How can SD-WAN improve theUCaaS customer experience?

of audio calls inenterprise are

conference calls –and its growing

Wainhouse Research on the drivers for UCaaS adoption

UCaaS TOOLS ARE REPLACINGTRADITIONAL TELEPHONY

40-75%

of audio calls inenterprise are

conference calls –and its growing

of users communicate at work with 3 or more

devices

Wainhouse Research on the drivers for UCaaS adoption

UCaaS TOOLS ARE REPLACINGTRADITIONAL TELEPHONY

40-75% 75%

of audio calls inenterprise are

conference calls –and its growing

of users communicate at work with 3 or more

devices

of IT Decision Makers have multiple PBX

vendors in production while 33% have 2 or more UC platforms

Wainhouse Research on the drivers for UCaaS adoption

UCaaS TOOLS ARE REPLACINGTRADITIONAL TELEPHONY

40-75% 75% 75%33%

SaaS MARKET SIZE IS POISEDTO EXPAND

SaaS has grown 20.3% in 2016 to $37.7 billion

Gartner

SaaS market is poised to surpass $112.8

billion by 2019IDC

Overall market will reach $164.29 billion

by 2022Transparency Market

Research (TMR)

2016 2019 2022

This growth is due to organizations of all sizesbecoming comfortable with cloud software

SaaS market is poised to surpass $112.8

billion by 2019IDC

Overall market will reach $164.29 billion

by 2022Transparency Market

Research (TMR)

2016 2019 2022

SaaS has grown 20.3% in 2016 to $37.7 billion

Gartner

Due to the real-time nature of VoIP, video-conferencing and other cloud applications, it is critical that the network delivers low and consistent latencies

MPLS has been the go-to solution for enterprises looking to stabilize voice communications

Remote users by default have been using the public Internet as their mode of communication

MPLS struggles with extremely long deployment timelines

MPLSDEPLOYMENT TIMELINES

60DAYS

80DAYS

100DAYS

120 +DAYS

HOW DOES MPLSEFFECT BUSINESSES?

• Impedes business expansion initiatives

• Limited connection to cloud applications

• High IT Expertise

• Expensive implementation and

maintenance

Remote users can expect challenges with using public Internet

CHALLENGES WITHPUBLIC INTERNET

Unreliable Latency

CHALLENGES WITHPUBLIC INTERNET

Unreliable Latency

Congestion-based Packet Loss

CHALLENGES WITHPUBLIC INTERNET

Unreliable Latency

Congestion-based Packet Loss

Delivering a subpar collaborative experience

WHAT IS SD-WAN?

Software-Defined Wide Area Network is a technology used to connect enterprise networks over large geographic distances. The solution provides local and global businesses with enterprise-grade, reliable performance for real-time applications like voice and video. It is also cloud-agnostic, enabling improved performance even when voice applications are hosted in any cloud environment.

WHAT IS SD-WAN?

WHAT ARE THE BENEFITS?

Lower Costs +MORE BUSINESS

More Bandwidth =

40% LOWER COSTS + 95% BANDWIDTH SAVINGS

Happy Customer =

BENEFITS

IMPROVED CLOUDPERFORMANCE

More Cloud Options + Global Connectivity =WIN WIN

BENEFITS

QUICKER IMPLEMENTATIONS

MORESOLUTIONS

DECREASEDCAPITAL EXPENSE

KEY CONSIDERATIONS WHEN EVALUATINGUCaaS Solutions + SD-WAN

The type of SD-WANdeployment model is criticalWhen evaluating solutions

KEY CONSIDERATIONS

SD-WAN DEPLOYMENTMODELS

KEY CONSIDERATIONS

Appliance

ideal for customers that are still hosting many of their applications in their private data centers

SD-WAN DEPLOYMENTMODELS

KEY CONSIDERATIONS

Appliance

Appliance + Cloud Gateway + Backbone

ideal for customers with applications that are latency and jitter sensitive, and spread across the globe

SD-WAN & UCaaSPARTNERSHIPS

What type of relationship does the SD-WAN & UCaaS provider have?:

None Referral UCaaS Provider Resells SD-WAN

UCaaS Provider Hosts SD-WAN

KEY CONSIDERATIONS

EVALUATING PROVIDER’SPAST PERFORMANCES

KEY CONSIDERATIONS

Pre-sales Proof of Concept Implementation Support

Discuss all phases of the process:

THAT’S THE POWER OFUCaaS + SD-WAN

Contact us atletsconnect@calltower.com

#UCJourney