Post on 12-May-2015
EXCEPTIONAL MANAGER : WHAT YOU DO, HOW YOU DO IT
Week 1
Prepared by Management Department | www.unimedia.ac.id | man@unimedia.ac.id
M :MANAGEMENT :
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Management
POLCOPlanning, Organizing, Leading, Controlling
POLCO
INTEGRATING
EFFICIENCY & EFFECTIVENESS
Integrating the work of people
The pursuit of organizational goals efficiently and effectively
NOT A GIFT
AN ARTAn art of getting things done through people
Not exactly a gift, fortunately it is one that is teachable
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Management is …
The process of coordinating and overseeing
work activities of others
so that they are completed efficiently and effectively
with and through other people
(Robbins, Management)(Robbins, Management)
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Doing things right
Doing the right things
Source: Robbins, Management.
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Balancing effectiveness and efficiency
Source: Kreitner, Management.
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MULTIPLIER EFFECT ...!!!
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Example :
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A STAR MANAGER
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2. REWARD OF PRACTICING MANAGEMENT
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The rewards of studying management :
1. You will understand how to deal with organizations from outside
2. You will understand how to relate to your supervisors
3. You will understand how to interact with co-workers
4. You will understand how to manage yourself in the workplaceworkplace
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The rewards of practicing management :
1. You and your employees can experience as sense of accomplishment
2. You can stretch your abilities and magnify your range
3. You can build a catalog of successfeul product or services
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Universal need for management
Source: Robbins, Management.
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A STAR MANAGER
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Being responsiveto customers
Innovation
MANAGING FOR COMPETITIVE ADVANTAGE –STAYING AHEAD OF RIVALS
QualityEfficiency
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MANAGING FOR DIVERSITY –THE FUTURE WON’T RESEMBLE THE PAST
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MANAGING FOR GLOBALIZATION –THE EXPANDING MANAGEMENT UNIVERSE
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MANAGING FOR INFORMATION TECHNOLOGY
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MANAGING FOR ETHICAL STANDARDS
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MANAGING FOR YOUR OWN HAPPINESS
AND LIFE GOALS
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The management process (functions)
P O L Co
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.... past management functions
Source : Kreitner, Management.
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The levels and areas of management
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Functional managers General
managers
Organization
AN ORGANIZATION defined
� A group of people whowork together to achieve some specific purpose
� or adeliberate arrangement of people to accomplish somespecific purpose
3 TYPES OF ORGANIZATION :
1. For-profit organization: making money
2. Nonprofit organization: offering services (public sector-offer services to some clients,
commonweal organization-offer services to all clients). PS, ex: university, hospital, etc. CO, ex: postal
service, local fire, police department, etc.
3. Mutual profit organization: adding members. Ex: political parties, labor union,
trade associations, and clubs.
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The changing organization
Source: Robbins, Management.
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Who is manager ?
Source: image by www.fotosearch.com
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Manager is …
Someone who works with and through other people by Someone who works with and through other people by coordinating and integrating their work activities in order to accomplish organizational goals.
(Robbins, Management)
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MINTZBERG’S MANAGERIAL ROLES
Category Role Activity Examples
Informational Monitor Seek and acquire work-related information Scan/read trade press, periodicals, reports; attend seminars and training; maintain personal contacts
Disseminator Communicate/ disseminate information to others within the organization
Send memos and reports; inform staffers and subordinates of decisions
Spokesperson Communicate/transmit information to outsiders
Pass on memos, reports and informational materials; participate in conferences/meetings and report progress
Interpersonal Figurehead Perform social and legal duties, act as symbolic leader
Greet visitors, sign legal documents, attend ribbon cutting ceremonies, host receptions, etc.
Leader Direct and motivate subordinates, select and train employees
Includes almost all interactions with subordinates
Liaison Establish and maintain contacts within and outside the organization
Business correspondence, participation in meetings with representatives of other divisions or organizations.
Decisional Entrepreneur Identify new ideas and initiate improvement projects
Implement innovations; Plan for the future
Disturbance Handler Deals with disputes or problems and takes corrective action
Settle conflicts between subordinates; Choose strategic alternatives; Overcome crisis situations
Resource Allocator Decide where to apply resources Draft and approve of plans, schedules, budgets; Set priorities
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ENTREPRENEURIAL SPIRIT
HOW DO ENTREPRENEURS & MANAGERS
DIFFER
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DIFFER
The differences between manager & entrepreneur
NO PSYCHOLOGICAL CHARACTERISTICS MANAGER ENTREPRENEURNO PSYCHOLOGICAL CHARACTERISTICS MANAGER ENTREPRENEUR
1. Need for achievement high high
2.Belief in personal control of destiny
(internal locus control)high High
3. Energy level and action orientation medium high
4. Tolerance for ambiguity medium high
5. Self confidence and tolerance for risk medium high
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The skills that star manager needed
Source: Robbins, Management.
Research by Robert L. Katz found that managers need :
1. Conceptual skills
2. Human skills
3. Technical skills
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thank you
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