delivery schedule shall contain 2 weeks of finished parts production and 2 weeks of raw material release.

Consignment 2.3

BENTELER’S consignment concept is intended to reduce assets whilst optimizing supplier production and transport costs as well as the warehousing costs of both parties and therefore contributes to an opti-mized and collaborative supply chain. The consignment concept is the preferred delivery concept for BENTELER and is agreed in the SBS contract.


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3 Exchange of Information and Data

Part of BENTELER’s supply chain strategy is to promote the exchange of data electronically (EDI/ Web-EDI). Only with the support of modern communication techniques can daily business processes be simpli-fied, standardized and a high degree of process reliability be achieved. The expectation over the coming years is that all suppliers will be become compatible with electronic data exchange.

The expected standard in accordance with MMOG (see chapter 7.1) is to receive ASN data.

Electronical Data Interchange (EDI/Web-EDI) 3.1

Suppliers can communicate the following with BENTELER via Electronic Data Interchange (EDI/Web-EDI):

• Delivery schedules

• JIT-Schedules

• JIS-Schedules

• Advanced shipping notification (ASN)

• Credit notes

Please note, technical requirements and message formats for the commercial data exchange, which must be observed for the interchange, have been prepared for download at [email protected].

Guidelines, assignments and test messages for EDI can be found online at: http://www.BENTELER.com/purchasing.

When contacting BENTELER via electronic means, please ensure that the Parameter Agreement for Suppliers has been completed (download from http://www.BENTELER.com/purchasing). Furthermore, the scheduling of each EDI connection must be agreed with the central BENTELER EDI team, who can be contacted at: [email protected].

Message Type 3.2

The standard message type is EDIFACT and should be used for incoming and outgoing messages. In exceptional cases other message types can be used if this is agreed with BENTELER.

There is a list of appendices in chapter 14 that provides more information about the exchange of information and data.


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4 Transport Requirement

The following chapter describes the requirements for modes of transportation from the supplier to BENTELER plants. BENTELER plants typically organize the material and information flow as per the negotiated INCOTERM within the purchasing contract(s). Preferred INCOTERM is “FCA”.

The mode of transportation, route and provider will be determined by BENTELER in accordance with the agreed delivery terms. All deliveries must be handed over to the agreed Logistic Service Providers (LSP) or Lead Logistic Provider (LLP) contracted by BENTELER. It is the supplier’s responsibility to provide the requested material in the correct quantity, quality and date / time according to the INCOTERM agreed. This includes complete documentation and packaging as per the agreed instructions. Any deviation to the planned and/or agreed transport/collection time must be reported to the assigned LSP/LLP and BENTELER plant logistics (responsible Material Planner) immediately.

Further emergency actions must be agreed with BENTELER plant logistics. Any costs incurred due to a failure to comply with these instructions will fall to the supplier to account for.

Routing Instruction 4.1

The Routing Instruction (see appendix 14.4) will be provided by BENTELER to the supplier. It will contain information such as:

• Opening days and times

• Forwarder name and contact

• Delivery address

For more details click see chapter 14.4 Routing Instruction. The routing instructions will be agreed with plant logistics / LLP as a part of the individual logistics agreement.

The transportation request must be performed by supplier in the WEB portal of the assigned provider. Further details are described in the Routing Instructions.

For exceptional cases where bookings are made by fax, the BENTELER Transport Booking form can be used, which will be provided by the assigned logistics service provider.

Premium Freight / Expedites / Special Transport 4.2

Special transportation is defined as any transportation deviating from the agreed transportation process (BENTELER and Supplier), e.g.:

• Rush transportation

• Spot market

• Prototypes

• Expedited transport with second driver

BENTELER’s expectation is that all deliveries will be made 100 % on time, in accordance with the de-mand for accurate quantity and quality deliverance from the supplier. The expectation is that there is no expedited freight. Cost charging due to delay or quantity / quality reasons caused by supplier will be charged against the supplier.

Expedited freight is to be organized by BENTELER, unless otherwise agreed. In the case that BENTELER delegates the organization of expedited freight to the supplier, the supplier must provide all necessary details (way bill no carrier ETD/ETA etc.) to BENTELER.


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Labelling 4.3

Each handling unit must be labelled according to BENTELER labelling standards (see Chap-ter_8_Labelling) BENTELER will inform the suppliers, if additional labels are required for transportation. The supplier is responsible for the correct labelling as per applicable laws and transportation rules.If the material is classified as hazardous, the supplier is also responsible for the labelling as per hazard-ous material regulations (including mandatory documentation).

Loading 4.4

The following terms apply for loading:

• Goods shall be available for loading between commercial office hours (Monday to Friday between 7:00 am and 6:00 pm, unless otherwise agreed).

• Loading must start and end within the time window agreed by forwarder /LLP and supplier.

• If no material is ready to be loaded, then the carrier is authorized to leave the supplier’s premises.

• BENTELER reserves the right to invoice the supplier for any additional cost caused by the non-performance.

• The supplier is only permitted to load the goods which have been ordered by BENTELER through the call off.

• The supplier is responsible for loading the trailer.

• The supplier shall be able to load all kinds of vehicles inclusive of mega trailers and smaller dis-tribution vehicles. The supplier must grant access to the driver picking up goods / material for piece count of handling units.

• If the supplier has any complaints about the drivers or the equipment he shall contact the LSP/ LLP.

Documents 4.5

The suppliers shall provide the driver with the following documents:

• Transportation document (CMR / Bill of Lading /Way Bill)

• Delivery-note / Packing list

• Customs document if required (e.g. T1, EX1 / ABD for goods not custom cleared within EU and invoice)

• In case of LTL shipments all transport documents (delivery note etc.) must be attached to the handling unit. Loose transport documents will not be forwarded in the Benteler LTL network and can cause in a claim/ penalty against the supplier.

The supplier and driver are required to note any deviation on the CMR or Bill of loading, e.g. waiting hours, quantities, packaging, etc. and must be signed by the supplier and the driver.

Securing of goods 4.6

The cargo securing shall fulfil all national and/or international regulations for sending and receiving coun-tries and countries of transit. The driver is responsible for securing the goods correctly for all modes of transport. The driver shall close and if required seal the trailer after the loading is finished. To note, some countries (e.g. Germany) require by law that the load securing is done partly and at a minimum is con-trolled by the supplier. In the case that re-securing is required this shall be done by the driver. For certain flows, a specific load securing certificate / instruction may be applicable. If there are additional loading requirements, e.g. anti-slide mats, more than average number of span sets etc., this information will be provided by the LSP/LLP.

ASN information 4.7

Within 15 minutes after departure the ASN must be sent to BENTELER.


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5 General Customs requirements, Supplier Declaration, Preferential Movement Certificates

Deliveries to BENTELER Locations 5.1

The following provisions must be complied with for deliveries to BENTELER locations worldwide.

Origin of Goods 5.2

5.2.1 Deliveries from suppliers within European Union (EU)

For all deliveries within the EU, the supplier must complete the "Long Term Supplier's Declaration, according articles 61-66 implementation act to Union Customs Code EC regulation 952/2013" is-sued by BENTELER Automotive and give a legally binding declaration on the origin and preferential sta-tus of the goods, as required by customs regulations (country of origin and preferential tariff status).The supplier must process and return this form within 20 days to avoid reminders from Compliance (and costs resulting thereof). BENTELER will not accept declarations made on the supplier's own forms or references to origin/preferential tariff endorsements in invoices. The supplier shall notify BENTELER Automotive promptly in written form on any changes to declarations already submitted (especially regarding changes of country of origin and preferential status). It shall not be necessary for BENTELER to request such noti-fication specifically. The supplier will be liable for any cost at BENTELER caused by delayed or unsubmit-ted declarations. In cases of doubt, the supplier is responsible for clarifying unclear points with the cus-toms authorities or chambers of commerce. If there are any further requirements from local custom au-thorities the supplier must adhere to these specific requirements.

5.2.2 Deliveries from suppliers out of the European Union (EU) where Preferential Cus-toms Agreements exist

Deliveries to BENTELER locations in regions/countries with preferential agreements – for example, EU agreements, with NAFTA and NAFTA agreements with ASEAN-countries - need to be shipped with the correct and confirmed Preferential Movement Certificates. (E.g. EUR1- document, Certificates of Origin Form A, NAFTA - declarations, other appropriate certificates of origin, endorsement on invoice in the case of an exporter authorized by the customs authorities, or other applicable documents). All documents re-quired for shipments that exceed custom regulations (particularly preference documents) must be ob-tained by the supplier at their own cost and must accompany the shipment. Any duties or other cost resulting from a failure of the supplier to comply with these requirements will be charged to the supplier. In the event that the rules around preferential agreements do not allow compli-ance with these requirements (e.g. local content requirements), the supplier must inform BENTELER in written form prior to the conclusion of the contract.

Documents Required from the Supplier 5.3

The supplier has to attach all documents required by BENTELER to the shipments.

5.3.1 Delivery Notes and Shipping Orders

Delivery notes and shipping orders must be created according to the defined data requirements by the individual BENTELER location. Shipping Orders shall be accompanied by the appropriate delivery notes. All delivery notes for the complete shipment must be listed on the shipping order. Only one delivery note may be used for each part number, unless otherwise agreed.

5.3.2 Invoices

To ensure correct customs clearance for the importation of goods, the invoices must contain the following information:

• Invoice number


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• Invoice date

• Vendor name & address

• Purchaser name & address

• Goods recipient

• Order number and reference numbers

• Conditions of delivery pursuant to agreed delivery term

• BENTELER part numbers

• Designation of goods including the HTS-Code (Harmonized Tariff System) which must corre-spond with the information in the preferential agreement

• Item quantity

• Value of goods, individual price and total price

• Currency

• Country of origin

• Gross weight

• Net weight

The invoice that accompanies the goods must be identical to the commercial invoice. For business trans-actions within EU-countries the invoice must include both the supplier’s VAT ID and the VAT ID of the respective BENTELER location. If a delivery is free of charge, this must be noted on the invoice (value only for customs purposes). The value indicated for customs purposes must also correspond to the actual value of the goods (market price).

Export Control 5.4

For compliance with EU, national, and U.S. export control regulations, the supplier is requested to provide BENTELER with the appropriate export list number, AL number (national/EU law), and Export Control Classification Number (ECCN, U.S. law) for their goods (hardware, software, technology). If this should not be possible, the supplier must agree to provide BENTELER, upon request and in writing, with the technical information necessary for the classification of the individual goods in accordance with the control lists. Such information might include, for example, technical parameters, functional descrip-tions, material composition, parts lists, specifications, diagrams, and advertising brochures. Based on national and international law, it may also be necessary to obtain information from the supplier regarding the percentage breakdown of the product by country of origin and value. The objective of doing so is to establish whether or not a supplier’s product is subject to U.S. law. In such cases, the supplier is asked to provide the following information on its product(s) in writing:

Product desig-nation

Supplier part - no.

BENTELERpart - no.

Dual Use -no.

ECCN % US share

Country oforigin

Table 1: Export Control

Where applicable, the supplier shall also provide this information for other countries.

Key for filling in the table:

• Product designation: Usual commercial designation of the product.

• Supplier part number: The supplier’s internal part number.

• BENTELER part number: Part number for BENTELER records.


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• Dual use number: Indicate the number from the EU dual use list (maximum of 15 digits). If there is no obligation to obtain authorization, please enter ‘N’ in this field.

• ECCN: Indicate the number of the CCL (Commerce Control List) of the U.S. (maximum of 15 dig-its). Indicating an ECCN confirms that your product is subject to the U.S. Export Administration Regulations. Should the supplier’s product not be subject to the U.S. EAR, please enter ‘N’ in this space.

• % U.S. share: U.S. share as a percentage of the price ex works. In evaluating whether goods are subject to U.S. jurisdiction, the share of value made up by U.S. preliminary materials must be in-dicated in relation to the ex-works price of the goods. Only if goods consist fully of preliminary materials that do not originate in the U.S. can filling out this space be dispensed with.

• Country of origin: Country of origin or origin without preference.

The supplier must be aware that, business transactions between them and BENTELER are subject to export control laws, including those of the USA. BENTELER's obligation to fulfil any purchase agreement is subject to the provision that the fulfilment is not prevented by any impediments arising out of national and international foreign trade and customs requirements or any embargos or other sanctions, unless BENTELER was or should have been aware of these obstacles when the contract was concluded.

Specific Import Requirements 5.5

5.5.1 The People’s Republic of China

5.5.1.1 Invoice

• INV# number

• Price The price should be actual trading price or a reasonable market price. Zero pricing is not permit-ted.

• Description

o English description and P/N must be indicated.

o PO or contract number must be displayed.

o If the cargo is subject to CCC catalogue, the shipper should provide the copy of CCC certification or provide the related information to support BENTELER to conduct the ap-plication of CCC-exemption license, such as the product’s photos, technology infor-mation, testing report, etc.

• Currency must be displayed correctly.

• Shipper name must be displayed.

• Shipping INCOTERMs must be displayed and must be the same as BENTELER’s PO or contract. If the cargo should be delivered to BENTELER plant directly, the Consignee address must be shown as follow:

Bill to:

Actual address

Consignee:

Actual address

If the cargo needs to be delivered to an alternative address appointed by BENTELER, this must be discussed with BENTELER case by case.

• Quantities must be shown for each different P/N or description.


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• Country of Origin must be indicated. Please note, the R.O.C. or other abbreviations are NOT al-lowed in any document.

• Documents must be stamped or signed by the supplier

• Payment terms are necessary for shipping documents. If the cargo is free of charge, please indi-cate using the following; “No commercial value, the value for Customs purpose only.”

• The use of words such as “Revised” or “Amendment” or any handwriting is not permitted.

• Invoices are official documents and should be treated as such.

• Shippers should ensure that the cargo quantity stated in the documents is the same as the actual physical goods. If this check is not completed, BENTELER will be penalised by customs, such as China.

5.5.1.2 Packing List

• Net weight must be indicated for each P/N.

• The total G/W should include the total cargo packing material weight, such as carton weight or pallet weight. The total G/W data in P/L must be same as G/W in HAWB or HB/L.

• Description

o English description must be displayed.

o PO# and P/N must display

o Total package of goods must be shown (example: 5 cartons or 3 skids or 2 tubes etc.)

o Shipper, consignee must be indicated correctly.

o Quantity must be shown on each different P/N.

o The documents must be signed by the supplier. Either a stamp or signature is accepta-ble.

o Measurements must show – package (pallet or carton measurement).

o If the cargo package is pallet, please indicate the pallet`s material in Packing List. (IPPC Wooden pallet/Plywood/Plastic/Paper etc.)

o The use of the words “Revised” or “Amendment” or any handwriting is not permitted.

o Packing List are official documents and should be treated as such.

5.5.1.3 Packaging Declaration

• Shippers need to provide a “Non-wooden packing announcement” (if the packing material is not wooden & plywood belongs non-wooden) or IPPC mark certification (if packing is wooden).

• Effective 1st Jan 2006, all wooden packaging (pallets, crates etc.) bound for China must have the IPPC mark to certify that they have been heat treated or fumigated according to ISPM 15 stand-ard.

• Official Fumigation or Heat Treatment Certification is not compulsory but vendors are encouraged to attach these to the shipping documents. Original certificates are not required.

• IPPC should be marked in the standard place and be clear. IPPC:

Figure 2: IPPC – Label


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The standard place is on the outside of pallet, so to ensure that it can be read without having to move the cargo.

Figure 3: IPPC – Label on pallet

• For FCL cargo, any wooden material which is not part of the container must possess the IPPC mark as well.

• The plywood and others material pallet is not a part of ISPM 15 requirement.

5.5.1.4 HAWB / HBL

• The description of cargo goods must be the same as those on the invoice. If there are too many items on the invoice, a general description may be used. Invs# will be indicated in HAWB or HB/L.

• G/W in HAWB or HB/L must be the same as in P/L.

• The total number of pieces MUST be consistent with the Packing List.

5.5.1.5 Original Country Label on Physical Goods

• The country of origin should be indicated on the outer packing of imported cargo.

• The specific country of origin must be indicated, regions such as EU/ASEAN are not acceptable.

• If the import goods are subject to screws, nuts or similar goods, please also provide the original country certification to BENTELER. If the delivery port is Dalian, the Nut has the same require-ment. The certification format can refer to appendix 14.5.

5.5.2 Russian Federation

5.5.2.1 Required Documents The following accompanying documents should be provided with the goods:

• 6 examples of International consignment note (CMR);

• Original invoices (or proforma-invoice in case of free of charge delivery) in four (4) copies with the following data:

o Sequence number and invoice issue date. o The full name, legal address, identification number: Individual Taxpayer Number (ITN) (if ap-

plicable) or VAT number, Registration Reason Code (RRC) (if applicable) of the seller and buyer.

o Full name and address of the consignor and consignee if it differs from seller and buyer de-tails.

o The number and the date of issue of the agreement/additional agreement. o Terms of the delivery. o Full names of the goods (in English) and part number. o Unit measurement and the quantity of the goods for each position. o Price per unit (currency regarding the contract).


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o Total value (by digits; currency regarding the contract; accuracy is two digits after comma). o Gross weight and net weight for each position as well as total gross/net weight (accuracy is

three digits after comma). o The country of origin of the goods. o Company-producer name for each position. o Package type and quantity. o Commodity classification (HTS-Code) of external economic activity code (first four digits) o Trademarks of the goods.

• Export declaration of the country of origin.

5.5.2.2 Technical documents For the purposes of classification and customs clearance, the supplier must send drawings/photos of the goods; describe main technical characteristics, key functions and primary usage.

5.5.2.3 Safety Certificate Safety certificate and chemical analysis have to be provided by the supplier for the chemical goods

5.5.2.4 Date of Manufacture

In the case goods were previously used, the supplier must provide information proving the date of manu-facture.

5.5.3 North America

5.5.3.1 Air

• Commercial / Pro-forma Invoice

• Packing List

• Master Airway Bill

• House Airway Bill

• Free Trade Agreement Documentation and/or Manufacturer’s Affidavit (preferred)

5.5.3.2 Ocean/Vessel

• Commercial / Pro-forma Invoice

• Packing List

• Original / Non- Negotiable Bills of Loading

• Free Trade Agreement Documentation and/or Manufacturer’s Affidavit (preferred)

5.5.3.3 Commercial Invoice Requirements

• Invoice must be in English, or accompanied by an English translation o Signed / Stamped

o Dated

• Port of entry (US Port)

• Shipper / Buyer / Consignee

• Detailed Description (BENTELER Part Number)

• Quantity / Gross & Net Weight / Measures

• Purchase Price or Value o Include the purchase order number or scheduling agreement number

• Currency

• All additional charges (Freight, Insurance, Commission, Packaging, etc.)


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• Rebates, Drawbacks and Bounties separately itemized

• Country of Origin

• Terms of Sale (INCOTERM)

• Tariff Classification (HTS-Code)

• Assists (Dies, Tools, Melds, etc.)

Note: For questions/issues/notifications please contact the NAO Customs Group at

[email protected]

5.5.4 Mexico


As well as the requirements listed in point 5.3, the following is also needed for Mexico:

Invoice with the follow information:

• BENTELER´s part number. (In some cases supplier is declaring only their part number)

• Description: detailed and in English.

• Invoice number (even if it is a proforma).

• Date.

• Tax-ID.

• Fixed assets: model, serial number and marks.

5.5.4.2 Mill Certificate for Steel

Producer´s Mill Certificate for steel must contain:

• Detail description of the material (including dimensions); technical, chemical and physical in-formation.

• Material country of origin.

• Name and data of a contact of the producer (address, telephone and e-mail.)

• Mill Certificate number.

• Issue date.

• Material´s volume.

• Export country.

• Number of batch or production order.

• Value of the material that the Mill Certificate covers.

• Number of the Mill wash.

5.5.5 Brazil


• Supplier´s complete legal entity name

• Supplier’s address

• Importer: BENTELER

• Complete address (consignee and delivery address)

• CNPJ : (VAT number)

• Product specification ( in Portuguese and/or English), including description, reference and code

• Quantity of each product shipped


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• Unit of measurement ( KG, Ton, m2)

• Quantity of volumes

• Marks and Kind of volumes (carton, wood, crate, etc.)

• Net weight

• Gross weight

• Unit price of each product

• Total price

• Currency

• INCOTERM

• Freight ( inform the freight value if applicable and in accordance with the INCOTERM) xx clarify

• Payment terms ( example: 60 days after BL date, in cash)

• Country of origin : where the product was manufactured

• Inform, if the exporter is the manufacturer. If not, the manufacturer is informed.

• Country of purchase: where the product was acquired to be exported to Brazil, regardless of origin.

• Country of shipment: where the product was shipped from.

• Signature: MUST be original, handwritten and signed in blue ink.

• Final Destination: Example - Viracopos Airport, Santos Port, Guarulhos Airport, etc.

Table 2: Commercial Invoice Requirements (Brazil)

There is a list of appendices in chapter 14 that provides more information about General Customs Requirements.


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6 Packaging

The purpose of the packaging policy is to ensure the quality of the delivered parts with minimum cost, optimum stacking conditions and standard packaging from supplier to BENTELER.

Returnable packaging is preferred unless expendable packaging is more economical.

The packaging concept for each material is described in separate packaging instructions (PIT) (see ap-pendix).

General requirements for packaging 6.1

6.1.1 Design

BENTELER standard containers should be used for packaging in all cases unless there are exceptional circumstances. If special containers are essential, suppliers must work with BENTELER on the design.

All packaging shall be designed to perform the functions required and ensure that the goods reach their destination in a satisfactory condition. The required properties are:

• product protection

• stackable, standardized (according to BAT standard container catalogue)

• standardized for ergonomic handling

• maximum gross weight of 15 kg for small loading carrier (SLC)

• usage of wooden pallets in accordance with IPPC-labelling for international business

• in accordance with applicable national and international regulations on dangerous goods

• ecological aspects to be considered (reduction of packaging material and focus on recycling as-pects)

In parallel to serial packaging, the supplier shall also develop alternative or emergency packaging for situations when serial packaging is not available. These alternative packaging solutions must be submit-ted in the standardized BENTELER format (see packaging instructions) for review and approval.

6.1.2 Management of containers

The supplier will plan the timely provision of containers and/or packaging to support BENTELER delivery requirements. BENTELER is responsible for container management, but the supplier must support BENTELER to ensure container movement transparency in the supply chain. The supplier must adhere to the following:

• Manage a container account

• Complete the monthly container accounting list from BENTELER

• Complete a container inventory on request from BENTELER

• Maintain and clean containers where it has been agreed

• Report issues to BENTELER in a timely manner

Any deviation following the account check must be clarified with the relevant BENTELER plant during the following month after occurance.

The supplier is responsible for ensuring goods are transported within suitably functioning containers, if necessary minor container repairs must be made by the supplier. Costs for repair will be paid by the party that has caused the damage.


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Any costs associated with extra cleaning are to be part of the supplier’s quotation and are the responsibil-ity of the supplier.

Packaging Costs 6.2

The quotation of packaging must contain all costs (e.g. development, sample container, presentation of sample and serial container, transport tests).

Supplier owned containers are to be paid by BENTELER in the piece price. After the end of production the containers will become the property of BENTELER and must be handed over to BENTELER at an agreed time and place.

Disposable/ Oversea packaging 6.3

Shipments of oversea packaging or disposable packaging must follow the BENTELER disposable / over-seas packaging guideline. The corrosion protection of the supplied parts must form part of the disposable packaging concept.

There is a list of appendices in chapter 14 that provides more information about oversea packaging.

Specific packaging requirements 6.4

The project specific packaging requirements will be provided by BENTELER Global Procurement and BENTELER Logistics in the logistics agreement with the supplier.

There is a list of appendices in chapter 14 that provides more information about Packaging.


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7 Logistics Quality

BENTELER expect the highest quality of logistics, as such suppliers must meet the following minimum

standards:

• Quality Management System certified acc. to ISO 9001 with compliance to ISO 16949

• Commitment to the Zero-Defects Principle

• Clear environmental standards (e.g. ISO 14001)

• Traceability throughout the entire supply chain

• Cost and/or technology leaders in the respective industries

• Full compliance with our Terms and Conditions

• Commitment to the BENTELER Philosophy and Code of Conduct (Compliance)

Supplier Self-Assessment Evaluation 7.1

The supplier will conduct the Global MMOG/LE self-assessment on a yearly basis and submit the result to BENTELER. The supplier will always use the current valid version (see: www.odette.org). The purpose of the self-assessment is to inspect logistical processes or systems for weaknesses, to analyze their root causes and to identify areas of improvement.

This self-assessment is subject to an onsite evaluation by BENTELER or has to be sent if requested.

Sub-suppliers 7.2

The supplier commits to make sure that their sub-suppliers will fulfil the same obligations as the supplier under this agreement.

General Supplier Communication & Support 7.3

The supplier shall act as an extension of BENTELER’s business and support BENTELER’s plants with open and accurate communication.

Logistics Complaints 7.4

If the supplier´s logistics quality does not meet the requirements, a claim with related fees and penalties will be issued. These are assigned accordingly and invoiced to the supplier. Please see appendix for fur-ther details on the following topics:

• Documentation / Sampling

• Delivery / Transport

• Packaging

• Labelling

The minimum charge per incident will be one man hour at the defined rate for the specific country in which the incident occurred. Additional costs (e.g. transport, sorting, etc.) will be charged in accordance to justified expenses per incident. However if regional charge agreements are in place these will take precedence.

The supplier will have to provide an 8D report if requested by the relevant plant.

There is a list of appendices in chapter 14 that provides more information about Logistics Quality.


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8 Labelling Each packaging unit must be clearly labelled. The label shall be fixed by the packaging unit label holder or fastened on the box in another way which must be visible on the loading / unloading side of the truck.

Where multiple packages are placed on a pallet or in a container an additional “Master Label” should be fixed on the top or to one side of the load unit. To prevent damaged to labels especially when the con-tainer has no special or ideal place to fix the labels a plastic cover or pocket should be used. Labels from previous deliveries must be removed.

This specification is valid for all suppliers and subcontractors delivering to any BENTELER Automotive plant in the following regions:

No Region Standard Link1 Europe / South Africa /

Mercosur / Asia Pacific VDA VDA 4902 Version 4.0 2012.pdf

2 North America AIAG AIAG B-10 Trading Partner Label

Table 3: Labelling Methods

Unless an alternative agreement between the supplier and the BENTELER plant receiving the goods has been made, this specification must be met.


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9 Traceability

The supplier is responsible for the traceability of all supplied goods to BENTELER Automotive plants.

The minimum requirements that the supplier must fulfil are as follows:

• Delivery with a standardized label per packaging unit according to BENTELER transport label specifications. Each packaging unit needs to be clearly labelled.

• The following data is mandatory and must be provided by the supplier via delivery notes, ad-vanced shipping notifications, EDI, etc.;

o traceability reference number such as, lot number, batch/ lot no., unique Handling Unit (HU) no. or delivery note no. as defined by project requirements

o part number

o part description

o delivery note number

o delivery date

o quantity per packaging unit with quantity of packaging units per delivery

o total quantity per shipment

o gros/ net weight

Additional requirements are specified in separate documents (e.g. part drawing).

Suppliers must be able to provide traceability information to BENTELER, upon demand, within 24 hours.


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10 Emergency Concept

Suppliers must have an actionable emergency contingency plan in place to ensure the continuous and sustainable supply of products to BENTELER. This plan should address force majeure, acts of God, power outages, labour work stoppages, failure of electronical data processing, etc. The plan should also specifically address the facility and equipment used to produce the products required by BENTELER. Details on how the supply flow to BENTELER would continue in such an emergency situation should be included. Before Serial Production (= Start of Production (SOP)), the supplier shall provide this sustaina-ble emergency plan to BENTELER.

If possible the FMEA method for the detection of fault-possibilities and influence-analysis is to be applied.


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11 Plant Specific Requirements

Plant specific requirements must be agreed with the receiving BENTELER plant before the start of pro-duction. The logistics agreement in use should include:

• General Information with mandatory annexes

• Parties with process involvement (BENTELER / Supplier / Service Provider / Carrier)

• Data transfer procedures

• Transport / Empties Management

The logistics agreement describes the data and rules for the daily business in detail. The general infor-mation is given an overview about the existing specific requirements:

1. General Information

Supplier:

Annexes to the Agreement

Mandatory Annexes Optional

Parts List - Scope of Project Despatch Specification * Pick Up process description

Traceability requirements Labelling Specification * Misc.

Packaging Instructions Process Description

Exchange of Data / EDI Guideline * New revision status

Table 4: Plant Specific Requirements

There is a list of appendices in chapter 14 that provides more information about Plant Specific Requirements.


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12 Logistics Contacts

In order to ensure efficient communication between suppliers and BENTELER, suppliers must designate key contact personnel responsible for handling logistics support:

• name of contact,

• nominated deputy and

• superior

with e-mail and phone numbers.

The key contact person must have the necessary expertise to handle each issue regarding products and orders. If not otherwise discussed, the communication language will correspond to the location of the individual BENTELER plant or will be English. The key contact will always be reachable during the sup-plier’s regular local working hours. Outside of these business hours, the delegated emergency contacts must be reachable.

All contact details must be entered into the logistics agreement and into the emergency concept.

There is a list of appendices in chapter 14 that provides more information about Logistics Contacts.


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13 Glossary

Term Definition

830 Planning Schedule with Release Capability Transaction Set - ASC X12 standard for the Planning Schedule

856 Ship /Notice /Manifest Transaction Set - ASC X12 standard for the Advanced Ship Notice (ASN)

862 Shipping Schedule Transaction Set - ASC X12 standard for the Ship Schedule

866 Production Sequence Transaction Set - ASC X12 standard for the In-sequence Ship Schedule

(JIT) Just in Time

2PL Second-party logistics provider, an asset-based carrier that owns the means of transportation

3PL A third-party logistics provider (abbreviated 3PL, or sometimes TPL) is a firm that provides service to its customers of outsourced (or "third party") logistics services for part, or all of their supply chain management functions. Third party logistics providers typically specialize in integrated operation, warehousing and transportation services that can be scaled and customized to customers' needs based on market conditions and the demands and delivery service requirements for their products and materials

4PL A 4PL is neutral and will manage the logistics process, regardless of what carri-ers, forwarders, or warehouses are used. The 4PL can and will even manage 3PLs that the customer is already currently using.

8D report Eight Disciplines Problem Solving report

Advanced Product Quality Planning (APQP)

Advanced product quality planning (APQP) is a framework of procedures and tech-niques used to develop products in industry, particularly the automotive industry. Advanced Quality Planning embodies the concepts of error prevention and continual improvement, and is used in a multidisciplinary approach. synonymous with APQ.

Advanced Qua-lity Planning (AQP)

Advanced product quality planning (AQP) is a framework of procedures and tech-niques used to develop products in industry, particularly the automotive industry. Advanced Quality Planning embodies the concepts of error prevention and continual improvement, and is used in a multidisciplinary approach. synonymous with APQP.

Advanced Shipping (or Ship) Notice (ASN)

An EDI transaction listing the contents of a shipment of goods as well as additional information relating to the shipment including order information, product description, physical characteristics, packaging type, marking, carrier information and configura-tion of goods within the transportation equipment. The ASN completes the JIT cycle, and when used in conjunction with bar coded shipping labels, it virtually eliminates manual receiving functions by moving data accounting records for electronic pay-ment, reducing the need for traditional invoicing procedures.

AIAG abbreviation, Automotive Industry Action Group - A trade association working to in-crease member productivity through a cooperative effort of North American vehicle manufacturers and their suppliers.

AP Asia Pacific

ASN Advance Shipping (or Ship) Notice

Assessment The evaluation of achievement against a specified requirement/standard.

Assessor The person responsible for conducting the MMOG/LE assessment.

Balance out The final quantity required by a customer before the item is discontinued from pro-duction.


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Bar Code / Bar Code Symbol-ogy

The combination of symbol characters and features required by a particular symbol-ogy, including quiet zones, start and stop characters, data characters, check charac-ters, and other auxiliary patterns, which together form a complete scannable entity.

Benchmarking The process of comparing current performance against the practices of other leading Organizations for the purpose of improving performance. Companies also bench-mark internally by tracking and comparing current performance with past perfor-mance.

Bill of Lading A legal document generated by a shipper to consign a load to a carrier or transfer responsibility to a carrier. A bill of lading includes information such as number of cartons, weight, carrier, ship-to address, etc. Abbreviation: B/L

Bill of Lading (master)

A consolidated bill of lading, covering a number of individual bills of lading. Abbrevia-tion: MB/L

Bill of Material (BOM)

Total list of all components and materials required to manufacture and/or assemble a particular item.

BOSLE Benteler Operating System – Lean Enterprise

Bottleneck The point in a process that limits total output.

Buffer A quantity of materials used to protect against process variability.

Bunker Ad-justment Factor (BAF)

A freight adjustment factor reflecting the current cost of bunkers.

Calibration A set of operations that establish, under specified conditions, the relationship be-tween a measuring device and a traceable standard of known reference value and uncertainty.

Call-off See also "Release"

Capacity The highest number of units that can be consistently produced in a given period of time. Generally expressed in time increments of both straight time and maximum sustainable overtime levels.

CCC China Compulsory Certification

CCL Commerce Control List

Changeover (or setup)

The amount of time taken to change a process over from the last part of a production run to the first good repeatable part of the next production run.

CIP Continous Improvement Process

CMR ‘Convention Relative au Contrat de Transport International de Marchandises par la Route’. That means an international agreement that contains the rights and obliga-tions of parties involved in road transport

CNPJ CNPJ (short for Cadastro Nacional da Pessoa Jurídica in Portuguese, or National Registry of Legal Entities), is an identification number issued to Brazilian companies by the Secretariat of the Federal Revenue of Brazil (in Portuguese, Secretaria da Receita Federal).

Commodity A category of similar physical substances or products (e.g., electronics, metals) which are interchangeable.

Container A receptacle, expandable or flexible, covering for shipping goods. Example is a car-ton, case, box, bucket, drum, bin, bottle, bundle, or bag, that an item is packed and shipped in.

Contingency An event that may occur but that is not likely or intended; a possibility.

Continual Im-provement

The operational philosophy that makes best use of the talents within the Company to produce products of increasing quality for our customers in an increasingly efficient way that protects the return on investment to our stockholders. This is a dynamic strategy designed to enhance the strength of the Company in the face of present and future market conditions. It contrasts with any static strategy that accepts (explicitly


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or implicitly) some particular level of outgoing nonconformance as inevitable.

Conveyance Equipment used to move parts and or containers (sea containers, semi trailers, and rail cars).

Corporate Responsibility

An organization's sense of responsibility towards the impacts of their activities on the public interest including the environment, employment, communities, stakeholders, and society.

Corrective and Preventive Ac-tions

Corrective Action - Action taken to eliminate the causes of an existing nonconformity or other undesirable situation in order to prevent recurrence. Preventive Action - Action taken to eliminate the causes of a potential nonconformity or other undesirable situation in order to prevent occurrence.

C-TPAT The Customs-Trade Partnership Against Terrorism (C-TPAT) is a voluntary supply chain security program led by U.S. Customs and Border Protection (CBP) and fo-cused on improving the security of private companies' supply chains with respect to terrorism.

Cum Start Date The date that the customer specifies he will begin counting. Used in a cum-based system.

Cum-Based System

A system that uses the cumulative quantity received and cumulative quantity shipped to calculate net quantities required and past due quantities.

Cumulative Quantities (CUMS)

A running total as a count of parts shipped or received in a series or sequence of shipments.

Customer Re-quirements

The requirements or specifications from the original equipment manufacturer (typi-cally the automobile company).

Cycle Counting A method of auditing inventory accuracy by counting only specified parts/material on a predetermined schedule

DELFOR UN/EDIFACT standard for the delivery forecast with release capabilities.

Delivery Order Reference or Number

A number used for tracking an order (represents a quantity ordered and a delivery or ship date).

DELJIT UN/EDIFACT standard for the Delivery Just-in-Time material release.

Demand Varia-bility

Fluctuations in demand from one release to another for the same period.

Demurrage 1. Holding a ship, freight car, or other cargo conveyance during loading or unloading beyond the scheduled time of departure. 2. Compensation paid for such a delay.

DESADV DESADV EDIFACT EDI message for the Ship Notice Dispatch Advice. Message specifies details for goods dispatched or ready to be shipped.

Direct Marking An additive or deductive process to establish traceability.

Dunnage Packaging material that protects the product during transit.

ECCN Export Control Classification Number

EDI abbreviation, Electronic Data Interchange

EDIFACT EDI for Administration, Commerce, and Transport. A set of United Nation rules for electronic data interchange.

Electronic Communication

Conducting business electronically via traditional EDI technologies or online by the internet.


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Electronic Data Interchange (EDI)

The computer-to-computer exchange of formatted data between trading partners in a standard format and syntax (e.g., ANSI ASC X12, UN/EDIFACT, VDA).

Enterprise Re-source Plan-ning (ERP)

Software that integrates internal and external management information across an entire organization, embracing finance/accounting, manufacturing, sales and service.

ERP abbreviation, Enterprise Resource Planning

ETA Estimated time of arrival

ETD estimated time of departure

EU abbreviation, European Union

EUR1-docu The EUR 1 certificate is a preferential document for goods that are produced inside the EU and which fulfil conditions in the various origin protocols concluded with des-tination countries.

ex1, ABD Export Accompanying Document

FCA Free Carrier, delivery conditions

FCL Full Container Load

FIFO abbreviation, First In First Out

Finished Goods / Parts Invento-ry

Produced items, ready for transfer to the customer.

First in First Out (FIFO)

Inventory management process ensuring that the first received is the first used.

FSC abbreviations: Fuel Surcharge. Fuel cost added to the regular agreed transport costs depending on market fluctuation.

G/W Gross weight

HAWB/HBL House Air Way Bill, A bill of lading issued by a freight forwarder

HTS Harmonized Tariff System

INCOTERM International Commercial Terms

Internal Customer

The next process, operation or function within an organization.

Internal Supp-lier

The previous process, operation or function within an organization.

INV# number Invoice number is issued when you used the CCL service

Inventory Material, supplies and/or finished goods held for future use or sale. Inventory buffers the production process against the uncertainty of demand, the variability of the pro-cess, and the cycle time of the process.

Inventory Transactions

Inventory transactions document the quantitative change in inventory due to a busi-ness event or transaction (e.g., supplier receipt). In addition to the inventory impact of the event (i.e., the actual receipt quantity of a part), inventory transactions also record contextual information about the event. In the case of a supplier receipt, con-textual information could include the supplier, date/time of the receipt, part lot num-ber, etc.

IPPC International Plant Protection Convention

ISO/TS16949 A quality management system that provides for continual improvement, emphasizing defect prevention and the reduction of variation and waste in the supply chain. ISO/TS16949 applies to the design/development, production and, when relevant, installation and servicing of automotive-related products. It is based on ISO9001.

ISPM 15 stan- International Standards For Phytosanitary Measures No. 15


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JIS abbreviation, Just In Sequence

Kanban A pull replenishment system used at a stock point in which a supply batch is ordered based upon a usage of a previous batch.

Key Perfor-mance Indica-tor (KPI)

Financial and non-financial metrics used to help an organization define and measure progress toward organizational goals.

KLT abbreviation, Kleinladungsträger, Standardized small load carrier

KPI abbreviation, Key Performance Indicator

Lead Logistics Provider (LLP)

A logistics operator contracted to manage material flow between supplier and cus-tomer. Also referred to as 3rd Party Logistics Provider.

Lead Time 1. The time interval between the conception or designing of a product and its actual production. 2. The time interval between the placing of an order and the delivery of the product or service

Lean Identifying and eliminating any process or activity within the manufacturing system that the customer will not pay for which may be regarded as non-added value or waste.

LLP abbreviation, Lead Logistics Provider

Logistics The process of planning, implementing and controlling the efficient, effective flow and storage of goods, services and related information from point of origin to point of consumption for the purpose of conforming to customer requirements.

Logistics In an industrial context, the art and science of obtaining, producing and distributing material and product in the proper place and proper quantities.

Logistics Ser-vice Provider (LSP)

Party providing logistics services, such as warehousing, repacking products, distribu-tion, assembly, sequencing, and cross docking

Lot A quantity of homogeneous material either manufactured or received.

Master Label A label used to identify and summarize the contents of a multiple pack or unit load of common items (sharing a single part number), such as a pallet.

Master Produc-tion Schedule (MPS)

An aggregation of independent material requirements used as input to the Material Requirements Planning process.

Material Autho-rization

The amount of material that the customer is authorizing a supplier to either purchase (RAW) or produce (FAB). If the customer should cancel this order, the customer will pay the supplier for any material that the customer authorized. It is important for the balance-out process to track the highest value of RAW and FAB authorizations

Material Flow Diagram

A graphic representation of a material flow process.

Material Requi-rements Plan-ning (MRP)

A time-phased replenishment system to support production and/or manufacturing processes. It is generally identified with material/inventory control processes.

MC abbreviation, Mercosur

MMOG Material Management Operations Guideline / Logistics Evaluation; URL-link: https://www.vda.de/en/Search-Results.html?q=mmog

MMOG/LE Materials Management Operations Guidelines/Logistics Evaluation

MRO abbreviation, Maintenance, Repair, and Operating Supplies – Purchased items not included into the finished product.

MRP abbreviation, Material Requirements Planning


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NAFTA North American Free Trade Agreement

NAO abbreviation, North America Organization

Non Applicable (N/A)

N/A or n/a is, a common abbreviation for not available or not applicable, used to indicate the deliberate omission of information from a table or listing.

Non Applicable Criterion(NAC)

A criterion that has been identified by the assessor as being not applicable to the organization being assessed.

Obsolescence Out-of-date material designated for disposal. Obsolete material should be controlled in a manner similar to nonconforming product (e.g. Corrective and Preventive Action taken).

ODETTE Organization for Data Exchange by Tele Transmission in Europe

OEM An original equipment manufacturer or OEM is typically a company which uses a component made by a second company in its own product, or sells the product of the second company under its own brand.

Organization A group of people and facilities with an arrangement of responsibilities, authorities and relationships (e.g., corporation, company, firm, institution or association.)

PAP abbreviation, Production Part Approval Process

Partial Lot The amount left over from a production run that is insufficient to fill a container or package to the customer’s required ship quantity.

Performance-to-schedule

A performance measurement that represents the percentage of on-time deliveries to the customer.

Perpetual In-ventory

1. The inventory as represented in computer records, used to reconcile against phys-ical inventory. 2. A structured approach to taking a physical inventory and then rec-onciling to computer records, followed where necessary by corrective action. The accuracy of the data is used as a performance metric.

PFMEA A methodology for assessing the weaknesses of production processes and the po-tential effects of process failures on the product being produced.

Phase out The final quantity required by a customer before the item is discontinued from pro-duction.

Physical Inven-tory

Physical inventory is a process where an organization physically counts its entire inventory. A physical inventory may be mandated by financial accounting rules or the tax regulations to place an accurate value on the inventory, or the organization may need to count inventory so component parts or raw materials can be restocked. Or-ganizations may use several different tactics to minimize the disruption caused by physical inventory.

Poka-yoke The practice of designing products or processes in a manner that prevents or mini-mizes the probability of human or mechanical error.

Portal / Web Portal

A web based Portal is an Internet-based solution provided by an organization for sub suppliers. This solution provides access, with limited human interaction, to the or-ganization's Supply chain related data. For example, the sub supplier can view as well as download forecast and schedule information and upload or manually enter ASN data. These solutions often provide access or viewing to other supply chain related data such as performance data, invoices, consigned inventory, bar code la-bels, etc.

PPAP A generic part qualification process used to determine if all customer requirements are understood by a supplier and if the process has the potential to produce product meeting requirements on a production basis.

Pre-Carriage Road transport / Transport from supplier location to first point of consolidation

Premium Frei-ght

Extra costs or charges incurred additional to contracted delivery. NOTE This can be caused by method, quantity, unscheduled or late deliveries, etc.

Pre-Production Manufacture or assembly using production parts and processes prior to continuous


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scheduled output.

Problem Sol-ving

A structured, repeatable process where the root cause(s) of the problem is identified and a corrective or preventive action is implemented.

Procedure Documented processes that are normally used when work affects more than one function or department of an organization.

Process The combination of people, equipment, materials, methods, measurement and envi-ronment that produce output – a given product or service. A process can involve any aspect of the business. “6M’s” is a catch phrase sometimes used to describe a pro-cess: Man, Material, Method, Machine, Mother Nature, and Measurement.

Product Part Approval Pro-cess (PPAP)

Generic requirements for production part approval for all production and service commodities, including bulk materials. It applies equally whether parts are produced internally or externally by outside suppliers.

Product Reali-zation

Product realization refers to the interconnected processes that are used throughout all product life cycle phases and result in high quality products. The process of de-sign for both product and process as defined within ISO/TS16949.

Production The physical process where value added activity takes place.

Production Part Manufactured at the production site using the production tooling, gaging, process, materials, operators, environment, and process settings, e.g., feeds/speeds/cycle times/pressures/temperatures.

Pull System Method of ordering where a fixed stock is held for every item and orders are issued for the immediate replacement of any items that are removed from stock.

Quality Ma-nagement Sys-tem (QMS)

Quality Management System - ISO/TS16949, in conjunction with ISO9001 defines the approach to quality management for the design and development, production and when relevant, installation and service of automotive related products. ISO/TS16949 represents the new global quality management requirements for the automotive sector and replaces QS9000, VDA6.1, AVSQ and EAQF as automotive requirements.

Quality Opera-ting System (QOS)

QOS is a systematic, disciplined approach that uses standardized tools and methods to manage a business and achieve ever-increasing levels of customer satisfaction

R.O.C. Republic of China

Receiving Discrepancies

Variance between documented receipts and physical receipts.

Release An order of material against a blanket purchase order. A release tells the supplier what, when, how much, and to whom to ship. Some common EDI documents used for releasing are the X12 830, the EDIFACT DELFOR, and the X12 862.

Returnable Container

Shipping container of any material designed to be used for more than one shipment.

RFID Radio Frequency Identification - Systems that read and or write data to RF tags that are present in a radio frequency field projected from RF reading / writing equipment.

Risk Manage-ment

The techniques used to minimize and prevent accidental loss to a business.

Root Cause The assignable source of variation that affects all the individual values of the process output and /or phenomena being studied.

Routings Information detailing the method of manufacturing of a particular item. It includes (at a minimum) the operations to be performed, the work centers involved and the standards for setup and run time. In some companies, the routing also includes in-formation on tooling, operator skill levels, inspection operations and testing require-ments

RRC Registration Reason Code


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Salvage Disposition for material (i.e., rework, reuse, or recycle).

Schedule A document initially provided by the customer defining their requirements in terms of product number, delivery quantity and date. This is often translated using an internal scheduling system to create an internal schedule / manufacturing plan.

Scrap Rate A predictable percentage of raw materials rejected from use in a manufactured prod-uct.

Self Assess-ment

A method by which an organization, company, division (or other) compares their standard practices against a requirement or standard.

Self-Billing The customer issues the "invoice" (credit note) to the carrier and not the carrier to the customer. It is based on agreed rates between both parties.

Service Parts Parts used for the repair or maintenance of an assembled product. Also known as: repair parts, spare parts.

Shipment Door-to-door transportation of goods send from one supplier/pick up location to one consignee/delivery location. Sometimes the word "Consignment" is used to describe this process as well.

Shipment Iden-tification Num-ber (SID)

1. The control ID number assigned to an ASN transaction. 2. A number used by Customs to identify, in a single number, the shipment crossing the border.

SLC Small load carrier

Storage Locati-on

The interim location where material is kept in inventory between the receiving dock and point of use.

Strategy The method by which organizations plan to achieve business objectives.

Sub Supplier A supplier to the tier 1, either directly or indirectly.

Supplier Provider of production materials, or production or service parts, assemblies, heat treating, welding, painting, plating or other finishing services directly to an organiza-tion supplying the OEM or other customers.

Supplier Schedules

A process to provide suppliers with timed customer material requirements infor-mation.

Supply Chain All suppliers and the vehicle manufacturer that represent the flow of raw materials and finished products that go into the vehicles sold by the vehicle manufacturers.

Supply Chain Management (SCM)

The design, planning, execution, control, and monitoring of supply chain activities with the objective of creating net value, building a competitive infrastructure, leverag-ing world-wide logistics, synchronizing supply with demand, and measuring perfor-mance globally.

SWOT Analysis A tool that identifies the strengths, weaknesses, opportunities and threats of an or-ganization. Specifically, SWOT is a basic, straightforward model that assesses what an organization can and cannot do as well as its potential opportunities and threats. Once the SWOT is completed, the analysis determines what may assist the firm in accomplishing its objectives, and what obstacles must be overcome or minimized to achieve desired results.

T1 Transitdocument

Third Party A service provider that interfaces between the supplier and customer to modify the packaging and/or provide a value added process to the product.

Throughput Time

The elapsed time from when material starts being used in a process until the product is finished, either through a plant or through a production network.

Tier The level of supplier (organization) in relationship to the original equipment manufac-turer final assembly plant.

Tier 1…n Tier Supplier Suppliers are, at times, referred to as Tier n suppliers, where n is a number from 1 to 3 and represents the closeness of the supplier to the vehicle manufacturer when tracking the supply of parts.


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Transit Time The elapsed time from shipping dock to receiving dock.

TREAD The TREAD Act was enacted on November 1, 2000, as a direct consequence of hearings before the Committee on Energy and Commerce on the safety of tires and related matters.

Trunkload Transport (road) between x-dock and final customer (destination)

Value Added Activities or operations for which a customer would be willing to pay, if given the option.

VAT ID value added tax identification

VDA abbreviation, Verband der Automobilindustrie (German Automobile Industry Associa-tion)

Vendor Mana-ged Inventory

The practice of customers making suppliers responsible for determining order size and timing, usually based on receipt of inventory data. Its goal is to increase inven-tory turns and reduce stock outs.

Verifying As-sessor

An individual or third party who confirms that the assessment has been correctly conducted by the assessor and the results are a true reflection of the status of the organization.

Vision The target for the organization, e.g. what/where you want the organization to be.

Visual Ma-nagement

The use of signs, colors, symbols, lights that are readily apparent and can be easily understood. This information can be used to identify, instruct, or indicate that normal or abnormal conditions exist and that action may be required. Good visual management needs no interpretation and provokes a reaction.

Waste To use, consume, spend, or expend thoughtlessly or carelessly.

Way bill, UIC The waybill is a detailed document consisting of instructions relating to the shipment of a consignment of goods. Its issued by a carrier.

Web EDI EDI Web Services – is an internet based communication protocol used to exchange data in an agreed format and structure, (XML,EDIFACT,VDA are examples of an agreed format. A web EDI service does not provide any human interfaces for interac-tion.

Window Time The time agreed to by the customer and supplier for the loading of outbound con-veyance or unloading of inbound conveyance.

WIP abbreviation, Work in Process

Work in Pro-cess (WIP)

Any product on which value added activity has taken place but the product is not yet in its finished form.

Workplace Or-ganization (5C/5S)

A Five-step technique used to stabilize, maintain, and improve the safest and best work environment. The technique aims at separating the essential from the non-essential and at designating specific locations for all essential items within the work area using signs, colors, lines and symbols (see also Visual Management).

X-Dock Location (Warehouse) which is used to transload shipments from one truck to anoth-er. Other term used : HUB

Table 5: Glossary


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14 List of Appendices

Chapter Appendix Link

3� Exchange of Information and Data�

EDI- BENTELER Group Parameters o Parameter_Agreement_Supplier.docx www.benteler.com/fileadmin/user_upload/benteler_com/Purchase/documents/EDI/Parameter_Agreement_Supplier.docx

Forecast Delivery Instruction (LAB)

o BENTELER_vda4905.pdf http://www.benteler.com/fileadmin/user_upload/bent-ler_com/Purchase/documents/Benteler_vda4905.pdf

o BENTELER_ASC_X12_830.pdf http://www.benteler.com/fileadmin/user_upload/benteler_com/Purchase/documents/Benteler_ASC_X12_830.pdf

o BENTELER_edifact_delfor_d97a_europe.pdf http://www.benteler.com/fileadmin/user_upload/benteler_com/Purchase/documents/Benteler_edifact_delfor_d97a_europe.pdf

o BENTELER_EDIFACT_DELFOR_D97a_NAO.pdf http://www.benteler.com/fileadmin/user_upload/benteler_com/Purchase/documents/Benteler_EDIFACT_DELFOR_D97a_NAO.pdf

Daily Call-Off


o BENTELER_EDIFACT_DELJIT_D97a_NAO.pdf http://www.benteler.com/fileadmin/user_upload/benteler_com/Purchase/documents/Benteler_EDIFACT_DELJIT_D97a_NAO.pdf

Dispatch Call-Off - Pickup-Process (PUS)

o BENTELER_EDIFACT_DELJIT_PUS.pdf http://www.benteler.com/fileadmin/user_upload/benteler_com/Purchase/documents/Benteler_EDIFACT_DELJIT_PUS.pdf

Single Purchase Orders o BENTELER_EDIFACT_ORDERS_D00A.pdf http://www.benteler.com/fileadmin/user_upload/benteler_com/Purchase/documents/EDI/EDIFACT_ORDRSP_D_00A_for_Benteler_supplier.pdf

Delivery Notes and Transport data (ASN)

o BENTELER_VDA4913.pdf http://www.benteler.com/fileadmin/user_upload/benteler_com/Purchase/documents/Benteler_VDA4913.pdf

o BENTELER_EDIFACT_DESADV_D97a_europe.pdf http://www.benteler.com/fileadmin/user_upload/benteler_com/Purchase/documents/Benteler_EDIFACT_DESADV_D97a_europe.pdf

o BENTELER_EDIFACT_DESADV_D97A_nao.pdf http://www.benteler.com/fileadmin/user_upload/benteler_com/Purchase/documents/Benteler_EDIFACT_DESADV_D97A_nao.pdf


Material move-ments/Consumption/Stock infor mation

o BENTELER_EDIFACT_INVRPT_D97A.pdf http://www.benteler.com/fileadmin/user_upload/benteler_com/Purchase/documents/Benteler_EDIFACT_INVRPT_D97A.pdf

Credit Memos o BENTELER_EDIFACT_INVOIC_D00A.pdf http://www.benteler.com/fileadmin/user_upload/benteler_com/Purchase/documents/Benteler_EDIFACT_INVOIC_D00A.pdf

Technical acknowledgements of re-ceipt

o BENTELER_EDIFACT_CONTRL_D97A.pdf http://www.benteler.com/fileadmin/user_upload/benteler_com/Purchase/documents/Benteler_EDIFACT_CONTRL_D97A.pdf


4� Transport Requirement

Transport Requirements

5� General Customs requirements, Supplier Declaration, Preferential Movement Certificates

Global Customs and Trade

6� Packaging Packaging

7� Logistics Quality Logistics Quality

8 Labelling Labelling

11 Plant Specific Requirements

Logistics Agreement

12� Logistics Contacts

Contact data emergencies

Table 6: List of Appendices


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15 List of figures

Figure 1: Overview of related logistics documents ........................................................................................4�

Figure 2: IPPC – Label ............................................................................................................................... 12�

Figure 3: IPPC – Label on pallet ................................................................................................................ 13�

Table 1: Export Control ............................................................................................................................... 10�

Table 2: Commercial Invoice Requirements (Brazil) .................................................................................. 16�

Table 3: Labelling Methods ........................................................................................................................ 20�

Table 4: Plant Specific Requirements ........................................................................................................ 23�

Table 5: Glossary ....................................................................................................................................... 33�

Table 6: List of Appendices ........................................................................................................................ 34�

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5. Guideline for customs, goods origin and export control

5.1. For all questions and instructions arising in connection with customs duties,

goods origin and export control, the SUPPLIER shall establish contact with the

competent customs department of BENTELER.

5.2. The SUPPLIER shall support BENTELER with any means necessary to

reduce or to minimize the customs duties incurred. The SUPPLIER shall be liable for all

damages which are traceable to non-compliance with regulatory provisions governing

customs duties, goods origin and export control.

5.3. For customs purposes, the SUPPLIER shall include a commercial invoice in

German or in English language with the shipping documents accompanying the goods. In

the event of any deliveries subject to customs duty, the following are to be reported in

separate invoices, separately in each instance:

• expenses not contained in the price (e.g. commissions, brokers’ fees, license expenses, expenses for fabrication materials, supplies, tool expenses of the SUPPLIER);

• expenses contained in the price (e.g. assembly and freight expenses)

5.4. Even in the event of no-charge deliveries, a customs invoice with a realistic

value specification and the notice “For Customs Purposes Only” is required. The reason

for the no-charge delivery (e.g. shipment of samples at no charge) is to be specified on

the invoice or on the delivery slip.

5.5. The SUPPLIER has to advise BENTELER about any approval obligations

regarding the (re-) exports of ordered goods per German, European and U.S. export and

customs regulations. The SUPPLIER must include the following data in its invoices under

the respective goods line items:

• the export listing number in accordance with attachment AL to the German Foreign Trade Regulation,

• for U.S. goods, the ECCN (Export Control Classification Number) in accordance with U.S. Export Administration Regulations (EAR),

• the commercial political origin of its goods and components of its goods, including technology and software and a statement on preference origin,

• the statistical goods’ number (HS-Code) of its goods, in addition to a contact person in its company to clarify any of BENTELER’s further questions.

Additionally, upon request, the SUPPLIER agrees to communicate in writing to

BENTELER’s authorized person further foreign trade data on goods ordered and its

components. Any changes of the above data shall be forwarded in writing without any

delay (prior to shipment of goods concerned) to BENTELER’s authorized person.

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payment of customs duties, taxes, or other duties, such shall be limited to the payment of

the usual customs duties, taxes, and other duties. The SUPPLIER shall be obligated to

bear any and all extraordinary customs duties, taxes, and other duties, e.g., customs

duties penalties or anti-dumping duties, unless the procurement location was prescribed

to the SUPPLIER by BENTELER. The SUPPLIER shall be obligated to provide

BENTELER upon demand the required documents for reimbursement of customs duties,

taxes, or other duties. No goods shall be allowed to be introduced into the EU territorial

area without prior issuance of a written customs clearance order by the respective

customs department of BENTELER.

5.7. The SUPPLIER shall be obligated to furnish for its goods to be delivered a

verification of the goods origin as contemplated under commercial law and, if present, a

verification of its preferential origin. The country specification of the goods origin is to be

effected in the form of the ISO Alpha-2 code. Upon BENTELER’s demand, the origin is to

be verified by means of a certificate of origin.

5.8. For deliveries within the EU, the individual SUPPLIER declaration shall

generally service as preference verification. Such is to be provided by the SUPPLIER on

the invoice for the respective shipment, if not stipulated otherwise with BENTELER (the

associated HS code is to be provided here as well).

5.9. The SUPPLIER is obligated to furnish a long-term Supplier’s declaration for

goods having preferential origin properties under the implementation act

(Durchführungsrechtsakt) of the Union Customs Code Annex 22-16 – IA. This declaration

is to be submitted to BENTELER once per year. The SUPPLIER shall be liable for all

damages which arise from providing the SUPPLIER declaration with delay or not in due

form.

5.10. These long-term Supplier declarations, including the enclosed lists concerning

the placement of the goods, are to be submitted to BENTELER unsolicited before the first

delivery and with the beginning of each new calendar year, in the original, hand-signed

by the SUPPLIER.

5.11. In case the SUPPLIER declarations or the aforementioned invoices are

generated by computer, BENTELER shall waive the requirement of handwritten

signature. In these cases, however, the SUPPLIER shall be liable for each SUPPLIER

declaration in accordance with Art. 63 para. 3 IA in such a manner as though the

SUPPLIER had signed them by hand. Upon BENTELER’s demand, the SUPPLIER shall

substantiate the preference specification by means of an information sheet INF 4.

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ISPM No. 15

INTERNATIONAL STANDARDS FOR PHYTOSANITARY MEASURES

Revision of ISPM No. 15

REGULATION OF WOOD PACKAGING MATERIAL IN INTERNATIONAL TRADE

(2009)

© FAO 2009

Regulation of wood packaging material in international trade ISPM No. 15

International Standards for Phytosanitary Measures 3

CONTENTS

INTRODUCTION

SCOPE

ENVIRONMENTAL STATEMENT

REFERENCES

DEFINITIONS

OUTLINE OF REQUIREMENTS

REQUIREMENTS

1. Basis for Regulation

2. Regulated Wood Packaging Material

2.1 Exemptions

3. Phytosanitary Measures for Wood Packaging Material

3.1 Approved phytosanitary measures

3.2 Approval of new or revised treatments

3.3 Alternative bilateral arrangements

4. Responsibilities of NPPOs

4.1 Regulatory considerations

4.2 Application and use of the mark

4.3 Treatment and marking requirements for wood packaging material that is reused, repaired or

remanufactured

4.3.1 Reuse of wood packaging material

4.3.2 Repaired wood packaging material

4.3.3 Remanufactured wood packaging material

4.4 Transit

4.5 Procedures upon import

4.6 Phytosanitary measures for non-compliance at point of entry

ANNEX 1

Approved treatments associated with wood packaging material

ANNEX 2

The mark and its application

APPENDIX 1

Examples of methods of secure disposal of non-compliant wood packaging material



INTRODUCTION

SCOPE

This standard describes phytosanitary measures that reduce the risk of introduction and spread of quarantine

pests associated with the movement in international trade of wood packaging material made from raw wood.

Wood packaging material covered by this standard includes dunnage but excludes wood packaging made

from wood processed in such a way that it is free from pests (e.g. plywood).

The phytosanitary measures described in this standard are not intended to provide ongoing protection from

contaminating pests or other organisms.

ENVIRONMENTAL STATEMENT

Pests associated with wood packaging material are known to have negative impacts on forest health and

biodiversity. Implementation of this standard is considered to reduce significantly the spread of pests and

subsequently their negative impacts. In the absence of alternative treatments being available for certain

situations or to all countries, or the availability of other appropriate packaging materials, methyl bromide

treatment is included in this standard. Methyl bromide is known to deplete the ozone layer. A CPM

Recommendation on the Replacement or reduction of the use of methyl bromide as a phytosanitary measure

(2008) has been adopted in relation to this issue. Alternative treatments that are more environmentally

friendly are being pursued.

REFERENCES

Consignments in transit, 2006. ISPM No. 25, FAO, Rome.

Export certification system, 1997. ISPM No. 7, FAO, Rome.

Glossary of phytosanitary terms, 2008. ISPM No. 5, FAO, Rome.

Guidelines for a phytosanitary import regulatory system, 2004. ISPM No. 20, FAO, Rome.

Guidelines for inspection, 2005. ISPM No. 23, FAO, Rome.

Guidelines on notification of non-compliance and emergency action, 2001. ISPM No. 13, FAO, Rome.

ISO 3166-1-alpha-2 code elements (http://www.iso.org/iso/english_country_names_and_code_elements).

International Plant Protection Convention, 1997. FAO, Rome.

Phytosanitary treatments for regulated pests, 2007. ISPM No. 28, FAO, Rome.

Replacement or reduction of the use of methyl bromide as a phytosanitary measure, 2008. CPM

Recommendation, FAO, Rome.

The Montreal Protocol on Substances that Deplete the Ozone Layer, 2000. Ozone Secretariat, United

Nations Environment Programme. ISBN: 92-807-1888-6 (http://www.unep.org/ozone/pdfs/Montreal-

Protocol2000.pdf).

DEFINITIONS

Definitions of phytosanitary terms used in this standard can be found in ISPM No. 5 (Glossary of

phytosanitary terms, 2008).

OUTLINE OF REQUIREMENTS

Approved phytosanitary measures that significantly reduce the risk of pest introduction and spread via wood

packaging material consist of the use of debarked wood (with a specified tolerance for remaining bark) and

the application of approved treatments (as prescribed in Annex 1). The application of the recognized mark

(as prescribed in Annex 2) ensures that wood packaging material subjected to the approved treatments is

readily identifiable. The approved treatments, the mark and its use are described.

The National Plant Protection Organizations (NPPOs) of exporting and importing countries have specific

responsibilities. Treatment and application of the mark must always be under the authority of the NPPO.

NPPOs that authorize the use of the mark should supervise (or, as a minimum, audit or review) the

application of the treatments, use of the mark and its application, as appropriate, by producer/treatment

providers and should establish inspection or monitoring and auditing procedures. Specific requirements

apply to wood packaging material that is repaired or remanufactured. NPPOs of importing countries should

accept the approved phytosanitary measures as the basis for authorizing entry of wood packaging material

without further wood packaging material-related phytosanitary import requirements and may verify on

import that the requirements of the standard have been met. Where wood packaging material does not

ISPM No. 15 Regulation of wood packaging material in international trade

6 International Standards for Phytosanitary Measures

comply with the requirements of this standard, NPPOs are also responsible for measures implemented and

notification of non-compliance, as appropriate.



REQUIREMENTS

1. Basis for Regulation

Wood originating from living or dead trees may be infested by pests. Wood packaging material is frequently

made of raw wood that may not have undergone sufficient processing or treatment to remove or kill pests

and therefore remains a pathway for the introduction and spread of quarantine pests. Dunnage in particular

has been shown to present a high risk of introduction and spread of quarantine pests. Furthermore, wood

packaging material is very often reused, repaired or remanufactured (as described in section 4.3). The true

origin of any piece of wood packaging material is difficult to determine, and thus its phytosanitary status

cannot easily be ascertained. Therefore the normal process of undertaking pest risk analysis to determine if

measures are necessary, and the strength of such measures, is frequently not possible for wood packaging

material. For this reason, this standard describes internationally accepted measures that may be applied to

wood packaging material by all countries to reduce significantly the risk of introduction and spread of most

quarantine pests that may be associated with that material.

2. Regulated Wood Packaging Material

These guidelines cover all forms of wood packaging material that may serve as a pathway for pests posing a

pest risk mainly to living trees. They cover wood packaging material such as crates, boxes, packing cases,

dunnage1, pallets, cable drums and spools/reels, which can be present in almost any imported consignment,

including consignments that would not normally be subject to phytosanitary inspection.

2.1 Exemptions

The following articles are of sufficiently low risk to be exempted from the provisions of this standard2:

- wood packaging material made entirely from thin wood (6 mm or less in thickness)

- wood packaging made wholly of processed wood material, such as plywood, particle board, oriented

strand board or veneer that has been created using glue, heat or pressure, or a combination thereof

- barrels for wine and spirit that have been heated during manufacture

- gift boxes for wine, cigars and other commodities made from wood that has been processed and/or

manufactured in a way that renders it free of pests

- sawdust, wood shavings and wood wool

- wood components permanently attached to freight vehicles and containers.

3. Phytosanitary Measures for Wood Packaging Material

This standard describes phytosanitary measures (including treatments) that have been approved for wood

packaging material and provides for the approval of new or revised treatments.

3.1 Approved phytosanitary measures

The approved phytosanitary measures described in this standard consist of phytosanitary procedures

including treatments and marking of the wood packaging material. The application of the mark renders the

use of a phytosanitary certificate unnecessary as it indicates that the internationally accepted phytosanitary

measures have been applied. These phytosanitary measures should be accepted by all National Plant

Protection Organizations (NPPOs) as the basis for authorizing the entry of wood packaging material without

further specific requirements. Required phytosanitary measures beyond an approved measure as described in

this standard require technical justification.

1 Consignments of wood (i.e. timber/lumber) may be supported by dunnage that is constructed from wood of the same

type and quality and that meets the same phytosanitary requirements as the wood in the consignment. In such cases, the

dunnage may be considered as part of the consignment and may not be considered as wood packaging material in the

context of this standard. 2 Not all types of gift boxes or barrels are constructed in a manner that renders them pest free, and therefore certain

types may be considered to be within the scope of this standard. Where appropriate, specific arrangements related to

these types of commodities may be established between importing and exporting NPPOs.



The treatments described in Annex 1 are considered to be significantly effective against most pests of living

trees associated with wood packaging material used in international trade. These treatments are combined

with the use of debarked wood for construction of wood packaging, which also acts to reduce the likelihood

of reinfestation by pests of living trees. These measures have been adopted based on consideration of:

- the range of pests that may be affected

- the efficacy of the treatment

- the technical and/or commercial feasibility.

There are three main activities involved in the production of approved wood packaging material (including

dunnage): treating, manufacturing and marking. These activities can be done by separate entities, or one

entity can do several or all of these activities. For ease of reference, this standard refers to producers (those

that manufacture the wood packaging material and may apply the mark to appropriately treated wood

packaging material) and treatment providers (those that apply the approved treatments and may apply the

mark to appropriately treated wood packaging material).

Wood packaging material subjected to the approved measures shall be identified by application of an official

mark in accordance with Annex 2. This mark consists of a dedicated symbol used in conjunction with codes

identifying the specific country, the responsible producer or treatment provider, and the treatment applied.

Hereafter, all components of such a mark are referred to collectively as “the mark”. The internationally

recognized, non-language-specific mark facilitates identification of treated wood packaging material during

inspection prior to export, at the point of entry, or elsewhere. NPPOs should accept the mark as referred to in

Annex 2 as the basis for authorizing the entry of wood packaging material without further specific

requirements.

Debarked wood must be used for the construction of wood packaging material, in addition to application of

one of the adopted treatments specified in Annex 1. A tolerance for remaining bark is specified in Annex 1.

3.2 Approval of new or revised treatments

As new technical information becomes available, existing treatments may be reviewed and modified, and

new alternative treatments and/or treatment schedule(s) for wood packaging material may be adopted by the

Commission on Phytosanitary Measures (CPM). ISPM No. 28 (Phytosanitary treatments for regulated pests,

2007) provides guidance on the IPPC’s process for approval of treatments. If a new treatment or a revised

treatment schedule is adopted for wood packaging material and incorporated into this ISPM, material already

treated under the previous treatment and/or schedule does not need to be re-treated or re-marked.

3.3 Alternative bilateral arrangements

NPPOs may accept measures other than those listed in Annex 1 by bilateral arrangement with their trading

partners. In such cases, the mark shown in Annex 2 must not be used unless all requirements of this standard

have been met.

4. Responsibilities of NPPOs

To meet the objective of preventing the introduction and spread of pests, exporting and importing contracting

parties and their NPPOs have responsibilities (as outlined in Articles I, IV and VII of the IPPC). In relation

to this standard, specific responsibilities are outlined below.

4.1 Regulatory considerations

Treatment and application of the mark (and/or related systems) must always be under the authority of the

NPPO. NPPOs that authorize use of the mark have the responsibility for ensuring that all systems authorized

and approved for implementation of this standard meet all necessary requirements described within the

standard, and that wood packaging material (or wood that is to be made into wood packaging material)

bearing the mark has been treated and/or manufactured in accordance with this standard. Responsibilities

include:

- authorization, registration and accreditation, as appropriate

- monitoring treatment and marking systems implemented in order to verify compliance (further

information on related responsibilities is provided in ISPM No. 7: Export certification system, 1997)

- inspection, establishing verification procedures and auditing where appropriate (further information



is provided in ISPM No. 23: Guidelines for inspection, 2005).

The NPPO should supervise (or, as a minimum, audit or review) the application of the treatments, and

authorize use of the mark and its application as appropriate. To prevent untreated or insufficiently/incorrectly

treated wood packaging material bearing the mark, treatment should be carried out prior to application of the

mark.

4.2 Application and use of the mark

The specified marks applied to wood packaging material treated in accordance with this standard must

conform to the requirements described in Annex 2.

4.3 Treatment and marking requirements for wood packaging material that is reused, repaired or

remanufactured

NPPOs of countries where wood packaging material that bears the mark described in Annex 2 is repaired or

remanufactured have responsibility for ensuring and verifying that systems related to export of such wood

packaging material comply fully with this standard.

4.3.1 Reuse of wood packaging material

A unit of wood packaging material that has been treated and marked in accordance with this standard and

that has not been repaired, remanufactured or otherwise altered does not require re-treatment or re-

application of the mark throughout the service life of the unit.

4.3.2 Repaired wood packaging material

Repaired wood packaging material is wood packaging material that has had up to approximately one third of

its components removed and replaced. NPPOs must ensure that when marked wood packaging material is

repaired, only wood treated in accordance with this standard is used for the repair, or wood constructed or

fabricated from processed wood material (as described in section 2.1). Where treated wood is used for the

repair, each added component must be individually marked in accordance with this standard.

Wood packaging material bearing multiple marks may create problems in determining the origin of the wood

packaging material if pests are found associated with it. It is recommended that NPPOs of countries where

wood packaging material is repaired limit the number of different marks that may appear on a single unit of

wood packaging material. Therefore NPPOs of countries where wood packaging material is repaired may

require the repaired wood packaging material to have previous marks obliterated, the unit to be re-treated in

accordance with Annex 1, and the mark then applied in accordance with Annex 2. If methyl bromide is used

for the re-treatment, the information in the CPM Recommendation on the Replacement or reduction of the

use of methyl bromide as a phytosanitary measure (2008) should be taken into account.

In circumstances where there is any doubt that all components of a unit of repaired wood packaging material

have been treated in accordance with this standard, or the origin of the unit of wood packaging material or its

components is difficult to ascertain, the NPPOs of countries where wood packaging material is repaired

should require the repaired wood packaging material to be re-treated, destroyed, or otherwise prevented from

moving in international trade as wood packaging material compliant with this standard. In the case of re-

treatment, any previous applications of the mark must be permanently obliterated (e.g. by covering with

paint or grinding). After re-treatment, the mark must be applied anew in accordance with this standard.

4.3.3 Remanufactured wood packaging material

If a unit of wood packaging material has had more than approximately one third of its components replaced,

the unit is considered to be remanufactured. In this process, various components (with additional reworking

if necessary) may be combined and then reassembled into further wood packaging material. Remanufactured

wood packaging material may therefore incorporate both new and previously used components.

Remanufactured wood packaging material must have any previous applications of the mark permanently

obliterated (e.g. by covering with paint or grinding). Remanufactured wood packaging material must be re-

treated and the mark must then be applied anew in accordance with this standard.



4.4 Transit

Where consignments moving in transit have wood packaging material that does not meet the requirements of

this standard, NPPOs of countries of transit may require measures to ensure that wood packaging material

does not present an unacceptable risk. Further guidance on transit arrangements is provided in ISPM No. 25

(Consignments in transit, 2006).

4.5 Procedures upon import

Since wood packaging materials are associated with most shipments, including those not considered to be the

target of phytosanitary inspections in their own right, cooperation by NPPOs with organizations not usually

involved with verification of whether the phytosanitary import requirements have been met is important. For

example, cooperation with Customs organizations and other stakeholders will help NPPOs in receiving

information on the presence of wood packaging material. This is important to ensure effectiveness in

detecting potential non-compliance of wood packaging material.

4.6 Phytosanitary measures for non-compliance at point of entry

Relevant information on non-compliance and emergency action is provided in sections 5.1.6.1 to 5.1.6.3 of

ISPM No. 20 (Guidelines for a phytosanitary import regulatory system, 2004), and in ISPM No. 13

(Guidelines on notification of non-compliance and emergency action, 2001). Taking into account the

frequent re-use of wood packaging material, NPPOs should consider that the non-compliance identified may

have arisen in the country of production, repair or remanufacture, rather than in the country of export or

transit.

Where wood packaging material does not carry the required mark, or the detection of pests provides

evidence that the treatment may not have been effective, the NPPO should respond accordingly and, if

necessary, an emergency action may be taken. This action may take the form of detention while the situation

is being addressed then, as appropriate, removal of non-compliant material, treatment3, destruction (or other

secure disposal) or reshipment. Further examples of appropriate options for actions are provided in Appendix

1. The principle of minimal impact should be pursued in relation to any emergency action taken,

distinguishing between the consignment traded and the accompanying wood packaging material. In addition,

if emergency action is necessary and methyl bromide is used by the NPPO, relevant aspects of the CPM

Recommendation on Replacement or reduction of the use of methyl bromide as a phytosanitary measure

(2008) should be followed.

The NPPO of the importing country should notify the exporting country, or the manufacturing country where

applicable, in cases where live pests are found. In such cases, where a unit of wood packaging material bears

more than one mark NPPOs should attempt to determine the origin of the non-compliant component(s) prior

to sending a notice of non-compliance. NPPOs are also encouraged to notify cases of missing marks and

other cases of non-compliance. Taking into account the provisions of section 4.3.2, it should be noted that

the presence of multiple marks on a single unit of wood packaging does not constitute non-compliance.

3 This need not necessarily be a treatment approved in this standard.



ANNEX 1

APPROVED TREATMENTS ASSOCIATED WITH WOOD PACKAGING MATERIAL

Use of debarked wood

Irrespective of the type of treatment applied, wood packaging material must be made of debarked wood. For

this standard, any number of visually separate and clearly distinct small pieces of bark may remain if they

are:

- less than 3 cm in width (regardless of the length) or

- greater than 3 cm in width, with the total surface area of an individual piece of bark less than 50

square cm.

For methyl bromide treatment the removal of bark must be carried out before treatment because the presence

of bark on the wood affects the efficacy of the methyl bromide treatment. For heat treatment, the removal of

bark can be carried out before or after treatment.

Heat treatment (treatment code for the mark: HT)

Wood packaging material must be heated in accordance with a specific time–temperature schedule that

achieves a minimum temperature of 56 °C for a minimum duration of 30 continuous minutes throughout the

entire profile of the wood (including at its core). Various energy sources or processes may be suitable to

achieve these parameters. For example, kiln-drying, heat-enabled chemical pressure impregnation,

microwave or other treatments may all be considered heat treatments provided that they meet the heat

treatment parameters specified in this standard.

Methyl bromide treatment (treatment code for the mark: MB)

Use of methyl bromide should be undertaken taking into account the CPM Recommendation Replacement or

reduction of the use of methyl bromide as a phytosanitary measure (2008). NPPOs are encouraged to

promote the use of alternative treatments approved in this standard.4

The wood packaging material must be fumigated with methyl bromide in accordance with a schedule that

achieves the minimum concentration-time product5 (CT) over 24 hours at the temperature and final residual

concentration specified in Table 1. This CT must be achieved throughout the wood, including at its core,

although the concentrations would be measured in the ambient atmosphere. The minimum temperature of the

wood and its surrounding atmosphere must be not less than 10 °C and the minimum exposure time must be

not less than 24 hours. Monitoring of gas concentrations must be carried out at a minimum at 2, 4 and 24

hours (in the case of longer exposure times and weaker concentrations, additional measurement should be

recorded at the end of fumigation).

Table 1: Minimum CT over 24 hours for wood packaging material fumigated with methyl bromide

Temperature CT (g·h/m3) over 24 h Minimum final

concentration (g/m3)

after 24 h

21 °C or above 650 24

16 °C or above 800 28

10 °C or above 900 32

One example of a schedule that may be used for achieving the specified requirements is shown in Table 2.

4 In addition, contracting parties to the IPPC may also have obligations under the Montreal Protocol on Substances that

deplete the Ozone Layer. 5 The CT product utilized for methyl bromide treatment in this standard is the sum of the product of the concentration

(g/m3) and time (h) over the duration of the treatment.



Table 2: Example of a treatment schedule that achieves the minimum required CT for wood packaging

material treated with methyl bromide (initial doses may need to be higher in conditions of high sorption or

leakage)

Minimum concentration (g/m3) at: Temperature Dosage

(g/m3) 2 h 4 h 24 h

21 °C or above 48 36 31 24

16 °C or above 56 42 36 28

10 °C or above 64 48 42 32

NPPOs shall ensure that the following factors are appropriately addressed by those involved in the

application of methyl bromide treatment under this standard:

1. Fans are used as appropriate during the gas distribution phase of fumigation to ensure that

equilibrium is reached and should be positioned to ensure that the fumigant is rapidly and effectively

distributed throughout the fumigation enclosure (preferably within one hour of application).

2. Fumigation enclosures are not loaded beyond 80% of their volume.

3. Fumigation enclosures are well sealed and as gas tight as possible. If fumigation is to be carried out

under sheets, these must be made of gas-proof material and sealed appropriately at seams and at

floor level.

4. The fumigation site floor is either impermeable to the fumigant or gas-proof sheets must be laid on

the floor.

5. Methyl bromide is often applied through a vaporizer (‘hot gassing’) in order to fully volatilize the

fumigant prior to its entry into the fumigation enclosure.

6. Methyl bromide treatment is not carried out on wood packaging material exceeding 20 cm in cross

section. Wood stacks need separators at least every 20 cm to ensure adequate methyl bromide

circulation and penetration.

7. When calculating methyl bromide dosage, compensation is made for any gas mixtures (e.g. 2%

chloropicrin) to ensure that the total amount of methyl bromide applied meets required dosage rates.

8. Initial dose rates and post-treatment product handling procedures take account of likely methyl

bromide sorption by the treated wood packaging material or associated product (e.g. polystyrene

boxes).

9. The measured temperature of the product or the ambient air (whichever is the lower) is used to

calculate the methyl bromide dose, and must be at least 10 °C (including at the wood core)

throughout the duration of the treatment.

10. Wood packaging material to be fumigated is not wrapped or coated in materials impervious to the

fumigant.

11. Records of methyl bromide treatments are retained by treatment providers, for a period of length

determined and as required by the NPPO, for auditing purposes.

NPPOs should recommend that measures be taken to reduce or eliminate emissions of methyl bromide to the

atmosphere where technically and economically feasible (as described in the CPM Recommendation on

Replacement or reduction of the use of methyl bromide as a phytosanitary measure (2008)).

Adoption of alternative treatments and revisions of approved treatment schedules

As new technical information becomes available, existing treatments may be reviewed and modified, and

alternative treatments and/or new treatment schedule(s) for wood packaging material may be adopted by the

Commission on Phytosanitary Measures. If a new treatment or a revised treatment schedule is adopted for

wood packaging material and incorporated into this ISPM, material treated under the previous treatment

and/or schedule does not need to be re-treated or re-marked.



ANNEX 2

THE MARK AND ITS APPLICATION6

A mark indicating that wood packaging material has been subjected to approved phytosanitary treatment in

accordance with this standard comprises the following required components:

- the symbol

- a country code

- a producer/treatment provider code

- a treatment code using the appropriate abbreviation according to Annex 1 (HT or MB).

Symbol

The design of the symbol (which may have been registered under national, regional or international

procedures, as either a trademark or a certification/collective/guarantee mark) must resemble closely that

shown in the examples illustrated below and must be presented to the left of the other components.

Country code

The country code must be the International Organization for Standards (ISO) two-letter country code (shown

in the examples as “XX”). It must be separated by a hyphen from the producer/treatment provider code.

Producer/treatment provider code

The producer/treatment provider code is a unique code assigned by the NPPO to the producer of the wood

packaging material or treatment provider who applies the marks or the entity otherwise responsible to the

NPPO for ensuring that appropriately treated wood is used and properly marked (shown in the examples as

“000”). The number and order of digits and/or letters are assigned by the NPPO.

Treatment code

The treatment code is an IPPC abbreviation as provided in Annex 1 for the approved measure used and

shown in the examples as “YY”. The treatment code must appear after the combined country and

producer/treatment provider codes. It must appear on a separate line from the country code and

producer/treatment provider code, or be separated by a hyphen if presented on the same line as the other

codes.

Treatment code Treatment type

HT Heat treatment

MB Methyl bromide

Application of the mark

The size, font types used, and position of the mark may vary, but its size must be sufficient to be both visible

and legible to inspectors without the use of a visual aid. The mark must be rectangular or square in shape and

contained within a border line with a vertical line separating the symbol from the code components. To

facilitate the use of stencilling, small gaps in the border, the vertical line, and elsewhere among the

components of the mark, may be present.

No other information shall be contained within the border of the mark. If additional marks (e.g. trademarks

of the producer, logo of the authorizing body) are considered useful to protect the use of the mark on a

national level, such information may be provided adjacent to but outside of the border of the mark.

6 At import, countries should accept previously produced wood packaging material carrying a mark consistent with

earlier versions of this standard.



The mark must be:

- legible

- durable and not transferable

- placed in a location that is visible when the wood packaging is in use, preferably on at least two

opposite sides of the wood packaging unit.

The mark must not be hand drawn.

The use of red or orange should be avoided because these colours are used in the labelling of dangerous

goods.

Where various components are integrated into a unit of wood packaging material, the resultant composite

unit should be considered as a single unit for marking purposes. On a composite unit of wood packaging

material made of both treated wood and processed wood material (where the processed component does not

require treatment), it may be appropriate for the mark to appear on the processed wood material components

to ensure that the mark is in a visible location and is of a sufficient size. This approach to the application of

the mark applies only to composite single units, not to temporary assemblies of wood packaging material.

Special consideration of legible application of the mark to dunnage may be necessary because treated wood

for use as dunnage may not be cut to final length until loading of a conveyance takes place. It is important

that shippers ensure that all dunnage used to secure or support commodities is treated and displays the mark

described in this annex, and that the marks are clear and legible. Small pieces of wood that do not include all

the required elements of the mark should not be used for dunnage. Options for marking dunnage

appropriately include:

- application of the mark to pieces of wood intended for use as dunnage along their entire length at

very short intervals (NB: where very small pieces are subsequently cut for use as dunnage, the cuts

should be made so that an entire mark is present on the dunnage used.)

- additional application of the mark to treated dunnage in a visible location after cutting, provided that

the shipper is authorized in accordance with Section 4.

The examples below illustrate some acceptable variants of the required components of the mark that is used

to certify that the wood packaging material that bears such a mark has been subjected to an approved

treatment. No variations in the symbol should be accepted. Variations in the layout of the mark should be

accepted provided that they meet the requirements set out in this annex.

Example 1

XX - 000

Example 2

YY

XX - 000YY



Example 3 (This represents a prospective example of a mark with the border with rounded corners.)

XX - 000 - YY

Example 4 (This represents a prospective example of a mark applied by stencilling; small gaps may be

present in the border, and the vertical line, and elsewhere among the components of the mark.)

XX - 000YY

Example 5

XX - 000YY

Example 6

XX – 000 - YY



APPENDIX 1

This appendix is for reference purposes only and is not a prescriptive part of the standard.

EXAMPLES OF METHODS OF SECURE DISPOSAL OF NON-COMPLIANT

WOOD PACKAGING MATERIAL

Secure disposal of non-compliant wood packaging material is a risk management option that may be used by

the NPPO of the importing country when an emergency action is either not available or is not desirable. The

methods listed below are recommended for the secure disposal of non-compliant wood packaging material:

1. incineration, if permitted

2. deep burial in sites approved by appropriate authorities (NB: the depth of burial may depend on

climatic conditions and the pest intercepted, but is recommended to be at least 2 metres. The material

should be covered immediately after burial and should remain buried. Note, also, that deep burial is

not a suitable disposal option for wood infested with termites or some root pathogens.)

3. processing (NB: Chipping should be used only if combined with further processing in a manner

approved by the NPPO of the importing country for the elimination of pests of concern, e.g. the

manufacture of oriented strand board.)

4. other methods endorsed by the NPPO as effective for the pests of concern

5. return to exporting country, if appropriate.

In order to minimize the risk of introduction or spread of pests, secure disposal methods where required

should be carried out with the least possible delay.

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1� Reasons for Logistics complaints��

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1 Reasons for Logistics complaints

Documentation/ Sampling Defect type

Not according to specification/ missing QM08-05

Shipping documents incorrect/ missing QM08-10

ASN incorrect or missing QM15-15

Delivery/ Transport Defect type

Damages caused by transport/ handling QM09-05

Wrong point of delivery QM09-10�

Incorrect date/ time of delivery QM09-15�

Incorrect delivered quantity QM09-20�

Wrong material delivered QM09-25�

Packaging Defect type

Container/ packing material not according to specification

QM10-05�

Filling quantity/ weight not according specification

QM10-10�

Packaging arrangement not according to specification

QM10-15�

Damaged, dirty container/ packaging QM10-20�

Identification Defect type

Label not according to specification QM11-05�

Identification of part not according to specification

QM11-10�

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1� VDA 4902 Version 4.0 2012��

2� AIAG B-10 Trading Partner Label��

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1 VDA 4902 Version 4.0 2012

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1. General Information This specification is valid for all suppliers and subcontractors delivering to any Benteler Automotive plant in the following regions:

• Europe

• Africa

• Asia

Unless no other agreement between the supplier and the receiving Benteler plant is made this specification must be met.

This specification is based on the VDA 4902 Version 4 transport label and is therefore compatible with the ODETTE Ver.1 Rev.4 transport label. The packaging units must be clearly labelled according to the guidelines of the VDA 4902 Version 4 label. The minimum required data elements on the label are listed below. Details about the label specifications can be obtained from the VDA organization.

2. Label Data Elements All mandatory elements must be available on the label. Deviations from the content and design must be agreed with the Benteler receiving plant.

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Example of a VDA 4902 Version 4 label (not the original size):

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3. Bar Code Type According to the recommendation of VDA and ODETTE the Code 39 has to be used. The Code 128 is also accepted.

4. Attachment of the Label Each packaging unit must be clearly labelled. One label shall be affixed at two sides of the packaging unit. Each label must be affixed horizontally and shall be near to one of the top corners of the packaging unit. Recommendation: Where multiple packages are placed on a pallet or in a container an additional “Master Label” should be affixed on the top or on one side of the load unit. To prevent that the labels get wrinkled or damaged and become unreadable therefore, and especially when the container has no special or ideal place to affix the label, we request to put the labels into a plastic cover or pocket. Labels of previous deliveries must be removed.

5. Identification of Parts with Technical - / Engineering - Changes: For the first three shipments of a new part to any Benteler plant (or subcontractors from Benteler) the packaging units must get an additional label with the special note about the new part. Further information and details about the size and design can be obtained from the appropriate Benteler customer plant and have to be agreed.

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2 AIAG B-10 Trading Partner Label

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BENTELER Automotive

Container Label Barcode Specifications

1. Suppliers must insure that all materials shipped to BENTELER Automotive Plants are

correctly labeled and that the labels are properly attached or inserted into the holders on the

racks or containers.

2. The BENTELER Automotive guideline documents the requirements for the format of bar

code labels on unit loads and transport packages for conveying data between trading

partners in accordance with the AIAG guidelines. The general term label will be used

interchangeably for both the label and the tag. This document outlines the requirements for

print labels for unit loads to ensure scan ability of bar code symbols and provide consistency

of label formats. Strict adherence to these specifications for the Trading Partner Label will

reduce costs and increase benefits throughout the entire supply chain.

3. The purpose of the bar code label is to facilitate the movement of goods and accurate

exchange of data among all members within a channel of distribution (suppliers, carriers,

customers, and others).

4. The BENTELER Automotive Bar Code Guidelines have been developed based upon the

following AIAG publications:

� AIAG B-1 Bar Code Symbology

� AIAG B-10 Trading Partner Label

� AIAG B-5 Primary Metals Tag Application Standard

5. In this document, the word "shall" indicates a requirement and the word "should" indicates

a recommendation.

6. Bar codes shall be the 3-of-9 (Code 39) type and shall conform to the "Bar Code

Symbology" published by the Automotive Industry Action Group AIAG B1.

7. It is the responsibility of the supplier to provide bar coded labels that meet these

specifications. Equipment is available to verify that bar code symbols meet these

requirements. Use of statistical process control techniques to minimize printing variability is

recommended.

8. All new suppliers are required to attain label approval prior to initial shipment through the

BENTELER Automotive, NAO Regional Logistics Director's office. Project specific

requirements may apply.

9. Label paper shall be white in color with bold, black printing. Exceptions to this will be

allowed with documented approval by the Plant Logistics Manager or the NAO Regional

Logistics Director.

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10. The standard BENTELER Automotive Container and Master labels shall be 4.0 inches

(102mm) high by 6.0 inches (152mm) wide. The standard Primary Metals Tag shall be 7.33

inches (186 mm) high by 5.5 inches (140 mm) wide.

11. Adhesive types can be pressure sensitive or dry gummed as long as adherence to the

package substrate is assured and application is wrinkle-free. In addition, label must be able

to be removed from returnable packaging without the need for special adhesive removers.

12. If the specified label cannot be affixed to the package/container because of container

size or rack configuration design, special arrangements will be required of the Plant Logistics

Manager or the NAO Regional Logistics Director.

13. Block sizes:

All dimensions listed have an allowable +/- tolerance of 10% as determined by the printing

capability of the labeler.

14. Detailed information regarding each identified area in the label is documented in the

DATA

REQUIREMENTS section including block sizes, character and Symbology placement, and

font characteristics. The part number, quantity, supplier number and label serial number shall

be included on each label in the designated data areas and shall be displayed in both human

readable characters and bar code symbols.

15. Data Areas and Titles

Each data area shall be separated by thin lines and shall contain its title in the upper left-

hand corner of the data area, as shown in the Exhibit. The following titles should be printed in

0.06 inches (1.5mm) high letters. Outer borderlines are not required.

Part Number

Quantity

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Supplier Number

Serial Number

Special Data Area; Pack Date, Reference Number, Description, and BENTELER Plant

16. Data Identifier Codes

A data identifier code in the first position following the start code of the bar code symbol shall

be used to identify the information to follow. This character is not to be included in the human

readable line, but is shown in human readable characters under the title for the appropriate

data area. Use of data identifiers is parallel to the AIAG B6 Data Identifier Dictionary

Standard.

P Part Number

Q Quantity/Pieces - Container label / Primary Metals Tag

V Vendor/Supplier Number

S Unique Serial Number – Container label and Primary Metals Tag

M Unique Serial Number – Master Label

D BENTELER Automotive Plant Number

K Customer Order Number

1T Heat/Process Number

2Q Actual Weight

1Q Length/Theoretical Weight

17. Part Number Area

1. The human readable part number characters shall be bold and a minimum of 0.375 inches

(9.5mm) high.

2. The bar code symbol of the part number shall be directly below the human readable

characters and shall be a minimum of 0.5 inches (13mm) high. Depending on the nominal

dimension of the narrow bar code elements, part numbers of varying lengths can be printed

on one line.

3. BENTELER Automotive part numbers will be a Maximum of 18 characters, with the

additional potential of dashes (-) embedded in the part number. The data identifier for the

part number shall be (P) as stated above. The part number shall be designated by

BENTELER Automotive.

18. Quantity Area

1. The human readable quantity characters shall be bold and a minimum of 0.25 inches

(6.3mm) high.

2. The bar code symbol for the quantity shall be directly below the human readable

characters and shall be a minimum of 0.5 inches (13mm) high.

3. The maximum length anticipated for the quantity is six (6) numeric characters plus the

preceding data identifier (Q).

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4. The unit of measure shall be directly to the right of the human readable quantity and shall

be a minimum of 0.25 inches (6.3mm) high. The unit of measure shall not be bar coded. Unit

of measure abbreviations as defined in the ASC X12.3- 1984 Data Element Dictionary shall

be used as follows:

19. Supplier Number Area

1. The human readable supplier number characters shall be bold and a minimum of 0.25

inches (6.3 mm) high.

2. The bar code symbol for the supplier number shall be directly below the human readable

characters and shall be a minimum of 0.5 inches (13mm) high.

3. The maximum length anticipated for the supplier number is nine (9) characters plus the

data identifier (V). The current supplier number is assigned by BENTELER Automotive is

currently seven (7) characters in length.

20. Serial Number Area

1. The human readable serial number characters shall be bold and a minimum of 0.25 inches

(6.3mm) high.

2. The bar code symbol for the serial number shall be directly below the human readable

characters and shall be a minimum of 0.5 inches (13 mm) high.

3. The maximum length shall be nine (9) alphanumeric characters plus the data identifier (S).

4. The serial number shall be a unique number (not necessarily in sequential order) assigned

by the supplier, not BENTELER Automotive. Suppliers should avoid repeating serial numbers

within any calendar year. Each shipping container or pack bearing a Shipping/Parts

Identification label shall have a unique serial number. In this way each container, regardless

of content or description, can be differentiated from others. Suppliers shall be able to provide

traceability information to BENTELER, based upon this number, upon demand.

21. Supplier Identification

The supplier name, city, state and zip code shall be directly below the barcode symbol and

should be 0.1 inches (2.5 mm) high and shall be no longer than 4.5 inches (114mm) in

length.

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22. Date

1. The human readable date characters shall be bold and a minimum of 0.25 inches (6.3mm)

high.

2. The maximum length shall be eight (8) numeric characters plus the slash marks between

month, day, and year.

3. The date shall be the manufacture or pack date.

23. Reference Number

1. The human readable reference number shall be bold and a minimum of 0.25 inches (6.3

mm) high.

2. The maximum length shall be eighteen (18) alphanumeric characters and shall represent a

BENTELER assigned part reference number.

3. A reference number is associated to a part number. The reference number will only be

required if a part has been assigned a reference number. When sent, the reference number

is located in the LIN segment of the EDI release.

24. Description

1. The human readable part description shall be bold and a minimum of 0.25 inches (6.3mm)

high. The content shall be of meaningful information to the BENTELER facility.

2. The maximum length shall be sixteen (16) alphanumeric characters including any spaces,

hyphens, slashes, etc.

3. Directly below the product description shall include the supplier’s designated part number;

.125 inches (3.2mm) high.

25. Ship To / Dock ID

1. The human readable ship to plant identification numeric characters shall be placed directly

to the right of the SHIP TO (D) designation. They shall be bold and a minimum of 0.125

inches (3.2mm) high.

2. The maximum length shall be two (2) numeric characters.

3. Directly below the SHIP TO designation shall be a corresponding human readable

description of the plant identification description. The human readable characters shall be

bold and a minimum of .375 inches (9.5mm) high.

The following table represents the current valid ship to designations:

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4. Directly to the right of the human readable ‘ship to’ description shall be the bar code

symbol for the plant identification code. The data identifier has been designated as (D). This

barcode shall be a minimum of 0.5 inches (13mm) high.

5. Directly below the bar code symbol should be the plant address that has been listed above

that corresponds to the plant code; the first line of address on the first line and the city should

be placed on a second line. This field shall be a maximum of 20 characters and shall be .1

inches (2.5mm) high.

6. The dock id shall be a two digit (2), human readable, alphanumeric field. It shall be bold

and a minimum of .375 inches (9.5mm). This information, if applicable, will be forwarded by

the associated BENTELER plant personnel.

Position Requirements

26. Label Location

1. Illustrations of the most common shipping packs and recommended label locations are

listed in the AIAG B10 guidelines.

2. In most cases two labels are specified. In most cases of returnable packaging, there are

specific designated areas for the placement of bar code labels.

3. When there is not a specific, designated area; the bottom edge of the label should be

parallel to the base of the package/container.

4. To facilitate reading of bar code symbols, the top edge of the label, where possible, should

be a minimum of 20 inches from the bottom of the container. Wraparound labels are

acceptable as long as quiet zones are within specifications.

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5. All labels on containers must be identical with the exception of added Master Label or

Mixed Load Label.

27. Label Protection

1. Label protection against moisture, weathering, abrasion, etc., may be required in harsh

environments and is encouraged wherever practical.

2. Laminates, sprays, window envelopes, and clear plastic pouches are examples of possible

protection methods. In choosing any protection method, care must be taken to assure that

labels meet the reflectivity and contrast requirements and can be scanned with contrast and

non-contrast devices.

3. The removal of old labels prior to shipping has been completed remains the responsibility

of the supplier.

28. Suppliers will be informed about which labels are required by BENTELER

Automotive Purchasing.

The supplier will be notified of a ‘no-label’ situation or a ‘mislabel’ situation via the

standardized BENTELER Receiving Discrepancy Report (RDR) or Material Complaint Notice

(MCN) system; which may also include request for 8D reports as well as a documented

means to recover costs in the situation of incorrectly labeled product. Labels that have been

damaged in transit will be keyed in manually at our facility.

However if this persists, a root cause investigation will be conducted by the plant logistics

department. While these specifications will cover most situations, there will be circumstance

where requirements will dictate special arrangements between BENTELER Automotive and

the supplier. Every effort to minimize these situations should be a goal of all so that

complexities and costs are not added.

Three situations where special labels may be required for better handling and efficient

transfer of data are the Master Unit Load Label, Mixed Load Label and the Primary Metals

Identification Tag.

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BENTELER Automotive

Master Label Barcode Specifications

Master Unit Load Label

1. This master label shall represent the total contents of a multiple, common item pack. (E.g.,

tote skids carry 32 totes and any combination of these totes containing the same part

number). To the extent possible, the label should be placed on the pack in such a manner

that when the pack is discarded; the label is also easily removed. (E.g., hang the Master

Label from banding, attach to stretch wrap, or from a pre-drilled hole in the container).

2. Label should be 4"x6". At the top of this label, the heading "Master Label" shall be printed

in bold 1.0 inches (25.4mm) letters.

3. The data identifier for the serial number shall be (M) instead of (S). The serial number,

preceded by the "M", shall be a unique number, not to be repeated over the course of one

year. Suppliers shall avoid repeating serial numbers within any calendar year. Suppliers shall

be able to provide linked traceability information of the totes/boxes to the Master bar code

serial number, upon demand.

4. The quantity on the master label shall be the total number of pieces of the part number.

5. The balance of the label format should conform to the specifications from the AIAG

Shipping/Parts Identification Label.

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BENTELER Automotive: Mixed Label Barcode Specifications

Mixed Load Label

1. This mixed load label shall indicate that the contents of a unit load include more than one

part number (e.g., split tubs contain a LH stamping on one side and RH stamping on the

other).

2. Mixed item loads should have a label with the word "Mixed Load" in bold 1.0 inches

(25.4mm) letters attached in a noticeable location. The mixed load label is a ‘reference only’

placard label.

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BENTELER Automotive: Primary Metals Barcode Specifications

Primary Metals Identification Tag

AIAG B5 Primary Metals Tag Application Standard shall be the specification.

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BENTELER Automotive

Individual Part Label Barcode Specifications


correctly labeled and that the labels are properly attached.

2. In this document, the word "shall" indicates a requirement and the word "should" indicates

a recommendation.

3. Bar codes shall be Code 128.


BENTELER Automotive, NAO Regional Logistics Director's office.

5. Label paper shall be white in color with bold, black printing. The Plant Logistics Manager

or the NAO Regional Logistics Director may allow exceptions with documented approval.

6. The standard size of the BENTELER Automotive Part Trace Label shall be 1.5 inches

(38.1mm) high by 2.0 inches (50.8mm) wide where the part size allows. The Plant Logistics

Manager or the NAO Regional Logistics Director will allow exceptions with documented

approval.

7. If the specified label cannot be affixed to the part because of size or other constraints,

special arrangements will require approval of the Plant Logistics Manager or NAO Regional

Logistics Director.

8. Adhesive types can be pressure sensitive or dry gummed as long as adherence to the part

is assured and application is wrinkle-free.

9. Label Location shall be communicated in part drawings.

10. Wraparound labels are acceptable as long as quiet zones allow for uninterrupted

scanning.

11. Label Protection against moisture, weathering, abrasion, etc., may be required in harsh

environments and is encouraged wherever practical. Laminates and sprays are examples of

possible protection methods. In choosing any protection method, care must be taken to

assure that labels can be scanned with contrast and non-contrast devices.

12. It is the responsibility of the supplier to provide bar coded labels that meet all

specifications as outlined in this document. Use of statistical process control techniques to

minimize printing variability is recommended.

13. Data Identifier Codes: The proper data identifier shall be used in the first position

following the start code of the bar code symbol to identify the information to follow. These

characters are to be included in the human readable line.

P = Part Number

T = Trace Code

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14. Part Number:

� The human readable part number characters shall be bold and a minimum of 0.125 inches

high (3.175 mm).

� The bar code symbol of the part number shall be directly above the human readable

characters; and, shall be a minimum of 0.375 inches high (9.525 mm).

� Leading quiet zone shall be a minimum of 10 times width of the narrow element.

� Trailing quiet zone shall be a minimum of 10 times width of the narrow element.

� Maximum field length is 14 digits (not inclusive of the data identifier)

� The part number shall be designated by BENTELER Automotive.

15. Trace Data:

� The human readable trace code characters shall be bold and a minimum of 0.125 inches

high (3.175 mm)

� The barcode symbol of the Trace data shall be directly above the human readable

characters and shall be a minimum of 0.375 inches high (9.525 mm).

� Leading quiet zone shall be a minimum of 10 times width of the narrow element.

� Trailing quiet zone shall be a minimum of 10 times width of the narrow element.

� Maximum field length is 14 digits (not inclusive of the data identifier).

� First three (3) positions shall be the date of manufacture in Julian date format (example

001 is January 1st, and 365 is December 31st).

� Positions 4-5 are the last digits of the calendar year (example 05 for the year 2005)

� Digits five (6) through nine (10) shall be the supplier assign unique serial number for the

daily production. This number in combination with the first five (5) digits shall create a unique

number that shall not be repeated.

� Digits ten (11) through fourteen (14) are optional fields for supplier internal use. Any

position not filled with supplier internal data shall be filled with zeros.

� The entire Trace Data number shall be a unique number assigned by the supplier. In this

way each part can be differentiated from others. Suppliers shall be able to provide part

level and manufacturing related traceability information to BENTELER, based upon

this number, upon demand.

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16. The supplier will be notified of a ‘no-label’ situation or a ‘mislabel’ situation via the

standardized BENTELER Receiving Discrepancy Report (RDR) or Material Complaint Notice

(MCN) system depending on where the non-compliance is found; up to and including

requests for 8D reports as well as a documented means to recover costs in the situation of

incorrectly labeled product.

17. The supplier shall have process in place to ensure label is able to be scanned at all

intended scanning stations (before, during and after assembly) - including a verification

process, if necessary. Ability to scan is dependent on many separate criteria: bar code

accessibility, density, bar height, element quality, contrast, and scanning instrument.

� Contact scanners must touch the entire symbol in one sweep.

� Non-contact scanners must be within the instruments specified depth of field to be

effective.

Label Example:

- 1.5 in x 2 in (38.1mm x 50.8mm)

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BMW E70 Program - Individual Part Label Barcode Specifications


correctly labeled and that the labels are properly attached.

19. In this document, the word "shall" indicates a requirement and the word "should"

indicates a recommendation.

20. The label shall be comply with the BMW Group Standard

21. Bar codes shall be Code 128


BENTELER Automotive, NAO Regional Logistics Director's office.

23. Label paper shall be white in color with bold, black printing. The Plant Logistics Manager

or the NAO Regional Logistics Director may allow exceptions with documented approval.

24. The standard size of the Traceability Barcode shall be 2.0 inches (51mm) high by 2.36

inches (60 mm) wide where the part size allows. The Plant Logistics Manager or the NAO

Regional Logistics Director will allow exceptions with documented approval.

25. The standard size of the Part Verification Barcode shall be 1.00 inches (24.5 mm) high by

2.00 inches (51mm) wide where the part size allows. The Plant Logistics Manager or the

NAO Regional Logistics Director will allow exceptions with documented approval.

26. If the specified label cannot be affixed to the part because of size or other constraints,

special arrangements will require approval of the Plant Logistics Manager or NAO Regional

Logistics Director.

27. Adhesive types can be pressure sensitive or dry gummed as long as adherence to the

part is assured and application is wrinkle-free.

28. Label Location shall be communicated in part drawings.

29. Wraparound labels are acceptable as long as quiet zones allow for uninterrupted

scanning.

30. Label Protection against moisture, weathering, abrasion, etc., may be required in harsh

environments and is encouraged wherever practical. Laminates and sprays are examples of

possible protection methods. In choosing any protection method, care must be taken to

assure that labels can be scanned with contrast and non-contrast devices.

31. It is the responsibility of the supplier to provide bar coded labels that meet all

specifications as outline in this document. Use of statistical process control techniques to

minimize printing variability is recommended.

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Version: 1.24

Date: 01.09.2016

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1. General Information

Supplier:

Annexes to the Agreement

Mandatory Annexes Optional

Parts List - Scope of

Project �

Despatch Specification * � Pick Up process

description.�

Traceability

requirements

Labelling Specification *� Misc.�

Packaging Instructions � Process Description � �

Exchange of Data / EDI

Guideline *

New revision status �

* See also www.benteler.de for currently applicable version

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2. Parties with Process Involvement

2.1. Benteler Automotive

Benteler Plant:

Street:

Town/Postcode:

Country:

Production Location:

Street:

Town/Postcode:

Country:

Opening Hours – Incoming Goods

Monday to Friday

Saturday

Contacts Telephone Fax Mobile Email

Logistics Manager

Materials Planning

Container Management

Emergency (Hotline)

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2.3 Supplier

Supplier:

Street:

Town/Postcode:

Country:

Address for Despatch:

Street:

Town/Postcode:

Country:

Opening Hrs. – Despatch Goods-In

Monday to Friday

Saturday

Contact Telephone Fax Mobile Email

Logistics Manager

Materials Planning


Emergency (Hotline)

2.2. Logistics Service Providers (where agreed) Service Provider:

Street:

Town/Postcode:

Country:

Production Location:

Street:

Town/Postcode:

Country:

Opening Hours – Incoming Goods

Monday to Friday

Saturday


Logistics Manager


IT contact

Emergency (Hotline)

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2.4. Carrier Carrier:

Street:

Town/Postcode:

Country:

Waiting Times:

Cost-neutral Max.: min for unloading and max. min for loading process


Manager Freight Materials Planning

Materials Planning

Emergency (Hotline)

3. Data Transfer Procedures

Data Transfer

EDI WEB-EDI …………… FAX (only in exceptional circumstances)

Fax No. At supplier for call offs:_______________________________

4. Transport / Empties Management

Incoterm :

FCA DAP ……

External supplier: FCA national; DAP international (in acc. with agreed Terms and Conditions of Purchase)

Internal supplier: DAP for component plants , FCA for JIT plants

Procedure for Special Journeys:

Special journeys must in all cases be cleared and approved by the Logistics Department at the respective Benteler Automotive plant. Any costs arising shall be borne by the originating party.

(Transport-)Paperwork:

Delivery Note Despatch Notification (ASN) Shipping Documents

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Container Marking:

In accordance with current Benteler label specification.

Transport:The statutory regulations must always be taken into account

Loads to be secured in accordance with the statutory regulations.

Method for Loading/Unloading:

The load carrier must be positioned on the transporting device (HGV, trailer) in such a way as to ensure that the materials tags/labels are secured on the load carrier in a manner that is consistent over the entire load and are visible on the unload side of the transporting device.

Unloading in the direction of travel: left right rear

Responsibility for Empties:

Owner of empties: ________________________________________

The owner shall be responsible for the management and maintenance of empties. Any costs incurred shall, as a general rule, be borne by the originating party. If the cause cannot be established, the costs will be split 50/50 between BAT and the supplier. The supply of goods in faulty or soiled containers is forbidden. If there is a lack of container, the delivery must be secured by substitute packaging as specified in the packaging instruction. The needed packaging quantity must be ordered by the supplier.

Delivery of empties: Old labels must be removed from the empty container. Folding containers must be delivered in the way as described in the packaging instruction. Empties will be made available for transportation.

Responsibility for Transport of Empties: ________________________________________

As a rule, the return of empties is consolidated as defined in the turnaround times sheet “Transport Containers”.

Hire-A-Container System:

Container inclusive of hire charge

Container – excluding hire charge

Load Carrier Account Reconciliation:

BAT maintains an appropriate empties account for each supplier and packaging material. The supplier shall maintain, in parallel to BAT, a corresponding empties account for each type of packaging material in which each individual BAT plant is to be regarded as an independent customer. Account reconciliations must always take place on a monthly basis and to be coordinated with BAT. No accounts will be maintained in respect of third party partners (e.g. carriers)!!!

The supplier agrees on a yearly physical container inventory instructed and coordinated by Benteler.

Remarks:

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4. Additional Agreements / Miscellaneous

First In – First Out Principle All suppliers, sub-contractors and logistics service providers must ensure that the First In – First Out Principle is observed for all processes and consignments. This implies that goods from a new batch may only be delivered once all the items in the previous batch have been supplied. Marking of Drawings with Drawing Status Amendments Where new parts with an amended drawing version are despatched to a Benteler Automotive plant (or a sub-contractor) an additional identification mark will need to be affixed to each load carrier at the time of the first delivery. As a general rule the supplier is required to give assurance that the revision status of the material corresponds to the VDA Label / delivery note.

Traceability The supplier shall undertake to guarantee traceability for the goods he has supplied in accordance to the Benteler Traceability specification with his own risk assessment.

Assessment of Logistics Performance Any deviations from the commitment entered into and the Annexes and requirements pertaining to the basic purchase agreement will lead to downgrading in the Supplier Assessment. We shall in all cases pursue any logistics-related complaints.

Benteler Automotive reserves the right, where necessary, to carry out corresponding audits and logistics cost analyses at the supplier’s premises.

Miscellaneous Agreements:

Customer (Benteler Automotive)

Company Stamp / Signature:

Place and Date:

Contractor

Company Stamp / Signature:

Place and Date:

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Version: 1.24

Date: 01.09.2016

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emergency areas contact person(first name / surname)

email desk phone mobile

Human resources

Production capaticies

Electricity

Compressed Air

Water & Gas

Damage, Fire, Natural disaster

EDI- Data transfer

Data processing Hardware

Transportation & scope of delivery

Labelling

Goods Receipt

Packaging

Customs & Trade

Dispatch

Traceability

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