®wuzzles for presenters, Copyright 1994, Tom Underwood Enterprises ®endorsed by creative training...

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® wuzzles for presenters, wuzzles for presenters, Copyright 1994, Tom Copyright 1994, Tom Underwood Enterprises Underwood Enterprises ® endorsed by creative endorsed by creative training techniques training techniques I I F F E E E E L L

Transcript of ®wuzzles for presenters, Copyright 1994, Tom Underwood Enterprises ®endorsed by creative training...

Page 1: ®wuzzles for presenters, Copyright 1994, Tom Underwood Enterprises ®endorsed by creative training techniques IFEEL.

®wuzzles for presenters, wuzzles for presenters, Copyright 1994, Tom Underwood Copyright 1994, Tom Underwood Enterprises Enterprises

®endorsed by creative endorsed by creative training techniquestraining techniques

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Page 2: ®wuzzles for presenters, Copyright 1994, Tom Underwood Enterprises ®endorsed by creative training techniques IFEEL.

®wuzzles for presenters, wuzzles for presenters, Copyright 1994, Tom Underwood Copyright 1994, Tom Underwood Enterprises Enterprises

®endorsed by creative endorsed by creative training techniquestraining techniques

CHAMIRGE?CHAMIRGE?

Page 3: ®wuzzles for presenters, Copyright 1994, Tom Underwood Enterprises ®endorsed by creative training techniques IFEEL.

you just meyou just me

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High PerformingSystems, Inc. © 2000 High Performing Systems, Inc

An Introduction

Page 5: ®wuzzles for presenters, Copyright 1994, Tom Underwood Enterprises ®endorsed by creative training techniques IFEEL.

Objectives:

1. To describe the three dimensions of interpersonal behavior of the FIRO

Element B.

2. To increase your self-awareness through exploration of the three

dimensions.

Page 6: ®wuzzles for presenters, Copyright 1994, Tom Underwood Enterprises ®endorsed by creative training techniques IFEEL.

Norms for todayHave Fun

Informal

More Open than Normal

Keep an Open Mind

Share Knowledge

Speak for yourself - Use I

Share air time

Agree to disagree

Stretch

Grow professionally and personally

Ask “why?”

Exhibit high energy

Page 7: ®wuzzles for presenters, Copyright 1994, Tom Underwood Enterprises ®endorsed by creative training techniques IFEEL.

Overview of today...

Introduction

Element B

Your Results

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High PerformingSystems, Inc. © 2000 High Performing Systems, Inc 2

HistoryHistory

Based on research for the Navy during the Korean War

Designed to predict the interaction between two people.

Page 9: ®wuzzles for presenters, Copyright 1994, Tom Underwood Enterprises ®endorsed by creative training techniques IFEEL.

I include youI control youI am open with you

Include youControl youTo be open with you

I want to:

You include meYou control meYou are open with me

Include meControl meBe open with me

I want you to:

Do

Get

InterpersonalInteraction

Me You

© 2000 High Performing Systems, Inc.

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FIRO ScalesFIRO Scales No right or wrong answers Responses are not:

good or bad ethical or unethical intelligent or stupid moral or immoral “0” does not mean

absence of

The scores simply show you the

way you see yourself.Schutz, 1978

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The The MountainMountain

Inclusion

Inclusion. . . refers to associations between andamong people: the desire to be given attention,to interact, to belong, to be unique. Schutz, 1994

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Inclusion CharacteristicsInclusion Characteristics

OutPrivateQuietSelectiveReservedIntroverted

InInclusiveInitiatingExpressiveParticipativeExtraverted

0 1 2 3 4 5 6 7 8 9

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Inclusion CharacteristicsInclusion CharacteristicsInclusion CharacteristicsInclusion Characteristics

In or Out Associate Interact Attention Participation Involved Belong Join Togetherness Boundaries

Acceptance Exclude Withdraw Interested Alone Ignore Observe Detached Prominence Outsider

Page 14: ®wuzzles for presenters, Copyright 1994, Tom Underwood Enterprises ®endorsed by creative training techniques IFEEL.

InclusionMetaphors / Songs / Vehicles

“No man is an island.”

“I Want You Babe”

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InclusionInclusion

I include people

I want to include people

People include me

I want people to include me

0 1 2 3 4 5 6 7 8 9

Low High

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BigBig & & LittleLittle

ControlControl refers to relations of power, influence,and authority between people. Schutz, 1994

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Control CharacteristicsControl Characteristics

BottomAccommodatingAcceptingAdaptableUnstructuredEasygoing

TopDecision makingInfluentialQuestioningCriticalCompetent

0 1 2 3 4 5 6 7 8 9

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Control CharacteristicsControl Characteristics

Top or Bottom Power Authority Influence Control Directive Leader Decisionmaking

Follower Submissive Conform Obedience Harmony Flexible Adaptable Dominance

Page 19: ®wuzzles for presenters, Copyright 1994, Tom Underwood Enterprises ®endorsed by creative training techniques IFEEL.

ControlMetaphors / Songs / Vehicles

“I Did It My Way”

“My way or the highway!”

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ControlControl

0 1 2 3 4 5 6 7 8 9

Low High

I control people

I want to control people

People control me

I want people to control me

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SecretsSecretsSecretsSecrets

OpennessOpenness . . . . the degree to which I am willing tobe open to another person . . . . [to] share . . .feelings . . . secrets . . . innermost thoughts. Schutz, 1994

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Openness CharacteristicsOpenness Characteristics

ClosedPrivateUnemotionalBusinesslikeSecretiveDetached

OpenPersonalEmotionalExpressiveFriendlyEmbracing

0 1 2 3 4 5 6 7 8 9

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Openness CharacteristicsOpenness CharacteristicsOpenness CharacteristicsOpenness Characteristics

Open or Closed Personal Love/Like Sensitive Feelings Affirming Closeness Friendship

Open or Closed Personal Love/Like Sensitive Feelings Affirming Closeness Friendship

Dislike Embracing Distant Elusive Secretive Private Unemotional Intimate

Page 24: ®wuzzles for presenters, Copyright 1994, Tom Underwood Enterprises ®endorsed by creative training techniques IFEEL.

OpennessMetaphors / Songs / Vehicles

“Do You Want To Know A Secret?”

“His life is an open book.”

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OpennessOpenness

0 1 2 3 4 5 6 7 8 9

Low High

I am open with people

I want to be open with people

People are open with me

I want people to be open with me

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Behavioral ModelBehavioral Model

See Want Difference

Do(Initiate)

Get(Receive)

What I seemyself do

What I seemyself get

What Iwant to do

What Iwant to get

The difference betweenwhat I do and want to do

The difference betweenwhat I get and want to get

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Element B InterpretationElement B Interpretation

Do

GetIDo

GetC

See Want

Do

GetO

Difference

DO (11+21+31)

GET (13+23+33)

DO + GET Total Difference (Absolute

Value)

11

12

13

21

23

22

14

33

31

24

32

34

5 3 2

0 6 -6

7 4 3

6 2 4

8 8 0

8 8 0

15142034

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Individual Results - Page Individual Results - Page 33 Look at the score for DO +

GET

Look at the DO score

Look at the GET score

Look at the Total Difference score

Look at the Do/Get - See/Want scores for each dimension

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Element B InterpretationElement B Interpretation

Do

GetIDo

GetC

See Want

Do

GetO

Difference

DO (11+21+31)

GET (13+23+33)

DO + GET Total Difference (Absolute

Value)

11

12

13

21

23

22

14

33

31

24

32

34

5 3 2

0 6 -6

7 4 3

6 2 4

8 8 0

8 8 0

15142034

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Element B Summary Element B Summary GraphGraph

2

1

1

1

1

2

3

3

2

3

8

9

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My Scores Don’t Match!My Scores Don’t Match!

“In the abstract I think I am one way; in specific cases I’m not.”

Choice Principle “Reaction is as important as

numbers” “The numbers shine spotlights on

various parts of yourself.”

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Schutz PhilosophySchutz Philosophy

At the heart of all human functioning is the Self.

Best solutions to organizational and

leadership issues require self-awareness as

an essential first step.

Deeper self-awareness leads to self-

acceptance and then self-esteem.

As individuals gain self-awareness and self-

esteem, they become more open and honest

with their co-workers. Schutz, 1994

Page 33: ®wuzzles for presenters, Copyright 1994, Tom Underwood Enterprises ®endorsed by creative training techniques IFEEL.

SELF-ESTEEM

FIRO ELEMENT B MEASURESWHAT WE SEE OURSELVES AS DOING OR GETTING ANDWHAT WE WANT TO DO OR GET

THE “DO-GET” DIFFERENCE MAYREFLECT OUR SATISFACTION

Page 34: ®wuzzles for presenters, Copyright 1994, Tom Underwood Enterprises ®endorsed by creative training techniques IFEEL.

SELF ESTEEM

HOW SATISFIED AM I WITH ME?

WHAT IGETFROMOTHERS

WHAT IWANTFROMOTHERS

SELFESTEEM

Page 35: ®wuzzles for presenters, Copyright 1994, Tom Underwood Enterprises ®endorsed by creative training techniques IFEEL.

IT MAY BE STRESSFUL TO WORK AGAINST YOUR PREFERENCES

I WANT TO CONTROL YOU, BUTI AM NOT CONTROLLING YOU

I WANT TO WORK ALONE, BUTI AM WORKING IN A TEAM.

I DON’T WANT TO SHARE MYSECRETS WITH YOU, BUT I AMCHOOSING TO SHARE THEM.

Page 36: ®wuzzles for presenters, Copyright 1994, Tom Underwood Enterprises ®endorsed by creative training techniques IFEEL.

PERCEPTUAL ACCURACY

AWARENESS

DISTORTION

REALITY

Our Perception of ourselves/others

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Path to Full Human Path to Full Human PotentialPotential

Self-Awareness

Self-Acceptance

Self-Esteem

Openness & Honesty

Full Potential

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Team StagesTeam Stages

InclusionO

pen

nes

s

Control

Inclusion In - Out Why am I here? How do I fit? First impressions Polite “Goblet issues” “Parking lot talk” Looking for

similarities Identifying with

leader Control

Top - Bottom Influence Confrontation Responsibility Who is in charge? Challenging the

leader Clique formation

Openness Open -

Closed Listening Sharing Self-

disclosure Cohesion Loyalty Trust

Page 39: ®wuzzles for presenters, Copyright 1994, Tom Underwood Enterprises ®endorsed by creative training techniques IFEEL.

Applications

Leadership

Teams

Decision Making

Conflict

Compatibility

Page 40: ®wuzzles for presenters, Copyright 1994, Tom Underwood Enterprises ®endorsed by creative training techniques IFEEL.

Objectives:

1. To describe the three dimensions of interpersonal behavior of the FIRO

Element B.

2. To increase your self-awareness through exploration of the three

dimensions.