How we can motivate virtual global teams

Hiromi NoharaHRD consultant

nohara@es.main.jphttp://nohara.main.jp/eng

June, 2010

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Little Intro of Hiromi Nohara HRD Consultant

Believer of HRD for business betterment Alliances with other professionals and universities Experiences in HRD global projects

http://nohara.main.jp/eng/

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1. Clarify the motivational factors every manager needs to be aware of.

2. Develop motivational ideas to increase your project productivity.

Objectives

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Motivational Cycle Dimensions are systematically connected. Don’t focus only on a part or two.

Trust between company & members

Meaningfulness Sense of belonging

Communication

Respect

Fairness

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Ideas to create a motivating workplace

Share knowledgeCommunicate and respond

Sense of belonging

Share customers’voiceShow the ultimate outcomes of daily work

Meaningfulness

Fairness

Respect

CommunicationTrust between com

pany &

mem

bers

Dimension

Clarify expectationEvaluate based on factsExplain reasons of decisions/choices

Listen PraiseGive constructive feedbackLet them choose & decide

Clarify objective, who, what and whenConnect vision and work

What we can do

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About “Communication” We need to understand where the team is heading. We need to understand how our daily tasks serve

the bigger picture of the team.

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About “Respect” We feel respected when we are heard, praised,

offered constructive feedback. We don’t improve by being ignored and judged. We want to choose and decide how we work and

who we work with.

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About “Fairness”

Being treated fairly is our bottom-line expectation in 21st century.

As long as we understand the logic behind, we could accept decisions we don’t like very much.

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About “Meaningfulness” We want to agree on the purpose of our work. We want to feel we are contributing to the world. We want to learn what differences we are making for

our customers.

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About “Sense of togetherness” We are social being, anyway. We want to be genuine to ourselves. We want to be genuine to our colleagues.

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Web tools best serve the purpose (Example)

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BBS

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SNS

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Web

conference

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icro/blog

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podcast

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wiki

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mailing list

Sense of belonging

○Meaningfulness

Fairness

Respect

CommunicationTrust between

company &

mem

bers

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mail

Dimension

Tool

Ⓒ Hiromi Nohara, nohara@es.main.jp 12

Tips to manage virtual teams.1. Be sensitive to priority differences among members.2. Evoke members’interest in work, not sense of

obligation or guilt, to grab their attention.3. Repeat important messages –We are creatures

good at forgetting things!4. When you praise others, be genuine.5. Let them know that you are always there for them,

and actually be there –but no need to be 24/7.6. Smile and stay positive, or at least try.

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Need more tips?I’ll be happy to connect & share.

Hiromi Nohara

nohara@es.main.jp

Twitter:hirominohara

Skype:hirominohara

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