August 2012 Eddie Caine

TELEWORK CASE STUDIES EXAMPLES IN SUCCESS

BlueCross BlueShield of AZ, IBM, Sechler CPA Featuring

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TECH TIPS

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• Webinar is being recorded; a link will be emailed to you tomorrow.

THE CHANGING WORKPLACE Telework (work shifting): Moving the work to the worker

instead of the worker to the work.

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Information Age

Industrial Revolution

Agricultural Revolution

Up from 3% of household income in the 1920s

Is this Prosperity?

The combined cost of housing & transportation consumes 57% of the average US household income.

- 33% claim that, despite enjoying their jobs, they have considered resigning due to a commute of an hour or more.

Work Trend: According to the 2010 census, more people telework than commute by public transportation.

TIME FLIES…

CHALLENGES TO SUCCESS

• Fairness – who teleworks

• Trust – how do you know if they’re working?

• Risk – dealing with injuries in the home

• Resistance to change

• Managing people you cannot see…

• What if it doesn’t work?

95% OF FORTUNE 500 COMPANIES OFFER TELEWORK

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INCREASED PRODUCTIVITY

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According to a compensation survey of 1,400 Chief Financial Officers

– 46% said telework is second only to salary as the best way to attract top talent

– 33% said telework was the top draw

Teleworkers produce 43% more business than employees at the office

REDUCED COSTS

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Productivity increased 31% among the 9,000 teleworkers in British Telecom's work force of 80,000

Claims that telecommuters are 20% to 25% more productive than office workers

Reports savings of $550 million annually: $3,000 per office (through eliminating or consolidating space)

COSTS, SUCCESS

About 25% of IBM’s 320,000 workers worldwide telecommute, saving Big Blue some $700 million in real estate costs

The costs of just outfitting and equipping an employee for telecommuting can be made up in the first year with 3.5 days away from the office

Saving more than 120 million in new construction costs, BCBS AZ found numerous other benefits for more than 800 full or part-time teleworkers

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WHY TELEWORK

• Working already for more than 26 million Americans*

• Retain your best employees

• Expand your recruiting pool

• Environmental concerns

• Reduced real estate costs

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*WorldatWork, “Telework 2011 a WorldAtWork Special Report”

TYPICAL TELEWORKER

• College educated

• Exempt

• Non-union

• Management/professional

• Earning $58,000 per year

• Works at a company with 100+ employees

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Greg Wells VP of Human Resources & Employee Development Blue Cross Blue Shield of AZ

TODAY’S PANELISTS

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Jay Ennesser Vice President IBM Cross Industry Alliance

Carolyn Sechler Owner Sechler CPA

• Auditing reports

• Creating budgets

• Planning

• Writing performance reviews

• Scheduling

• Reading industry news

• Drafting promotions

“TELECOMMUTABLE” TASKS

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BENEFITS OF TELEWORK

• Increased productivity (improved efficiencies)

• Improved recruitment opportunities

• Continuity of operations

• Reduced turnover and absenteeism

• Improved workplace flexibility

• Improved employee morale

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See our Web site: www.ValleyMetro.org/telework

WORK IS LOOKING MORE LIKE THIS

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“Management is doing things right;

leadership is doing the right things.”

Peter Drucker

For assistance: Eddie Caine, ecaine@valleymetro.org

Direct: 602-523-6062

www.valleymetro.org/telework

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