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9000

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5 -

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MNS® network worldwide

Processes for delivery of excellence in Low Voltage

Switchgear

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Customer satisfaction

Local presence and expertise

Best technology for the process

Cost-effective solutions

Responsive local service

A supplier with global guidance and direction

in a global economy

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The ABB value proposition

Common technologies

Application standards

Excellence in business for

PowerIT - Low Voltage Switchgear MNS

ProtectIT - MNS Motor Management INSUM

Implemented through:

Common processes

Common tools

Global support

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The ABB value proposition

The knowledge domain of switchgear and automation

Facts about ABB

Offices in more than 100 countries around the world

160,000 employees

Facts about the BU

Factories in more than 26 countries

3,000 employees

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Local business expertise - world-wide

40 business units and licensees deliver customized switchgear solutions, products and service - fast, efficient, responsible.

Sales staff

Engineering knowledge

Project management

Assembly plants

Giving work to people, contributing to society

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Brain Power

LVS University - education and training

Common processes

Global support

PRODAT - quotation and engineering tool

Application reuse libraries

Intranet

The local business unit - networked in a global society of Brain Power

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LVS University

In-depth training ofengineers and managers

Education specific to our business

Courses

Value based selling

Project Management

Electrical engineering

Products

Applications and solutions

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Common processes

Guidelines for business

Tools for execution

Specifications for work flows

Sharing best practices

Scope:

Bid and proposal

Design and engineering

Finance and controlling

Global partnering

Marketing and sales

Portfolio management

Production

Project management

Support

Service and maintenance

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Centrally organized global support

Common-line products

Application

Technology

Processes

Supporting the local organization in

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Customers, applications, solutionsCustomers, applications, solutions

Support Region

Host Local Business Unit

Local Business Unit

Primary support - part of local operations

SingaporeThailandPhilippinesIndonesiaIndiaChinaJapanKorea

SingaporeThailandPhilippinesIndonesiaIndiaChinaJapanKorea

MalaysiaMalaysia

AsiaAsiaAsiaAsia

NetherlandsDenmarkNorwayRussiaPoland

NetherlandsDenmarkNorwayRussiaPoland

FinlandFinland

Europe 1Europe 1Europe 1Europe 1

FranceBritainIrelandCzechSpainItalyPortugalAustriaSwitzerlandTurkeyGreece

FranceBritainIrelandCzechSpainItalyPortugalAustriaSwitzerlandTurkeyGreece

GermanyGermany

Europe 2Europe 2Europe 2Europe 2

SaudiUAEDubaiSouth Africa

SaudiUAEDubaiSouth Africa

DubaiDubai

MEAMEAMEAMEA

Specific to projects

Product generalists

Application solutions

Operated close to the business

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Secondary support - close to the product

Product specialists

Product solutions

Headquarters in Finland, Germany and Sweden

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PRODAT - Quotation and engineering tool

Consumer list tool

Tendering and planning tool

Order handling

Switchgear configuration

Manufacturing preparation

Interfaces to ... CAEE

Local MRP/PPS systems

Scope:

Front layout

Block diagram

Floor plan

Busbar layout

Mechanical drawings

Electrical design

Tender letter

Technical description

Single-line diagram

Placement list

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Application re-use library

Documentation Electrical engineering

System design

Requirements of applications

Capturing market experience

Sharing best practices

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Intranet

The gateway to switchgear information

Access to all ABB employees

Knowledge library for LVS University

Common processes

Global support

Application reuse libraries

On the ABB Intranet

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Brain Power

Synergies in product development

Business excellence

Delivering customer success

The local business unit - networked in a global society of Brain Power

PowerIT - Low Voltage Switchgear MNS

ProtectIT - MNS Motor Management INSUM

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