The Power of UCaaS + SD-WAN
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Transcript of The Power of UCaaS + SD-WAN
How can SD-WAN improve theUCaaS customer experience?
of audio calls inenterprise are
conference calls –and its growing
Wainhouse Research on the drivers for UCaaS adoption
UCaaS TOOLS ARE REPLACINGTRADITIONAL TELEPHONY
40-75%
of audio calls inenterprise are
conference calls –and its growing
of users communicate at work with 3 or more
devices
Wainhouse Research on the drivers for UCaaS adoption
UCaaS TOOLS ARE REPLACINGTRADITIONAL TELEPHONY
40-75% 75%
of audio calls inenterprise are
conference calls –and its growing
of users communicate at work with 3 or more
devices
of IT Decision Makers have multiple PBX
vendors in production while 33% have 2 or more UC platforms
Wainhouse Research on the drivers for UCaaS adoption
UCaaS TOOLS ARE REPLACINGTRADITIONAL TELEPHONY
40-75% 75% 75%33%
SaaS MARKET SIZE IS POISEDTO EXPAND
SaaS has grown 20.3% in 2016 to $37.7 billion
Gartner
SaaS market is poised to surpass $112.8
billion by 2019IDC
Overall market will reach $164.29 billion
by 2022Transparency Market
Research (TMR)
2016 2019 2022
This growth is due to organizations of all sizesbecoming comfortable with cloud software
SaaS market is poised to surpass $112.8
billion by 2019IDC
Overall market will reach $164.29 billion
by 2022Transparency Market
Research (TMR)
2016 2019 2022
SaaS has grown 20.3% in 2016 to $37.7 billion
Gartner
Due to the real-time nature of VoIP, video-conferencing and other cloud applications, it is critical that the network delivers low and consistent latencies
MPLS has been the go-to solution for enterprises looking to stabilize voice communications
Remote users by default have been using the public Internet as their mode of communication
MPLS struggles with extremely long deployment timelines
MPLSDEPLOYMENT TIMELINES
60DAYS
80DAYS
100DAYS
120 +DAYS
HOW DOES MPLSEFFECT BUSINESSES?
• Impedes business expansion initiatives
• Limited connection to cloud applications
• High IT Expertise
• Expensive implementation and
maintenance
Remote users can expect challenges with using public Internet
CHALLENGES WITHPUBLIC INTERNET
Unreliable Latency
CHALLENGES WITHPUBLIC INTERNET
Unreliable Latency
Congestion-based Packet Loss
CHALLENGES WITHPUBLIC INTERNET
Unreliable Latency
Congestion-based Packet Loss
Delivering a subpar collaborative experience
WHAT IS SD-WAN?
Software-Defined Wide Area Network is a technology used to connect enterprise networks over large geographic distances. The solution provides local and global businesses with enterprise-grade, reliable performance for real-time applications like voice and video. It is also cloud-agnostic, enabling improved performance even when voice applications are hosted in any cloud environment.
WHAT IS SD-WAN?
WHAT ARE THE BENEFITS?
Lower Costs +MORE BUSINESS
More Bandwidth =
40% LOWER COSTS + 95% BANDWIDTH SAVINGS
Happy Customer =
BENEFITS
IMPROVED CLOUDPERFORMANCE
More Cloud Options + Global Connectivity =WIN WIN
BENEFITS
QUICKER IMPLEMENTATIONS
MORESOLUTIONS
DECREASEDCAPITAL EXPENSE
KEY CONSIDERATIONS WHEN EVALUATINGUCaaS Solutions + SD-WAN
The type of SD-WANdeployment model is criticalWhen evaluating solutions
KEY CONSIDERATIONS
SD-WAN DEPLOYMENTMODELS
KEY CONSIDERATIONS
Appliance
ideal for customers that are still hosting many of their applications in their private data centers
SD-WAN DEPLOYMENTMODELS
KEY CONSIDERATIONS
Appliance
Appliance + Cloud Gateway + Backbone
ideal for customers with applications that are latency and jitter sensitive, and spread across the globe
SD-WAN & UCaaSPARTNERSHIPS
What type of relationship does the SD-WAN & UCaaS provider have?:
None Referral UCaaS Provider Resells SD-WAN
UCaaS Provider Hosts SD-WAN
KEY CONSIDERATIONS
EVALUATING PROVIDER’SPAST PERFORMANCES
KEY CONSIDERATIONS
Pre-sales Proof of Concept Implementation Support
Discuss all phases of the process:
THAT’S THE POWER OFUCaaS + SD-WAN
