®wuzzles for presenters, wuzzles for presenters, Copyright 1994, Tom Underwood Copyright 1994, Tom Underwood Enterprises Enterprises

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®wuzzles for presenters, wuzzles for presenters, Copyright 1994, Tom Underwood Copyright 1994, Tom Underwood Enterprises Enterprises

®endorsed by creative endorsed by creative training techniquestraining techniques

CHAMIRGE?CHAMIRGE?

you just meyou just me

Ver 1.6

High PerformingSystems, Inc. © 2000 High Performing Systems, Inc

An Introduction

Objectives:

1. To describe the three dimensions of interpersonal behavior of the FIRO

Element B.

2. To increase your self-awareness through exploration of the three

dimensions.

Norms for todayHave Fun

Informal

More Open than Normal

Keep an Open Mind

Share Knowledge

Speak for yourself - Use I

Share air time

Agree to disagree

Stretch

Grow professionally and personally

Ask “why?”

Exhibit high energy

Overview of today...

Introduction

Element B

Your Results

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High PerformingSystems, Inc. © 2000 High Performing Systems, Inc 2

HistoryHistory

Based on research for the Navy during the Korean War

Designed to predict the interaction between two people.

I include youI control youI am open with you

Include youControl youTo be open with you

I want to:

You include meYou control meYou are open with me

Include meControl meBe open with me

I want you to:

Do

Get

InterpersonalInteraction

Me You

© 2000 High Performing Systems, Inc.

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High PerformingSystems, Inc. © 2000 High Performing Systems, Inc 7

FIRO ScalesFIRO Scales No right or wrong answers Responses are not:

good or bad ethical or unethical intelligent or stupid moral or immoral “0” does not mean

absence of

The scores simply show you the

way you see yourself.Schutz, 1978

The The MountainMountain

Inclusion

Inclusion. . . refers to associations between andamong people: the desire to be given attention,to interact, to belong, to be unique. Schutz, 1994

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Inclusion CharacteristicsInclusion Characteristics

OutPrivateQuietSelectiveReservedIntroverted

InInclusiveInitiatingExpressiveParticipativeExtraverted

0 1 2 3 4 5 6 7 8 9

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Inclusion CharacteristicsInclusion CharacteristicsInclusion CharacteristicsInclusion Characteristics

In or Out Associate Interact Attention Participation Involved Belong Join Togetherness Boundaries

Acceptance Exclude Withdraw Interested Alone Ignore Observe Detached Prominence Outsider

InclusionMetaphors / Songs / Vehicles

“No man is an island.”

“I Want You Babe”

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InclusionInclusion

I include people

I want to include people

People include me

I want people to include me

0 1 2 3 4 5 6 7 8 9

Low High

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High PerformingSystems, Inc. © 2000 High Performing Systems, Inc

BigBig & & LittleLittle

ControlControl refers to relations of power, influence,and authority between people. Schutz, 1994

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High PerformingSystems, Inc. © 2000 High Performing Systems, Inc

Control CharacteristicsControl Characteristics

BottomAccommodatingAcceptingAdaptableUnstructuredEasygoing

TopDecision makingInfluentialQuestioningCriticalCompetent

0 1 2 3 4 5 6 7 8 9

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Control CharacteristicsControl Characteristics

Top or Bottom Power Authority Influence Control Directive Leader Decisionmaking

Follower Submissive Conform Obedience Harmony Flexible Adaptable Dominance

ControlMetaphors / Songs / Vehicles

“I Did It My Way”

“My way or the highway!”

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ControlControl

0 1 2 3 4 5 6 7 8 9

Low High

I control people

I want to control people

People control me

I want people to control me

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SecretsSecretsSecretsSecrets

OpennessOpenness . . . . the degree to which I am willing tobe open to another person . . . . [to] share . . .feelings . . . secrets . . . innermost thoughts. Schutz, 1994

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Openness CharacteristicsOpenness Characteristics

ClosedPrivateUnemotionalBusinesslikeSecretiveDetached

OpenPersonalEmotionalExpressiveFriendlyEmbracing

0 1 2 3 4 5 6 7 8 9

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Openness CharacteristicsOpenness CharacteristicsOpenness CharacteristicsOpenness Characteristics

Open or Closed Personal Love/Like Sensitive Feelings Affirming Closeness Friendship

Open or Closed Personal Love/Like Sensitive Feelings Affirming Closeness Friendship

Dislike Embracing Distant Elusive Secretive Private Unemotional Intimate

OpennessMetaphors / Songs / Vehicles

“Do You Want To Know A Secret?”

“His life is an open book.”

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OpennessOpenness

0 1 2 3 4 5 6 7 8 9

Low High

I am open with people

I want to be open with people

People are open with me

I want people to be open with me

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Behavioral ModelBehavioral Model

See Want Difference

Do(Initiate)

Get(Receive)

What I seemyself do

What I seemyself get

What Iwant to do

What Iwant to get

The difference betweenwhat I do and want to do

The difference betweenwhat I get and want to get

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Element B InterpretationElement B Interpretation

Do

GetIDo

GetC

See Want

Do

GetO

Difference

DO (11+21+31)

GET (13+23+33)

DO + GET Total Difference (Absolute

Value)

11

12

13

21

23

22

14

33

31

24

32

34

5 3 2

0 6 -6

7 4 3

6 2 4

8 8 0

8 8 0

15142034

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Individual Results - Page Individual Results - Page 33 Look at the score for DO +

GET

Look at the DO score

Look at the GET score

Look at the Total Difference score

Look at the Do/Get - See/Want scores for each dimension

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Element B InterpretationElement B Interpretation

Do

GetIDo

GetC

See Want

Do

GetO

Difference

DO (11+21+31)

GET (13+23+33)

DO + GET Total Difference (Absolute

Value)

11

12

13

21

23

22

14

33

31

24

32

34

5 3 2

0 6 -6

7 4 3

6 2 4

8 8 0

8 8 0

15142034

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Element B Summary Element B Summary GraphGraph

2

1

1

1

1

2

3

3

2

3

8

9

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My Scores Don’t Match!My Scores Don’t Match!

“In the abstract I think I am one way; in specific cases I’m not.”

Choice Principle “Reaction is as important as

numbers” “The numbers shine spotlights on

various parts of yourself.”

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Schutz PhilosophySchutz Philosophy

At the heart of all human functioning is the Self.

Best solutions to organizational and

leadership issues require self-awareness as

an essential first step.

Deeper self-awareness leads to self-

acceptance and then self-esteem.

As individuals gain self-awareness and self-

esteem, they become more open and honest

with their co-workers. Schutz, 1994

SELF-ESTEEM

FIRO ELEMENT B MEASURESWHAT WE SEE OURSELVES AS DOING OR GETTING ANDWHAT WE WANT TO DO OR GET

THE “DO-GET” DIFFERENCE MAYREFLECT OUR SATISFACTION

SELF ESTEEM

HOW SATISFIED AM I WITH ME?

WHAT IGETFROMOTHERS

WHAT IWANTFROMOTHERS

SELFESTEEM

IT MAY BE STRESSFUL TO WORK AGAINST YOUR PREFERENCES

I WANT TO CONTROL YOU, BUTI AM NOT CONTROLLING YOU

I WANT TO WORK ALONE, BUTI AM WORKING IN A TEAM.

I DON’T WANT TO SHARE MYSECRETS WITH YOU, BUT I AMCHOOSING TO SHARE THEM.

PERCEPTUAL ACCURACY

AWARENESS

DISTORTION

REALITY

Our Perception of ourselves/others

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Path to Full Human Path to Full Human PotentialPotential

Self-Awareness

Self-Acceptance

Self-Esteem

Openness & Honesty

Full Potential

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High PerformingSystems, Inc. © 2000 High Performing Systems, Inc 26

Team StagesTeam Stages

InclusionO

pen

nes

s

Control

Inclusion In - Out Why am I here? How do I fit? First impressions Polite “Goblet issues” “Parking lot talk” Looking for

similarities Identifying with

leader Control

Top - Bottom Influence Confrontation Responsibility Who is in charge? Challenging the

leader Clique formation

Openness Open -

Closed Listening Sharing Self-

disclosure Cohesion Loyalty Trust

Applications

Leadership

Teams

Decision Making

Conflict

Compatibility

Objectives:

1. To describe the three dimensions of interpersonal behavior of the FIRO

Element B.

2. To increase your self-awareness through exploration of the three

dimensions.