Weekend in Boca ViII - "The Accelerated Millennial Manager"

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the Accelerated Millennial Manager

preparing a new generation for

leadership success

Diane Thielfoldt & Devon Scheef

Co-Founders The Learning Café

www.thelearningcafe.net

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Silent1933 - 1945

Gen X1965 - 1979

Millennials1980 - 1999

Boomers1946 - 1964

the 4 generation workforce

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“Parents often talk about the younger generation as if they didn’t have anything to do with it.” Haim Ginott

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Silents are past the traditional retirement age of 65.

Silents are the most likely generation to read a daily newspaper and watch the news on television.

the labor force of those 65 to 75 is growing at a rate of 80%

shifting demographics

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Baby Boomers were the largest generation

of children born in the United States.

The last 4.5 million Baby Boomers turned 50.

75 million Baby Boomers are redefining consumerism during the “Golden Years.”

Boomers @65 AARP


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65% of Gen X is currently employed in full-time jobs.

Gen X is the emergingmanagement class in American companies.

Gen X is firmly in position as the leader of American parenting philosophy.


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The Millennials are now officially the largest and most influential adult population in American history.


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Silents2%

Boomers29%

Xer's34%

Millennials34%

Post Millennials1%

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“The workplace is changing; beliefs about work life balance, career growth, and one’s control over career sets emergent workers worlds apart from their more traditional peers.”

No news is good news How am I doing?

Once a year. Documented.

Silent Gen X Millennials Boomers

Write a memo

Let’s have a meeting

Consider communicating with media and methods that may appeal more to others than to you.

shifting demographics communication

Fast & Frequent

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Send an email

Text me

Command & control Entrepreneurial

Coach, Mentor, FriendCollaborative

Work firstLive to work

Work to liveLife style, work style


Ask yourself how to create a climate that is relaxed, efficient and brings out the best in others?

shifting demographics climate

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shifting demographics career

Just do the work What are my options?

I want it all, now!Pay your dues

Slow & steady

Climb the ladder

Portable portfolio

Climb the jungle gym


Acknowledge multiple definitions of career: job, role, gig, project, contract, temp, internship, part timer, free agent.©

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Silents

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Boomers12©The Learning Café

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Gen X

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Millennials

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• Driven, ambitious, with a desire to excel . . .

• We are not willing to sacrifice families, free time or happiness to do it

• Use technology to increase efficiency• Thrive when task switching• The greater the challenge . . .

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unmasking Millennial myths & misconceptions

Entitledor Optimistic

Needy or Interested

Lazy? or Multi-taskers?

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Entitled? or Optimistic?


• The Trophy Generation. We know, not everyone wins.• Expectation for more• We want to better the world • We want to make a big impact• Our age will not hinder our success

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• Set expectations• Provide status updates• Frequent performance reviews• Explain how our role contributes• Coach us

Millennials are Worth It!

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Needy? or Interested?

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• Teach us• Challenge us• Include us in the vision• Tell us how we’re doing• Tell us where we’re going;

and what opportunities lie ahead• Loyalty must be earned

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Needy or Interested

Lazy or Multi-taskers

Not Loyal? or Deliberate?

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• We are connected• We share our successes• We discuss our private lives• We want to advance our careers• Harness the power of our social

connections

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Needy or Interested

Lazy or Multi-taskers

Not Loyal or Deliberate

Social Media or Connected?Junkies

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coaching Millennial talent Challenge, stimulate, stretch Opportunities to learn, grow & develop Create an informal & fun climate Provide exposure to senior leaders Leverage networking & social media skills Encourage teamwork Emphasize collaboration Communicate w/technology Acknowledge their confidence Appreciate their contribution

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a “Good” Bosscoaching Millennial talent

2. create Climate

3. clarify Career

1. customize Communication

Create a positive, empowering, flexible work environment. Team atmosphere is a reflection of management tone and priorities.

Make messages meaningful. Small, daily actions add up to a larger communication pattern that either draws people in, or pushes them away.

Candid discussions about career aspirations, reputation, and sharing the lessons of experience are vital to engaging M’s. for the long term.

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• Ask about preferences• Connect in person• Express appreciation• Tell Ms. “you count”

• At least once a month “ask”• Engage Millennials in

conversation • 75 – 25 Listen-talk• Fast, frequent feedback

1. customize Communication messages that matter

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This is the generation of communicating, exploring and sharing. Are you?

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• Walk around, say hello, greet Millennials• Keep commitments & appointments with

Millennials• Find a sense of humor• Celebrate successes• Schedule lunch with Millennials

• Increase camaraderie-building events• Be open to M’s. new ideas and

innovation • Be open to flexible work schedules

2. create Climate energize and empower

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69% Millennials believe office attendance is unnecessary on a regular basis. What do you think?

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• Clear expectations• Career conversations• Career development plan• Offer career development

opportunities• Encourage informal mentoring• Keep (or start!) giving feedback• Help M’s build skills in place• Discuss reputation

98% of Millennials place high value on coaching, learning and development. How do you measure up?

3. clarify Career coaching counts

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Millennial workers, including managers, now make up about 1/3 of the US workforce. -- Ernst & Young LLP 2

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millennials take the lead

15% of Millennials are in formal leadership roles. -- PayScale.com

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20% of midlevel corporate employees now report to a boss who is younger than they are.

-- Pitney Bowes

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“Ability to retain new leaders, young staff” is one of Top 3 Challenges for the nonprofit sector.

-- Nonprofit Finance Fund 2015 State of the Nonprofit Sector survey

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Emerging leaders under age 45 report high levels of career dissatisfaction, driven in part by lack of professional development and advancement opportunities.

-- The Packard Foundation

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“What motivates me is to learn new things and do new stuff. If I’m not learning, I lose my motivation.”

-- Emerging Leadership in Nonprofit Organizations: American Express & the Center for Creative Leadership

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Use technology to gain speed and efficiency

Effortless multitaskers who move rapidly among tasks / topics Connected communication, networking and social networks

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what comes easily for millennial leaders?


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Supervise and gain respect of older team members

Acquire and use basic management skillsUnderstand and deal with hierarchy, bureaucracy, and status quo

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what’s more difficult or challenging?


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1Challenge: Supervise and gain respect of older team members • Build rapport• Create trust• Be visible and available• Tap their experience• Prove you can work hard• Understand differences

in workstyle & lifestyle• Show yourself to be

an active learner

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millennials take the lead1

Coach

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2Challenge: Acquire and use basic management skills

• Train & develop: delegation, feedback, performance conversations

• Provide practical job aids: talk tracks, how to’s, tips

• Coach & develop emotional intelligence and business acumen

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Coach

3Challenge: Understand and deal with hierarchy, bureaucracy and the status quo• Increase their influencing

skills• Coach on the “why”

(history and context)• Build their organizational

acumen (savvy)• Connect them with

successful change agents

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Coach

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Highlight the challenge, the stretch

“You” can make a difference

“You” will grow and develop

Lots of flexibility

Emphasize team & teamwork

“There’s a lot of challenge & structure. You won’t be bored.”

messages that matter

recruit, engage, retain Millennial talent

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Set expectationsGive a lot of feedbackPersonalize the conversationChallenging workCreate an informal environmentAnswer the Why?

coaching counts

recruit, engage, retain Millennial talent

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Enjoyable work environmentCreate community, value diversityDemonstrate commitment to teaching & learningExpress appreciationCelebrate Success!

retention realitiesrecruit, engage, retain Millennial talent

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Weekend in Boca ViII - "The Accelerated Millennial Manager"

Government & Nonprofit

Transcript of Weekend in Boca ViII - "The Accelerated Millennial Manager"