What do ‘business communication skills’ actually mean?

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What do ‘Business Communication Skills’ actually mean? Think On Your Feet®

Transcript of What do ‘business communication skills’ actually mean?

Page 1: What do ‘business communication skills’ actually mean?

                What do ‘Business Communication Skills’ actually mean?

Think On Your Feet®

Page 2: What do ‘business communication skills’ actually mean?

Why do we need Business Communication Skills?

Business Communication Skills give you theconfidence to deal with any situation.

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Which one are you?

You meet your MD in the elevator and she asks for an update. Are you:

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Freezing Fiona?

You’ve never met the MD before, you’re not sure how to respond and you freeze.

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Waffling William?

A nervous reaction. You have trouble focussing on the big picture and instead dive into the

detail of your day.

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Composed Charlotte?

Calm, collected and confident. You explain the background to the project, where you are now

and when you aim to finish.

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Be like Charlotte

• She didn’t get there by chance. • She learnt how to communicate when put on

the spot. • She thinks about her audience, chooses a

simple communication strategy and delivers like a pro.

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Over 95% of workplace communication is informal

• Off-the-cuff discussions• Elevator speeches• Q&A• Meetings• Summaries• Status updates• Conference calls

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Not just presentations skills ...

Most roles only require a small number of formal presentations.

Yet ‘presentation skills’ is the only communications training most of us will get to attend.

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Think On Your Feet® is different

It’s the only workshop that trains you to address informal situations to present, defend, and discuss a position persuasively and quickly.

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Think On Your Feet® will show you how to:

• Choose the best strategy for each situation• Break a topic into bite-sized chunks for the

listener• Communicate your message with impact

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Business Communication Skills for your organisation

Communication is what separates successful teams from unsuccessful ones.

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Learn to give your delivery the spit and polish it deserves

with our 2-day workshop Think On Your Feet®

Think On Your Feet®

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Get in touch …

Visit: www.thinkonyourfeet.holstgroup.co.uk

Email: [email protected]

Call: 0845 456 4000