Marie Pia Ignace - Lean IT Summit 2015 1/18

Yves Caseau

Head of AXA Digital Agency

NATF (National Academy of Technologies of France)

Lean IT – Wrap up

Marie-Pia IGNACE

President

Institut Lean France

Marie Pia Ignace - Lean IT Summit 2015 2/18

Where do we startWhere do you start ?

Marie Pia Ignace - Lean IT Summit 2015 3/18

Where do we startWhere do you start ?

Answer 1:

Here & Now

Marie Pia Ignace - Lean IT Summit 2015 4/18

Gemba – Gentchi Genbutsu

Genchi Genbutsu

Go and see value

at the real place

with real people

and real demands

Marie Pia Ignace - Lean IT Summit 2015 5/18

Where do we startWhere do you start ?

Answer 2:

Hoshin

Marie Pia Ignace - Lean IT Summit 2015 6/18

Would you tell me, please, which

way I ought to go from here?

`That depends a good deal on

where you want to get to,' said

the Cat.

`I don't much care where--' said

Alice.

`Then it doesn't matter which

way you go,' said the Cat

Marie Pia Ignace - Lean IT Summit 2015 7/18

Hoshin Kanri

Business

Performance

Knowledge

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Who provide which

value?

Who gets the margin?

Marie Pia Ignace - Lean IT Summit 2015 9/18

Gap #1

Be reliable!

Marie Pia Ignace - Lean IT Summit 2015 10/18

1 year program

Measure Everything

Fix the Uncovered Issues

Monitor and Preventing

Regressions

number of user-visible errors

/5

Marie Pia Ignace - Lean IT Summit 2015 11/18

Gap #2

Go fast

11.6sMean time between

deployments

(weekday)

1,079Max number of

deployments in a

single hour

10,000Mean # of hosts

simultaneously

receiving a

deployment

30,000Max # of hosts

simultaneously

receiving a

deployment

DEPLOYMENTS AT

AMAZON.COM

Marie Pia Ignace - Lean IT Summit 2015 14/18

Gap #3

Match your customer’s

expectations

Marie Pia Ignace - Lean IT Summit 2015 15/18

Marie Pia Ignace - Lean IT Summit 2015 16/18

Hoshin Kanri

Business

Performance

Knowledge

Learn to

Be reliable

Go fast

Match your customer’s

expectations

Marie Pia Ignace - Lean IT Summit 2015 17/18

Find your sensei

Marie Pia Ignace - Lean IT Summit 2015 18/18

Yves Caseau

Head of AXA Digital Agency

NATF (National Academy of Technologies of France)

Questions ?

Marie-Pia IGNACE

President

Institut Lean France