T H E I N S T A N T I N S P E C T I O N P R O C E S S

CREATE AND MANAGE A NEWPLAN FOR IMPROVING

PERFORMANCE

To grow and compete in a verycompetitive industry, companies are

unlocking value from mobileapplications and platforms, advanced

analytics, tightly integrated coresystems, and transforming the

customer experience.

of the insurers surveyed said they expect the pace oftechnology change to increase rapidly or at anunprecedented rate over the next three years.

ACCENTURE RESEARCH

90%

M O B I L E   D E V I C E S   H A V E   S H I F T E DC O N S U M E R   E X P E C T A T I O N S   W I T H   T H E

C O M P A N I E S   A N D   O R G A N I Z A T I O N ST H E Y   I N T E R A C T   W I T H .  

BODY SHOP

INSTANTINSPECTION ENABLES PROPERTY AND CASUALTY INSURANCECOMPANIES TO GET FAST, FAIR, ACCURATE AND CUSTOMER FOCUSED

PHOTO INSPECTIONS THROUGH A SMARTPHONE APP.

CUSTOMER FNOLINSURANCE

Digital connection

between the

insurance company

and the customer will

improve the overall

customer experience

and enhance

business growth

opportunities

Customers want:

Quick and responsive online service without interruption or downtimeFast settlement of claims using mobile devicesThe ability to participate in the claims process and access claim data usingmobile devices

ACCORDING TO NOLAN MANAGEMENT CONSULTANTS,

Instant Inspection Feature

Option for customers to "chat with a representative" while filing a claim. Customers can followsimple step-by-step instructions to input claim info and upload photos and videos from theirsmartphone. The insurance representative will be provided with pre-loaded scripts, so whilethe app is self-guided, the insurance representative can direct the customerappropriately. Inspection reports are quickly published and submitted to a licensed appraiserfor estimate generation.

CUSTOMER CONNECTIVITY

ReduceSupplementCyclesWith Instant Inspection, the body shop is able to

instantly connect with an insurance appraiser, sharing

HD photos and video's from the shop's phone. The

damage can then be assessed quickly and the

supplement can be approved without the appraiser

leaving their office.

Additional FeaturesInstantInspections works on 3G, 4G, 4G LTE, and Wi-Fi networks

Look and feel can be customized with your messaging, workflow and branding

All photos are date and time stamped, as well as latitude/longitude stamped for

location validation

No IT support needed to get started

Ask us about creating your personalInstantInspection ROI calculator!

Want to learn more?

sales@onsourceonline.com

(781) 817-3770

CONTACT US!