What makes a Successful Leader? Steve Backley and Paul Hannam.

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Transcript of What makes a Successful Leader? Steve Backley and Paul Hannam.

What makes a Successful Leader?

Steve Backley and Paul Hannam

Intro montage

2012 olympic montage

Do You Have a Growth Mindset or a Fixed Mindset?

What is Success for You?

WR video

sydney video

Transformational Leadership

Transformational Leadership

© iperform systems 2014

How to Create a Culture of High

Employee Engagement So your People Feel and Perform at their

Best

The Benefits of Employee Engagement

Higher Productivity & Performance Reduction in Costs

Increased Employee Retention Reduced Sickness, Absence &

Stress Better Customer Service

Greater Creativity Improved Wellbeing & Morale

More Attractive to Talent

Employee Engagement is the

Optimal Strategy for Sustained High Performance

For your employees, teams and Organisation

In the Local Government Sector Employee

Engagement is the Optimal Strategy for Improving Service

Delivery at the same time as

Reducing Costs

The Ideal Employee

Growth Mindset

Agile

Balanced

Intrinsic

allyMotivate

d

Autonomous

Customer

Focused

Flourishing

High Engagement

High Performance

The Challenge

Most Employee Engagement

Programmes do not Work

EE

1 Extrinsic Engagement

Two Types of Engagement Strategy

IncentivesRecognition

RemunerationTeam Building

Outside-In

EE

2 Intrinsic Engagement

Two Types of Engagement Strategy

IE

Values DrivenPersonal Growth

Passion Authentic

SustainableInside-Out

Lessons from Recent Research

Lesson #1

Intrinsic Motivators are More Effective than Extrinsic Motivators

Lesson #2

Happiness is the Cause of High Performance

rather than the Result

Lesson #3

Gratitude and Appreciation boost Well-being & Engagement

Lesson #4

Resilience and Grit are the Critical Habits for

Sustained Engagement and High Performance

Lesson #5

Employees want to be Successful and Fulfilled

Intrinsic Engagement

Works from the Inside Out

Peace of Mind

Commitment

Trust

Autonomy

Optimism

Creativity

Connection

Authenticity

Fulfilment

What is Feeling Engaged?

Purpose

The Best Programmes Integrate Both

Self ImprovementEmotional

IntelligencePractice & Journaling

IncentivesMeasurement

Systems & Processes

Intrinsic

Extrinsic

Incentives can enhance Engagement

Analytics

Mood Measurement

Gamification

Prizes

Leaderboard

Integrated into Talent Development

High Performers Club

Accountability and Coaching from

Managers

Integrated Engagement

Intrinsic Engagement

Boost EQ

Self Awareness

Align Values

Extrinsic Engagement

Motivatio

n

Autonomy

Wellbeing

Systems & Processes

Incentives

Accountability

Practice

Measurement

To Engage Themselves

Support Employees

Transformational Leaders