Post on 14-Apr-2017
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the Accelerated Millennial Manager
preparing a new generation for
leadership success
Diane Thielfoldt & Devon Scheef
Co-Founders The Learning Café
www.thelearningcafe.net
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Silent1933 - 1945
Gen X1965 - 1979
Millennials1980 - 1999
Boomers1946 - 1964
the 4 generation workforce
©The Learning Café
“Parents often talk about the younger generation as if they didn’t have anything to do with it.” Haim Ginott
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Silents are past the traditional retirement age of 65.
Silents are the most likely generation to read a daily newspaper and watch the news on television.
the labor force of those 65 to 75 is growing at a rate of 80%
shifting demographics
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Baby Boomers were the largest generation
of children born in the United States.
The last 4.5 million Baby Boomers turned 50.
75 million Baby Boomers are redefining consumerism during the “Golden Years.”
Boomers @65 AARP
shifting demographics
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65% of Gen X is currently employed in full-time jobs.
Gen X is the emergingmanagement class in American companies.
Gen X is firmly in position as the leader of American parenting philosophy.
shifting demographics
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The Millennials are now officially the largest and most influential adult population in American history.
shifting demographics
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Silents2%
Boomers29%
Xer's34%
Millennials34%
Post Millennials1%
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shifting demographics
“The workplace is changing; beliefs about work life balance, career growth, and one’s control over career sets emergent workers worlds apart from their more traditional peers.”
No news is good news How am I doing?
Once a year. Documented.
Silent Gen X Millennials Boomers
Write a memo
Let’s have a meeting
Consider communicating with media and methods that may appeal more to others than to you.
shifting demographics communication
Fast & Frequent
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Send an email
Text me
Command & control Entrepreneurial
Coach, Mentor, FriendCollaborative
Work firstLive to work
Work to liveLife style, work style
Silent Gen X Millennials Boomers
Ask yourself how to create a climate that is relaxed, efficient and brings out the best in others?
shifting demographics climate
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shifting demographics career
Just do the work What are my options?
I want it all, now!Pay your dues
Slow & steady
Climb the ladder
Portable portfolio
Climb the jungle gym
Silent Gen X Millennials Boomers
Acknowledge multiple definitions of career: job, role, gig, project, contract, temp, internship, part timer, free agent.©
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Silents
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Boomers12©The Learning Café
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Gen X
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Millennials
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• Driven, ambitious, with a desire to excel . . .
• We are not willing to sacrifice families, free time or happiness to do it
• Use technology to increase efficiency• Thrive when task switching• The greater the challenge . . .
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unmasking Millennial myths & misconceptions
Entitledor Optimistic
Needy or Interested
Lazy? or Multi-taskers?
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Entitled? or Optimistic?
unmasking Millennial myths & misconceptions
• The Trophy Generation. We know, not everyone wins.• Expectation for more• We want to better the world • We want to make a big impact• Our age will not hinder our success
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• Set expectations• Provide status updates• Frequent performance reviews• Explain how our role contributes• Coach us
Millennials are Worth It!
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Entitledor Optimistic
unmasking Millennial myths & misconceptions
Needy? or Interested?
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• Teach us• Challenge us• Include us in the vision• Tell us how we’re doing• Tell us where we’re going;
and what opportunities lie ahead• Loyalty must be earned
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unmasking Millennial myths & misconceptions
Entitledor Optimistic
Needy or Interested
Lazy or Multi-taskers
Not Loyal? or Deliberate?
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• We are connected• We share our successes• We discuss our private lives• We want to advance our careers• Harness the power of our social
connections
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unmasking Millennial myths & misconceptions
Entitledor Optimistic
Needy or Interested
Lazy or Multi-taskers
Not Loyal or Deliberate
Social Media or Connected?Junkies
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coaching Millennial talent Challenge, stimulate, stretch Opportunities to learn, grow & develop Create an informal & fun climate Provide exposure to senior leaders Leverage networking & social media skills Encourage teamwork Emphasize collaboration Communicate w/technology Acknowledge their confidence Appreciate their contribution
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a “Good” Bosscoaching Millennial talent
2. create Climate
3. clarify Career
1. customize Communication
Create a positive, empowering, flexible work environment. Team atmosphere is a reflection of management tone and priorities.
Make messages meaningful. Small, daily actions add up to a larger communication pattern that either draws people in, or pushes them away.
Candid discussions about career aspirations, reputation, and sharing the lessons of experience are vital to engaging M’s. for the long term.
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a “Good” Bosscoaching Millennial talent
• Ask about preferences• Connect in person• Express appreciation• Tell Ms. “you count”
• At least once a month “ask”• Engage Millennials in
conversation • 75 – 25 Listen-talk• Fast, frequent feedback
1. customize Communication messages that matter
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This is the generation of communicating, exploring and sharing. Are you?
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a “Good” Bosscoaching Millennial talent
• Walk around, say hello, greet Millennials• Keep commitments & appointments with
Millennials• Find a sense of humor• Celebrate successes• Schedule lunch with Millennials
• Increase camaraderie-building events• Be open to M’s. new ideas and
innovation • Be open to flexible work schedules
2. create Climate energize and empower
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69% Millennials believe office attendance is unnecessary on a regular basis. What do you think?
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a “Good” Bosscoaching Millennial talent
• Clear expectations• Career conversations• Career development plan• Offer career development
opportunities• Encourage informal mentoring• Keep (or start!) giving feedback• Help M’s build skills in place• Discuss reputation
98% of Millennials place high value on coaching, learning and development. How do you measure up?
3. clarify Career coaching counts
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Millennial workers, including managers, now make up about 1/3 of the US workforce. -- Ernst & Young LLP 2
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millennials take the lead
15% of Millennials are in formal leadership roles. -- PayScale.com
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millennials take the lead
20% of midlevel corporate employees now report to a boss who is younger than they are.
-- Pitney Bowes
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millennials take the lead
“Ability to retain new leaders, young staff” is one of Top 3 Challenges for the nonprofit sector.
-- Nonprofit Finance Fund 2015 State of the Nonprofit Sector survey
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millennials take the lead
Emerging leaders under age 45 report high levels of career dissatisfaction, driven in part by lack of professional development and advancement opportunities.
-- The Packard Foundation
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millennials take the lead
“What motivates me is to learn new things and do new stuff. If I’m not learning, I lose my motivation.”
-- Emerging Leadership in Nonprofit Organizations: American Express & the Center for Creative Leadership
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millennials take the lead
Only 5% of Millennial managers are perceived as prepared to lead.
-- Ernst & Young LLP
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millennials take the lead
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Use technology to gain speed and efficiency
Effortless multitaskers who move rapidly among tasks / topics Connected communication, networking and social networks
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what comes easily for millennial leaders?
millennials take the lead
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Supervise and gain respect of older team members
Acquire and use basic management skillsUnderstand and deal with hierarchy, bureaucracy, and status quo
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what’s more difficult or challenging?
millennials take the lead
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1Challenge: Supervise and gain respect of older team members • Build rapport• Create trust• Be visible and available• Tap their experience• Prove you can work hard• Understand differences
in workstyle & lifestyle• Show yourself to be
an active learner
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Coach
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2Challenge: Acquire and use basic management skills
• Train & develop: delegation, feedback, performance conversations
• Provide practical job aids: talk tracks, how to’s, tips
• Coach & develop emotional intelligence and business acumen
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millennials take the lead
Coach
3Challenge: Understand and deal with hierarchy, bureaucracy and the status quo• Increase their influencing
skills• Coach on the “why”
(history and context)• Build their organizational
acumen (savvy)• Connect them with
successful change agents
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millennials take the lead
Coach
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Highlight the challenge, the stretch
“You” can make a difference
“You” will grow and develop
Lots of flexibility
Emphasize team & teamwork
“There’s a lot of challenge & structure. You won’t be bored.”
messages that matter
recruit, engage, retain Millennial talent
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Set expectationsGive a lot of feedbackPersonalize the conversationChallenging workCreate an informal environmentAnswer the Why?
coaching counts
recruit, engage, retain Millennial talent
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Enjoyable work environmentCreate community, value diversityDemonstrate commitment to teaching & learningExpress appreciationCelebrate Success!
retention realitiesrecruit, engage, retain Millennial talent
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