Post on 05-Jul-2020
TRAVEL PLAN MONITORING REPORT
LONDON GATEWAY PORT
November 2018
London Gateway Port
Travel Plan Monitoring Report
Ref: TH/DPW/TP/011118
1
Contents Page
1. Introduction
1.1 Overview 2
1.2 The Development 2
1.3 Planning Context 3
1.4 Reporting Requirements 3
2. Staff Movements
2.1 Scope 4
2.2 Methodology and Data Gathering 4
2.3 Results 5
3. Conclusions 11
APPENDICES
Appendix A – Staff Travel Questionnaire e-mail notification
Appendix B – Conclusions and Recommendations Spreadsheet
London Gateway Port
Travel Plan Monitoring Report
Ref: TH/DPW/TP/011118
2
1. Introduction
1.1 Overview
This Travel Plan Monitoring Report presents the results of monitoring of staff
travel patterns at the DP World London Gateway Port (the Port) for the 12 month
period ending September 2018 (Reporting Period 5). The report considers travel
related to the movements of staff directly employed in the operational use of the
Port and the overall administration of the Port and associated Logistics Park (the
Park) development.
Berths 1, 2 and 3 of the Port were operational throughout the reporting period. As
of September 2018 a total of 494 staff were directly employed by the DP World
London Gateway (DPWLG) group companies (i.e. Port operations and Port and
Park development administrative teams).
The movements of staff associated with the construction of the Port is beyond the
scope of the Travel Plan monitoring regime.
1.2 The Development
The Port, is located at the former Shellhaven oil refinery site to the northern banks
of the Thames Estuary in Stanford-le-Hope, Essex. Once fully developed the Port
shall provide six shipping berths providing additional deep sea shipping and
container handling facilities with an annual throughput of 3.5 million TEU (twenty
foot equivalent containers). In total it is anticipated that the Port shall give rise to
the creation of approximately 1,900 direct jobs.
The development of the Port, alongside the Park, shall offer significant efficiency
savings, resulting from the ability to ship, store and process goods at a site within
very close proximity to the significant consumer markets of the London and South
East area. This ‘portcentric’ approach, along with significant opportunity for the
transportation of goods via rail and transhipment, will result in an estimated annual
reduction of 65 million HGV miles off the UK’s road network equating to
approximately 2000 HGV’s per day.
Construction of the Port commenced in 2008 with the first three berths becoming
operational in November 2013, May 2014 and April 2017 respectively.
London Gateway Port
Travel Plan Monitoring Report
Ref: TH/DPW/TP/011118
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1.3 Planning Context
The Port is subject of a Harbour Empowerment Order (HEO), which was made on
the 2nd May 2008 and came into force on the 16th May 2008. It is also subject to an
agreement pursuant to Section 106 of the Town and Country Planning Act 1990
securing compliance with the London Gateway Harbour Empowerment Order
Travel Plan dated May 2003 (Ref: APP/0/103). Requirements for monitoring of
operational staff travel patterns are set out therein.
1.4 Reporting Requirements
The above mentioned Travel Plan sets out provisions for the formation and
operation of a Travel Plan Committee (TPC) comprising the following member
parties:
London Gateway Port Limited (the Harbour Authority)
London Gateway Park Development Limited
The Local Highways Authority (Thurrock Council)
Essex County Council
Highways England (formerly the Highways Agency)
A constitution for the establishment and operation of the TPC was initially agreed
during early 2008, since which the TPC has been meeting on a 3 to 6 monthly
basis. Revisions to the constitution were agreed during late 2013, as part of the
development of a Travel Plan relating to the Park. This established agreement
regarding the standardised timing of monitoring information and committee
meetings to facilitate a more efficient decision-making process.
The Travel Plans establish obligations for the Port and Park developments to
provide funding to the TPC as these developments are rolled out. Such funds are to
be utilised by the TPC to promote increased use of sustainable modes of transport
for staff and freight movements associated with the Port and Park. Protocols for the
holding and allocation of such funds are set out in the revised TPC constitution.
This monitoring report, and subsequent reports, shall inform decision making
regarding the allocation of such funds. It is the intension that this report informs
discussions at the next TPC meeting, which is proposed to be held during January
2019.
London Gateway Port
Travel Plan Monitoring Report
Ref: TH/DPW/TP/011118
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2. Staff Movements
2.1 Scope
As discussed in Section 1.1, this report considers the travel behaviour of staff
associated with the operation of the Port and the administration of both the Port and
the Park. The latter includes, members of the Engineering team overseeing
construction activities, in addition to members of the Human Capital, Health and
Safety, Environmental, Facilities Management and Port and Park Commercial
teams.
At the time of publication of this report 494 staff are directly employed by the
DPWLG group companies on site. Approximately 50 of these are based at the No.1
London Gateway building (west of the Park site) with the balance based at the Port
Terminal and Amenities Buildings (to the east of the Port site).
2.2 Methodology for Data Gathering
Information relating to staff travel patterns and choices was gathered using a ‘Staff
Travel Questionnaire’ (STQ) comprising 31 questions. The STQ also provided staff
with opportunity to provide additional comments and feedback.
The STQ was launched on the 17th September 2018 for a period of 25 days, closing
at 4pm on the 12th October 2018. The questionnaire was accessed via the London
Gateway Port Travel Plan website http://porttravelplan.londongateway.com/.
The Port Travel Plan Coordination team (TPCo) advertised the STQ via regular e-
mails and posters placed on notice boards and at key locations around the site
buildings. The STQ was also advertised via a screen saver that appeared on all PC’s
utilised by DPWLG staff.
To further encourage a high rate of return, all staff that completed and returned a
STQ were entered into a free prize draw to win one of the following three prizes:
Virgin Experience Days ‘Emerald Collection’ (value £500) – go to
https://www.virginexperiencedays.co.uk/the-emerald-collection for more
information
Virgin Experience Days ‘Drivers Collection’ (value £199) – go to
https://www.virginexperiencedays.co.uk/drivers-collection for more information
£50 Lakeside gift card
Details of this offer are set out on the e-mail notification, a copy of which is
provided at Appendix A.
London Gateway Port
Travel Plan Monitoring Report
Ref: TH/DPW/TP/011118
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Following the close of the survey period the information received via completed
STQ’s was analysed to obtain the results presented in Section 2.3 below.
2.3 Results
In total 209 of the 494 directly employed site staff completed and returned a STQ
representing a rate of return of 42.3% (2017: 38.7%). The raw data results are
presented as follows. Where relevant the results from the previous reporting period
(‘Reporting Period (RP) 4’ comprising the period to September 2017) are provided
to allow changes in travel patterns to be identified.
Distance of Journey to Work
The proportions of staff that live within the stated distance ranges from the Port are
indicated by Chart 2.1. Exact figures are provided within Table 2.1
Chart 2.1
Proportion of Staff Living within Stated Distances
0 -1 Miles 1 - 2 Miles 2 - 5 Miles 5 - 10 Miles +10 Miles
Table 2.1 - Proportion of staff living within stated distances
Percentage
Distance Reporting Period 5 (RP5) Reporting Period 4 (RP4)
0 – 1 miles 2% 1%
1 – 2 miles 6% 3%
2 – 5 miles 24% 23%
5 – 10 miles 22% 26%
Over 10 miles 46% 47%
London Gateway Port
Travel Plan Monitoring Report
Ref: TH/DPW/TP/011118
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Mode of Travel
In total, of the staff that completed the travel survey, 25% (RP4: 31%) indicated
that they engage in car sharing for some journeys to work. This percentage however
does not represent the overall level of car sharing, given that many staff only
engage in car sharing for some journeys, utilising other modes for the remainder of
their travel. Instead the overall level of take up of each mode, taking account of
proportional use, is indicated by Chart 2.2 and Table 2.2.
Chart 2.2 – Take up of each mode of transport for journeys to work
Walk
Cycle
Bus/Train
Car/Motorbike
Car Share
Combination
Table 2.2 - Take up of each mode of transport for journeys to work
Percentage
Mode RP5 RP4
Walk 1.3% 1.5%
Cycle 4.9% 3.6%
Bus/Train 0.5% 0.0%
Car Share 12.0% 9.7%
Combination of Modes 3.7% 3.6%
Total 22.4% 18.4%
London Gateway Port
Travel Plan Monitoring Report
Ref: TH/DPW/TP/011118
7
Car Share/Car Share Database
At the time of writing this report 41.9% (RP4: 39%) of all staff are registered with
the London Gateway Port Car Share Database (londongateway.liftshare.com).
79.7% of these indicated that they have identified their journey to the database.
The staff that completed the survey indicated that they identified their car share
partner(s) by the methods set out in Table 2.3:
Table 2.3 – Method of identifying Car Share ‘Budi’
Method Percentage
Via the Car Share Database 4.9%
In the workplace 78.7%
Relative or know them socially 16.4%
Those staff who are car sharing indicated that they were influenced to do so by the
factors set out in Table 2.4:
Table 2.4 – Factors which influenced staff to Car Share
Factor Percentage
Reduced travel costs 38.7%
Use of dedicated Car Share bays 23.6%
Guaranteed Ride Home 20.1%
Social benefits 17.6%
Records indicate that 34 ‘Budi’ teams are formally registered comprising 72 staff.
This equates to 14.6% of the overall staff base. The data presented in Table 2.2
indicates that car sharing is utilised for just under 12% (RP4: 9.7%) of journeys to
work.
When asked for suggestions as to how the Car Share system may be improved
responses included the following:
Inproved enforcement of dedicated Car Share parking bays
Improved advertising
Aligned working hours
Financial incentives
Parking closer to the Terminal building
Monthly reminders
Public Transport
A private bus service connecting London Gateway with Stanford-le-Hope rail
station and the local area (known as the London Gateway Link) was implemented
in June 2018. Currently patronage is very low, as indicated by Table 2.2.
London Gateway Port
Travel Plan Monitoring Report
Ref: TH/DPW/TP/011118
8
91.9% of staff who completed the survey indicated that they were aware of the
London Gateway Link, whilst 58.9% indicated that they were aware of how to
obtain further information.
When asked how likely they were to utilise public transport services for their
journey to/from work staff responded as set out in Table 2.5:
Table 2.5 – Likelihood of utilising public transport services
Likelihood Percentage
Very unlikely 1.9%
Likely 5.2%
Neither likely or unlikely 9.0%
Unlikely 24.3%
Very unlikely 59.5%
Further to the above, when asked what factors may encourage use of public
transport. Responses were as set out in Table 2.6:
Table 2.6 – Factors which may encourage use of public transport
Factor Percentage
Ability to take bike on bus/train 3.6%
A shared use (Boris) bike facility 5.4%
Cheaper fares 12.5%
More frequent services 15.6%
Nothing 62.9%
Only 27.8% of staff who completed the survey indicated that they were aware of
the season ticket loads offered to Port staff by C2C for rail travel.
Walking and Cycling
The survey results indicate that walking and cycling journeys represent 1.3% (RP4:
1.5%) and 4.9% (RP4: 3.6%) of all journeys respectively. Given the relative
remoteness of the Port site from residential areas, the low proportion of walking
journeys is expected and as such the survey did not investigate the reasons for this
further.
The STQ highlighted a number of factors which might act as an incentive to staff to
cycle to work and asked staff to indicate which would positively influence their
decision. The results are indicated in Table 2.7.
London Gateway Port
Travel Plan Monitoring Report
Ref: TH/DPW/TP/011118
9
Table 2.7 – Measures which positively influence decision to cycle to work
Measure Proportion of responders
Implementation of a bike hire scheme 6.2%
Free cycle training 1.4%
Free cycle servicing 10.1%
Improved origin to destination of road
cycle facilities
16.8%
In addition, staff were asked for suggestions as to how cycling amenity to/from the
Port could be improved. 44 responses were received citing measures including:
More direct cycle link to Pitsea/Canvey Island
More off road cycle facilities on public roads (including A13)
Free bike rental scheme
Coastal Path route
Better lighting and off road facilities on link between Park roundabout and Port
staff car park
Open Gates 2 and 3 onto The Manorway for cyclists to use
Personal Journey Planning Service
In association with Liftshare, the Port has established a Personal Journey Planning
service (MyPTP). This is available to all staff upon request and provides a
spreadsheet comparison of the various available modes of transport based on a
number of factors including journey time and cost. It also provides route
information and, in terms of public transport, details of available services.
However, My PTP does not recognise the London Gateway Link bus service
(which is private for LG staff). This results in incorrect advice and is therefore a
significant limitation of the My PTP service.
Information regarding the MyPTP service has been provided to the Human Capital
department for inclusion within staff inductions. The scheme is also advertised via
the Port Travel Plan website (see details below). However, the TPCo only received
one request for a Personal Journey Plan during the RP5 period.
Travel Plan and Travel Plan Coordination Service
To raise awareness of Travel Planning measures and the TPCo the Port Travel Plan
website http://porttravelplan.londongateway.com/ was launched in August 2016.
The travel survey indicated that 63% (RP4: 61%) of staff are aware of the website
and how to access it.
Staff were also asked to rate the usefulness of the website. 106 staff provided a
rating with results as indicated in Table 2.8:
London Gateway Port
Travel Plan Monitoring Report
Ref: TH/DPW/TP/011118
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Table 2.8 – Usefulness of Port Travel Plan website
Rating Percentage of Responses
Excellent 8.5%
Good 65.1%
Average 23.6%
Poor 2.8%
The staff travel survey has indicated that awareness of the coordination service has
again decreased to 56.5% (60.6%: RP4).
London Gateway Port
Travel Plan Monitoring Report
Ref: TH/DPW/TP/011118
11
3. Conclusions
The total use of sustainable modes has increased in RP5 TO 22.4%. This represents a
relatively good overall performance against targets (25% use of sustainable modes for
50% operational development) given the Port was only operating around 30% capacity.
Car share continues to be the most popular form of sustainable travel accounting for
12% of the total. However, the survey results suggest that the London Gateway Liftshare
database is providing very limited benefit in identifying potential car share ‘Budi’s’,
accounting for under 5% of existing ‘Budi’ teams. This is despite 80% of staff registered
having specified their journey as part of their Liftshare profile. The Ports five year
contract with Liftshare expires in April 2019. Unless the issues and limitations of the
Liftshare system can be understood and addressed the funding of the scheme may be
better utilised in other ways (see staff feedback on how Car Share to the Port can be
improved and further encouraged in Section 2.3)
Cycling is also growing in popularity, likely due to the amended access routes via the
site access road and Park infrastructure corridors (which benefit from off road facilities
and good lighting). The sustainable travel awareness event in June 2018, which had a
heavy focus on cycling, may have also contributed to this increase. There appears to be
merit in exploring further ways in which cycling can be facilitated and encouraged,
particularly the potential use of the Gate 2 and 3 accessway to the Park site from The
Manorway.
Despite the introduction of the ‘London Gateway Link’ use of public transport by Port
staff remains minimal. However, 7% of staff indicated within the survey that they would
be likely or very likely to use the service suggesting there is latent demand. Staff
feedback has identified measures which may assist to increase use of public transport. In
particular survey results suggest that, notwithstanding extensive promotion, there
remains a significant lack of awareness of the London Gateway Link bus service and the
associated benefits. It also appears that the cost of connecting rail travel causes a strong
disincentive to the use of public transport. Re-visiting the availability of staff discounts
on the rail ‘Flexi-ticket’ with C2C is something the Travel Plan Committee are
recommended to consider.
Some lack of awareness is also apparent with the TPCo service and Travel Plan website.
Only 63% of staff who completed the survey indicated they were aware of the website,
which is somewhat ironic given that the survey was online and only accessible via the
website. It is evident therefore that simply providing the web link is insufficient to raise
awareness. Discussions have taken place with the Port senior management and
communications team regarding improved awareness, and further discussion of specific
measures is to be progressed following the publication of this report.
London Gateway Port
Travel Plan Monitoring Report
Ref: TH/DPW/TP/011118
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Based on the results of the staff travel survey, recommendations with respect to the
various modes of sustainable transport are provided within the Table provided at
Appendix B.
London Gateway Port
Travel Plan Monitoring Report
Ref: TH/DPW/TP/011118
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APPENDIX A
London Gateway Port
Travel Plan Monitoring Report
Ref: TH/DPW/TP/211017
14
APPENDIX B
Initiative Year 1 Target Tear 6 Target Reporting Period Actual Conclusions/Issues Identified Recommendations
Car Share 1.2 persons/car 1.25 persons/car 12.00%
The London Gateway Liftshare scheme is not
providing suitable results in terms of identifying
potential car share 'Budi's'.
Staff have identified a number of measures as to
how car sharing can be further facilitated and
encouraged. These include improved enforcement
of dedicated parkin bays, improved advertising,
and better aligned working hours for Budi's
Travel Plan Committee to write to Liftshare asking
them to consider why the scheme is not proving
successful in identifying potential car share Budi's
and suggest remedial measures
Should Liftshare be unable to identify suitable
remedial measures, contract to not be renewed in
April 2019 and alternate initiatives to be explored
The benefits of aligning shift patterns of car share
Budi's, where feasible, to be reitterated to shift
managers
Car share promotion to be incorporated into wider
awareness initiatives being pursued in association
with the Port Communication team
Public Transport
Survey results suggest there is significant latent
demand for the London Gateway Link bus service
that is not being realised. Lack of awareness and
cost of linking rail services appear to be two
prominent factors which inhibit use
Progress discussions with Port Communications
team regarding additional promotion and
awareness.
Travel Plan Committee to re-visit discussions with
C2C regarding 'Flexi-Season Ticket' discounts and
the ability to take bikes on the train during peak
periods
SLH rail station improvement scheme being
progressed but further measures need to be
developed to address the impacts of the level
crossing on bus accessibility to the rail station
Walking and Cycling
Improving but staff have provided feedback on
measures which may facilitate and encourage
greater takeup
Travel Plan Coordinator and Committee to
consider additional free cycle servicing events
Travel Plan Coordinator to discuss with Park
management and Local Planning Authority the
possibility of making Park Gates 2 and 3 accessible
to cyclists
Travel Plan
Coordination N/A N/A
56.5% aware of service
Awareness of Travel Plan Coordination service and
website is falling
Progress discussions with Port Communications
team regarding additional promotion and
awareness campaign
5% non car 7.5% non car 6.7% non car