What do ‘business communication skills’ actually mean?

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Transcript of What do ‘business communication skills’ actually mean?

                What do ‘Business Communication Skills’ actually mean?

Think On Your Feet®

Why do we need Business Communication Skills?

Business Communication Skills give you theconfidence to deal with any situation.

Which one are you?

You meet your MD in the elevator and she asks for an update. Are you:

Freezing Fiona?

You’ve never met the MD before, you’re not sure how to respond and you freeze.

Waffling William?

A nervous reaction. You have trouble focussing on the big picture and instead dive into the

detail of your day.

Composed Charlotte?

Calm, collected and confident. You explain the background to the project, where you are now

and when you aim to finish.

Be like Charlotte

• She didn’t get there by chance. • She learnt how to communicate when put on

the spot. • She thinks about her audience, chooses a

simple communication strategy and delivers like a pro.

Over 95% of workplace communication is informal

• Off-the-cuff discussions• Elevator speeches• Q&A• Meetings• Summaries• Status updates• Conference calls

Not just presentations skills ...

Most roles only require a small number of formal presentations.

Yet ‘presentation skills’ is the only communications training most of us will get to attend.

Think On Your Feet® is different

It’s the only workshop that trains you to address informal situations to present, defend, and discuss a position persuasively and quickly.

Think On Your Feet® will show you how to:

• Choose the best strategy for each situation• Break a topic into bite-sized chunks for the

listener• Communicate your message with impact

Business Communication Skills for your organisation

Communication is what separates successful teams from unsuccessful ones.

Learn to give your delivery the spit and polish it deserves

with our 2-day workshop Think On Your Feet®

Think On Your Feet®

Get in touch …

Visit: www.thinkonyourfeet.holstgroup.co.uk

Email: info@holstgroup.co.uk

Call: 0845 456 4000