Tao ZhangDigital User Experience SpecialistPurdue University Librarieszhan1022@purdue.edu

User Experience Design and Research for Data Services

• M.S. in Human-Computer Interaction, Ph.D. in Human Factors• User-centered design and research for Purdue Libraries website

MY BACKGROUND

Services

ResearchEducation

Data

Research: • User research and analytics• Information architecture• User experience of data tools

Services:• User experience design• User evaluations

UX: All aspects of an end-user’s interaction with a system or service• Task performance• Usability• Satisfaction• Engagement

UX Design: Make things work in ways that people enjoy• Interface• Workflow

UX Research:• Understand the user• Evaluate systems with the user

USER EXPERIENCE = UX

INTEGRATING UX INTO DATA SERVICES

User study: Researchers’ workflow and data needs

Assessment: Usability and user acceptance of data curation/management tools

User-Centered Design: Inputs from stakeholders and users, use case planning, and iterative design

UX DESIGN FOR DMPTOOL V2

Step-by-step wizard for generating DMP

Create | edit | re-use | share | save | generate

Open to community

Links to institutional resources

Directorate information & updates

http://dmptool.org

DMPTOOL 2

Everything the DMPTool does, plus …• Plan co-ownership

• Self-service administrative functions– Create and edit DMP templates

– Customize guidance and resource links

– Maintain individual and institutional profiles• Refactored UI

• Optional plan review for lifecycle management

• And more!

2

EXPANDED USER ROLES

Dashboard and privileges personalized to role

• Owner• Co-owner• Institutional reviewer• Institutional

administrator• …

PROVIDE DMP DETAILSEasy access to customized• Instructions• Suggested

answers• Institutional

resources

PREVIEW DMP

Download DMP as• PDF• Plain text• RTF

REVIEW DMPS• Optional or

mandatory• Comments can be

passed back and forth between

• Owners• Co-owners• Reviewers

• Important for administrative oversight

UX DESIGN FOR DMPTOOL 2

Research• Stakeholders: expand growth, streamline operation, achieve

sustainability• Users: focus groups, feedback from broader user community

Plan• Use cases for funding agencies and institution policies• Prototypes evaluated by stakeholders and beta testers

Design• Wireframes for layout and interaction• Multiple iterations