Microformats Workshop (2009)

An introduction to Object Oriented CSS

Understanding Users: Using metrics and surveys to understand our consumers

You should test that: How to use A/B testing in product design

Devcon 2013: Understanding Search Behavior

Building a UX Research Program

Product Personas: Getting to No

UX Research Team @ Homes.com

UX is not UI

Designing for Mobile: UX for designers and developers

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Lead conversions: It's all in the detail page

Mobile for Business: Opportunity is Knocking

Working Together: the UX role in a Scaled Agile Framework

User Story Mapping for Minimum Lovable Products

Why Net Promoter Scoring