Workspace Transformation & Enterprise Mobility

DarrylMcKinnonManagingDirector,Collaboration,AsiaPacific&Japan6th December2017

Challenges &Opportunities

Make ItReal

Cisco’sApproach

PRODUCTIVITY EMPLOYEEENGAGEMENT LOWERTCO CUSTOMER

SATISFACTIONINNOVATION&

GROWTH

DEVICECHOICE

CONNECTIVITYMOBILITY

EASEOFUSE

Today’sWorkplaceTheChallenges&Opportunities

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TheFirstSteptoSeamlessCollaboration

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Let’s meet How many people in my meeting?

Where is everyone joining from?

What devices will be used?

How do I connect everyone together?

In one meeting?

VideoConferencing

Web Conferencing

AudioConferencing

The New Way to Meet

Productivity Improvements of 50%+Costs Savings of 30%+

Join via Telepresence System or Application: damckinn@cisco.webex.comJoin via Browser or Smart Device: https://cisco.webex.com/join/damckinn

Cisco TelePresenceEndpoints

Skype, SfB, Lync 2010/13 3rd Party Standards BasedVideo Endpoints

Jabber Desktop & Mobile

Any Browser

Plain Old Telephone

WebEx Mobile & Desktop

Spark

InvisibleTechnologyDrivesModernExperiences

PerfectingtheMeetingExperience

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Demo:SpeakerTrack&PresenterTrack

Video is Everywhere…

November18,2016

PrimeMinisterModiinauguratedIndianRailways’RailVikasShivir.

Headdressed 110locationsusing hispersonalVideoConferencingUnit.

Onday3,hewaspresentinpersonandthe110locationsconnectedtothecentralofficetohearhimspeak.

Theeventfocuswasondrivinginnovation inIndianRailways.

RailVikasShivirIndianRailwaysTransportation

Question 1 :Percentage of employees who use email as their Collaboration tool ?

1. 33%2. 55%3. 75%4. 93%

Business Messaging is the Next “Go-to Tool” At Work

Business MessagingCall Email

By 2018, 50% of team coordination and communication will occur via mobile group collaboration apps.

- Gartner

Consumer Sensibility | Enterprise Practicality

1:1 Conversations, Rooms, Teams

“My Email Has Halved, More Agile & Productive, More Engaged”

Persistent & Searchable

Secure & Compliant

Call, Video, Multi-Parties, Meetings

Spark App

Spark Desktop Client WebEx

Client Spark DeskPhone

Spark Room Systems

Ecosystem

API

Demo:SparkCall&IoS10Integration

EnterpriseVoiceIntegration

• Takeyourdeskphonewithyou

• MaintainCallerIdentity

• ConsolidateVoicemailRepositories

• EnableVideoCalling

• ContactsandCallRegisterIntegration

• EnablebyCiscoSparkandiOS10APIs

Question 2:Percentage of employees who will not answer a call unless they know who is calling ?

1. 10%2. 35%3. 40%4. 64%

Frictionless Collaboration with Cisco Spark

Message Meeting Call

TheTraditionalWorkplace

Project Room

Conference Room

Quiet RoomTouchdown

Audio Privacy Room

Open Meeting AreasStorage

eCafe Post Office Creativity Zone

Workstations

Double Utilisation of SpaceCosts Savings of 30% - 40% per Employee

TheNewWorkplaceOrchestratingforbusinessoutcomes

Cisco’sCollaborationApproach

Connectivity Cloud-Based:Agile&Scalable

Activated&EngagedWorkforce

Collaboration Architecture & Portfolio

CiscoHybrid

AppsandEndpoints

CiscoSpark™ServiceMessage|Meeting|Call

UnifiedCommunications

CustomerCare Conferencing

CiscoCollaborationEdgeArchitectureOn-PremisesandPartnerHosted

DeveloperExtensions

Cisco®

CollaborationCloud

Put“No-Compromise”Collaborationinto:

Every PocketEvery Room Every Desk

Anywhere, Any Device, Anyone

Engage, Anywhere, Anytime

Your #1 Device, Always Within Reach

Simple, Secure & Complete Experience

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KeyTakeaways

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Workspace Transformationdrives Digital

Transformation

PartnershipsExperienceis Key

CONTACT DETAILS

@apj_darrylm

damckinn@acecloud.webex.comdamckinn@cisco.com

THANK YOU