Untapped Power of Social Media · Social media marketing helps your firm grow faster and become ......

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Kara Luzik CanaleUntapped Power of Social Media

Social media marketing helps your firm grow faster and become more profitable.

Hinge, 2012

”Study of Architectural, Construction, and Engineering Firms

Today’s Goals• Set strategic social media

goals that produce ROI

• Understand how to leverage social media for business, advocacy and public outreach

3

Our Schedule• Strategic Uses• Benefits• Elements of Strategic Social• Best Practices• Use Cases

Strategic UsesBusiness Development

01

02

03

Credibility

Advocacy & Outreach

FAST, PROFITABLE GROWTHNetworking01

02

03

Self-Publishing = Message Control

Mass Awareness

ELEMENTS OF STRATEGIC SOCIAL

Find the ROI

•Lead Generation•Recruiting•Reputation Building•Advocacy•Outreach

Clear Goals

•Current/Potential Clients•Current/Potential Employees•News Media•Elected Officials•Subset of public: geographic/interest

AUDIENCEDEFINED“YOU CAN’T BE

EVERYTHING TO EVERYONE.”

PURPOSEFUL CHANNELS

FACEBOOK

• Most widely used• Facebook Live• Good for stories, word-

of-mouth topics• Public outreach

TWITTER LINKEDIN

• Used by reporters• Great for advocacy• Live updates

• Best for B2B• Audience is educated,

wealthy• Tools for lead

generation/recruiting

MESSAGE MATCHES CHANNEL

STRATEGIC ROADMAP

ADVOCACY: ACT 89Twitter

•PennDOT•Elected Officials•Politically active taxpayers/voters

Facebook

•Calls to action•Advertising

*It is important to collaborate with your government affairs representative.

ACT 89Act 89 provided a Transportation Funding “kick-start” but a little more funding might be needed.

PUBLIC OUTREACH:PROJECT BASED•Community group started page, controlled message

•Existing social presence sets you up to respond

BUSINESS CASELeverage employees to tell stories that

•Enhance credibility

•Generate leads

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BEST PRACTICES

CONSISTENCYVISUALSCLARITY

CONCISENESSSUCCESS

ELEMENTS OF STRATEGIC SOCIAL

CLEAR GOALSDEFINED AUDIENCE

PURPOSEFUL CHANNELSROI

QUESTIONS

THANK YOU!

Kara Luzik CanalePublic Relations Director+1 717 652 0100 x191kcanale@sacunas.com