Post on 15-Feb-2017
Deploying a Unified Cloud Management Platform for Flexibility, Scalability and Innovative Service Delivery
TC028SN
Focus Area: Tomorrow’s Technology, Today
Terri SpencerUCSF Medical Center
2 Copyright © 2013 CA. All rights reserved.
We studied successful private and hybrid cloud projects to help answer important questions about what drives successful hybrid IaaS project outcomes. Is operational maturity required before a cloud project?
Are certain types of POC better than others? Are there key things to do during the project? Certain use cases or solution features that drive better results? What are common results? Project pitfalls to avoid?
With hard data about more than 140 deployments, we analyzed and identified things that are linked to project success. We identified top performers and what they did that enabled outcomes that were better than other IT organizations.
Attend this session to cut through the clutter and improve your chances of cloud project success. This isn't a marketing gimmick or sales pitch. This is unbiased research based on rigorous analysis of hard data from a broad range of companies like yours.to the space allowed.
Abstract
3 Copyright © 2013 CA. All rights reserved.
Terri Spencer, is the senior leader managing the IT Development & Engineering team at UCSF Medical Center- Athena PMO, responsible for the IT Strategy development, support, maintenance, design and implementation of applications and product development. She has over 15 years’ experience implementing large scale IT solutions that include: Salesforce CRM – Sales & service cloud, Oracle ERP, CRM business process systems.
She has presented in several conferences over the years, with the most recent at Salesforce Dreamforce Conference in 2012 held in San Francisco, CA on the topic of ‘ Data Integration” on the Salesforce platform.
Prior to joining UCSF Medical Center as a former Director of IT Strategy for technical companies, she managed large global teams and all aspects of technology while implementing high profile initiatives including: deployment of executive dashboards, business intelligence strategies, wireless mobile GSM technologies, architecture platform design and production application deployments worldwide.
Terri’s leadership and expertise spans several industries worldwide with a concentration in telecommunications, mobile, financial services, IT technology solutions, storage and virtualization solutions.
Terri Spencer, University of San Francisco (UCSF) Medical Center, Athena –Senior Manager, Development & Engineering
4 Copyright © 2013 CA. All rights reserved.
Flexible, Scalable and Innovative Cloud Delivery using CA Clarity Agile
Pipeline Initiatives
Scrum Methodology and Process
Consolidated Platform
Organization Deployment Process
Hub & Spoke
Summary
Agenda
5 Copyright © 2013 CA. All rights reserved.
Athena Project – Breast Cancer Network
Established September 2009
Network – Universities of California (UC’s) statewide collaboration
Benefit to over 150,000 women
Athena Introduction – Center for Clinical Excellence
6 Copyright © 2013 CA. All rights reserved.
Athena's mission is to : Save lives by transforming how we
deliver care today Learn from patients Create life-changing science Improve prevention and treatment
options today and tomorrow Innovate service and delivery of
information and data
Athena Introduction – Center for Clinical Excellence
7 Copyright © 2013 CA. All rights reserved.
Athena Challenges
Roadmap and Strategy
Prioritization
Agile and Nimble
Flexible and Scalable Methodology
Consolidation, Communication and Education
Secret Sauce – Cohesive , Collaborative Team
8 Copyright © 2013 CA. All rights reserved.
Athena Pipeline Initiatives
Athena IT
HQS Electronic Medical Records (EMR)EPIC
Integration
Athena Central Registry
Infrastructure / Platform
TRANSCENDIntegration
AHD.orgMobile
iPad
Participant Portal
California Cancer
Registry
Deploy to 5 UC Medical Centers
(UCSF, UC Irvine, UC San Diego, UC Davis, UCLA
9 Copyright © 2013 CA. All rights reserved.
Scrum Teams – Product Delivery Composition
1 Scrum Master
1 Product Owner
4 Developers
1 QA Engineer
10 Copyright © 2013 CA. All rights reserved.
Sample User Story
Keep it Simple, Short &Unique Mapping, Workflows, Stories
WHO ? Who benefits from the request? As a clinician……..As a system administrator …..As a stakeholder ………….
WHAT? I want / need the capability to..I want to access blood test results
WHY? Because it will ……… Because I want to track my results over time to monitor my medical condition
User Story: As a customer, I would like to securely access my medication list on my iPad anytime because I am a diabetic and I travel internationally.
12 Copyright © 2013 CA. All rights reserved.
Scrum Process - Methodology
PO
SCRUM
TEAM
Scrum - Sprint Planning Sprinting
Sprint 1
Product Release(8 weeks)
Sprint 2
Sprint 3
Sprint 4
Priorities & Documents Product Backlog Virtual Wall Product Release
Backlog Grooming –User Stories &
Acceptance Criteria
Product ReleasesPrioritized
Supporting Documents, Requirements & Specs
PROCESS
Estimate Affinity Determine Tasks Assign stories & tasks to
teamMap stories to Sprints
Daily Stand Ups Development Team
Meeting Code Reviews Sprint Demo Sprint Retrospective Burn Down charts
Deployment Documentation &
Closure Release Retrospective
2 weeks
2 weeks
2 weeks
2 weeks
15 Copyright © 2013 CA. All rights reserved.
Consolidated Platform – Administrator Console
AgileScrum
CA Clarity Agile & RequirementsDecision Tracker
Deployment Tracker
Key Decisions
Product Releases
Build Deployments
Salesforce Org Administrator Console
Administration &
Process
Business Process Architecture
18 Copyright © 2013 CA. All rights reserved.
Org Deployment Process
UCSFUAT
UCSDUAT
UCIUAT
UCDUAT
UCLAUAT
UCSan Francisco
UCSan Diego
UC Irvine
UC Davis
UC Los Angeles
PMO Production
SVN
Developer Sandboxes
Build Approval(2 days)
Deployment Approval(2 weeks)
Approval Gates
Quality Assurance (QA)
Dev 1 Dev 2 Dev 3 Dev 4
28 Copyright © 2013 CA. All rights reserved.
Hub and Spoke
IT Development Team
Onboarding • Access ID’s• Sandboxes• Tools• Process Improvement
Design • Architecture Review• Data Model Analysis• Integration• Interoperability• Gates
Development • Code Review• Deploy Artifacts• Build Process• Source Code Management• Methodology• Documentation• Workflow• Gates
Approvals • Code Review• Deploy Artifacts• Build Process• Source Code Management• Workflow• Gates
Testing / Build • Access ID’s• Sandboxes• Tools• Process Improvement• Change Management
Support & Maintenance • Handoff• Training• Documentation
Deployment / Implementation
• Access ID’s• Sandboxes• Tools• Process Improvement
29 Copyright © 2013 CA. All rights reserved.
Consolidate and Integrate on the Service Cloud
Efficiency with Streamlined Processes
Operational Excellence – one organization administration
75% increase in Product Delivery and Deployments– Version 1 – 18 months
– Version 2 – 4 months
Summary
30 Copyright © 2013 CA. All rights reserved.
Download the CA World Mobile App now to provide your feedback about this session
Session #: TC028SN
Session Evaluation
iPhoneGoogle Play