APM Performance Day 2013 – What‘s Driving The Need For Speed In 2013

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© 2013, Research In Action GmbH Reproduction Prohibited 1 What‘s Driving The Need For Speed In 2013 Dr. Thomas Mendel Ph.D. Managing Director

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Thomas Mendel from Research in Action presents his findings from his research about What‘s Driving The Need For Speed In 2013 from APM Performance Day 2013 in London.

Transcript of APM Performance Day 2013 – What‘s Driving The Need For Speed In 2013

Page 1: APM Performance Day 2013 – What‘s Driving The Need For Speed In 2013

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What‘s Driving The Need For Speed

In 2013

Dr. Thomas Mendel Ph.D.

Managing Director

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Survey Instrument

Country breakdown

Germany 53

United Kingdom 52

France 51

Italy 31

Benelux 33

Europe (Rest) 42

USA 104

The Americas (Rest) 51

Asia Pacific 51

Total 468

Job title breakdown

CIO 96

VP IT 83

VP Infrastructure 75

VP Operations 61

IT Manager 55

IT Operations Manager 43

IT Supply Manager 23

IT Purchasing Manager 19

Others 13

Total 468

Company size breakdown (Revenue more than €50 million)

Headcount 250 to 1.000: 58

Headcount 1.000 to 10.000: 237

Headcount 10.000 to 50.000: 148

Headcount over 50.000: 25

Total 468

Industry breakdown

Energy 22

Financial Services 45

Government & Non Profit 53

Healthcare & Chemicals 43

Manufacturing 97

Media & Telecoms 39

Retail 56

Technology 77

Travel & Transportation 36

Total 468

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What is your number one investment area in IT for 2013?

N=468 IT Managers in Enterprises

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What is your number one investment area in the Cloud

computing space for 2013?

N=468 IT Managers in Enterprises

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Which of the following Cloud services do you use or expect to use

in the next 2 years for your web and business applications?

N=468 IT Managers in Enterprises

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Are you concerned with the hidden costs of Cloud services

for your applications?

N=468 IT Managers in Enterprises

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When thinking about the management of Cloud services,

what are the 3 biggest concerns to you (Max. 3 options)?

N=468 IT Managers in Enterprises

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When using Cloud services, what is the main metric you

use to track application performance?

N=468 IT Managers in Enterprises

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What is your number one investment area in the IT Service

Management (ITSM*) space for 2013?

N=468 IT Managers in Enterprises * ITSM a.k.a. IT Management Software, incl. BSM, Service Desk,

Performance, Asset, Change and Configuration Management, CMDB…

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What is your number one investment area in the

Application Performance Management space for 2013?

N=468 IT Managers in Enterprises

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What is your most important long-term trend in the

Application Performance Management space?

N=468 IT Managers in Enterprises

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In a Greenfield situation, who is your number one vendor

for Application Performance Management?

N=468 IT Managers in Enterprises

Compuware:

#1 mindshare vendor

for Application

Performance

Management

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What is your number one investment area in the Business

Intelligence/Big Data space for 2013?

N=468 IT Managers in Enterprises

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What is your number one investment area in the SAP space

for 2013?

N=468 IT Managers in Enterprises

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Bottom line: The future requirements of APM are driven by

the following market trends

• End-to-end performance management in public and hybrid

Cloud environments

• Security and encryption requirements in public Cloud

applications

• Proliferation of large, global, public, hybrid and private SAP

implementations

• Real-time (or near real-time) data analytics

• Multitude of end-user devices and mobile applications with

specific performance characteristics

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To what extend do you use ITIL today?

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Contact

Dr. Thomas Mendel Ph.D.

[email protected]

+49 160 99492223

RESEARCH IN ACTION

Research In Action GmbH Hauptstrasse 9

56244 Hartenfels Germany

Office: +49 2626 291251 Fax: +49 2626 9249845