UserVoice Summit 2013 Fall Keynote
There's a Customer Out There with a Bullet for You: Understanding Your Customers
Everyone's Customers Are Wrong and Their Data Is Lying
SITS13 - The customer revolution & why you should care
UserVoice Summit Keynote
Scaling up an integration ecosystem on a budget
Why Customer Feedback is Important, How to Collect it, and How to Convince Your Boss it's Important
Get Kudos from customers (without bribing them)
Using Feedback to De-risk your Roadmap
Our Critical Issue Escalation Process