Where to start a Lean journey by Marie-Pia Ignace

Marie Pia Ignace - Lean IT Summit 2015 1/18

Yves Caseau

Head of AXA Digital Agency

NATF (National Academy of Technologies of France)

Lean IT – Wrap up

Marie-Pia IGNACE

President

Institut Lean France


Where do we startWhere do you start ?



Answer 1:

Here & Now


Gemba – Gentchi Genbutsu

Genchi Genbutsu

Go and see value

at the real place

with real people

and real demands



Answer 2:

Hoshin


Would you tell me, please, which

way I ought to go from here?

`That depends a good deal on

where you want to get to,' said

the Cat.

`I don't much care where--' said

Alice.

`Then it doesn't matter which

way you go,' said the Cat


Hoshin Kanri

Business

Performance

Knowledge


Who provide which

value?

Who gets the margin?


Gap #1

Be reliable!


1 year program

Measure Everything

Fix the Uncovered Issues

Monitor and Preventing

Regressions

number of user-visible errors

/5


Gap #2

Go fast

11.6sMean time between

deployments

(weekday)

1,079Max number of

deployments in a

single hour

10,000Mean # of hosts

simultaneously

receiving a

deployment

30,000Max # of hosts

simultaneously

receiving a

deployment

DEPLOYMENTS AT

AMAZON.COM


Gap #3

Match your customer’s

expectations


Hoshin Kanri

Business

Performance

Knowledge

Learn to

Be reliable

Go fast

Match your customer’s

expectations


Find your sensei


Yves Caseau

Head of AXA Digital Agency

NATF (National Academy of Technologies of France)

Questions ?

Marie-Pia IGNACE

President

Institut Lean France

Where to start a Lean journey by Marie-Pia Ignace

Leadership & Management

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