HDI Capital Area and Corporate Updates & Mark Fey "Who Moved My Service Desk" Presentation

Return on Investment from IssueTrak Software

How to Select Help Desk Software

HDI Capital Area and Corporate Updates, November 2013

Using ITIL's Key Metrics to Impact Core Business Decisions

Hdi capital area meeting 071713

HDI Capital Area: Inspiring Leadership in the Age of More with Less

Cloud meets contact center 022013

Annual Awards and Team Building Luncheon

Configuration Management

HDI Capital Area August 20th Meeting

HDI Capital Area Meeting July 16 2014

Incident Management Metrics

Knowledge Management Best Practices within Service Management

Hdi Capital Area September 2014 Meeting Slides

Hdi capital area october 2014 updates and presentations

2012 CIO Perspectives: From Operations to the Executive Suite

HDI Capital Area Announcements and Meeting Presentation 2.20.2015

HDI Capital Area and Corporate Updates & Demystifying Cloud Computing Presentation July 2015

HDI Capital Area October 16th Professional Development and Vendor Fair