Post on 21-Jan-2017
Top 5 metrics for your FOSS community to track
Metrics have indisputable significance when it comes to Free and Open Source Software (FOSS) projects.
If you are intending to get a multi-faceted view of your project community, then consider the following five metrics to track.
Why Consider Metrics
Measures the overall activity your community
Defining and calculating activity metrics get complicated as the number of tasks performed by the community increases.
Activity
Performance metrics can enhance performance improvement, effectiveness, efficiency, and supports adequate levels of internal controls
In open source community, time to resolve or close tickets provides insight into how the project is responding to new data
Performance
Size The total number of people
participating
People participating in the resolution of tickets can be counted by viewing the contributors
Measures the statistical aspects of the community population
Reveals the number of people the community has in different experience stages such as newbies and old-timers.
Demographics
Diversity can be used to bring strategic community advantage with proper quantitative and qualitative measurements linked with community objectives.
Diversity management becomes more systematic and efficient if it is metrics-driven.
Diversity
Bottom line The goals of each community is
different and the metrics should not be based on any general list of metrics
Understand the objectives of your community and identify and employ only those metrics.
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