MANAGER’S ROLE

Content

What is a manager?1

What does a manager do?2

How to be a successful manager?3

What is a manager ?

• Basic meaning : a person who’s in charge of everything.

Ex: a principal, a director, a president...

• In business : manager is a person who is in charge of a business a shop/ store, a company or an organization

What is a manager ?

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Manager of

HR Dep

Manager of

R&D Dep

Manager of

Marketing Dep

Manager of

Advertising

Dep

Ex: In a company

What does a manager do ? Set objectives Organize Motivate & communicate Measure Develop people

Set objectives

Determine what the objectives should be and how to achieve them

analytical ability.

Organize

Analyze activities, divide and classify the works into manageable jobs , select the right people for the right jobs

analytical ability and

understanding of human beings

Motivate & communicate

• Encourage the staff to complete their mission happily and effectively

• Communicate skills: listening, speaking, reading and writing

social skills .

Measure

Measure the performance of the staff and the developing process of the organisation in relation to the set targets

analytical ability

Develop people

People are the company’s most important assets, and it is up to the managers to develop those assets .

Qualities of a successful manager

• Leadership: the highest quality of a true leader is inspiring other to reach the highest of their ability.

• Vision: the ability to be the visionary for the people who are working under them.

How to be a successful manager ?

• Delegate

• Don't criticise

• Let people make mistakes

• Be friendly and approachable

• Admit your mistakes

• Acknowledge your staff

• Treat everyone equally

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