moving servicesto use or not to use?

Internet Market Research - final presentation

IntroductionToronto moving services

Within Toronto, there is a constant need for a quality

moving service due to the vast amount of individuals

who are interested in residing within one of Canada’s

largest city’s.

Background

01

why consumers will select a moving company, along with

the characteristics that they find most useful

Purposeof research

To identify

02

To understand what additional services people want to have during the moving process.

Misionof the survey

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elit.”

03

“The customer

experience is the

next competitive

battleground.

~ Jerry Gregoire”

Stakeholders

04

Consumers

à

Consumers

EmploeesStorage Industry

Government Trade associations

Including starting and

ending days

Days

18

Conducted

online

Depends of the answer,

questions are changable

questions

3-

14

25 responds

05

no necessarily

need to be

answered

06

How often, if ever, do you currently need to move from one location to another?”

07

What is your age?

Respondents at the

age from

18 to 34

Target audience at

the age from 35 to

49

08

If you need to move, what you will chose?

09

Describe in few sentences why you better to ask for help your friends, rather to find

moving company.

Moving problemsmoving to a new place is always difficult from several points

pack, unpack, organize heavy boxes

and furniture.

Physical

10

need to live your house or apartments,

where you spend part of your life

Emotional

11

we need to spend few days before and

few days after to pack/unpack the items

Time consuming

12

13

How you decide, which moving company to chose?

14

Chose from services below, which are important for you

15

How important is price to you when choosing moving company?

Confirmation scriptautomatically sent the conirmation letter, each time, when survey was filled

16

17

Conclusion

Thank For Watching

18

416.880.5436

www.ruslan-useinov.com

Facebook.com/ruslan.useinov.21

ruseinov@myseneca.ca

8 The Seneca Way

Markham, Ontario

L3R 5Y1

Contact me

Image credits

● http://www.mortgageiq.co.uk/img/moving_header.jpg

● http://learningarenas.com/wp-content/uploads/2014/08/selecting-moving-

companies.jpg

● http://www.rmmcarpetcleaning.com.au/images/vacates-clean.jpg

● http://img3.cache.netease.com/photo/0096/2013-08-23/96VU7TUA52LM0096.JPG

● http://www.totalmovemanagement.ca/wp-content/uploads/2014/07/moving-stress-

man-covered-in-cardboard-boxes.jpg

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