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Transcript of ®wuzzles for presenters, Copyright 1994, Tom Underwood Enterprises ®endorsed by creative training...
®wuzzles for presenters, wuzzles for presenters, Copyright 1994, Tom Underwood Copyright 1994, Tom Underwood Enterprises Enterprises
®endorsed by creative endorsed by creative training techniquestraining techniques
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®wuzzles for presenters, wuzzles for presenters, Copyright 1994, Tom Underwood Copyright 1994, Tom Underwood Enterprises Enterprises
®endorsed by creative endorsed by creative training techniquestraining techniques
CHAMIRGE?CHAMIRGE?
you just meyou just me
Ver 1.6
High PerformingSystems, Inc. © 2000 High Performing Systems, Inc
An Introduction
Objectives:
1. To describe the three dimensions of interpersonal behavior of the FIRO
Element B.
2. To increase your self-awareness through exploration of the three
dimensions.
Norms for todayHave Fun
Informal
More Open than Normal
Keep an Open Mind
Share Knowledge
Speak for yourself - Use I
Share air time
Agree to disagree
Stretch
Grow professionally and personally
Ask “why?”
Exhibit high energy
Overview of today...
Introduction
Element B
Your Results
Ver 1.6
High PerformingSystems, Inc. © 2000 High Performing Systems, Inc 2
HistoryHistory
Based on research for the Navy during the Korean War
Designed to predict the interaction between two people.
I include youI control youI am open with you
Include youControl youTo be open with you
I want to:
You include meYou control meYou are open with me
Include meControl meBe open with me
I want you to:
Do
Get
InterpersonalInteraction
Me You
© 2000 High Performing Systems, Inc.
Ver 1.6
High PerformingSystems, Inc. © 2000 High Performing Systems, Inc 7
FIRO ScalesFIRO Scales No right or wrong answers Responses are not:
good or bad ethical or unethical intelligent or stupid moral or immoral “0” does not mean
absence of
The scores simply show you the
way you see yourself.Schutz, 1978
The The MountainMountain
Inclusion
Inclusion. . . refers to associations between andamong people: the desire to be given attention,to interact, to belong, to be unique. Schutz, 1994
Ver 1.6
High PerformingSystems, Inc. © 2000 High Performing Systems, Inc
Inclusion CharacteristicsInclusion Characteristics
OutPrivateQuietSelectiveReservedIntroverted
InInclusiveInitiatingExpressiveParticipativeExtraverted
0 1 2 3 4 5 6 7 8 9
Ver 1.6
High PerformingSystems, Inc. © 2000 High Performing Systems, Inc 9
Inclusion CharacteristicsInclusion CharacteristicsInclusion CharacteristicsInclusion Characteristics
In or Out Associate Interact Attention Participation Involved Belong Join Togetherness Boundaries
Acceptance Exclude Withdraw Interested Alone Ignore Observe Detached Prominence Outsider
InclusionMetaphors / Songs / Vehicles
“No man is an island.”
“I Want You Babe”
Ver 1.6
High PerformingSystems, Inc. © 2000 High Performing Systems, Inc 10
InclusionInclusion
I include people
I want to include people
People include me
I want people to include me
0 1 2 3 4 5 6 7 8 9
Low High
Ver 1.6
High PerformingSystems, Inc. © 2000 High Performing Systems, Inc
BigBig & & LittleLittle
ControlControl refers to relations of power, influence,and authority between people. Schutz, 1994
Ver 1.6
High PerformingSystems, Inc. © 2000 High Performing Systems, Inc
Control CharacteristicsControl Characteristics
BottomAccommodatingAcceptingAdaptableUnstructuredEasygoing
TopDecision makingInfluentialQuestioningCriticalCompetent
0 1 2 3 4 5 6 7 8 9
Ver 1.6
High PerformingSystems, Inc. © 2000 High Performing Systems, Inc 12
Control CharacteristicsControl Characteristics
Top or Bottom Power Authority Influence Control Directive Leader Decisionmaking
Follower Submissive Conform Obedience Harmony Flexible Adaptable Dominance
ControlMetaphors / Songs / Vehicles
“I Did It My Way”
“My way or the highway!”
Ver 1.6
High PerformingSystems, Inc. © 2000 High Performing Systems, Inc 13
ControlControl
0 1 2 3 4 5 6 7 8 9
Low High
I control people
I want to control people
People control me
I want people to control me
Ver 1.6
High PerformingSystems, Inc. © 2000 High Performing Systems, Inc
SecretsSecretsSecretsSecrets
OpennessOpenness . . . . the degree to which I am willing tobe open to another person . . . . [to] share . . .feelings . . . secrets . . . innermost thoughts. Schutz, 1994
Ver 1.6
High PerformingSystems, Inc. © 2000 High Performing Systems, Inc
Openness CharacteristicsOpenness Characteristics
ClosedPrivateUnemotionalBusinesslikeSecretiveDetached
OpenPersonalEmotionalExpressiveFriendlyEmbracing
0 1 2 3 4 5 6 7 8 9
Ver 1.6
High PerformingSystems, Inc. © 2000 High Performing Systems, Inc 15
Openness CharacteristicsOpenness CharacteristicsOpenness CharacteristicsOpenness Characteristics
Open or Closed Personal Love/Like Sensitive Feelings Affirming Closeness Friendship
Open or Closed Personal Love/Like Sensitive Feelings Affirming Closeness Friendship
Dislike Embracing Distant Elusive Secretive Private Unemotional Intimate
OpennessMetaphors / Songs / Vehicles
“Do You Want To Know A Secret?”
“His life is an open book.”
Ver 1.6
High PerformingSystems, Inc. © 2000 High Performing Systems, Inc 16
OpennessOpenness
0 1 2 3 4 5 6 7 8 9
Low High
I am open with people
I want to be open with people
People are open with me
I want people to be open with me
Ver 1.6
High PerformingSystems, Inc. © 2000 High Performing Systems, Inc
Behavioral ModelBehavioral Model
See Want Difference
Do(Initiate)
Get(Receive)
What I seemyself do
What I seemyself get
What Iwant to do
What Iwant to get
The difference betweenwhat I do and want to do
The difference betweenwhat I get and want to get
Ver 1.6
High PerformingSystems, Inc. © 2000 High Performing Systems, Inc 17
Element B InterpretationElement B Interpretation
Do
GetIDo
GetC
See Want
Do
GetO
Difference
DO (11+21+31)
GET (13+23+33)
DO + GET Total Difference (Absolute
Value)
11
12
13
21
23
22
14
33
31
24
32
34
5 3 2
0 6 -6
7 4 3
6 2 4
8 8 0
8 8 0
15142034
Ver 1.6
High PerformingSystems, Inc. © 2000 High Performing Systems, Inc 18
Individual Results - Page Individual Results - Page 33 Look at the score for DO +
GET
Look at the DO score
Look at the GET score
Look at the Total Difference score
Look at the Do/Get - See/Want scores for each dimension
Ver 1.6
High PerformingSystems, Inc. © 2000 High Performing Systems, Inc 17
Element B InterpretationElement B Interpretation
Do
GetIDo
GetC
See Want
Do
GetO
Difference
DO (11+21+31)
GET (13+23+33)
DO + GET Total Difference (Absolute
Value)
11
12
13
21
23
22
14
33
31
24
32
34
5 3 2
0 6 -6
7 4 3
6 2 4
8 8 0
8 8 0
15142034
Ver 1.6
High PerformingSystems, Inc. © 2000 High Performing Systems, Inc
Element B Summary Element B Summary GraphGraph
2
1
1
1
1
2
3
3
2
3
8
9
Ver 1.6
High PerformingSystems, Inc. © 2000 High Performing Systems, Inc 19
My Scores Don’t Match!My Scores Don’t Match!
“In the abstract I think I am one way; in specific cases I’m not.”
Choice Principle “Reaction is as important as
numbers” “The numbers shine spotlights on
various parts of yourself.”
Ver 1.6
High PerformingSystems, Inc. © 2000 High Performing Systems, Inc 21
Schutz PhilosophySchutz Philosophy
At the heart of all human functioning is the Self.
Best solutions to organizational and
leadership issues require self-awareness as
an essential first step.
Deeper self-awareness leads to self-
acceptance and then self-esteem.
As individuals gain self-awareness and self-
esteem, they become more open and honest
with their co-workers. Schutz, 1994
SELF-ESTEEM
FIRO ELEMENT B MEASURESWHAT WE SEE OURSELVES AS DOING OR GETTING ANDWHAT WE WANT TO DO OR GET
THE “DO-GET” DIFFERENCE MAYREFLECT OUR SATISFACTION
SELF ESTEEM
HOW SATISFIED AM I WITH ME?
WHAT IGETFROMOTHERS
WHAT IWANTFROMOTHERS
SELFESTEEM
IT MAY BE STRESSFUL TO WORK AGAINST YOUR PREFERENCES
I WANT TO CONTROL YOU, BUTI AM NOT CONTROLLING YOU
I WANT TO WORK ALONE, BUTI AM WORKING IN A TEAM.
I DON’T WANT TO SHARE MYSECRETS WITH YOU, BUT I AMCHOOSING TO SHARE THEM.
PERCEPTUAL ACCURACY
AWARENESS
DISTORTION
REALITY
Our Perception of ourselves/others
Ver 1.6
High PerformingSystems, Inc. © 2000 High Performing Systems, Inc 22
Path to Full Human Path to Full Human PotentialPotential
Self-Awareness
Self-Acceptance
Self-Esteem
Openness & Honesty
Full Potential
Ver 1.6
High PerformingSystems, Inc. © 2000 High Performing Systems, Inc 26
Team StagesTeam Stages
InclusionO
pen
nes
s
Control
Inclusion In - Out Why am I here? How do I fit? First impressions Polite “Goblet issues” “Parking lot talk” Looking for
similarities Identifying with
leader Control
Top - Bottom Influence Confrontation Responsibility Who is in charge? Challenging the
leader Clique formation
Openness Open -
Closed Listening Sharing Self-
disclosure Cohesion Loyalty Trust
Applications
Leadership
Teams
Decision Making
Conflict
Compatibility
Objectives:
1. To describe the three dimensions of interpersonal behavior of the FIRO
Element B.
2. To increase your self-awareness through exploration of the three
dimensions.