working lunch seminar series

WE WILL START PROMPTLY AT 12:05

Crowdsourcing and Employee EngagementJanuary 26, 2012

2

Your webinar hosts

Joe PetersPartner/Founder

Stephan TelkaConsultant

Welcome!

• Session will be muted

To ask questions:• Use the “raise hand” feature• Use “chat” feature

About Us1. Public Involvement2. Employee Engagement3. Stakeholder/Community Relations• 20 full time staff and broad associate network• 200+ initiatives since 2003

Our Approach

There is always a value to in-person

engagement.

Online participation

brings broader access and scale.

Social media provides new

opportunities and channels for

relationships.

Introductory Poll

What is your comfort level with crowdsourcing?

What is your comfort level with employee engagement?

1. What is employee engagement?

• It is the act of engaging employees• It is also the state of being – being

engaged in their work and workplace

2. What are some common reasons for engaging employees?

• Change Management• Transformation• Feedback/Suggestions• Innovation

3. What are the symptoms of an unengaged workforce?

• Productivity• Innovation• Morale• Retention• Commitment

4. What is crowdsourcing?

• “Harnessing the cognitive surplus of employees” – Clay Shirkey• Ideation – reading, sharing, voting,

and commenting

5. What is an idea forum?

• Topic based• Needs outreach• Needs nurturing/moderation• Presents results

5. What is an idea forum?

Top Four Tips for Success

1. Setting objectives2. Planning3. Design4. Delivery

Tip 1: Setting objectives

• What do you want to achieve?• What does success look like?• Can we nail down some metrics?

e.g. 5 great ideas

Tip 2: Planning

• Who are you engaging?• What are the topics?• What is the time frame?

Tip 3: Design

• Topic creation• Idea form and custom fields

Tip 4: Delivery

• What is it about?• What do you want them to do?• Why should they participate?• How long will the process last?• How will their input be used?• Moderation/gardening

Idea Forum Demonstration

Thank You!

www.ascentum.comascentum.eventbrite.com

jpeters@ascentum.com613.761.7306 x302