What’s your Outcome?

James C. Galvin, Ed.D.Galvin & Associates, Inc.

Lisa B. LampmanLampman Consulting LLC

Dallas TXApril 26, 2011

Nonprofits are getting more and more pressure to report outcome measures

The Christian Leadership Alliance believes this is a long-range trend

If you focus on the right outcomes your ministry will be more effective

Your role is to develop a plan to help your organization sharpen outcomes

Your current outcomes and measures are unclear or nonexistent

You want clear outcomes and measures for every ministry program

Use the Logic Model as a tool for sharpening ministry outcomes

Benefits/Costs

Logic Model

Measuring &Communicating Outcomes

Action Plan

What are the benefits to measuring outcomes?

What are the costs/concerns?

Benefits/Costs

Logic Model

Measuring &Communicating Outcomes

Action Plan

The Logic Model can help you identify outcomes and achieve them

Reducing HIV Mortality Rates

Students Choosing STEM Careers

Reducing Violence among Youth

Increasing Technological Proficiency

Improving Lives of HIV Positive Women

Reducing Poverty in the Northwest

Preventing Traumatic Head Injuries

Improving Educational Effectiveness

Establishing a Wiki Community

Download a free logic model workbook from Innovation Network

Add photo of 30-page manual for effect

Problem Statement and Goal

What community problem does my program solve?

Problem: Recovery Ministry

In Washington, DC, 40% of homeless individuals are addicted to drugs and alcohol and are unable to sustain sobriety, employment, and housing.

Problem: Urban Youth Ministry

A growing number of urban youth in Knoxville lack support and resources and are at-risk academically, socially, and spiritually.

Problem: Romanian Ministry

Significant numbers of disabled children in Romania are abandoned to state institutions.

Goal: What is my program trying to accomplish?

Goal: Recovery Ministry

Assist homeless men and women in DC in their efforts to rebuild their lives by maintaining uninterrupted sobriety, maintaining employment, and living in their own homes.

Goal: Urban Youth Ministry

Equip urban youth in Knoxville to love Jesus Christ and become effective community leaders.

Goal: Urban Youth Ministry Afterschool Program

Increase reading proficiency among elementary-age children through a church-based tutoring program.

Goal: Romanian Ministry

Place disabled orphans from Arad County in Christian Romanian families and provide ongoing support.

Resources, Activities, Outputs

Resources, Activities, and Outputs describe your organizational system

Resources, Activities, Outputs

Outcomes

Writing an outcome statement

Type of Change In What For Whom

Increase literacy skills

reading proficiency

among participating elementary-age children

Who Will Change What

80% of eligible children

will be placed In Christian RO families

Who Will Change What

70% of participating homeless individuals with addictions

Will maintain sobriety

Are your outcomes…?

focused on your “core business”

realistic, achievable, measureable

written as change statements

within your ability to influence change

in logical sequence

Outcome Chain

Short-termLearning

IntermediateBehavior

Long-termCondition

Closer in time More distant in timeEasier to measure Harder to measureMore attributable Less attributable

Outcome Chain: Recovery Ministry

Provides substance

abuse recovery

services to homeless

in DC

To increase knowledge

about addiction

To increase skills on how to identify

addiction ‘triggers’

To improve ability to

make healthy decisions

about addiction To maintain

uninterrupted sobriety day

by day

Outcome Chain: Urban Youth Afterschool Program

Provides church-based

tutoring to urban youth

To increase time spent

reading To increase reading

proficiency among

elementary-age children

To improve literacy skills

Outcome Chain: Romanian Ministry

Provides recuperative homes and school for

disabled RO orphans and

support services to

families

To improve

children’s care

To improve children’s ability to

develop and learn

To increase relational and life skills

To be placed in Christian

RO families

Rationales, Assumptions,External Factors

A program’s rationales are beliefs based on knowledge about how change occurs

Rationales

Current research indicates that providing a stable living situation can help homeless individuals maintain sobriety.

Graduation rates from high school have been linked to proficiency in reading on grade level by the 3rd grade according to recent research.

The likelihood of RO Christian families being willing to adopt disabled children is increased when long-term support services are available.

Assumptions are existing conditions necessary for success

Assumptions

There is adequate and nearby housing available for all program participants.

There are church volunteers in urban neighborhoods willing to tutor elementary-aged youth in reading.

RO Child Protection will continue to allow and support adoption of orphans with disabilities by Christian RO families.

External factors involve conditionsthat impact program success

The Logic Model can help you identify outcomes and achieve them

Benefits/Costs

Logic Model

Measuring & Communicating Outcomes

Action Plan

Measuring Outcomes

Measuring outcomes for a leadership training ministry

Resources Activities Outputs Immediate Outcomes

Intermediate Outcomes

Ultimate Outcomes

Pastors and partners

Presenters

Program materials

Conference congregations

Mentors

Mentoring congregations

Funding

PLI Staff

4 annual conferences

6 collegial events

2 collegial topic events

4 partner events

1 event

# of students who attended all conferences

# of students who attended all collegial events

# of students who attended all topic events

# of partners involved in partner events

# of students who participated in missions event

Renewed sense of collegiality

Renewed commitment to ministry

Renewed commitment to the denomination

Sense of partnership with spouse

Partners feel validated

Marriages strengthened

Increased personal spiritual disciplines

Increased articulated vision

Deepened passion for connecting people to Jesus

Commitment to build up leaders

Courage to lead

Increased leadership skills displayed

New world mission eyes

Enhanced awareness of ethnic ministry

“The mission!”

More pastors prepared to lead large, growing churches

Adult conversions by the thousands

Tens of thousands in Bible study

New mission starts

Increased ethnic outreach

Growing pool of mentoring churches and mentors

“The hope!”

Measuring outcomes for any congregation

Measuring outcomes for an urban youth ministry

Developing customized measures

5 Thriving Most favorable

4 Safe Favorable

3 Stable Neutral

2 Vulnerable Unfavorable

1In Crisis

Most unfavorable

Communicating Outcomes

Benefits/Costs

Logic Model

Measuring & Communicating Outcomes

Action Plan

More valuable resources are available online for free

Develop an action plan to identify and measure outcomes for your organization

Thank you!

James C. Galvin, Ed.D.jim@galvinandassociates.com

Lisa B. Lampmanlisa.lampman@gmail.com

www.galvinandassociates.com/

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