Transcript of World Is Flat Review
- 1. World is Flat Slide Deckby Adam BischoffP431
Opening Executive Summer
WIF provides a great number of examples and facts to support Mr.
Friedmans theory and summarization of his understanding the
flattening of the world. He did not set behind a desk researching
this material but rather went and saw for himself and interviewed
several key players: Netscape, Wal-Mart, IBM, Microsoft, Google,
Apple, UPS, and more. Thomas Friedman collaborate his first hand
accounts and research along with his liberal arts thinking of
connecting the dots and developed a satisfying and intriguing
breadcrumb trail to attract readers .
WIF includes 10 items/events which Friedman calls flatteners: fall
of the Berlin Wall accompanied by Microsoft, Netscape going public,
silent developing work flow technology, uploading and open
sourcing, moving specific business practice elsewhere, moving whole
factories elsewhere, transparency of supply chains, in sourcing and
collaborating, in-forming, and steroids. These 10 flatteners did
not take place solely on their own but rather converged together
and integrated amongst each other. In addition as the world
flattened the playing field leveled which increased the competition
amongst businesses as well as amongst new hires. With the increase
in competition business practices and skills become more vital to
lead and to create innovation.
With all these factors coming together, Friedman also called for a
time for sorting or what one could call adapting and keeping
changes in check. Without boundaries these changes could lead to
catastrophes. Yet by keeping an eye and check on change people
still must adapt. Change the impacting all nations that has
resulted from these flattener is free trade. Thomas shows how
things come together as well as what is needed to keep up with it.
He highlights jobs/skills in which are right-brained and can limit
availability to be outsourced.
The World is Flat is a 300 page book that shows the revolution of
the a world that was taken by the storm of technology and change. A
storm that slowly progressed and one that has now taken full speed.
More changes will come and it is the responsibility of nations to
set standards and the responsibility of people to continuously grow
and learn.
- 2. Outline
- Microsoft3.0
- 3. Dot Com Bubble
- 4. Telecom Revolution
- 5. Work Flow Software
- 6. Uploading
- 7. Open-Source
- 8. In-sourcing
- 9. In-forming
- 10. Steroids
- 11. Checks and Balances
- 12. The New Middlers
- 13. Skills needed
Berlin Walls Falls
Netscape Goes Public
Open Protocols
Digitization
Telecom Burst
Fiber Optics
Outsourcing
Supply Chain Importance
Integration of Flatteners
Free Trade Impact
- 14. While Friedman Slept
Thomas Friedman came to realize Christopher Columbus is no wrong.
The world is no longer flat. In the past years while he spelt the
world change. Businesses change and were built that were not
foreseen. Without globalization, remote executive assistances were
made possible. These are assistance that are located across the
globe that any level of management can hire to become their
assistant.
Business activities that were developed around the people started
to move overseas. Basic accounting task became cheaper to ship
oversea rather than to be completed in the US. Through IT
innovation this was made possible through secure systems. He found
a variety of brews of call centers. Those located in India are
given English training along with English names. Those located in
the US, through JetBlue, are done within ones house.
Change, fast change swelled throughout the globe and impacted all.
It hit Friedman that those across the big blue are now companies
and people competing in the same industries as well as the
employment pools within the US. By increasing the number of
businesses and people come an increase in knowledge, talent,
skills, and ideas that will continue to create change.
- 15. A Brave New World
The Berlin Wall symbolized the struggles between democracy and
communism. All eyes around the world were fixed upon this
situation. Prior to and during this era the world was seen not as a
whole but rather maybe up by separate entities. The fall of the
wall shifted eyes from the communistic philosophies to that of
capitalism and free markets as well as gave a glimpse as at the
world as a whole. In addition the fall of the wall let lose a wave
of people to who were once held back. Windows 3.0 was the first
common stage the falling of the fall of the wall that provided
tools for personal empowerment. It allowed individuals to obtain
and edit documents and information through easier usability than
what was on the market. This platform along with those individuals
who were held at bay by eastern philosophy helped to stimulate
creativity.
Currently control of information is taking place in China. The
communist government in China is censoring search results
discovered in Google search results. The censorship along with
cyber attacks has made Google question to leave. Google in turned
placed its Chinese site on Hong Kong servers to go around the
government, however China has blocked search results focusing on
democracy. Although the wall came down and eastern philosophy
continues to battle free-market doctrine.
With the development of the internet and foreseen limitless
capabilities Netscape was developed and later had enough following
to go public. Word of Netscape carried along with it news of the
net and increased the WWW reach as well as developed hype. Netscape
provided open protocols allowing it to be used on any system and
ended the hope to make it proprietary knowledge. Netscape standards
led to the development of other standards such as SMTP, SOAP, and
FTP. The hype produces what is known as the dot com bubble through
outrageous investment. Netscape and digitization foreshadowed the
need for this investment which helped the telecom industry to take
off but later caused companies to go bankrupt due to permanent
overinvestment especially of fiber optics. However the American
people still had access to this which decreased cost
dramatically.
With the expansion of the net and overinvestment in cable companies
such as Vonage and Magic Jack have arisen to take advantage of
this. Customers spend less than $20 a year to use the net to make
call and to communicate. Both include the capability of calling
overseas which is done through fiber optic cable laid at the bottom
of the ocean.
- 16. Silent Giant Awakes
After seeing Netscape people wanted more other than just to
connect. People fathomed the idea of buying, selling, design, and
more. Work flow software brought these to a reality. Prior to
having work flow software within a company departments tackled task
in different manners thus there was little to none standardization
throughout a whole company. Now this software not only allows
departments to collaborate and integrate with one another but makes
it possible to work from anywhere 24/7 and still keep track. SMTP,
XML, and SOAP provided protocols for computer programs to exchange
formatted information. These standards spread throughout the
industry. The development of standards allowed companies to stray
away from worrying how things are working and to focus on what
really matters.
In the past month Hertz integrated work flow software not for
integration of the whole business but rather a specified version to
assist with PR. Hertz will be using CisionPoint, on-demand system,
which allows them to monitor, evaluate, manage and standardized
activities throughout their PR department. Although Hertz is known
to be the largest car rental agencies, such a moves shows the need
for better integration and room for improvements and that work flow
software is the step in the right direction.
As the internet grew, uploading became an important part of the
community. Uploading gives individuals the to share information
with one another. Uploading allows for individuals to place what
they want online. Blogging continues to grow in popularity and is
another outlet for individuals to place information. Chad Ochocinco
, an NFL player, has his own blog where he uses it to inform
players but also to use it as a social outing to let fans know
where he is at, gives fans the opportunity to travel with him and
more. Through twitter he selected four male and female followers to
accompany him on his trip to the Pro Bowl. He flew them out to
Cincy and road with him on his motor home and made stops along
their way to Florida. Uploading is used through Ebay to leave
feedback for sellers. Uploading has given all individuals the
ability to get their voice heard and in cases have led to hurting
corporate giants which many videos can be seen on YouTube. Kenneth
Harvey started a blog called http://walmartsucksorg.blogspot.com/
meant to be vocal and create a negative feelings towards
Wal-Mart.
- 17. Businesses on the Move
As flattening of the world continued, companies have seen the
resources other countries have to offer such as cheap labor, part
making, and natural resources. Companies are always looking for
ways to decrease their cost and scoring a competitive advantage. In
addition they have come to realize they are competing around the
globe. To decrease cost companies have moved specific in-house
activities to other companies and in many cases other countries
which is called outsourcing. Once the other company has completed
the task, it would then return into the flow of the outsourcing
company. Doing so allowed companies to reduce cost and to focus on
their core competencies.
Outsourcing not only has to happen for business but can also take
place in an individuals home. In a Wired article called Im
Outsourcing My Kids Music Lessons to Korea, Kathy Cerceri is using
YouTube videos and working with a female Korean with the screen
name of sori1004jy to homeschooled her child. She has had a child
take lessons with a real individual as well, but the cost are high.
With the childs work ethic plateaued so did his play, thus the need
to spend the money was no longer needed. Instead they used Suzuki
book along with the matching videos to teach.
One may wonder if you can move a single task else where why not
move the whole factory. The idea of off shoring arose due to the
offering major reductions in cost. In many cases when off shoring,
the play where the plant will be located would be cheaper due to
lower labor, healthcare, and taxes to get the same quality of
product. Again similar once their task is completed, in this case
the whole product, it would be integrated back into the supply
chain.
Ford Motor Co. in 2008 decided to install and build their Fiesta
car manufacturing plant not in the US but rather in Mexico. Due to
severe losses Ford decided to make the move due because of the
large labor cost discrepancy. Ford will be investing $3 billion
which will make it the largest investment in manufacturing Mexico
has seen. Later it was said that Ford was abandoning making US
factories profitable.
- 18. Controlling the SC & Getting Paid For It
Supply chaining is the ability to work together with retails,
suppliers, manufacturers and customers. Doing so through
information sharing and other means increases the visibility of the
chain. Through information sharing responses to situations
increases a companies flexibility with control the flux in demand
and supply. Information sharing helps assist in reacting to hard to
demand situations. By focusing on horizontal integration companies
come to find that cheap parts are not always the answer. When
understanding the whole chain companies realize that focusing on
the total cost of delivering an item.
Boeing is a good example of a company that greatly understands
their supply chain. In the development of their 787 through global
outsourcing of the project. Parts of the plane were made in Italy,
Australia, Japan, France, and several places in the US. With
Boeings transparent supply chain they understood the cost of
transportation to move the pieces of the plane throughout the
world, and from that they found they could reduce production time
by two years.
Few companies have the ability to develop a complex and efficient
supply chain like Wal-Mart has. In-sourcing has given these
companies the opportunity to do such an activity for them.
In-sourcing is hiring another company to handle ones supply chain.
Friedman uses UPS as an example by doing repairs for Toshiba at
their hubs and getting involved with Ford Motor Co. and developing
for them a better way to track their vehicles.
Amazon is similar to that of UPS. Amazon is developing their third
party selling business along with their fulfillment. Amazons
fulfillment allows them to track , store, and sell 3rd party items
as well as provide 3rd party companies the tools needed for them to
key an eye on things. The Amazon speaker discussed a situation when
an individual decided brownie pans and sold it via a site on her
own. She tracked inventory, tracked finances, as well as made the
products. After joining her reached sky rocketed because her item
was now available to all Amazon customers. Her sales shot up
meaning she needed to increase her production to a level she never
imagined. This story shows how important companies like UPS and
Amazon can be for the small guys. Additionally shows that no matter
how small ones operations are that Amazons mastery of their SC can
be very helpful and possibly a key for growth.
- 19. What You Are Looking For Is What You Will Get
Prior to the internet if you wanted to know something , one must
first find a book or the place that has it and then look through
pages and pages and spend countless hours looking up information.
Not any more. With the inception of the internet, all one has to do
is type what is needed into a search engine and poof you have
information on your topic. This information ranges from pieces of
the topic all the way down to extreme details about it. The same
information can be found around the world. Information on the net
is not dependent on where you live, it is only dependent on your
accessibility to the technological equipment. Individuals are not
just students, they can be their own teacher and researcher. The
net provides them the tools for endless learning. However this also
applies to information on can pull up on people: address, phone
number, just think of Myspace, Facebook, even dating websites. The
net is allowing ways to for it to become personalized. Which begs
the questions where can the privacy line be drawn in all this
information.
Currently a PA school is being sued for crossing the grey online
privacy line. Lower Merion HS lent laptops to their students.
Following this school admin called a male student into their office
and was told they caught him in the act of inappropriate behavior.
The student nor his parents were aware of the schools ability to
accessing the webcam. This case will test and hopefully provide a
better line to know where privacy lies.
Friedmans steroids are applications and devices the resonates each
of the flattners effects and they encompass: computing, IM/FS,
VoIP, videoconferencing, and computer graphics. With technilogical
advances computers continuously get faster, smaller, and increases
their ability to do more. IM/FS allows for sharing and
communication amongst networks. VoIP has provided a new manner of
communication in which calls can be made over the internet.
Videoconferencing allows for face-to-face meeting without being in
the same room. Computer graphics can increase the means to interact
with ones computer. Due to prior overinvestment by telecom
companies these steroids can be used at a free to a low cost price.
Now one can access any information from any locations with such
devices.
Mark Cuban mentioned in Inc. how he has been productive. He
believes email is the best way to communicate. When talking with
Inc. he only answered and read questions via email. Using this
steroid, version of IMing since he is always on the net with his
Blackberry, has taught people to be straight to the point, which
removes all the extraneous stuff.
- 20. Convergence of the Tri-Fecta
The ten flatteners are not only enforced one another but them
themselves were also supported by other factors such as the
importance of the individual and the outburst in the number of the
worlds labor force. Each one of the flatteners use and build upon
one another. None would have occurred without the fall of the wall,
without Netscapes success in open protocols most of the net would
be proprietary knowledge, the lack of WF software may have lead to
off-shoring and out-sourcing, and more would have happened. The
steroids as Friedman calls them are devices and applications that
other flatteners have built. However with these flatteners came
changes not only in technology but also in business practices. The
need for college degree exploded after the US came to realize we
will not be about manufacturing especially due to the global labor
force which can offer cheaper cost. By obtaining college degrees
and through different experiences individuals know and need
different skill sets to compete. In many cases some students wonder
if a single major is enough anymore.
Personally that is a small reason why I took on three majors,
studied abroad, jumped on board of activities, but it was not my
sole reason. Without my experiences and without such schoolings I
knew I would not stand out as much because I am not longer in a
pool of just Americans but I am just one of the fish in the sea of
the globe competing for jobs. People are starting to realize that
they need more and more to differentiate themselves. In my opinion
that wont stay stagnant. Continuous education through the likes of
Phoenix University or certification through an organization like
APICS will be needed as one grows in ones professional to get
closer to the hook.
- 21. Horizontal VerticalTroubling Times Ahead?
As the world becomes flatter, connectivity and collaboration starts
to trump over control and command. However this will come with very
little ease nor be fixed in a short time. The Great Sorting is for
the refocusing and recalibration of the systems at hand. Just
because things change does not mean you just let them play out. For
example implementing a new and amazing IT system into a business.
Just because you know what it can do and the possibilities that can
come out of it does not mean you shouldnt keep an eye on it. Look
at Telecom companies who laid fiber optic cables, they just went
with it. They did not research and analyze to the fullest extend.
That is what should happen here, keep tabs, ask questions. In
addition you are not only worried about yourself but must apply
worries to a global scale. Nike saw damage to their image and an
uproar when they had poor labor practices such as using kids as
well has poor work environments. However the standards at those
work places within their countries are legal. This brings up the
question where does the company start and finish? To what account
is one responsible?
With the flattening of the world standards and international laws
are needed. These checks on the system are needed, but they must be
followed. In the WTO there are 153 members but there are 192
members within the UN, meaning there is 21% that are not following
WTO standards. Even with being part of the WTO international
standards such as ILO are not followed by always followed. One
countries labor standards differ from another so deciding on
international law is difficult. Development of more international
standards as well as gathering all countries under one organization
are needed to provided the checks needed to make sure the changes
dont go wild.
- 22. US and Free Trade
The worry of free trade lingers throughout the US. Citizens believe
that free trade is bad and seems unable to look at the benefits.
Many want barriers and walls to be placed up to protect us from
this. Yet that seems similar to what has taken place in the past.
Establishing barriers and fences works more towards eastern
philosophies and away from free markets.
People are normally are near sighted, they worry about the now.
People see that businesses are leaving causing individuals to lose
jobs and when it hits close to hope it impacts them. If all invest
stops, then yes they would be correct outsourcing and off shoring
is harmful, but investing wont stop it will continue. Manufacturing
jobs will be limited due to cheap labor in other countries but jobs
are not based on production and manufacturing, they are based on
idea creation.
The loss of our manufacturing jobs places emphasis on the fact that
education is needed to pursue jobs and careers. With such jobs
leading education is truly needed to educate individuals and give
them the skills sets which are driving forces (Convergence II).
Thus a change in the US domestic strategy is needed.
- 23. Application of US & Free Trade
Free trade is not just impacting those in the US but rather those
throughout the world. Fear of continuous job loss and little hope
for new jobs resonate in countries throughout the world as well.
One may think that it only impacts the big players, those without
the jobs however that is not the case. Africa and Asian nations are
feeling some heat from free trade.
Farmers in Africa, when the free trade gates were opened, were
asked to compete against those who are more efficient and had
equipment to assist them. Once tariffs were eliminated African
farmers were forced out of business because less expensive
agriculture flooded in. Unlike the US farmers in Africa receive
zero help, they are on their own. This shows that free trade,
without assistance, small business will likely fail. It makes one
wonder if some kind of protectionism will be needed.
Members of Asean, the third largest trade organization, are worried
once their already low tariffs, 5%, is eliminated the imports from
China will flood their countries and damage local markets. Concern
is especially focused on the textile industries. Concerns flutter
for all countries that have to deal with free trade. Leaders see
hope to increase access to Chinas 1.9 billion people as well as
opening borders for China to outsource and offshore their
activities.
- 24. Cant Touch These
With the flux in the global labor force having a constant set of
skills will not suffice in todays world. Meaning that if one is
stagnant with their skills they will not be wanted down the road.
The workers that are wanted are those that are continuously
learning.
The Nine Types of Untouchables or New Middlers
Great Collaborators & Orchestrators
Managerial talent who lead and inspire those around to foster
collaboration
Great Synthesizers
Masterminds that can integrate two unrelated things
Great Explainers
Individuals who can take and see complex items and reiterate them
in common tongue
Great Leveragers
Those able to leverage technology to increase efficiency and
productivity
Great Adapters
Versatile persons, who have the ability to apply a variety of
talents on situations, leading to growth
Green People
Persons focusing on renewable energies & sustainability and are
environmentally conscience
Passionate Personalizers
Individuals with a purse passion with great people skills that add
that special touch
Math Lovers
Not just math genius but those with a like and act for all things
math
Great Localizers
People who exploit the global resources and applications, and
bringing them back locally
- 25. Application of the Untouchables
Importance of continuously learning is assumed to be a reason
behind companies that develop rotations for new hires as well as
flexible career paths throughout an organization. From my first and
second round interview with Discover Financial I found they offer
flexible career advances in their organization which can be
vertical or horizontal. Individuals can take make moves dependent
on position available. However current employees mentioned that
vertical movement may not always be the best. With their
experiences they shared moving horizontal enables employees to
learn and grow in different areas of the company, thus increasing
their skill sets. In addition when interviewing for vertical
movements and an employee has made horizontal movements hints at
their want to learn as well as a want to expand their skill
sets.
- 26. Da Right Stuff
With a changing world and to become one of the untouchables one
must want to know how. Friedman identified several key
characteristics.
Learn how to learn
What individuals learn today will so be outdated. Individuals will
need to continuously learn and educate themselves.
Working well with others
With the increase in service jobs and a decrease in manufacturing
jobs, collaborating with other people is needed. Human interactions
is hard to outsourced.
Passion and curiosity
In a flat world ones passion and curiosity will carry one farther
than their IQ. Passion and curiosity will push an individual to
learn and educate oneself leading to continuous improvement.
Right brain useful
Jobs leaving the US are considered left-brained, ones that
structured and limited. Using the right side enables one to be
creative, to image, to design, used to find things outside the
box.
Navigation
With all the information made available to an individual, one must
learn how to obtain proper information and roam throughout the net
effectively.
- 27. Application of Da Right Stuff
Interviews are an application of trying to find the right stuff. If
education and IQ were prime indicators on who would better do a job
then resumes and an IQ test would be sufficient and businesses
would not have to waste their time and money in sorting out new
employees. Companies look for the right stuff that fits their
company.
In one of my first interviews in college I used a resume with an
opening involving the word passionate. In two of my three
interviews I was asked to explain that. Prior to those interviews
no one ever mentioned my opening lines. After reading this book I
got a better understanding of why and to a certain extent I felt
that I matched much of the description he used. When I get started
on something I like to take the extra steps and force the
boundaries to bend to see what I can and cant do. In some cases I
get so caught up I do not always see the whole picture which I am
working on.
My first 2nd round interview with Discover used a case interview to
see how well we work with individuals. We had groups of 3 or 4
people and were given a scenario and ten minutes to determine the
best outcome then give a presentation. Our group members we met
only an hour ago and little time to get to know each other.
Discover knows the importance of working well with others is
importance especially in when they like to work with groups. Thus
what better way to test potential hires with incorporating that in
their interviewing process.
- 28. Personal Summary
Continue pursuit to diversify self
Change is inevitable
Do not stop learning
Network, meet new people
Do what you love which will create passion and provide
inspiration
Short term impact will cloud judgment, but make your way through to
find what the future holds
Expand experiences, work outside your comfort zone
You are not alone, look around. Collaborate, Integrate
When expanding stick to your routes: mission and ethics. Develop
detailed missions and ethics, do not just know them, live
them
Standards are needed. Standards foster innovation and
quality
- 29. Closing Remarks
Did you like the book/assignment and find-it useful?
I thought this assignment was great! I started the book last
semester and never finished it and having this as an assignment got
me back into the book. I was amazed by how the world has been
flattened. I knew of the Berlin Wall and heard about Netscape but
did not gather their complete importance to the world. In addition
it got my mind thinking: what is the next flattener? Will the
flattening process ever stop? Will there ever be a need to
un-flatten the world? This books gives me a glimpse at the overall
picture and increased my excitement to stay up-to-date and to get
out there and experience it myself.
What would you do to improve this assignment?
I think this assignment is great. If I would change anything it
would be adding a some type of presentation. It would not be over
the book but involve applying one of the flatteners to real life
experiences. Example one could create a correlation between Google
pulling out of China with flatteners 1 and 2.
Was there anything that inspired you?
After reading the different stories and experiences my curiosity
grew and I do want to got out and experience things for myself. In
addition if I have the opportunity to view different industries, I
will make time to see them. Lastly I was inspired to network. Mr.
Friedman knew many people those connections got him to the places
he visited going. Proving that networking can take you anywhere, if
you have the right connections. I want to make those
connections.