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Innovation Accelerates

July 2013

Michael Allen EMEA VP & CTO

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Thoughts / Inspiration / Comments

#apmday

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Modern Apps of Today: Innovation Accelerates

Application

Customers

Employees

ISPs ▪ Mobile carriers ▪ Browsers ▪ Devices ▪ AJAX ▪ JavaScript ▪ Mobile apps

Users Cloud: Private and Public Data Center Web ▪ Mobile ▪ App logic ▪ Database ▪ Big Data ▪ Network

▪ Mainframe ▪ Virtualization ▪ SOA ▪ CDNs ▪ Third party services

Application

XML/SOAP http SQL TCIP/IP

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What is Complexity?

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Let’s try again?

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Another view…

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Here’s one view…

Incident Complexity # of WTF per minute

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Why do we need to tackle complexity?

• With Complex Systems you can’t be sure they will fail in the same way they have done in the past.

Complex systems run as

broken systems. …they function because of redundancies and people

can make it function, despite the presence of

many flaws!

Complexity is Costly…Knight Captital

suffer $440M losses within 45 minutes

“we experienced a breakdown in software install process” – Tom Joyce CEO

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How can we address complexity?

“All problems in computer science can be solved by another level

of indirection… except for the problem of too many layers of indirection.” – David Wheeler

Look, another layer of IT

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We need Complexity, so how to absorb it?

APM

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APM Day – Innovation of Visibility & Intelligence

APMaaS for Java, .NET, PHP, and more (Early Access)

april ‘12 may ‘13

industry’s only Map/Reduce, NoSQL and

Big Data APM

Lighter DC RUM with targeted application

focus

industry’s only transactional Mainframe

APM

nov ‘12

Big Data Analytics Platform for Collective

Intelligence

New Mobile WebKit Synthetic and Mobile

App RUM

Single UEM, adding PHP and APMaaS and

on-prem

smart baselining using behavior learning and

purpose-built algorithms

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Contact me at:

michael.allen@compuware.com

linkedin.com/in/mikedallen

@mike_d_allen

www.compuware.com Thank You! www.cloudsleuth.net

14 © 2011 Compuware Corporation — All Rights Reserved © 2011 Compuware Corporation — All Rights Reserved

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