Post on 15-Apr-2017
© 2015 IBM Corporation
ITI 2752 Use of IBM MobileFirst Technology to Enable Wearable Technology in Banking
Craig Besnoy Program Director
Laks Sundararajan Sr. Architect
Who We Are
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Craig Besnoy Mobile Evangelist, Developer, Architect @cbesnoy Craig.besnoy@mindtree.com
Laks Sundararajan Digital Architect, Developer, IBM Champion @lakssundar Laks.Sundararajan@mindtree.com
Agenda
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Wearables are becoming important § Wearable Economy
Using IBM Mobile First for Wearables
Architecture of Wearables
How Wearable's are used today?
Demo Application
Details of architecture for Demo Application
Wearables are becoming important!!!
Do People Want Wareable Banking?
Emergence of Wearables
§ Engagement with digital technology is increasing
§ Younger generations are more attracted towards digital technology
§ Rising consumer expectations for digital experiences
§ Digital Fashion Statement
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Source: The Deloitte Consumer Review. Beyond the hype: The true potential of mobile and Deloitte Media Consumer Survey 2013
Wearable Economy
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Wearable Impact on Life, Work, Socialization
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Source: Report on Future of Wearable Tech, PSFK Labs, 2014
Wearables offer personalized
touch
Wearables help in communicating and
sharing details irrespective of distance
Devices point to increasingly sophisticated relationship people have
with their technologies
Power of Wearables vs. Traditional Digital Channels
Some of the interesting attributes due to which wearables will be preferred over traditional digital channels
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Hands-free devices Accessibility of Augmented Reality
Availability of Biometric Information
More personalized
Opportunity for Financial Institutions
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Drivers & Enablers Digital is becoming mainstream § Online channel is well established § Mobile channel is growing at a fast pace Emergence of wearables § Digital channels are being adopted at a faster pace § Wearables have added value to other industries Future Customer Expectations § Initial Demand will come from tech-savvy individuals § Expectations will rise with the popularity of the new products that are coming in the market
§ Need for innovation
§ Create brand value and buzz in the market
§ Architect infrastructure to adapt quickly to upcoming opportunities
§ Enable a culture to capitalize on avenues of new revenue streams
Implications
How Wearable's are used today?
§ Alerts & Notifications § Payments § Augmented reality § Control § Tracking human activity § Assistance for the disabled
Alerts & Notifications with Wearables
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Caixa Bank (Financial services company, Spain) § Stocks and Equity Tracking via Smart Watch Westpac (Financial services company, Australia) § Created an app that lets consumers check their bank balances on
a Sony SmartWatch
U.S. Bank (Financial services company, US), Wells Fargo (Financial services company, US) & ING Direct (Financial services company, Australia) § Developing apps for smart watch to check balances, receive fraud
alerts and perform other banking tasks simply by tapping the face on their watches
Payments with Wearables
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PrivatBank (Commercial Bank, Ukraine) § Designed an app for Google Glass § To pay bills by taking pictures of them, transfer funds between
accounts, pay for purchases by snapping images of QR codes.
M.J.Bale (Tailor, Japan) § Partnered with Heritage Bank and Visa to design suit with a
contactless payment chip and antenna fused into the sleeve § Ability to pay for anything effortlessly and without any risk of losing
wallet
Augmented reality with Wearables
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Caixa Bank (Financial services company, Spain) & Banco Sabadell (Banking Group, Spain) § Google Glass used to locate nearby ATM/branches and get
directions § Supports 24/7 video conferencing
Virgin Atlantic (Airline, UK) § Used Google Glass and Smart Watch to identify & greet upper
class passengers by name § Staff will also be able to provide up-to-the-minute information such
as flight updates and destination information using the smart glasses and watches
Control with Wearables
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Bango plc (Payments Platform, UK) § Designed a Smart Belt which would be used to control spending
limits § Tightening the belt - reduce spending limits § Loosening the belt - increase spending capability
Fujitsu (Information technology equipment and services company, Japan) § Designed Gloves which would be used to take actions using
gestures § NFC tag reader and gesture-based input for maintenance and other
on-site operations
Low Lying Fruits in Banking Use cases
Categorization of Potential Wearable banking Use Cases using the framework
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Con
cept
- B
usin
ess
Attr
activ
enes
s
Low
H
igh
Med
ium
"Quick Wins" - Invest now § Bank balance (Smartwatch) § Track Equities (Smartwatch) § Fraud Alerts (Smartwatch) § Transaction Alerts (Smartwatch) § Bill payments (Smartwatch)
"Low hanging fruits" – Experiment & build capability § Notifications (Smartwatch) § Payment due date reminder (Loan/Bill)
(Smartwatch)
"Probable future big hitters" - Keep a close eye § Locate branch/ATM (Goggle glass) § Contextual offers through augmented
reality (Goggle glass)
"Money Pits" – Ignore § Control actions using gesture-based
input or voice using NFC tag reader (Smart Glove, Ring) For instance - Customer signs by drawing letters in the air with his finger.
Low High Medium
Concept - Implementation Complexity
Using IBM Mobile First technology with Wearables
IBM Mobile First Foundation
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§ IBM® MobileFirst Platform Foundation, formerly known as IBM Worklight, helps organizations extend their business to mobile devices
§ It provides an open and comprehensive platform to not only build, but test, run and manage native, hybrid and mobile web apps
§ Available as an on premises or private cloud solution, IBM MobileFirst Foundation can help reduce both application development and maintenance costs, improve time-to-market and enhance mobile application governance and security
IBM Mobile First Foundation
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IBM MobileFirst Foundation comprises of following components: § IBM MobileFirst Studio § IBM MobileFirst Server § IBM MobileFirst Device Runtime Components § IBM MobileFirst Application Center § IBM MobileFirst Console
§ Application Scanning – Detect code security vulnerabilities at the time of deployment
§ Quality Assurance – Collect beta test feedback, crashes and analyze user sentiment
§ Foundation – Development environment, continuous delivery, operations, security and integration
§ Services – Cloud APIs, Cloudant NoSQL DB, Workflow Business Analytics and more
IBM Mobile First Foundation - Capabilities
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MobileFirst - High Level Architecture
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MobileFirst Studio
Developer Tool
MobileFirst SDK
F I R E W A L L
End Point Manager
MobileFirst Platform Server
Platform Foundation
Application Scanning
Quality Assurance
ESB
Enterprise Data
Architecture of Wearables
Architecture of Wearables
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Extensible Software Platform (apps)
Operating System (RTOS, Android, Tizen)
Processor (Arm Cortex A series, Exynos) + Power
Communication (E.g. BLE) Hardware Sensors (E.g. Heart Rate)
Extensible Hardware Platform
Architecture of the Demo
Architecture – Concept Smartwatch Banking App
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Worklight Server
HTML 5, JS, CSS
Third party
plugins
IBM worklight JS API
IBM worklight Native API
Native Device API’s
Common Control
JS/Native Bridge PhoneGap
Worklight API
IBM Worklight Application
Android Phone Background application
Android Watch
Google Glass
Bank Premise
Core Banking Server
Banking DB
Support & Self Service
Dashboard & Reports
FIREWALL
Carrier
Bank Data centre
Wearables - Demo
§ ING Vysya Smartwatch App § Concept Smartwatch Banking App § Concept Google Glass Banking App
Screenshots - ING Vysya Smartwatch App
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Screenshots - ING Vysya Smartwatch App
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Wearables - Demo
§ ING Vysya Smartwatch App § Concept Smartwatch Banking App § Concept Google Glass Banking App
Screenshots – Get Balance
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Screenshots – Transactions
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Screenshots – Bill Payment
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Screenshots – Money Transfer
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Wearables - Demo
§ ING Vysya Smartwatch App § Concept Smartwatch Banking App § Concept Google Glass Banking App
Screenshots - Concept Google Glass Banking App
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Screenshots - Concept Google Glass Banking App
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Screenshots - Concept Google Glass Banking App
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Reference Links
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§ MobileFirst Site http://www.ibm.com/mobilefirst/us/en/
§ MobileFirst Insight Blogs http://asmarterplanet.com/mobile-enterprise/
§ MobileFirst YouTube https://www.youtube.com/user/IBMMobileEnterprise
§ Google Glass Developer API https://developers.google.com/glass/
§ Wearable API https://developer.android.com/wear/index.html
§ Mindtree Blogs http://blogs.mindtree.com/
§ Mindtree Mobility Solutions http://www.mindtree.com/possibilities/mobility
Mindtree Expo Floor Booth # 873
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Questions?
Thank You